Burgos v. Citibank, N.A

• Court: District Court, N.D. California
• Decided: August 16, 2024
• Docket: 3:23-cv-01907
• Status: Unknown

Opinion

1 2 3 4 5 UNITED STATES DISTRICT COURT 6 NORTHERN DISTRICT OF CALIFORNIA 7 8 SUSANA BURGOS, Case No. 23-cv-01907-AMO

9 Plaintiff, ORDER RE MOTION TO COMPEL 10 v. ARBITRATION

11 CITIBANK, N.A., Re: Dkt. No. 32 Defendant. 12

14 15 In this proposed wage and hour class action, Defendant Citibank, N.A. moves to compel 16 Plaintiff Susana Burgos’s individual claims to arbitration and seeks to strike or dismiss the 17 putative class claims. Burgos opposes the motion, which is fully briefed and suitable for 18 disposition without hearing pursuant to Civil Local Rule 7-1(b). Having considered the parties’ 19 papers, the relevant legal authority, and good cause appearing, the Court GRANTS the motion for 20 the reasons set forth below. 21 I. BACKGROUND 22 A. Factual background 23 Burgos worked for Citibank from September 2010 to June 1, 2021. ECF 33 ¶ 4. In 24 connection with her employment at Citibank, Burgos signed a number of documents. Id. ¶¶ 5-6, 7. 25 On September 1, 2010, Burgos signed an employment offer letter. ECF 33 ¶ 5; ECF 33-1. On 26 September 8, 2010, December 15, 2010, January 5, 2013, May 27, 2015, and February 24, 2017, 27 Burgos acknowledged receipt of different updates to Citibank’s employee handbook, which 1 contained an “Employment Arbitration Policy” (the “Policy”). ECF 33 4] 7-8; ECF 33-3. The 2 || 2017 acknowledgement, provides, in part: 3 I UNDERSTAND THAT THE EMPLOYMENT ARBITRATION POLICY, WHICH IS A STANDALONE AGREEMENT CONTAINED IN_ APPENDIX A, IS A BINDING AGREEMENT 4 BETWEEN CITI AND ME. I UNDERSTAND THAT, EXCEPT FOR THE EMPLOYMENT ARBITRATION POLICY, NOTHING CONTAINED IN THIS HANDBOOK, NOR THE HANDBOOK ITSELF, IS CONSIDERED A CONTRACT OF EMPLOYMENT. IN ADDITION, 5 NOTHING IN THIS HANDBOOK CONSTITUTES A GUARANTEE THAT MY EMPLOYMENT WILL CONTINUE FOR ANY SPECIFIED PERIOD OF TIME. I UNDERSTAND THAT, 6 SUBJECT TO THE EMPLOYMENT TERMINATION NOTICE AND NONSOLICITATION POLICY ("GARDEN LEAVE"), WHERE APPLICABLE, MY EMPLOYMENT WITH CITI AT- WILL, WHICH MEANS IT CAN BE TERMINATED BY ME OR CITI AT ANYTIME, WITH OR 7 WITHOUT NOTICE, FOR NO REASON OR ANY REASON NOT OTHERWISE PROHIBITED BY LAW. 8 I understand that appended to this Handbook is an Employment Arbitration Policy as well as the 9 "Principles of Employment" that require me and Citi to submit employment-related disputes to binding arbitration (see Appendix A and Appendix D). I understand that it's my obligation to read these documents carefully. I also understand that no provision in this Handbook or elsewhere is 10 intended to constitute a waiver, nor be construed to constitute a waiver, of my or Citi's right to compel arbitration of employment-related disputes. 11 a 12 ECF 33-3 at 2.

13 The 2017 version of the employee handbook provides, in part:

a v 14 Arbitration 15 This Handbook contains a policy that requires you and Citi to A 16 submit employment-related disputes to binding arbitration c (see Appendix A). Please read it carefully.

oO oe . S 17 No provision in this Handbook or elsewhere is intended to constitute 5 a waiver, nor be construed to constitute a waiver, of Citi's right or 18 your right to compel arbitration of employment-related disputes. 19 20 || ECF 49; ECF 33-4 at 8. 21 /// 22 /// 23 /// 24 /// 25 /// 26 /// 27 /// 28 /// rT

1 The Appendix A referenced in the employee handbook is the Employment Arbitration 2 || Policy. ECF § 11; ECF 33-6. The text under the heading “Scope of Policy” reads: 3 This Policy applies to both you and to Citi, and makes arbitration the required and exclusive forum for the 4 resolution of all employment-related disputes (other than disputes which by federal law are precluded from arbitration) 5 between you and Citi (including Citi's predecessors, successors and assigns, its current and former parents, subsidiaries and affiliates and its and their current and 6 former officers, directors, employees and agents) which are based on legally protected rights (i.e., statutory, regulatory, 7 contractual or common-law rights), including disputes based □□ legally protected rights that are submitted to but aren't 8 resolved by the Dispute Resolution Procedure. Therefore, you are waiving your right to bring your disputes in court 9 or to have your disputes heard by a jury. This Policy applies to both existing and future disputes, including any disputes 10 based on conduct that occurred before this Policy. Subject to the remainder of this Section, these disputes include, without 11 limitation, claims, demands or actions under Title VII of the Civil Rights Act of 1964 ("Title VII"), the Civil Rights Acts of 12 1866 and 1991, the Age Discrimination in Employment Act of 1967, the Older Workers Benefit Protection Act of 1990, the Rehabilitation Act of 1973, the Americans with Disabilities 13 Act of 1990, the Family and Medical Leave Act of 1993, the Fair Labor Standards Act of 1938, the Equal Pay Act of 1963, v 14 the Employee Retirement Income Security Act of 1974, the © Worker Adjustment and Retraining Notification Act, and 15 all amendments thereto, and any other federal, state or local statute, regulation or common-law doctrine regarding A 16 employment, employment discrimination, the terms and conditions of employment, termination of employment, 3 17 compensation, breach of contract, defamation, or retaliation, or any claims arising under or related to the Citigroup 18 Separation Pay Plan. 19 ECF 33-6 at 2. 20 /// 21 /// 22 /// 23 /// 24 /// 25 /// 26 /// 27 /// 28 /// ry

1 The Policy also contains a class action waiver provision, which reads: 2 Claims covered under this Policy must be brought and adjudicated on an individual basis. Neither you nor Citi may submit or maintain a class, collective or representative 3 . □ action for resolution under this Policy or in any forum. 4 To the maximum extent permitted by law, and except where expressly prohibited by law, arbitration on an individual basis pursuant to this Policy is the exclusive 5 . a . . . . . remedy for any employment-related claims which might otherwise be brought on a class, collective or 6 . . . representative action basis. Accordingly, you may not 7 participate as a class or collective action representative or as a member of any class, collective or representative g action, and will not be entitled to any recovery froma class, collective or representative action in any forum. Any 9 disputes concerning the validity of this class, collective and representative action waiver will be decided by a court of 10 competent jurisdiction, not by the arbitrator. To the extent any dispute between you and Citi is not 11 subject to arbitration for any reason, the class, collective and representative action waiver set forth in this Policy still applies. 12 pp In the event this class, collective or representative action 5 13 waiver is found to be unenforceable with respect to any . . . = claim, then any such claim brought on a class, collective 5 14 or representative action basis must be filed in a court of competent jurisdiction, and such court shall be the exclusive forum for all such claims. 15

G 16 || ECF 33-6 at3. The Policy is “governed by the Federal Arbitration Act (Title 9 U.S.C.) ((FAA’).”

17 || Id. at 6. It specifies that arbitration is to be conducted “under the auspices of . . . the American

2 . . . . Z 18 Arbitration Association (‘AAA’)... .” and “pursuant to the Employment Arbitration Rules and 19 Mediation Procedures of the AAA[,]” which “can be found at www.adr.org/employment.” □□□ 20 at 2, 4 (bold in original). 21 Burgos’s employment with Citibank ended on June 1, 2021. ECF 33 4 4. On May 26, 22 || 2022, she served an arbitration demand, asserting individual claims for violations of state wage 23 and hour laws and a derivative claim under California’s Unfair Competition Law, Cal. Bus. & 24 Prof. Code §§ 17200, et seg. ECF 34 §] 2; ECF 34-1 at 5, 7-26. The AAA received the demand on 25 May 31, 2022. ECF 34-1 at 2. It acknowledged receipt via letter dated June 10, 2022. ECF 34 26 || 93; ECF 34-2. The letter contained a reminder about the required filing fee: “As this arbitration 1s 27 28

1 subject to California Code of Civil Procedure [§§] 1281.97 and 1281.98,[1] payment must be 2 received by July 8, 2022 or the AAA will close the parties’ case. The AAA will not grant any 3 extensions to this payment deadline.” ECF 34-2 at 2. On June 14, 2022, outside counsel paid the 4 filing fee on Citibank’s behalf. ECF 34 ¶ 4. 5 On July 18, 2022, the AAA appointed an arbitrator. ECF 34 ¶ 4; ECF 34-3 at 2. On 6 September 6, 2022, the AAA sent the parties’ counsel an invoice for the $750.00 case 7 management fee. ECF 34 ¶ 5; ECF 34-4 at 2. The cover email states, “[i]n accordance with 8 SB762[2] payment is due upon receipt and no later than 30 days from the date of the invoice.” 9 ECF 34-4 at 2. Citibank’s outside counsel forwarded the invoice to Citibank for processing, and 10 Citibank paid the fee on October 14, 2022.3 Id. On December 22, 2022, the AAA sent counsel an 11 invoice for an arbitrator’s compensation deposit in the amount of $13,365.00 (the “December 22 12 Invoice”). ECF 34 ¶ 8; 34-7 at 2. The cover email stated that “[a]s these arbitrations [sic] are 13 subject to California Code of Civil Procedure [§] 1281.97, payment is due upon receipt and must 14 be received no later than 30 days from the date of the invoice. Pursuant to California Code of 15 1 “Sections 1281.97 and 1281.98 . . . contain parallel provisions. They primarily differ in that the 16 former applies prior to commencement of arbitration and the latter applies during pendency of 17 arbitration.” Miller v. Plex, Inc., No. 22-CV-05015-SVK, 2024 WL 348820, at *4 (N.D. Cal. Jan. 30, 2024) (citing De Leon v. Juanita’s Foods, 85 Cal. App. 5th 740, 750 (2022)). Section 1281.98 18 specifically provides:

19 In an employment or consumer arbitration that requires, either 20 expressly or through application of state or federal law or the rules of the arbitration provider, that the drafting party pay certain fees 21 and costs during the pendency of an arbitration proceeding, if the fees or costs required to continue the arbitration proceeding are not 22 paid within 30 days after the due date, the drafting party is in material breach of the arbitration agreement, is in default of the 23 arbitration, and waives its right to compel the employee or consumer 24 to proceed with that arbitration as a result of the material breach.

25 Cal. Civ. Proc. Code § 1281.98(a)(1).

26 2 The bill “add[ed] Section 1657.1 to the Civil Code, and . . . amend[ed] Sections 1281.97 and 1281.98 of the Code of Civil Procedure, relating to contracts.” 2021 CA S.B. 762. 27 1 Civil Procedure [§] 1281.97, the AAA cannot grant any extensions . . . .” ECF 34 ¶ 8; 34-7 at 2. 2 Citibank’s outside counsel forwarded the invoice to Citibank. Id. Due to unspecified “difficulty 3 processing the invoice[,]” outside counsel’s office wired the amount due to the AAA on January 4 26, 2023.4 Id. 5 On January 30, 2023, the AAA sent the parties an email indicating that it received payment 6 for the invoice on January 27, 2023. ECF 34 ¶ 9; ECF 34-8 at 2. The email stated “[a]s this 7 matter is subject to the California Code of Civil Procedure, we have an obligation to inform 8 [Burgos’s] counsel of the delayed payment.” ECF 34-8 at 2. The AAA asked if Burgos would 9 agree to extend the deadline for the delayed payment and requested a response by February 2, 10 2023. Id. 11 On January 31, 2023, Burgos objected to the delayed payment. ECF 34 ¶ 10; ECF 34-9 at 12 2. On February 3, 2023, Burgos requested to withdraw from the arbitration. ECF ¶ 11. The AAA 13 closed the matter pursuant to California Code of Civil Procedure § 1281.98 and issued a letter 14 closing the case the same day. ECF 34 ¶ 11; ECF 34-10 at 2. 15 B. Procedural background 16 On the day the AAA closed the arbitration matter, Burgos commenced this putative class 17 action in San Mateo Superior Court, asserting state law wage and hour claims and a derivative 18 claim under the UCL. ECF 1 at 20-63; ECF 34-10 at 2. On April 20, 2023, Citibank removed the 19 case to this Court. Id. at 1-17. Burgos moved to remand the case to state court on May 19, 2023. 20 ECF 15. The Court denied the motion on August 28, 2023. ECF 26. 21 On September 29, 2023, Citibank filed its motion to compel Burgos to arbitrate her 22 individual claims and strike or dismiss her putative class claims. ECF 32. Burgos filed her 23 opposition to the motion on October 27, 2023. ECF 47. Citibank filed its reply on November 17, 24 25 4 Burgos asserts that the due date was January 21, 2023, which falls on a Saturday. ECF 47 at 8. 26 Citibank does not appear to dispute that due date. See generally ECF 32, 50. The precise date, however, is immaterial to the disposition of this motion given Burgos’s theory of material breach 27 and waiver, discussed below. Accordingly, the rulings set forth in this order are limited to the 1 2023.5 ECF 50. 2 II. DISCUSSION 3 Resolution of the instant motion turns on three principal issues. First, whether the FAA 4 preempts California Code of Civil Procedure § 1281.98. Second, whether Section 1281.98 applies 5 notwithstanding being preempted. Third, whether Burgos may proceed with her claims on a class, 6 rather than an individual, basis. The Court addresses each in turn. 7 A. Whether the FAA preempts California Code of Civil Procedure § 1281.98. 8 The FAA “requires courts to place arbitration agreements on equal footing with all other 9 contracts.” Kindred Nursing Centers Ltd. P’ship v. Clark, 581 U.S. 246, 248 (2017) (internal 10 quotations and citation omitted). Under this “equal-treatment principle[,] [a] court may invalidate 11 an arbitration agreement based on ‘generally applicable contract defenses’ like fraud or 12 unconscionability, but not on legal rules that ‘apply only to arbitration or that derive their meaning 13 from the fact that an agreement to arbitrate is at issue.’ ” Kindred Nursing, 581 U.S. at 251 14 (quoting AT&T Mobility LLC v. Concepcion, 563 U.S. 333, 339 (2011)); see also Chamber of 15 Com. of the United States of Am. v. Bonta, 62 F.4th 473, 483 (9th Cir. 2023). A state law that 16 purports to be “ ‘ generally applicable,’ ” is preempted if it “ ‘interferes with fundamental 17 attributes of arbitration,’ . . . or has a ‘disproportionate impact on arbitration[.]’ ” Bonta, 62 F.4th 18 at 483 (quoting Concepcion, 563 U.S. at 343-44; Mortensen v. Bresnan Commc’ns, LLC, 722 F.3d 19 1151, 1159 (9th Cir. 2013)). 20 Burgos argues that she should not be required to arbitrate her claims because Citibank 21 failed to timely pay the December 22 Invoice, thereby materially breaching the Employment 22 Arbitration Policy and waiving its arbitration rights, pursuant to California Code of Civil 23 Procedure § 1281.98. ECF 47 at 9-14. Under the statute, if the drafting party is responsible for 24 paying “fees or costs required to continue the arbitration proceeding” and fails to do so “within 30 25 days after the due date, the drafting party is in material breach of the arbitration agreement, is in 26

27 5 With its reply, Citibank filed a request for judicial notice. ECF 50-1. The Court has not 1 default of the arbitration, and waives its right to compel the employee or consumer to proceed with 2 that arbitration as a result of the material breach.” Cal. Civ. Proc. Code § 1281.98(a)(1). “Waiver 3 and breach are, of course, background principles of contract law.” Belyea v. GreenSky, Inc., 637 4 F. Supp. 3d 745, 756-57 (N.D. Cal. 2022). However, Burgos has advanced no argument, or made 5 any showing, that Citibank’s delayed payment constitutes waiver and breach under those 6 background principles. See generally ECF 47. To the contrary, Burgos’s arguments about waiver 7 and breach rely solely on the California Legislature’s call for strict compliance with Section 8 1281.98, pursuant to which “[a]ny untimely payment constitute[s] a material breach regardless of 9 the circumstances or status of the arbitration proceedings.” Doe v. Superior Ct., 95 Cal. App. 5th 10 346, 357 (2023), as modified (Sept. 28, 2023); see also Espinoza v. Superior Ct., 83 Cal. App. 5th 11 761, 776 (2022) (stating that “[u]nder the plain language of [Section 1281.97] . . . the triggering 12 event is nothing more than nonpayment of fees within the 30-day period – the statute specifies no 13 other required findings, such as whether the nonpayment was deliberate or inadvertent, or whether 14 the delay prejudiced the nondrafting party. The plain language therefore indicates the Legislature 15 intended the statute to be strictly applied whenever a drafting party failed to pay by the statutory 16 deadline.”); Gallo v. Wood Ranch USA, Inc., 81 Cal. App. 5th 621, 644 (2022) (“The California 17 Legislature had a good reason for declaring untimely payment a material breach as a matter of law 18 rather than leaving materiality a question of fact in this context[.]”). 19 The California law on which Burgos relies marks a clear departure from ordinary 20 principles of waiver and breach when applied to arbitration proceedings, which, in the non- 21 arbitration context, “are traditionally fact-specific inquiries rather than bright-line rules.” See 22 Belyea, 637 F. Supp. 3d at 757. Burgos’s insistence on a finding of waiver and breach on nothing 23 more than mere non-payment of fees within the 30-day statutory period illustrates that Section 24 1281.98 modifies ordinary contract principles in a manner uniquely applicable in the arbitration 25 context. See Belyea, 637 F. Supp. 3d at 756 (reading Section 1281.97 as “mak[ing] arbitration 26 provisions unenforceable on arbitration specific grounds”). Because of this, the statute violates 27 the equal-treatment principle. See id. 1 Accordingly, in line with other courts in this district, this Court finds that Section 1281.98 2 is preempted. See Belyea, 637 F. Supp. 3d at 756 (concluding that Section 1281.98’s companion 3 statute, Section 1281.97, was preempted because it violated the equal-treatment principle); Lee v. 4 Citigroup Corp. Holdings, Inc., No. 22-CV-02718-SK, 2023 WL 6132959, at *2 (N.D. Cal. Aug. 5 29, 2023) (“Lee I”) (stating “that the reasoning of Belyea is correct, especially given the analysis 6 under the more recent guidance from the Supreme Court in Viking River Cruises.”); Miller, 2024 7 WL 348820, at *4 (finding FAA preemption because Section 1281.98 conflicted with the FAA 8 such that compliance with both state and federal requirements was not possible). 9 B. Whether Section 1281.98 applies notwithstanding being preempted. 10 Burgos attempts to sidestep a finding of preemption by arguing that the Employment 11 Arbitration Rules and Mediation Procedures referenced in the Employment Arbitration Policy 12 incorporated Section 1281.98 and the statute is nonetheless enforceable for that reason. ECF 47 at 13 14-16. This argument fails. 14 Even if Burgos’s reading of these rules and procedures were correct, as Citibank points 15 out, “state law is nullified to the extent that it actually conflicts with federal law.” See Murphy v. 16 DirecTV, Inc., 724 F.3d 1218, 1226-27 (9th Cir. 2013) (rejecting the argument “that when a party 17 to a contract promises to follow the substance of state law, it is bound to do so even if federal law 18 would otherwise preempt it.”). Thus, even if Section 1281.98 had been incorporated into the 19 Policy as Burgos contends, it would nonetheless yield to the FAA. 20 The pair of decisions from Lee v. Citigroup Corp. Holdings, Inc., on which Burgos relies, 21 do not mandate a different result. In that case, the defendant failed to pay its portion of arbitration 22 fees until six days after the deadline. Lee I, 2023 WL 6132959, at *2. One of the AAA’s multiple 23 reminder notices informed the parties that under “California Code of Civil Procedure Section[] 24 1281.97 . . . , the AAA could not grant extensions of the payment deadline and that it would close 25 the case if fees were not paid on time.” Id. Finding that the AAA’s adoption of Sections 1281.97 26 could affect the outcome of the case regardless of whether the statute was preempted, the court 27 requested supplemental briefing on “whether AAA’s 30-day payment policy [wa]s binding on 1 supplemental briefing, that court found that the AAA properly terminated arbitration proceedings, 2 and that the defendant waived its right to compel arbitration because it “failed to timely pay its 3 filing fee in a timely manner, despite receiving a reminder from the AAA regarding this fee and 4 receiving notice by the AAA that failure to pay would result in termination of the proceedings.” 5 Lee v. Citigroup Corp. Holdings, Inc., 691 F. Supp. 3d 1157, 1162 (N.D. Cal. 2023) (“Lee II”). 6 That court rejected the defendant’s argument that “because the AAA’s 30-day policy was 7 premised on a preempted statute,” Section 1281.97 could not support the AAA’s termination of 8 the arbitration. Id. at 1161. 9 Although the Lee court found an independent basis to enforce Section 1281.97, see id., 10 here, Citibank has provided authority precluding the Court from reading the parties’ agreement to 11 arbitrate as incorporating a state statute that must yield to federal law. See Murphy, 724 F.3d at 12 1226 (finding “nonsensical” the “contention that the parties intended for state law to govern the 13 enforceability of [the] arbitration clause, even if the state law in question contravened federal 14 law”) (footnote omitted).6 This Court, then, cannot find an independent basis to enforce Section 15 1281.98 because of any purported incorporation. Because the statute is preempted, its 16 incorporation into the Employment Arbitration Policy, as Burgos suggests, would be of no force 17 or effect. 18 Accordingly, on the specific facts and arguments presented here, the Court finds that 19 Section 1281.98 is not a basis on which Burgos can establish material breach or waiver by 20 Citibank. Burgos must therefore arbitrate her claims as contemplated by the parties’ agreement. 21 C. Whether Burgos must proceed on an individual, rather than a class, basis. 22 Both sides’ arguments on this issue are cursory. Citibank asserts, without citation to any 23 caselaw, that the class action waiver is enforceable and requires Burgos to proceed with her claims 24 on an individual basis only. See ECF 32 at 22; ECF at 50 at 19. Burgos counters that she 25 “properly brought a class action because, due to Defendant’s own actions, Defendant waived the 26 right to enforce the arbitration agreement and, therefore, there is no applicable class action 27 1 waiver.” ECF 47 at 27; see also id. at 7 (“As Defendant has waived the right to enforce the 2 arbitration agreement, Plaintiff is now permitted to bring her individual claims, as well as the 3 claims of the putative class members, in this Court and Defendant has failed to provide any case 4 || law to the contrary.”). So phrased, Burgos’s argument about the viability of her proposed class 5 || claims is entirely dependent on a finding of breach and waiver. Because the Court has made no 6 such finding due to the preemption issues discussed above, Burgos’s arguments about her class 7 claims must fail. 8 || I. CONCLUSION 9 For the reasons set forth above, the Court GRANTS Citibank’s motion to compel 10 || arbitration and DISMISSES the putative class claims. This action is STAYED pending 11 arbitration of Burgos’s individual claims. See Smith v. Spizzirri, 601 U.S. 472, 478 (2024). The 12 || parties shall file a joint report advising the Court of the status of the arbitration proceedings every 13 120 days until they jointly inform the Court that this matter can be closed and removed from the 14 || docket. IT IS SO ORDERED. a 16 Dated: August 16, 2024

17 □ 18 Chace Med ARACELI MARTINEZ-OLGUIN 19 United States District Judge 20 21 22 23 24 25 26 27 28