BOGGS v. BLUE CROSS BLUE SHIELD OF NORTH CAROLINA

CourtDistrict Court, M.D. North Carolina
DecidedAugust 19, 2024
Docket1:22-cv-00084
StatusUnknown

This text of BOGGS v. BLUE CROSS BLUE SHIELD OF NORTH CAROLINA (BOGGS v. BLUE CROSS BLUE SHIELD OF NORTH CAROLINA) is published on Counsel Stack Legal Research, covering District Court, M.D. North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
BOGGS v. BLUE CROSS BLUE SHIELD OF NORTH CAROLINA, (M.D.N.C. 2024).

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF NORTH CAROLINA

CARL A. B., et al., ) Plaintiffs, v. Case No. 1:22CV84 BLUE CROSS BLUE SHIELD OF NORTH CAROLINA, et al., ) Defendants. )

MEMORANDUM OPINION AND RECOMMENDATION OF UNITED STATES MAGISTRATE JUDGE This matter is before the Court on cross-Motions for Summary Judgment filed by Plaintiffs [Doc. #96] and Defendants [Doc. #102]. In this action, Plaintiffs seek payment of claims for L.B.’s treatment at Open Sky Wilderness (“Open Sky”), a residential treatment facility in Durango, Colorado from July 14 through September 27, 2017, pursuant to the Employee Retitement Income Security Act of 1974 (hereinafter “ERISA”), 29 U.S.C. §§ 1001- 1461. For the reasons set out below, the Court recommends that Plaintiffs’ Motion for Summary Judgment be denied, Defendants’ Motion for Summary Judgment be granted, and this matter be dismissed with prejudice. I. ALLEGATIONS IN COMPLAINT AND PROCEDURAL HISTORY The following facts are taken from Plaintiffs’ Second Amended Complaint (“Complaint” or “Compl”) [Doc. #52], the operative Complaint. Plaintiffs allege that

Plaintiff Carl A. B. (“Carl”), is covered by the Blue Cross Blue Shield of North Carolina (hereinafter “Blue Cross NC”) Blue Options PPO (hereinafter “the Plan’) provided through his employer, that Carl’s daughter L.B. is a beneficiary of his health insurance plan, and that the Plan is an employee benefit plan governed by ERISA. (Compl. {ff 1-4.) Plaintiffs seek payment of claims for L.B.’s treatment at Open Sky. As background, Plaintiffs allege that beginning in ninth grade, L.B. developed a purging habit and eating disorder, began experimenting with substances, including alcohol and marijuana, and drank heavily. (Compl. 8.) Plaintiffs allege that L.B. was enrolled and admitted to Timberline Knolls Residential Treatment Center for approximately one month and was subsequently enrolled in an outpatient facility, and that she had discontinued binging and purging, but resumed at some point during outpatient treatment, and her alcohol use increased again. (Compl. J 9.) Plaintiffs allege that L.B. had several physical altercations with het mother and her sister throughout her sophomore year of high school, her alcohol use continued to increase, she was diagnosed with ADHD, and she began taking ADHD medications. (Compl. J] 10-11.) Plaintiffs allege that between 2015 and 2017, L.B. became intoxicated to the point where she had to be hospitalized on multiple occasions. (Compl. { 12.) Plaintiffs allege that L.B. threatened suicide multiple times and was hospitalized for threatening suicide and for excessive intoxication. (Compl. ff] 12-13.) Plaintiffs allege that in May 2017, L.B. became extremely intoxicated and began damaging their home, that Carl attempted to restrain her to prevent further damage and ultimately decided she was too out of control and called the police, and that while a Sheriffs Deputy was attempting to talk to L.B., she “stormed up the stairs and threw a vase down the staits, shattering it,” resulting in a shard

from the vase injuring the Sheriffs Deputy. L.B. was immediately arrested for felony assault

on a law enforcement officer and placed in jail. (Compl. § 16.) Plaintiffs allege that Carl “realized [L.B.] was at a critical, emergent stage and needed help,” and he bailed her out of jail, and contacted a consultant to assist in finding a treatment program. (Compl. § 17.) Plaintiffs allege that L.B. was enrolled in Open Sky Wilderness Therapy two months later, in July 2017, and attended the program for two months until September 2017, and then continued outpatient therapy at Hopeway Center. (Compl. 18.) With respect to the pre-litigation appeal process, Plaintiffs allege that the family submitted claims to BlueCross for L.B.’s residential treatment at Open Sky, and received notice of denied coverage of her treatment through a series of Explanations of Benefits dated July 3, 2018, July 4, 2018, and August 14, 2018, stating that the claims were denied because the service

was “provided without authorization.” (Compl. ff 21-22.) Plaintiffs allege that Carl submitted

a level-one member appeal to the Plan on December 13, 2018, arguing that the Plan offered retrospective reviews in cases of emergency, requesting a tetrospective review of L.B.’s treatment, and arguing that Open Sky was a covered service under the Plan because the Exclusions section of the Summary Plan Description contained no information that would lead Carl to believe that Open Sky was an excluded service and because Open Sky met the Plan’s definition of a provider. (Compl. {| 23-24.) Plaintiffs allege that on December 20, 2018, the Plan sent Carl a letter stating that the request should be handled by Magellan Healthcare and forwarded the request for review to Magellan Healthcare, and Plaintiffs allege that Magellan Healthcare did not respond to the first appeal until March 5, 2019, more than 30 days after the appeal was filed. (Compl. {[f] 26-27.) Plaintiffs allege that on March 26, 2019,

Carl wrote a complaint to the North Carolina Department of Insurance due to the Plan’s delayed response to the level one-member appeal, and on April 10, 2019, the Plan wrote a letter to the North Carolina Department of Insurance stating that Magellan Healthcare’s records indicate that a decision was made on January 14, 2019, but Magellan Healthcare was unable to produce a copy of the letter, and the Plan attached a duplicate copy which was generated on March 5, 2019, which Plaintiffs allege was the first response that they had teceived from Magellan Healthcare. (Compl. {J 35-36.) Plaintiffs allege that Magellan Healthcare upheld the denial based on the 2019 Magellan Cate Guidelines for Residential Behavioral Health Level of Care, claiming that L.B.’s “symptoms do not appear to require a []twenty-four (24) hour per day, seven (7) day per week treatment facility to help you learn how to take cate of your daily living needs for one ot more of the following reasons: You are reported to be able to cate for your physical needs. You are not reported to be at risk [flor being dangerous to yourself or others. Where you live does provide the help you need to get better. Your current symptoms would be safely treated at a less restrictive level of care.” (Compl. §{] 27-28.) Plaintiffs allege that Carl submitted a second-level member appeal on August 22, 2019, and argued that L.B.’s treatment at Open Sky met the Plan’s definition of medically necessary. (Compl. 37-39.) Plaintiffs originally filed this action in the District of Utah, and the case was subsequently transferred to this Court. Plaintiffs were given leave to amend the Complaint, and ultimately filed the Second Amended Complaint, now the operative Complaint in this matter, taising a single cause of action for recovery of benefits under the terms of the Plan pursuant to 29 U.S.C. § 1132(a)(1)(B).

Defendants moved for dismissal [Doc. #53], which was denied [Doc. #77, #87]. The Parties then filed cross-Motions for Summary Judgment [Doc. #96, #102]. The Parties have filed the Administrative Record in this case [Doc. #94-1, #94-2] and the matter is ripe for the Court’s consideration. IL. STANDARD OF REVIEW A. Motion for Summary Judgment Summaty judgement is appropriate when no genuine dispute of material fact exists and the moving patty is entitled to judgment as a matter of law. Fed. R. Cty. P. 56(c). A genuine issue of material fact exists if the evidence presented could lead a reasonable fact-finder to return a verdict in favor of the non-moving party. Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 255 (1986).

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BOGGS v. BLUE CROSS BLUE SHIELD OF NORTH CAROLINA, Counsel Stack Legal Research, https://law.counselstack.com/opinion/boggs-v-blue-cross-blue-shield-of-north-carolina-ncmd-2024.