Bursztein v. Best Buy Stores, L.P.

CourtDistrict Court, S.D. New York
DecidedMay 17, 2021
Docket1:20-cv-00076
StatusUnknown

This text of Bursztein v. Best Buy Stores, L.P. (Bursztein v. Best Buy Stores, L.P.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Bursztein v. Best Buy Stores, L.P., (S.D.N.Y. 2021).

Opinion

USDC SDNY DOCUMENT UNITED STATES DISTRICT COURT ELECTRON SOUTHERN DISTRICT OF NEW YORK ICALLY FILED DATE FILED: 5/17/2021 PERLA BURSZTEIN,

-against- OPINION & ORDER ON MOTION FOR SANCTIONS BEST BUY STORES, L.P. and BEST BUY CO., INC., Defendants.

nooo -----------------X KATHARINE H. PARKER, United States Magistrate Judge: Plaintiff Perla Bursztein moves to sanction Defendants Best Buy Stores, L.P. and Best Buy Co., Inc., (collectively, “Best Buy”) pursuant to Federal Rule of Civil Procedure 37 (“Rule 37”) for Defendants’ failure to comply with discovery obligations and spoliation of evidence. Plaintiff bases her motion on Best Buy’s failure to produce video surveillance footage showing the area of Plaintiff’s fall and certain other relevant documents despite the Court’s Rule 26(f) discovery order. Defendants oppose the motion and also note Plaintiff's misconduct throughout discovery. Plaintiff, in her reply, disputes several of Defendants’ representations. The Court addresses each of the parties’ key arguments in the sanctions analysis below. BACKGROUND L General Background On November 10, 2017, Plaintiff alleges that she tripped and fell over a raised piece of metal on the landing at the top of an escalator in a New York City Best Buy Store. Plaintiff further alleges that, as a result of the fall, she seriously injured her shoulder such that she required surgery. Immediately after the fall, Plaintiff’s husband recorded two short video clips

on his phone capturing the surrounding area in the store. (ECF No. 49 at 7.) According to Plaintiff, while waiting for EMS workers to arrive a Best Buy employee told Plaintiff that the hazardous condition had been present for “a couple of weeks” and that he had reported the

issue to maintenance, although it had yet to be repaired. (ECF No. 43-10 at 49.) After being examined at the scene, Plaintiff decided not to go to the hospital and flew home to Florida before seeking further medical attention. (ECF No. 48 at 22.) II. Discovery Timeline Discovery in this case has been plagued by obstruction, lack of communication, and

boilerplate objections. Plaintiff’s initial discovery requests served on April 1, 2020 were met with silence. (ECF No. 43 ¶ 6.) These initial requests included requests for video surveillance footage; inspection, maintenance, and repair records for the location of the fall; and Best Buy’s customer safety policy—all of which are at issue in the instant motion. (ECF No. 43-5.) On May 13, 2020 – six weeks after the initial requests – Plaintiff sent Best Buy a follow-up letter requesting responses to her discovery demands. (ECF No. 43 ¶ 6.) On May 27, 2020, Best Buy

served its responses, which consisted of three pages of general objections and four pages of boilerplate specific objections to the individual requests. Best Buy also asserted that it did not possess additional responsive documents to Plaintiff’s requests. (See generally ECF No. 43-7.) Only two documents were produced to Plaintiff: the Safety Incident Review for Plaintiff’s accident and a Facilities Services Agreement. (Id.) Similarly, Best Buy’s answers to Plaintiff’s interrogatories consisted of boilerplate objections with limited helpful information. (See

generally ECF No. 43-8.) 2 On June 8, 2020, twelve days after receiving Defendants’ response, Plaintiff sent Defendants a deficiency letter specifying which responses were deficient and why and requesting that the deficiencies be cured within ten days. (ECF No. 43-9.) Plaintiff was, once

again, met with silence. On June 23, 2020, Plaintiff’s counsel followed up with Best Buy requesting a response to the deficiency letter. (ECF No. 43-11.) On June 30, 2020 Plaintiff’s counsel followed up again. (ECF No. 43-12.) Then, on July 8, 2020, a month after receiving the deficiency letter, Defendants responded. (ECF No. 43-13.) In their response, Defendants offered only minor clarifications; they maintained that they do not possess surveillance footage

of the accident, that they do not maintain records of inspection, and that they do not maintain any schedule of inspection or maintenance. (Id.) No additional documents were produced and no additional interrogatory responses were provided. (Id.) Notwithstanding these alleged deficiencies, Plaintiff agreed to table the disputes until after deposing Best Buy’s 30(b)(6) witness. (ECF No. 43-14; ECF No. 43-17 at 2.) The 30(b)(6) deposition took place on August 13, 2020. Best Buy produced Spencer

Stanfield, the general manager of the store in which the incident took place, to testify on behalf of Best Buy. (ECF No. 43-16.) Despite Defendants’ obligation to prepare Stanfield to testify on matters outlined in the deposition notice, Stanfield was not prepared to testify about numerous pertinent topics. (See ECF No. 43-15.) In particular, Stanfield was unable to testify about: (1) the installation, maintenance, and repair protocols of the escalator where the accident took place; (2) the store’s maintenance and inspection policy and related records; (3) the electronic

surveillance system used at the store; or (4) complaints and reports concerning the area 3 surrounding the escalator (ECF No. 43-16 at 13-18,) all of which were listed in the deposition notice. (ECF No. 43-15.) However, Stanfield was able to testify about certain other matters. He testified (1) that

Best Buy employees received copies of policies and procedures for store safety (ECF No. 43-16 at 38-43, 68); (2) that employees were also trained through on-line videos (id. at 40-41); (3) that all repair and maintenance requests were logged on the Facilities Request System (id. at 50-51, 58); (4) that surveillance footage of the incident exists; and (5) that Stanfield preserved that footage personally (id. at 76-77). These representations directly conflicted with Defendants’

discovery responses, outlined above. On August 27, 2020, Plaintiff served post-deposition demands seeking the surveillance footage, the employee training materials concerning safety procedures, and the relevant entries in the Facilities Request System. (ECF No. 43-18.) Two months later, on October 28, 2020, Defendants served their responses. (ECF No. 43-22.) The responses were laden with the same boilerplate objections referenced above. Annexed to the responses were numerous

invoices for escalator maintenance and repairs carried out between June and November 2017. (Id.) Best Buy also asserted that the training materials, procedures for store maintenance and inspection, and Facilities Request System entries were no longer in Best Buy’s custody and control. (Id.) Defendants further represented that Stanfield was the person responsible for routing facilities requests to the proper remediating team, which directly contradicted Stanfield’s own deposition testimony. (Compare ECF No. 43-22 ¶ 10 with ECF No. 43-16 at 52.)

Finally, in response to Plaintiff’s demand for the video surveillance footage, Defendants 4 represented that Best Buy did not possess any such footage and that Stanfield was mistaken in his testimony. (ECF No. 43-22 ¶ 12.)1 On December 8, 2020 Defendants served Plaintiff’s counsel with a letter in which they

reiterated that Best Buy produced a safety inspection document, that no training materials or written guidelines were in effect at the time of the accident, and that Best Buy had no more documents to produce. (ECF No. 43-23.) Plaintiff then filed the instant motion on December 23, 2020. (ECF No. 42.) On January 8, 2021, Stanfield executed a sworn affidavit claiming that he had

misunderstood the question concerning the video footage during his deposition.

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