Broxlin T. Coleman Versus Ace Property & Casualty Ins. Co. / Esis & Brock Services, LLC

Louisiana Court of Appeal·Decided November 27, 2019·No. 19-CA-305·Unknown

Opinion

BROXLIN T. COLEMAN NO. 19-CA-305 VERSUS FIFTH CIRCUIT

ACE PROPERTY & CASUALTY INS. CO. / COURT OF APPEAL ESIS & BROCK SERVICES, LLC STATE OF LOUISIANA

ON APPEAL FROM THE OFFICE OF WORKERS' COMPENSATION, DISTRICT 7

STATE OF LOUISIANA

NO. 18-2251,

HONORABLE SHANNON BRUNO BISHOP, JUDGE PRESIDING

November 27, 2019

JOHN J. MOLAISON, JR.

JUDGE

Panel composed of Judges Stephen J. Windhorst, Hans J. Liljeberg, and John J. Molaison, Jr.

AFFIRMED JJM SJW HJL

COUNSEL FOR PLAINTIFF/APPELLANT, BROXLIN T. COLEMAN Nathan L. Schrantz

COUNSEL FOR DEFENDANT/APPELLEE, BROCK SERVICES, LLC AND INDEMNITY INSURANCE COMPANY OF NORTH AMERICA Charles M. Jarrell

MOLAISON, J.

In this workers’ compensation case, the claimant, Broxlin T. Coleman, appeals a judgment in favor of defendants, Brock Services, LLC, its insurer, Ace Property & Casualty Ins.1 and ESIS, a third party administrator for the insurer (collectively “defendants”), which sustained defendants’ exception of prescription. For the following reasons, we affirm the judgment of the Office of Worker’s Compensation (OWC).

PROCEDURAL HISTORY Claimant, Broxlin Coleman, was injured in the course and scope of his employment with Brock Services, LLC on July 5, 2011. The parties settled the workers’ compensation indemnity claim on January 8, 2015. In that settlement, claimant received $112,500.00 in satisfaction of his claim for future indemnity benefits, and reserved his right to “unpaid past and future medical and medically- related benefits under the Louisiana Workers’ Compensation Act.”

On April 5, 2018, Mr. Coleman filed a Disputed Claim for Compensation in the Office of Workers’ Compensation District 7 Office, claiming payment for his medical treatment was not authorized, and that medical benefits were terminated in the fall of 2016. Defendants filed an exception of prescription asserting that more than three years had elapsed between the date of the last payment of medical benefits on December 17, 2014, and the date of filing of the claim on April, 5, 2018. After a hearing on the matter, the OWC judge sustained the exception, finding that the claim had prescribed, and that prescription was not interrupted by

1 Although the disputed claim for compensation names Ace Property & Casualty Ins. as a defendant, it appears the correct party name is Indemnity Insurance Company of North America. However, neither party has made the correct name of the insurer an issue on appeal. Both names are used interchangeably in the record.

acknowledgment, nor renounced by the defendants. Further, the court found that the doctrine of contra non valentem is not applicable. Mr. Coleman filed a timely appeal.

FACTS According to his testimony, Mr. Coleman was employed by Brock Services LLC as a supervisor in 2011. He injured his neck, knee and back in a fall at work. In January of 2015, he reached a settlement for the indemnity claim, but left the medical claim open because he continued to seek medical treatment as a result of the injury.

Initially after the injury, Mr. Coleman sought treatment with Dr. Yost and Dr. Okoloise at Hope Pain Management. He paid for the treatment with the understanding that he would be reimbursed. However, since neither doctor took Workers’ Compensation insurance, ESIS referred Mr. Coleman to Dr. Eldridge who did accept the insurance. At some point, Mr. Coleman was also treated by other doctors, including Dr. Davis and Dr. Wolfson. Mr. Coleman ultimately selected Dr. Eldridge as his pain management physician.

Since the settlement of his indemnity claim in 2015, Mr. Coleman has only treated with Dr. Okoloise, seeing him about once a month. His health insurance carrier partially pays for the continuing treatments, and Mr. Coleman pays the remainder. He was given a prescription card by ESIS, however, the prescription card was rejected when Mr. Coleman attempted to use it sometime in 2015 or 2016.

Mr. Coleman explained that after the settlement was completed in 2015, he was no longer represented by counsel. He received no information about how to assert his right to the continued medical coverage established in the settlement agreement, and has had to navigate this matter on his own. Mr. Coleman testified that he tried to return to Dr. Davis and Dr. Wolfson, but was told by ESIS that the

case was closed and the cost of the treatment was not covered. Mr. Coleman was able to obtain a new prescription card in 2018, but the card was rejected when he attempted to use it.

Janell Forges, an attorney in the law office that represented Mr. Coleman in his initial workers’ compensation claim, testified at the hearing. She stated that the representation of their firm ended with the 2015 settlement, and the firm did not reestablish an attorney/client relationship with Mr. Coleman after that. However, when Mr. Coleman reached out to them for help in November of 2015 getting medical treatment with other doctors who previously treated him, Ms. Forges called Valencia Johnson, an adjuster with ESIS. Ms. Johnson would not return phone calls or respond to emails.

Ms. Forges explained that when Mr. Coleman first called, she knew that he was treating with Dr. Okoloise, however, she was not aware that workers’ compensation was not paying for that treatment. It wasn’t until sometime in 2016, when Mr. Coleman called again, that Ms. Forges discovered Dr. Okoloise’s bills were not being paid.

Ms. Forges again tried to contact Ms. Johnson or her supervisor at ESIS to no avail. Subsequently, Ms. Forges discovered that there was a merger between ESIS and CHUBB2. In December of 2017, after researching CHUBB on the internet, Ms. Forges was able to speak with a customer service representative who put her in touch with William Hubbard, a supervisor. Ms. Forges explained that she was trying to get medical authorization for Mr. Coleman’s medical treatment in accordance with the January 2015 agreement. Mr. Hubbard acknowledged there were some problems with Ms. Johnson’s handling of claims and agreed to re-open the claim. Mr. Hubbard also assured Ms. Forges that he would issue a new

2 The nature of CHUBB and the relationship agreement between ESIS and CHUBB is not clear from the testimony or the record.

prescription card, and requested that Ms. Forges forward to him any medical bills or records that verified Mr. Coleman’s continued treatment. Ms. Forges provided all of the bills and medical records requested. She denied giving any legal opinion on the prescription issue.

At the hearing, claimant’s counsel introduced email correspondence between Ms. Forges and Mr. Hubbard. These emails show that on February 12, 2018, Ms. Forges sent Mr. Coleman’s medical records as requested. That same day, Mr. Hubbard replied stating;

I apologize for the delay in this email. I have reopened the claim and I am requesting a new RX card be sent. I’m going to try and get a temporary one but since I just reopened the claim it will probably not register in the system until tomorrow. I have set a reminder tomorrow to review.

Ms. Forges forwarded this email to Mr. Nathan Schrantz, Mr. Coleman’s current attorney. Shortly afterward a new prescription card was issued. Unfortunately, the card was rejected upon attempted use. When Ms. Forges contacted ESIS, she was told by an adjuster that no more medical payments would be made because the claim had prescribed. No other explanation was given.

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Broxlin T. Coleman Versus Ace Property & Casualty Ins. Co. / Esis & Brock Services, LLC, (La. Ct. App. 2019).

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