Bolos v. Waldorf=Astoria Management LLC

CourtHawaii Supreme Court
DecidedMay 8, 2026
DocketSCCQ-25-0000822
StatusPublished

This text of Bolos v. Waldorf=Astoria Management LLC (Bolos v. Waldorf=Astoria Management LLC) is published on Counsel Stack Legal Research, covering Hawaii Supreme Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Bolos v. Waldorf=Astoria Management LLC, (haw 2026).

Opinion

*** FOR PUBLICATION IN WEST’S HAWAIʻI REPORTS AND PACIFIC REPORTER ***

Electronically Filed Supreme Court SCCQ-XX-XXXXXXX 08-MAY-2026 08:08 AM Dkt. 161 OP

IN THE SUPREME COURT OF THE STATE OF HAWAIʻI

---o0o---

LAURIE BOLOS, et al., on behalf of herself and all others similarly situated, Plaintiffs-Appellants,

vs.

WALDORF=ASTORIA MANAGEMENT LLC operating as Grand Wailea, a Waldorf Astoria Resort, et al., Defendants-Appellees.

SCCQ-XX-XXXXXXX

CERTIFIED QUESTION FROM THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF HAWAIʻI (CASE NO. 1:23-cv-00104-JMS-KJM)

MAY 8, 2026

DEVENS, C.J., McKENNA, EDDINS, AND GINOZA, JJ., AND CIRCUIT JUDGE NAKAMOTO, ASSIGNED BY REASON OF VACANCY

OPINION OF THE COURT BY EDDINS, J.

I.

The United States District Court for the District of Hawaiʻi

asks us to answer a certified question. What unit of measure

applies when assessing minimum wage compliance and damages under *** FOR PUBLICATION IN WEST’S HAWAIʻI REPORTS AND PACIFIC REPORTER ***

Hawaiʻi Revised Statutes (HRS) §§ 387-2 and 387-12? Is it the

per-workweek unit used under the federal Fair Labor Standards

Act (FLSA)? Or is it the per-hour unit?

Our answer: the per-hour unit applies.

HRS § 387-2 (2002) requires employers to pay employees

wages “at the rate of not less than” the applicable minimum wage

“per hour.” The word “per” means “for each.”

HRS § 387-12 (2015 & Supp. 2022) enforces that requirement.

The remedy follows the rule – per hour, for “each” violation.

The statutes mean what they say and say what they mean.

Employers must pay their employees at least the minimum wage for

each hour of work. Nothing in HRS §§ 387-2 or 387-12 allows

employers to average compensation across a workweek to satisfy

minimum wage obligations.

Workweek averaging allows employers to pay workers nothing

for some hours, so long as earnings from other hours make up the

difference. The Legislature did not authorize that result. It

directed employers to pay their employees a minimum wage “per

hour.” That means for each hour. Not on average. Not after

the fact. For each hour worked.

II.

Plaintiffs are massage therapists, estheticians, nail

technicians, fitness instructors, and hair stylists who worked

at Defendants’ Grand Wailea hotel spa in South Maui.

2 *** FOR PUBLICATION IN WEST’S HAWAIʻI REPORTS AND PACIFIC REPORTER ***

The hotel required them to work a minimum number of hours

and shifts each week. But it did not pay by the hour. Rather,

the hotel compensated its spa workers only through commissions,

a percentage of the price charged for a spa service.

Commissions were only generated when a client purchased a

service. No commission meant no compensation.

But no commission did not mean they did no work.

When commission-generating work dried up, Plaintiffs still

had to remain on-site. They waited for clients and performed

other work for the hotel. This labor included cleaning and

preparing treatment rooms, laundering hotel towels and linens,

sweeping floors, taking inventory, and ordering supplies. The

hotel also assigned Plaintiffs to work shifts in the retail

store adjacent to the spa.

Plaintiffs allege that this unpaid work “often comprised

the majority or the entirety of their scheduled shifts.” They

worked. They were not paid for that time.

Plaintiffs sued in federal court. They alleged, among

other things, that Defendants failed to pay minimum wage under

HRS §§ 387-2 and 387-12.

The U.S. District Court certified a question to this court.

We welcome the opportunity. Federalism works best when

state and federal courts collaborate on unsettled questions of

state law. See McGuire v. County of Hawaiʻi, 155 Hawaiʻi 475,

3 *** FOR PUBLICATION IN WEST’S HAWAIʻI REPORTS AND PACIFIC REPORTER ***

477, 567 P.3d 180, 182 (2025) (“we appreciate the federal

courts’ respect for the sovereignty of Hawaiʻi by inviting our

court to first answer an unsettled area of state law”).

We accepted the court’s question. See Hawaiʻi Rules of

Appellate Procedure Rule 13.

Then we ordered briefing, which concluded March 16, 2026.

We held oral argument on April 28, 2026. We answer the

certified question.

The choice between these two units of measure is not

academic. It carries real-life consequences for Hawaiʻi’s

workforce.

Consider an example. Hawaiʻi’s current minimum wage is $16

per hour. HRS § 387-2(a)(10). A massage therapist works 30

hours in a week. She spends 10 hours giving massages and 20

hours cleaning, doing laundry, and staffing the retail store for

the hotel. She earns $500 in massage commissions for the week.

Nothing more.

Under the per-hour unit, the therapist is entitled to at

least $16 for each hour of work. No exceptions. If the hotel

pays her nothing for the 20 hours she spends cleaning, doing

laundry, and staffing the store, it violates the minimum wage

law. The massage therapist is owed $320 for those 20

uncompensated hours.

4 *** FOR PUBLICATION IN WEST’S HAWAIʻI REPORTS AND PACIFIC REPORTER ***

The per-workweek unit gives the hotel an out. It can avoid

paying the massage therapist $16 for each hour she works, as

long as her average hourly rate that workweek is at least the

statutory minimum. The therapist’s total compensation ($500)

divided by her total hours worked (30) yields an average hourly

rate of $16.67. That clears the minimum. Under weekly

averaging, the hotel satisfied the statute, even though it paid

the therapist nothing for two-thirds of her working hours.

The per-workweek unit cuts deeper during a slow commission

week. What if the therapist earned only $400 in commissions for

8 hours of massages? She still worked 22 additional hours that

week. Across 30 hours, her average hourly pay dips to $13.33.

Below the statutory minimum.

Both units find a violation. But the remedies diverge.

Under the per-hour unit, she is owed $352 - $16 for each of the

22 uncompensated hours. Under the per-workweek unit, what is

she owed? The shortfall in the average gives no answer. Per-

hour or per-workweek? Calculated how? At what rate? Workweek

averaging asks the question. The per-unit answers it.

Hawaiʻi’s working families feel the difference.

III.

We hold that Hawaiʻi’s minimum wage law requires the per-

hour unit of measure. The text compels this result.

Legislative intent confirms it.

5 *** FOR PUBLICATION IN WEST’S HAWAIʻI REPORTS AND PACIFIC REPORTER ***

A. Text

“Statutory interpretation starts with the statute’s words.”

Alpha, Inc. v. Bd. of Water Supply, 154 Hawaiʻi 486, 490, 555

P.3d 173, 177 (2024). Unless the statute itself compels a

different reading, we take words at face value. Saranillio v.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Saranillio v. Silva
889 P.2d 685 (Hawaii Supreme Court, 1995)
Armenta v. Osmose, Inc.
37 Cal. Rptr. 3d 460 (California Court of Appeal, 2005)
State v. Kalama
8 P.3d 1224 (Hawaii Supreme Court, 2000)
State v. DeMello.
361 P.3d 420 (Hawaii Supreme Court, 2015)
Kristy Douglas v. Xerox Business Services
875 F.3d 884 (Ninth Circuit, 2017)
Retrone v. Werner Enterprises, Inc.
121 F. Supp. 3d 860 (D. Nebraska, 2015)
Norceide v. Cambridge Health Alliance
814 F. Supp. 2d 17 (D. Massachusetts, 2011)
Balasanyan v. Nordstrom, Inc.
913 F. Supp. 2d 1001 (S.D. California, 2012)
Rosehill v. State of Hawai'i.
556 P.3d 387 (Hawaii Supreme Court, 2024)

Cite This Page — Counsel Stack

Bluebook (online)
Bolos v. Waldorf=Astoria Management LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/bolos-v-waldorfastoria-management-llc-haw-2026.