Bigelow v. Am. Fam. Ins.

2014 Ohio 2945
Ohio Court of Appeals·Decided June 30, 2014·No. 2013CA0024·Published·Cited by 1 cases

Opinion

COURT OF APPEALS

COSHOCTON COUNTY, OHIO

FIFTH APPELLATE DISTRICT

JUDGES:

DEBORAH BIGELOW : Hon. William B. Hoffman, P.J.

: Hon. W. Scott Gwin, J.

Plaintiff-Appellee : Hon. Craig R. Baldwin, J.

:

-vs- :

: Case No. 2013CA0024 AMERICAN FAMILY INSURANCE :

:

Defendant-Appellant : OPINION

CHARACTER OF PROCEEDING: Civil appeal from the Coshocton County Municipal Court, Case No. CVE 1200287

JUDGMENT: Affirmed in part; reversed in part

DATE OF JUDGMENT ENTRY: June 30, 2014

APPEARANCES: For Plaintiff-Appellee For Defendant-Appellant

JAMES SKELTON MARK MADDOX 309 Main Street 987 South High Street Coshocton, OH 43812 Columbus, OH 43206-2527

Gwin, P.J.

{¶1} Appellant appeals the following judgment entries of the Coshocton Municipal Court: the November 19, 2012 judgment entry granting appellee’s partial motion for summary judgment, the January 29, 2013 judgment entry awarding appellee damages including treble damages and attorney fees; and the February 20, 2013 awarding appellee additional damages for attorney fees and expert witness fees.

Facts & Procedural History

{¶2} In May of 2012, appellee Deborah Bigelow was in an auto accident in her 2007 Chevrolet Malibu. At the time of the accident, appellee was covered by an insurance policy of appellant American Family Insurance. Appellee contacted Coshocton Collision Center to repair the damage and requested the use of only original equipment manufacturer (“OEM”) parts to repair the vehicle. Appellant subsequently paid a portion of the repair bill to Coshocton Collision, but a balance of $161.19 remains for the difference between the price of used or recycled parts authorized by appellant and OEM parts actually utilized in the repair.

{¶3} Gary Board (“Board”) was the field physical damage inspector and adjuster assigned to appellee’s case. Board evaluates damages, writes estimates, and issue payments for appellant. After Board inspected appellee’s 2007 Chevrolet Malibu, he created a repair estimate for the vehicle which included OEM and non-OEM parts. The repair estimate included a paragraph regarding aftermarket parts and provides as follows:

This estimate has been prepared based on the use of one or more aftermarket crash parts supplied by a source other

than the manufacturer of your motor vehicle. Warranties applicable to these aftermarket crash parts are provided by the parts manufacturer or distributor rather than by your own motor vehicle manufacturer.

{¶4} Board did not obtain appellee’s signature on the repair estimate acknowledging receipt of the estimate or approving the estimate as the line entitled “Signature” is blank. Board stated when he issued the repair estimate, he knew it called for the use of aftermarket or non-OEM parts and he knew he did not have appellee’s signature on the estimate. Board attempted to contact appellee to discuss the use of the aftermarket parts, used parts, and OEM parts, but she did not return his call.

{¶5} The insurance policy appellee had with appellant provides as follows:

The amount necessary to repair or replace the property is determined by one of the following: * * * c. an estimate based upon prevailing prices and the prices charged by a statistically significant number of repair facilities in the area where your insured car it to be repaired, as determined by us. Upon your request, we will identify facilities that will perform the repairs for the prevailing competitive price.

{¶6} The policy further states that “if a repair or replacement results in a betterment of the part, we will not pay for the amount of the betterment.”

{¶7} Appellee filed a complaint on June 11, 2012 against appellant alleging common law causes of action and alleging violations of the Ohio Consumer Sales

Coshocton County, Case No. 2013CA0024 4

Practice Act. Appellee filed a partial motion for summary judgment on October 1, 2012, seeking summary judgment on Count IV, violation of R.C. 1345.81 of the Ohio Consumers Sales Practices Act (“CSPA”) for failure to obtain appellee’s signature on the bottom of its estimate approving the use of non-OEM parts. Attached to appellee’s motion for summary judgment was an affidavit of appellee, stating that after she contacted appellant to repair her vehicle, appellant’s adjuster issued a written repair estimate requiring the use of non-OEM parts and that the adjuster issued her the written estimate without giving her the opportunity or choice to receive a written estimate, verbal estimate, or no estimate at all. Appellee stated appellant did not obtain her signature on the estimate to repair her vehicle approving the use of non-OEM parts and acknowledging receipt of the estimate as required by R.C. 1345.81.

{¶8} After appellant failed to respond to requests for admissions, the admissions that were deemed admitted pursuant to Civil Rule 36 provided that appellant prepared a written estimate for the repair of appellee’s vehicle without giving appellee an opportunity to request the type of estimate and that the estimate called for the use of non-OEM parts, appellant did not get the signature of appellee, the person requesting the repair, on said estimate and appellant knew they did not obtain the signature on said estimate. The trial court granted partial summary judgment to appellee on November 19, 2012 as to Count IV only and scheduled a damages hearing. Appellee initially dismissed Counts I, II, III, V, VI, and VII without prejudice on December 4, 2012, but subsequently dismissed Counts I, II, III, V, VI, and VII of her complaint with prejudice.

{¶9} The trial court held a damages hearing on December 11, 2012. At the hearing, appellee testified the balance owed for the use of the OEM parts was $161.19.

Coshocton County, Case No. 2013CA0024 5

Appellee also testified that Exhibit A was the bill for her attorney’s services in the case, stated she reviewed the bill, and requested the trial court order appellant to pay the bill for her attorney fees associated with the instant case. David Grudier, Rick Little, and Herb Graham testified as to the difference between OEM and non-OEM parts. Erica Eversman, Esq. (“Eversman”) testified on behalf of appellee in regards to attorney fees. The trial court found her to be an expert without objection from appellant. Eversman is an attorney whose primary area of practice is collision repair-related issues along with insurance and consumer protection. Eversman testified that the particular section of the CSPA in Count IV is a complicated area of law that only a few attorneys in the state handle. Though she agreed it would take less time to handle one of these cases since counsel for appellee had previously handled similar cases, Eversman testified these lesser amounts are already reflected in the bill submitted as Exhibit A. Further, that she had reviewed the bill submitted by counsel for appellee and the charges were reasonable. Eversman testified that $400 per hour was a reasonable hourly rate for counsel for appellee.

{¶10} James Skelton, Esq. (“Skelton”), attorney for appellee, testified that he created the bill marked as Exhibit A. Skelton stated most R.C. 1345.81 cases are not carbon copies of each other and, in this case, he had to spend higher amounts of time to set up depositions and conduct discovery because appellant’s original attorney would not respond to his requests.

{¶11} Cari Evans, Esq. (“Evans”) testified on behalf of appellant. Evans’ primary practice consists of approximately 90% insurance defense work. Evans testified that $400 is in excess of what is a reasonable or standard hourly fee in the area. Further,

Coshocton County, Case No. 2013CA0024 6

that the issues in the case are not complex, the research hours were inflated, and previous pleadings were re-used in this case. On cross-examination, Evans stated she had no experience with this particular statute and had not researched the statute. Evans was not qualified as an expert.

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Bigelow v. Am. Fam. Ins., 2014 Ohio 2945 (Ohio Ct. App. 2014).

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