Burgett v. SD Orrville, L.L.C.

2025 Ohio 5837
Ohio Court of Appeals·Decided December 31, 2025·No. 25AP0002·Published·Cited by 1 cases

Opinion

STATE OF OHIO ) IN THE COURT OF APPEALS )ss: NINTH JUDICIAL DISTRICT COUNTY OF WAYNE )

KYLE BURGETT C.A. No. 25AP0002 Appellee

v. APPEAL FROM JUDGMENT ENTERED IN THE

SD ORRVILLE, LLC, d/b/a/ SERPENTINI COURT OF COMMON PLEAS CHEVROLET BUICK OF ORRVILLE COUNTY OF WAYNE, OHIO CASE No. 2023 CVC-H 000434 Appellant

DECISION AND JOURNAL ENTRY Dated: December 31, 2025

STEVENSON, Judge.

{¶1} Defendant-Appellant SD Orrville, LLC, d/b/a Serpentini Chevrolet Buick of Orrville (“Serpentini”) appeals the judgment of the Wayne County Court of Common Pleas finding that Serpentini violated the Ohio Consumer Sales Practices and Magnuson Moss Warranty Acts; that it committed fraud against Plaintiff-Appellee Kyle Burgett (“Burgett”); that Burgett was entitled to actual damages in the amount of $14,997 trebled to $44,991; and that Serpentini owed Burgett attorney’s fees in the amount of $76,099.66. We affirm in part, reverse in part, and remand for further proceedings.

I.

{¶2} Burgett purchased a 2019 Chevrolet Equinox from Serpentini on March 9, 2022, for $24,995. Burgett relied on Serpentini’s web page advertisement that its used cars were certified and subject to a 172-point inspection and comprehensive evaluation prior to purchase. The vehicle was also Q Certified, which meant that it had undergone a rigorous inspection and reconditioning

process of all major systems to ensure that it met high standards for safety and reliability. The Q Certification included a limited powertrain warranty which provided that Serpentini would repair certain mechanical issues should they arise within the specified warranty period.

{¶3} The salesman at Serpentini provided Burgett with a Carfax report that itemized the maintenance history of the vehicle. The Carfax report disclosed that the vehicle had been in a minor accident which the salesman explained meant something small and cosmetic like a paint scratch or a dent. The salesman also told Burgett that the vehicle had undergone a multipoint inspection, had been fully serviced, and that anything that did not meet Serpentini’s standards had been repaired. One of the advertised features that particularly attracted Burgett was the HD Surround Vision 360 camera. The Q Certification was also important to Burgett in making his purchasing decision because he was not very knowledgeable about cars.

{¶4} Serpentini had purchased the vehicle from Manheim Auction before offering it for sale. Serpentini’s technician testified that he did not notice any damage when the vehicle was purchased from Manheim except for what was disclosed in the Carfax report. However, Serpentini was unable to produce any documentation from the certification or inspection process.

{¶5} After a few weeks of owning the vehicle, Burgett discovered that the front camera was missing and Serpentini replaced it. Burgett also had an issue with the aim of the headlights. When he took the vehicle back to Serpentini for repair, Burgett observed the service advisor adjust the headlight aim by a switch or dial near the headlight. Burgett took the vehicle back to Serpentini again in February 2023 because the front camera stopped working. A new camera was installed which required removal of the front bumper. That new camera stopped working as well, but Serpentini told Burgett that it would not cover the repair cost of $6,500.

{¶6} In March 2023, another vehicle backed into Burgett’s Equinox in a parking garage while travelling at less than five miles per hour. Burgett’s vehicle sustained only very minor damage. He took it to Ellsworth Auto Body (“Ellsworth”) for repair. Burgett was informed by Ellsworth that in addition to the minor accident damage, there was pre-existing structural damage to the vehicle, specifically a makeshift headlamp bracket, rust and corrosion in the cord connected to the front camera, and the passenger-side frame rail did not line up properly. The frame rail also had missing bolts due to the improper alignment. Ellsworth repaired the minor accident damage but not the pre-existing structural damage because the latter was not covered by insurance and Burgett could not afford the cost out of pocket. Ellsworth estimated the repair cost for the prior structural damage at $4,974.99.

{¶7} Through counsel, Burgett made a written demand to Serpentini for revocation of the vehicle purchase in June 2023. The letter stated in pertinent part that:

[t]his vehicle was sold by your dealership with severe undisclosed structural/frame damage. Your dealership either knew or should have known of the frame damage.

...

[Burgett] hereby revokes acceptance of the 2019 Chevrolet Equinox and demands return of all amounts paid regarding the vehicle and reasonable attorneys’ fees and costs. . . . If I do not receive acceptance of the revocation and instructions within 20 days . . . we will presume that you have refused to accept the revocation.

{¶8} Serpentini did not respond to the letter. In November 2023, Burgett filed a complaint against Serpentini alleging violations of the Ohio Consumer Sales Practices Act (“CSPA”) under R.C. 1345.01 et seq., the Magnuson Moss Warranty Act (“MMWA”) under 15 U.S.C. 2301 et seq., and for fraud arising out of Serpentini’s sale of a vehicle with undisclosed structural damage. A bench trial took place. In addition to his own testimony, Burgett presented testimony from Anthony Jakicic, an expert in automotive mechanics, body repair, and automotive valuation. Serpentini presented the testimony of James Pease, the Collision Director for Serpentini

Auto Groups, and Jessie Short, the Sales Manager at Serpentini. The trial court also reviewed the deposition testimony of Michael Holland, an automotive technician who was employed by Serpentini at the time of Burgett’s purchase of the Equinox.

{¶9} Burgett’s expert testified that the top mounting screw on the right headlamp was not installed because the mounting hole in the headlight did not line up with the mounting hole in the fender. He also noticed that the left headlamp was secured by a fabricated flat piece of aluminum with a screw through it because the mounting hole did not line up with the mounting hole in the panel underneath. He opined that these two items alone should have alerted Serpentini that there was pre-existing structural damage. In his opinion, the fabricated, non-original headlamp bracket would only have been installed if the vehicle had structural damage that prevented alignment of the headlamp. He further testified that the fabricated bracket was visible upon opening the hood and would have immediately alerted the service advisor that there was structural damage. According to Burgett, the service advisor was standing directly in front of the headlamp when he readjusted the aim, and therefore, he had a view of the fabricated bracket.

{¶10} Burgett’s expert also testified that he could see from looking behind the right headlamp that the right frame rail was bent. In the photos from Ellsworth, he saw that two of the four mounting bolts for each side of the reinforcement bar of the frame rail were missing because the rails could not be properly aligned, which in his opinion should have been another clear indicator to Serpentini that there was structural damage. He also stated that the photos taken by Serpentini after receiving the vehicle from Manheim showed that the left frame rail was bent. He said that even if a technician did not see the damaged frame rail, the technician would have seen that the bumper reinforcement mounting bolts were missing which would have indicated structural damage.

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Burgett v. SD Orrville, L.L.C., 2025 Ohio 5837 (Ohio Ct. App. 2025).

2025 Ohio 5837 (Burgett v. SD Orrville, L.L.C.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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