Brass Reminders Co., Inc. v. RT Engineering Corp.

Court of Appeals for the Sixth Circuit·Decided February 4, 2021·No. 20-5671·Unpublished

Opinion

NOT RECOMMENDED FOR PUBLICATION File Name: 21a0073n.06

Case No. 20-5671

UNITED STATES COURT OF APPEALS FOR THE SIXTH CIRCUIT

FILED

Feb 04, 2021

BRASS REMINDERS CO., INC., ) DEBORAH S. HUNT, Clerk )

Plaintiff-Appellant, )

) ON APPEAL FROM THE UNITED v.

) STATES DISTRICT COURT FOR ) THE EASTERN DISTRICT OF RT ENGINEERING CORP., ) KENTUCKY

Defendant-Appellee. )

)

BEFORE: BOGGS, SUTTON, and NALBANDIAN, Circuit Judges.

BOGGS, Circuit Judge. This case concerns man and machine, miscommunication, and the doctrine of incorporation by reference. But above all, it concerns one man’s failure to read the terms and conditions of his contract. Those terms required him to correctly specify variations on manufacturing materials, and he failed to do so. There is no genuine dispute that this failure was the ongoing and ultimate source of this contractual breach. Thus, the district court did not err in granting summary judgment against the suit by Brass Reminders, and we affirm.

I. FACTS AND PROCEDURE

A. Facts

Brent Durham, the president and co-owner of Brass Reminders, a Kentucky company, founded the company twenty-nine years ago. Named for its original mission to make engraved brass products, Durham shifted the company’s focus to make—now almost exclusively—small

car decals sold in retail stores such as tourist shops and college bookstores. Until 2016, Brass Reminders had packaged its decals by hand. When done by humans, this is a simple task: Putting the decal in front of a cardboard “chipboard” (a piece of cardstock that provides rigidity to the package) to protect it from creasing, placing the decal into a small plastic bag, and stapling the package with a cardboard header card that also hangs the package on retail hooks.

In April 2016, Durham asked RT Engineering, a Massachusetts corporation, if it would build a custom machine to package his decals at five hundred units an hour. In May, RT sent Brass Reminders a price quote detailing the project and costs. The quote contains multiple pages along with a table of contents that lists many items, including “Item I,” which is entitled “Customer Responsibility,”1 and “Item P,” which references RT’s “Terms & Conditions.” But instead of including the full text of the terms and conditions, Item P refers the reader to RT’s website (“See our website for 2016 Terms & Conditions”) and provides a hyperlink. The terms and conditions require the customer to provide the dimensional tolerances of the product that will be fed through RT’s custom machines:

Customer will be responsible for providing engineering drawings and sample parts during the design, debug, and testing phases of the project. Sample parts and documentation furnished will need to be a true and complete representation of the product to be processed with the Seller’s equipment. Typical parts and tolerances or variations of the parts need to be identified. This will ensure that the Product is designed to accommodate the variances from part to part and to include the control features . . . . Specifically, dimensional tolerances of each product shall be provided

1 The term “Customer Responsibility” is set out directly, not merely incorporated by reference:

The customer is responsible for supplying all listed materials (if applicable) to RT prior to the due date. This date will be developed by the Project Manager and communicated to the customer far in advance of the on-site requirement. Failure to supply the services or materials listed may change the delivery date of your machine.

• Decal samples representing all sizes to be processed • Chip board samples representing all sizes to be processed • Header samples representing all product sizes

along with all process specifications which will in any manner effect [sic] the performance of the Seller’s equipment . . . . Failure on the part of the Customer to meet any of its responsibilities may lead to delays in RT Engineering’s performance or Seller’s inability to perform, for which RT Engineering will not be responsible.

On May 20, RT forwarded an invoice for $108,426 to Brass Reminders (approximately forty percent of the $279,083 quoted total price). Within days, Brass Reminders made the initial payment in a purchase order referencing the quote. The district court found that the contract was formed at the time Brass Reminders made the initial payment.

The remaining relevant facts span several years. In the main: The conflict involves Brass Reminders’s and RT’s miscommunication about the dimensional variations and consistency of the materials (decal, chipboard, plastic bag, and header card) that the machine was purposed to package. The sample materials that Brass Reminders supplied to RT during the initial design phase did not have significant variations, likely because they were of limited quantity and cut from the same batch of cardstock. RT believed this is why the early samples did not have significant variances. It was not until RT had nearly finished the machine and needed to test it on a large bulk of materials that it learned that the general run of materials had significant, and fatal, variations. These variations came from two primary sources: Brass Reminders’s decision to save costs by shear-cutting its materials, as opposed to using the more precise die-cutting method, and its decision to store its materials in a non-climate-controlled warehouse. Throughout the machine project, different components presented different problems. While some problems were resolved, others remained a continued source of concern.

In June 2016, less than a month after contract formation, RT and Brass Reminders held an “on boarding” meeting. Before the meeting, RT sent Durham relevant documents. One of the documents, discussing the Factory Acceptance Test (the final live demonstration where the customer approves and accepts the product), stated: “Please supply the exact materials/product

that you will be running in the machine for [Factory Acceptance Test] . . . . Machine performance with material other than specified for it, that results in a failed acceptance test will be the customers [sic] responsibility.”

After the on-boarding meeting, Durham signed a copy of RT’s Customer Introduction Agenda. The signature page signed by Durham contains an acknowledgement that his signature represents “acceptance and approval of the process and delivery,” as well as a specified acknowledgment of RT’s terms and conditions. The terms and conditions were identified in bold immediately above (not below) the signature line.

Near the end of June, an RT engineer asked Durham to forward information needed to write the Functional Specification Document (FSD). The next day, Durham emailed RT the dimension specifications of the decal, chipboard and header-cards including the principal lengths and widths of “mini,” “small,” and “standard” size decals, as well as the various chipboard and header cards that Brass Reminders used. But the specifications only listed the principal sizes of each packaging piece used, not any tolerances or dimensional variances of those principal sizes. For example, Durham wrote that the “standard” decal size had a maximum of 36 square inches overall, with a length of 7.75” maximum and 1.5” minimum and a height of 5.75” maximum and 0.75” minimum. Durham then wrote below, “Decals will always be square or rectangular but can be ANY dimension subject to the above minimums and maximums.” RT wrote the FSD based on the dimension specifications Durham provided, and Durham signed the FSD in July, which authorized RT to continue to develop the machine.

According to lead RT engineer Darren LaBonne, RT understood the dimension specifications to abide by the American Society of Mechanical Engineers (ASME) industry standard for how to write tolerances, and so it designed the machine accordingly. According to

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Brass Reminders Co., Inc. v. RT Engineering Corp., (6th Cir. 2021).

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