Bristol Sl Holdings, Inc. v. Cigna Health & Life Insurance

22 F.4th 1086
CourtCourt of Appeals for the Ninth Circuit
DecidedJanuary 14, 2022
Docket20-56122
StatusPublished
Cited by4 cases

This text of 22 F.4th 1086 (Bristol Sl Holdings, Inc. v. Cigna Health & Life Insurance) is published on Counsel Stack Legal Research, covering Court of Appeals for the Ninth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Bristol Sl Holdings, Inc. v. Cigna Health & Life Insurance, 22 F.4th 1086 (9th Cir. 2022).

Opinion

FOR PUBLICATION

UNITED STATES COURT OF APPEALS FOR THE NINTH CIRCUIT

BRISTOL SL HOLDINGS, INC., a No. 20-56122 California corporation, in its capacity as the owner of the claims for Sure D.C. No. Haven, Inc., a California corporation, 8:19-cv-00709- Plaintiff-Appellant, PSG-ADS

v. OPINION CIGNA HEALTH AND LIFE INSURANCE COMPANY, a Connecticut corporation; CIGNA BEHAVIORAL HEALTH, INC., a Connecticut corporation, Defendants-Appellees.

Appeal from the United States District Court for the Central District of California Philip S. Gutierrez, Chief District Judge, Presiding

Argued and Submitted October 20, 2021 Pasadena, California

Filed January 14, 2022

Before: Andrew J. Kleinfeld, Ryan D. Nelson, and Lawrence J. VanDyke, Circuit Judges.

Opinion by Judge VanDyke 2 BRISTOL SL HOLDINGS V. CIGNA HEALTH & LIFE

SUMMARY *

ERISA

The panel reversed the district court’s judgment in favor of Cigna Health and Life Insurance Company in an ERISA action brought by Bristol SL Holdings, Inc., and remanded.

Through a bankruptcy proceeding, Bristol became the successor-in-interest to Sure Haven, which serviced patients insured by Cigna. Bristol alleged that Cigna violated ERISA and state law by denying Sure Haven’s claims for reimbursement for services provided. The district court dismissed Bristol’s ERISA claim, as an assignee of a healthcare provider, for lack of derivative standing, or lack of authority to bring a claim under ERISA.

The panel held that, under ERISA, a non-participant health provider cannot bring claims for benefits on its own behalf, but must do so derivatively, relying on its patients’ assignments of their benefits claims. Agreeing with other circuits, the panel held that other assignees also may have derivative standing if extending standing would align with the goal of ERISA. The panel distinguished Simon v. Value Behav. Health, Inc., which denied derivative standing to a lawyer who had acquired over 600 benefit claims assigned to him by numerous mental-health facilities, which in turn had been assigned those claims by hundreds of patients, because expanding derivative standing to such a person would be tantamount to transforming health benefit claims into a freely tradable commodity. The panel concluded that * This summary constitutes no part of the opinion of the court. It has been prepared by court staff for the convenience of the reader. BRISTOL SL HOLDINGS V. CIGNA HEALTH & LIFE 3

many of the concerns about commodifying health benefit claims, prevalent throughout Simon, were absent here. In addition, refusing to allow derivative standing for Bristol would create serious perverse incentives that would undermine the goal of ERISA. The panel held that the first assignee as a successor-in-interest through bankruptcy proceedings who owns all of one healthcare provider’s health benefit claims has derivative standing under ERISA.

The panel addressed other claims in a separate memorandum disposition filed simultaneously with this opinion.

COUNSEL

Dorothy F. Easley (argued), Easley Appellate Practice PLLC, Miami, Florida; Matt Lavin and Aaron Modiano, Arnall Golden Gregory LLP, Washington, D.C.; John W. Tower, Law Office of John W. Tower, Encinitas, California; for Plaintiff-Appellant.

William P. Donovan Jr. (argued), McDermott Will & Emery LLP, Los Angeles, California, for Defendants-Appellees. 4 BRISTOL SL HOLDINGS V. CIGNA HEALTH & LIFE

OPINION

VANDYKE, Circuit Judge:

I. INTRODUCTION

At issue is a dispute between a healthcare treatment center (Sure Haven, and Bristol as its assignee) and an insurance company (Cigna) over approximately $8.6 million worth of services that Sure Haven provided to Cigna’s insureds. The crux of the disagreement is whether Sure Haven entered into an enforceable agreement with Cigna to treat patients covered by Cigna through a series of “verification” and “authorization” phone calls that Sure Haven claims it relied on in providing the medical services.

II. BACKGROUND

A. Factual Background

Sure Haven was an accredited mental-health and substance-abuse treatment center that regularly serviced patients insured by Cigna. According to Bristol, Sure Haven went out of business and was forced into bankruptcy when Cigna abruptly stopped reimbursing for services provided, ultimately refusing to pay Sure Haven for services it rendered to 106 Cigna-insured patients. Bristol became the successor-in-interest to Sure Haven through a bankruptcy proceeding.

Sure Haven was an out-of-network provider for Cigna, which meant that the two parties did not have a standing contract governing medical rates and coverage. Sure Haven would therefore regularly call Cigna to verify coverage and get approval for various services before performing treatment. This process included at least one verification call BRISTOL SL HOLDINGS V. CIGNA HEALTH & LIFE 5

and authorization call per covered patient. The verification call served to ensure at the outset that the patient’s insurance was active and included out-of-network services. Once verified, Sure Haven would make authorization calls before providing specific services to the patients to ensure that Cigna would approve the service. During the period at issue here, Sure Haven made 106 verification calls (one for each patient) and 706 authorization calls to Cigna.

The parties heavily dispute what these calls included and established. According to Bristol, Sure Haven’s verification calls with Cigna included establishing a percentage reimbursement of the “usual, customary, and reasonable rate” (UCR), which means the percentage of costs that Cigna would cover for a given patient’s services. Cigna would give varying percentages of UCR for each of the 106 patients. After the UCR percentage was established, Sure Haven would make follow-up authorization calls to Cigna for pre- approval of specific services. When Cigna permitted a service, it would give a “unique ‘authorization number’” to confirm prior approval when Sure Haven billed for that provided service. The parties continued this practice for almost a year, with Sure Haven providing reimbursable services worth over $8.6 million to Cigna insured patients, which Cigna stopped reimbursing. Bristol alleges that Cigna continued authorizing treatment during this time despite deciding internally not to pay these claims.

Cigna tells a different story. According to Cigna, the verification calls established only that the insured had out- of-network benefits and other related information (e.g., deductibles, out-of-pocket maximums, etc.). For out-of- network providers, payment could not be determined until after the claim was received, reviewed, and justified. And contrary to Bristol’s claims, nowhere in this process were 6 BRISTOL SL HOLDINGS V. CIGNA HEALTH & LIFE

UCRs discussed, nor did any Cigna representative promise to pay a percentage of the UCR. Moreover, Cigna claims that nearly all the verification and authorization calls were automatically routed to hear certain disclaimers before any subsequent conversation. For the authorization calls, Cigna insists the following would play:

Please be aware, pre-approval is not a guarantee of coverage. Coverage and covered services are contingent upon the patient’s eligibility on the date(s) services are rendered and the patient’s covered services plans and policies. Coverage and covered services also may be dependent on your CIGNA HealthCare network participation. If you are not a participating provider in the plan’s network, out-of-network covered services may apply.

A similar warning that the information given in a verification call “does not guarantee coverage or payment” also played automatically.

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22 F.4th 1086, Counsel Stack Legal Research, https://law.counselstack.com/opinion/bristol-sl-holdings-inc-v-cigna-health-life-insurance-ca9-2022.