Burns v. USI INSURANCE SERVICES, LLC

CourtDistrict Court, E.D. Pennsylvania
DecidedMarch 18, 2022
Docket2:20-cv-05304
StatusUnknown

This text of Burns v. USI INSURANCE SERVICES, LLC (Burns v. USI INSURANCE SERVICES, LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Burns v. USI INSURANCE SERVICES, LLC, (E.D. Pa. 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

BERNADETTE BURNS, : Plaintiff, : No. 20-cv-05304-JMY : vs. : : USI INSURANCE SERVICES, LLC, : Defendant. :

MEMORANDUM Younge, J March 18, 2022 Currently before the Court is the Defendant’s Motion for Summary Judgment (hereinafter “MSJ”). (ECF No. 11.) The Court finds this matter appropriate for resolution without oral argument. See Fed. R. Civ. P. L.R. 7.1(f). For the reasons set forth below, Defendant’s motion for summary judgment will be granted. I. FACTUAL AND PROCEDURAL BACKGROUND: Plaintiff was an Account Executive at USI Insurance Services, LLC (USI) when she resigned from her job on September 20, 2019.1 (Response to Statement of Undisputed Facts (hereinafter “Resp. SOF”) ¶ 28, ECF No. 12-1.) In her resignation letter, Plaintiff indicated that she was experiencing severe anxiety along with panic attacks and that her job was affecting her mental and physical health. (Id., Resignation Letter, Resp. Opp. MSJ, Ex. E., ECF No. 11-3.) After submitting her resignation, she brought this action under the American with Disabilities Act of 1990 (ADA), 42 U.S.C. § 12101, et seq. (Complaint ¶¶ 37-46, ECF No. 1.) Plaintiff alleges that she was discriminated against on the basis of her mental health disability in violation

1 Plaintiff worked on Mark Delany’s book of business from 2005 until she resigned in 2019. (Resp. SOF ¶ 2.) Ms. Habermehl was her manager on paper, but Mr. Delany controlled everything. (Id. ¶ 76.) Plaintiff served as the primary contact for clients in Mr. Delany’s book of business by ensuring renewals for client’s insurance policies, coordinating with marketing staff, and managing account representatives, etc. (Id. ¶ 3.) of the ADA. (Id.) She further alleges that the Defendant failed to accommodate her disability and failed to engage in the interactive process. On Friday, September 20, 2019, just prior to submitting her resignation letter, Plaintiff had a meeting with her direct supervisor, Lisa Habermehl, Vice President of Commercial Lines. (Resp. SOF ¶¶ 6, 21.) During this meeting, Ms. Habermehl told Plaintiff that she would receive

a six percent raise. (Resp. SOF ¶ 22.) Ms. Habermehl also told Plaintiff that Mr. Delany’s book of business could not have two account representatives, and that USI would be cutting some of his support staff. (Resp. SOF ¶ 6, 23.) At this point, Plaintiff contacted Mr. Delany who joined the meeting to contest any staffing cuts to his book of business. (Burns Deposition page 191- 192, MSJ Ex. A., ECF NO. 12-2; Resp. SOF ¶ 24.) Mr. Delany told Ms. Hebermehl that he wanted to ensure that defendant provided adequate staff to service his customers, and that he intended to discuss the staffing issue with upper management meaning his superiors, Chuck Parsons, P & C Practice Leader, and Dimitri Devieux, President of the Mid-Atlantic Region. (Id.)

In the late afternoon on September 20, 2019, around 4:00 or 4:30 p.m., Plaintiff called Mr. Delany and told him that she was going to quit. (Delany Deposition page 51, Response in Opposition SJM Ex D, ECF No. 12-5; Burns Deposition page 196-199.) Mr. Delany testified that she was crying and very upset during their phone conversation. (Id.) Mr. Delany reiterated that he intended to speak to upper management about the discussion they had earlier in the day with Ms. Habermehl and her desire to make staffing cuts.2 Mr. Delany also told Plaintiff that he felt she should take the weekend to think things over prior to submitting her resignation. (Delany Deposition page 51.) Around 5:38 that evening, Plaintiff emailed a resignation letter to

2 Delany testified that he contacted management over the weekend and staffing cuts were not made. Lisa Habermehl, Chuck Parson, Dimitri Devieux and Mark Delany. (Id. page 56, Resignation Letter.) In the evening on Friday, September 20, 2019 at 7:51 p.m., Plaintiff sent a suicide letter to USI’s website through the “Contact Us” feature. The suicide letter read, “I am an employee and I need to go on record that I quit my job, I wan (sic) in mental and physical danger my

family is staying by my side so I don’t kill myself.” (Suicide Letter, SJM, Exhibit F, ECF No. 11-3 page 114; Resp. SOF ¶ 39.) After Plaintiff returned to work the following week, Kathy O’Grady, Chief Human Resources Officer, confronted Plaintiff with the suicide letter, and Plaintiff responded by telling her it was a joke. (Resp. SOF ¶ 39.) Over the weekend and into the morning on Monday, September 23, 2019, Devieux, O’Grady, Mr. Delany and other members of the upper management at USI exchanged emails and had conversations about Plaintiff’s resignation. (Resp. SOF ¶¶ 32, 34, 35-38, 128, 132, 134- 140.) In relationship to her disability discrimination claim, Plaintiff specifically highlights comments made by Devieux. (Opp. Br. page 12.) At deposition, Devieux openly admitted that

he contacted O’Grady and requested that she contact Plaintiff immediately to accept her resignation. (Devieux Deposition page 99, Opp. Ex. B, ECF No. 12-3.) He further explained that he felt the situation was urgent because Plaintiff was having suicidal thoughts. (Id.) Plaintiff also references an email sent by Ms. Habermehl in which she responded to Plaintiff’s resignation letter by commenting, “here we go.” (Habermehl Email, Response in Opposition MSJ, Ex. M, ECF No. 12-14.) To place this comment in its proper context, Ms. Habermehl explained that she was referencing the fact that Plaintiff had previously submitted resignation letters that she later rescinded. (Habermehl Deposition page 59, Response in Opposition SJM Ex. F., ECF No. 12-7.) Plaintiff submitted a resignation letter in 2018 citing “workload stress” from “the number of accounts.” (Resp. SOF ¶ 12.) She rescinded that resignation. (Resp. SOF ¶ 13.) Citing an increase in her workload, Plaintiff submitted a second resignation letter in April 2019. (Resp. SOF ¶ 14.) She rescinded that resignation, as well. (Resp. SOF ¶ 15.) On Monday, September 23, 2019, after seeing Plaintiff’s suicide letter, Ms. Habermehl commented, “What is interesting is that she sent it after she quit. She could have

turned this into a disability issue. Need to be careful about convincing her to stay.” (Habermehl Text Message, Response in Opposition MSJ, EX. E., ECF No. 12-6.) At deposition, Ms. Habermehl explained that her comment was not made with discriminatory animosity. (Habermehl Deposition page 76.) She testified that she was simply bewildered and perplexed by Plaintiff’s course of conduct and logic for submitting a suicide letter after resigning from her job. (Id.) On Monday, September 23, 2019, Plaintiff and Mr. Delany met first thing in the morning between 8:00 a.m. and 8:30 a.m. to discuss her resignation. (Resp. SOF ¶ 31.) During the meeting, Plaintiff openly admits that she never asked to rescind her resignation. (Id.; Burns

Deposition page 231-232.) Plaintiff now claims that she felt she could not rescind her resignation because of comments made by Mr. Delany during their meeting. (Burns Deposition page 231.) While discussing her resignation in light of the fact that upper management did not approve of the threatened staffing cuts, Plaintiff claims that Delany told her, “It doesn’t matter now with everything they know about you.” (Id. page 231 (In using the term “they”, Plaintiff alleges that Mr. Delany was referring to upper management and what they knew about her mental health).) Delany denies having ever made this statement or telling Plaintiff that she could not rescind her resignation.

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Burns v. USI INSURANCE SERVICES, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/burns-v-usi-insurance-services-llc-paed-2022.