Boyd v. SFS Communications, LLC

CourtDistrict Court, D. Maryland
DecidedApril 15, 2021
Docket8:15-cv-03068
StatusUnknown

This text of Boyd v. SFS Communications, LLC (Boyd v. SFS Communications, LLC) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Boyd v. SFS Communications, LLC, (D. Md. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND

JAMES BOYD JR. et al., * * Plaintiffs, * * v. * Civil No. 15-3068 PJM * SFS COMMUNICATIONS, LLC et al., * * Defendants. *

MEMORANDUM OPINION Plaintiffs in this class action are cable television, internet, and telephone technicians who have sued their employer, Defendant SFS Communications, LLC (“SFS”), a subcontractor to Defendants CU Employment, Inc. and Communications Unlimited Contracting Services, Inc. (collectively “CUI”), as well as individual Defendant Ferdous Sharif, who owns and operates SFS.1 Plaintiffs allege that, among other violations, Defendants failed to pay them overtime compensation, in violation of the Fair Labor Standards Act (“FLSA”), 29 U.S.C. §§ 201 et seq., the Maryland Wage and Hour Law (“MWHL”), Md. Code Ann., Lab. & Empl. §§ 3-413 and 3- 415, and the Maryland Wage Payment and Collection Law (“MWPCL”), id. §§ 3-502, 3-503, 3- 505, and 3-507.2. The Court entered default judgment against SFS and Sharif (collectively “SFS defendants”) on December 13, 2018. Plaintiffs and CUI have since filed cross-motions for summary judgment and have stipulated, based on those motions, that the Court should make a final decision on the merits of the case. Following oral argument on the principal motions and

1 Four additional original Defendants (Communications Unlimited, Inc; Communications Unlimited Marketing Services, Inc.; Martin Rocha, president of Communications Unlimited; and Jack Spears, regional manager of Communications Unlimited) were voluntarily dismissed from the case on October 29, 2018. Stipulation of Partial Dismissal, ECF No. 109. subsequent supplemental briefs, the Court now makes its decision on several merits issues, subject to supplemental briefing on the issue of damages, as hereinafter directed. I. Factual Background Plaintiffs, as indicated, are installation and service technicians who serviced the private homes of Comcast customers while employed by SFS, a subcontractor to CUI, which has a contract

with Comcast. Mem. in Supp. of Pls.’ Mot. for Partial Summ. J. (“Pls.’ MSJ”) at 3, ECF No. 123- 1. In addition to subcontracting with SFS for technicians, CUI employed its own technicians. Id. Plaintiffs aver that both CUI and SFS technicians were managed by CUI supervisors, were assigned jobs the same way, communicated with the same CUI dispatchers, worked out of the same warehouses, attended the same CUI-led meetings, and performed the same installation and repair work. Id. at 4. While CUI technicians recorded their work hours in CUI’s electronic timekeeping system, SFS technicians did not record their work hours at all. Id. CUI technicians were paid at least minimum wages and appropriate overtime compensation, according to their recorded hours, whereas the SFS technicians received no overtime pay and state that they were

sometimes paid less than minimum wage when accounting for overtime hours and improper deductions taken from their paychecks. Id. Prior to 2012, SFS technicians were assigned jobs through paper work orders, which required them to report to a warehouse each morning to receive work orders from CUI dispatchers for that day and to return completed work orders from the previous day. Mem. in Supp. of Defs.’ Cross-Mot. for Summ. J. (“CUI’s MSJ”) at 5, ECF No. 128-1. Beginning in late 2012, work orders were assigned electronically, so that technicians were able to go directly from their homes to their first job, unless they needed to visit the warehouse, for example, to retrieve or return installation equipment. Id. at 6. During the winter of 2013, Comcast began using a digital system known as Workforce (WFX), or TechNet, to track the status of technicians in the field. Id. Technicians used this system to log status updates to indicate when they were en route to a job, had arrived at a job, were on break, or were done for the day. Id. at 6–7. Although the WFX system was able to collect some data based on the technicians’ status updates (“Comcast data” or “Comcast WFX data”), throughout both the paper work-order period and handheld-device period SFS and CUI failed to

track the hours the SFS technicians worked. See Pls.’ MSJ at 5, 9. Although the precise number of days and hours Plaintiffs worked per week is undetermined, see infra section III.D, both Plaintiffs’ deposition testimony and the Comcast data clearly establish that Plaintiffs did in fact regularly work overtime hours for which they were not paid and routinely worked more than five days per week, see Pls.’ MSJ at 6–9 (summarizing the ten testifying Plaintiffs’ depositions, estimating 22.5 to 44 overtime hours of work per week); CUI’s Damages Mem. at 21 (estimating 2.5 overtime hours per week), ECF No. 186. In addition, SFS technicians had deductions taken from their wages for phones, tools, tickets, and miscellaneous items such as missing equipment, damages to vehicles or property, and chargebacks

for jobs deemed not performed up to specification. See First Decl. of Noah Smith ¶¶ 7, 12, ECF No. 123-30. Plaintiffs claim they did not know what some or, indeed, what any of these deductions were for and submit that, in any event, they never provided SFS or CUI with written authorization to make such deductions. See Pls.’ MSJ at 16–17. II. Procedural History Plaintiffs initiated this suit on October 8, 2015, as a putative collective action under the FLSA and a putative class action under Federal Rule of Civil Procedure 23. Compl. ¶¶ 1–2, ECF No. 1. On January 27, 2017, pursuant to 29 U.S.C. § 216(b), the Court granted conditional certification of the FLSA collective defined as “all current and former technicians/installers who performed installation and repair work in Maryland, Virginia, and Washington, D.C., for [SFS] at any time from December 4, 2012, to the present.” Mem. Op. at 4, ECF No. 48. Ultimately, 57 individuals opted in to the collective action, including the named Plaintiffs. Hr’g Tr. at 3:20–4:7 (Aug. 12, 2020), ECF No. 172. On August 15, 2017, the Court referred the case to Magistrate Judge Sullivan for handling

discovery and related scheduling issues. Order of Ref., ECF No. 66. After the SFS defendants repeatedly failed to comply with discovery requests, Plaintiffs moved for default judgment on June 6, 2018. Mot. for Entry of Default J., ECF No. 95. On September 5, 2018, Magistrate Judge Sullivan issued a Report and Recommendation suggesting that the Court enter default judgment against the SFS defendants. The Court adopted the Report and Recommendation on December 13, 2018. Order, ECF No. 114 (adopting R. & R., ECF No. 101).2 On March 29, 2019, Plaintiffs moved for partial summary judgment against Defendants still in the case (i.e., collectively CUI) and to certify the class under Rule 23 with respect to the Maryland state law claims. Pls.’ MSJ at 1; Mot. for Class Certification, ECF No. 124. On May 14,

2019, CUI filed a cross-motion for summary judgment. CUI’s MSJ at 1. On December 12, 2019, the Court held oral argument on the parties’ summary judgment motions and Plaintiffs’ motion to certify. Mot. Hr’g, ECF No. 146. On December 16, 2019, the Court granted class certification pursuant to Rule 23 but deferred its decision on summary judgment pending supplemental briefing as to the effect that the default judgment against the SFS defendants might have on CUI. Order, ECF No. 147. The Maryland class, as finally certified, is defined as “all individuals who were

2 Damages and attorneys’ fees will be determined at the same time and in the same manner as against the non-defaulting defendants. R. & R. at 12.

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Boyd v. SFS Communications, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/boyd-v-sfs-communications-llc-mdd-2021.