Bratton v. Sisters of Charity

2020 MT 86, 461 P.3d 127, 399 Mont. 490
CourtMontana Supreme Court
DecidedApril 14, 2020
DocketDA 19-0357
StatusPublished
Cited by2 cases

This text of 2020 MT 86 (Bratton v. Sisters of Charity) is published on Counsel Stack Legal Research, covering Montana Supreme Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Bratton v. Sisters of Charity, 2020 MT 86, 461 P.3d 127, 399 Mont. 490 (Mo. 2020).

Opinion

04/14/2020

DA 19-0357 Case Number: DA 19-0357

IN THE SUPREME COURT OF THE STATE OF MONTANA 2020 MT 86

CHERYL BRATTON, individually and on behalf of a class of similarly situated Montanans,

Appellants,

v.

SISTERS OF CHARITY OF LEAVENWORTH HEALTH SYSTEM, INC. d/b/a SCL HEALTH,

Appellee.

APPEAL FROM: District Court of the Thirteenth Judicial District, In and For the County of Yellowstone, Cause No. DV 18-1609 Honorable Gregory R. Todd, Presiding Judge

COUNSEL OF RECORD:

For Appellants:

John Heenan, Joe Cook, Heenan & Cook, PLLC, Billings, Montana

Michael P. Manning, Ritchie Manning Kautz PLLP, Billings, Montana

For Appellee:

Robert C. Lukes, Garlington, Lohn & Robinson, PLLP, Missoula, Montana

Kathryn A. Reilly, Jessica G. Scott, Wheeler Trigg O’Donnell LLP, Denver, Colorado

For Amici Curiae Montana Legal Services, National Consumer Law Center, and National Association of Consumer Advocates:

David K. W. Wilson, Jr., Morrison, Sherwood, Wilson & Deola, PLLP, Helena, Montana

Mark Elliott Budnitz, Bobby Lee Cook, Georgia State University College of Law, Atlanta, Georgia For Amici Montana Bankers Association, American Bankers Association, and Consumer Bankers Association

Kenneth K. Lay, Crowley Fleck, PLLP, Helena, Montana

Submitted on Briefs: February 19, 2020

Decided: April 14, 2020

Filed:

__________________________________________ Clerk

2 Justice Jim Rice delivered the Opinion of the Court.

¶1 Cheryl Bratton (Bratton) appeals an order granting summary judgment in favor of

Defendant Sisters of Charity of Leavenworth Health System, Inc. (SCL Health or SCL) on

her claims, entered by the Thirteenth Judicial District Court, Yellowstone County. We

affirm, and restate the issues as follows:

1. Did the District Court err by granting SCL Health’s motion for summary judgment on Bratton’s request for declaratory judgment that SCL violated § 28-1-1002, MCA?

2. Did the District Court err by granting SCL Health’s motion for summary judgment on Bratton’s request for a constructive trust based on unjust enrichment?

3. Did the District Court err by granting SCL Health’s motion for summary judgment on Bratton’s Montana Consumer Protection Act claim?

4. Did the District Court err by granting SCL Health’s motion for summary judgment on Bratton’s “money had and received” claim?

FACTUAL AND PROCEDURAL BACKGROUND

¶2 In January of 2015, SCL Health began issuing refunds to its patients, for such

reasons as overpayment on an account, in the form of prepaid MasterCard debit cards

issued through Bank of America (the Patient Refund Card Program or Program). Prior to

initiation of the Program, SCL had effectuated patient refunds via bank drafts or checks

issued through its internal billing department. This internal process cost SCL

approximately $5.00 per check, and involved delay in the issuance of refund checks to

patients. SCL implemented the Program to reduce costs, as the cost of issuing prepaid

debit cards was approximately $3.50 each, and to provide patients with more timely access

to their refunds.

3 ¶3 Bratton received services at a SCL Health facility in 2018, and after Bratton’s

primary health insurer provided payment for those services, SCL billed Bratton for the

remaining cost, which Bratton paid. Subsequently, Bratton’s secondary insurer also paid

the remaining cost. Thus, SCL Health had been overpaid, and owed Bratton a refund in

the amount of $12.75, for which it initiated issuance to Bratton of a Patient Refund Card

from Bank of America in that amount, in June of 2018. In December of 2018, under similar

circumstances, SCL Health had a second Patient Refund Card issued to Bratton, in the

amount of $15, bringing the total amount refunded to Bratton through the Program to

$27.75.

¶4 Under the Patient Refund Card Program, when a patient is owed a refund, SCL

Health transmits the amount, name, and contact information of the patient to Bank of

America. Bank of America removes the amount due to the patient from SCL Health’s

depository account, creates and loads a prepaid debit card, and sends the card to the patient.

For fourteen days after the money has been debited from SCL’s account, SCL may request

that the money be returned to its account and the card unloaded. After fourteen days have

passed, SCL can no longer reverse the card transaction.

¶5 Along with the card, Bank of America also sends a short letter, or card carrier,

bearing SCL Health’s logo to the patient.1 The letter explains that, upon activating the

card, the patient may access her funds in a number of ways without incurring any fee: the

1 It appears from the record that there was an approximately six-month period in which SCL’s patients did not receive a letter with the refund cards, but Bratton received letters with her refund cards.

4 patient may use the card as payment at any vendor who accepts MasterCard; may take the

card to any bank that accepts MasterCard and ask for the card to be exchanged for cash;

or, may withdraw the money on the card at any Allpoint ATM, including 94 locations in

Montana. To activate the card, the patient need only call the Bank of America number

provided in the letter and enter the last four digits of their phone number. Although, by

activating the card, the patient agrees to Bank of America’s terms of service for the card,

the patient is not required to open an account with Bank of America.

¶6 The letter provides customer service telephone numbers for both SCL Health and

Bank of America. At any time a balance remains on the card, if the patient wishes to

receive a check instead of using the card, she may request a check. Although checks may

be issued even after the card is activated, a patient does not need to activate the card to

request a check. In Montana, as of February 6, 2019, 194 checks were requested via this

method and sent to patients for SCL Health refunds. The checks are issued without charge.

¶7 Neither SCL nor Bank of America retain unused funds associated with the Program.

The Patient Refund Cards have a three-year expiration date and, after the card expires, the

Patient’s money remains in the account until the balance becomes eligible for escheatment

to the State of Montana after five years, in accordance with Montana’s unclaimed property

statute. See § 70-9-803, MCA.

¶8 Bratton did not incur any fees associated with either of the refund cards she was

issued. Bratton’s husband activated the first refund card, but the card was not used. Bratton

did not activate the second card, request issuance of checks for the cards, use the cards to

5 pay for goods, withdraw the money from the cards at an ATM, or exchange the cards for

cash at a bank.

¶9 In October of 2018, Bratton brought this suit against SCL Health, alleging

constructive trust, conversion, unjust enrichment, violation of the Montana Consumer

Protection Act (MCPA), money had and received, and declaratory judgment and injunctive

relief.2 During her deposition in this case, Bratton made her first request to SCL that the

cards be cancelled, and that checks be issued for her refunds. Pursuant to this request, SCL

asked Bank of America to issue checks to Bratton for her total refunds, which Bank of

America did.

¶10 The parties filed cross motions for summary judgment, and after hearing, the

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Cite This Page — Counsel Stack

Bluebook (online)
2020 MT 86, 461 P.3d 127, 399 Mont. 490, Counsel Stack Legal Research, https://law.counselstack.com/opinion/bratton-v-sisters-of-charity-mont-2020.