Bigelow v. Am. Fam. Ins.

2014 Ohio 2945
CourtOhio Court of Appeals
DecidedJune 30, 2014
Docket2013CA0024
StatusPublished
Cited by1 cases

This text of 2014 Ohio 2945 (Bigelow v. Am. Fam. Ins.) is published on Counsel Stack Legal Research, covering Ohio Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Bigelow v. Am. Fam. Ins., 2014 Ohio 2945 (Ohio Ct. App. 2014).

Opinion

[Cite as Bigelow v. Am. Fam. Ins., 2014-Ohio-2945.]

COURT OF APPEALS COSHOCTON COUNTY, OHIO FIFTH APPELLATE DISTRICT

JUDGES: DEBORAH BIGELOW : Hon. William B. Hoffman, P.J. : Hon. W. Scott Gwin, J. Plaintiff-Appellee : Hon. Craig R. Baldwin, J. : -vs- : : Case No. 2013CA0024 AMERICAN FAMILY INSURANCE : : Defendant-Appellant : OPINION

CHARACTER OF PROCEEDING: Civil appeal from the Coshocton County Municipal Court, Case No. CVE 1200287

JUDGMENT: Affirmed in part; reversed in part

DATE OF JUDGMENT ENTRY: June 30, 2014

APPEARANCES:

For Plaintiff-Appellee For Defendant-Appellant

JAMES SKELTON MARK MADDOX 309 Main Street 987 South High Street Coshocton, OH 43812 Columbus, OH 43206-2527 [Cite as Bigelow v. Am. Fam. Ins., 2014-Ohio-2945.]

Gwin, P.J.

{¶1} Appellant appeals the following judgment entries of the Coshocton

Municipal Court: the November 19, 2012 judgment entry granting appellee’s partial

motion for summary judgment, the January 29, 2013 judgment entry awarding appellee

damages including treble damages and attorney fees; and the February 20, 2013

awarding appellee additional damages for attorney fees and expert witness fees.

Facts & Procedural History

{¶2} In May of 2012, appellee Deborah Bigelow was in an auto accident in her

2007 Chevrolet Malibu. At the time of the accident, appellee was covered by an

insurance policy of appellant American Family Insurance. Appellee contacted

Coshocton Collision Center to repair the damage and requested the use of only original

equipment manufacturer (“OEM”) parts to repair the vehicle. Appellant subsequently

paid a portion of the repair bill to Coshocton Collision, but a balance of $161.19 remains

for the difference between the price of used or recycled parts authorized by appellant

and OEM parts actually utilized in the repair.

{¶3} Gary Board (“Board”) was the field physical damage inspector and

adjuster assigned to appellee’s case. Board evaluates damages, writes estimates, and

issue payments for appellant. After Board inspected appellee’s 2007 Chevrolet Malibu,

he created a repair estimate for the vehicle which included OEM and non-OEM parts.

The repair estimate included a paragraph regarding aftermarket parts and provides as

follows:

This estimate has been prepared based on the use of one or

more aftermarket crash parts supplied by a source other Coshocton County, Case No. 2013CA0024 3

than the manufacturer of your motor vehicle. Warranties

applicable to these aftermarket crash parts are provided by

the parts manufacturer or distributor rather than by your own

motor vehicle manufacturer.

{¶4} Board did not obtain appellee’s signature on the repair estimate

acknowledging receipt of the estimate or approving the estimate as the line entitled

“Signature” is blank. Board stated when he issued the repair estimate, he knew it called

for the use of aftermarket or non-OEM parts and he knew he did not have appellee’s

signature on the estimate. Board attempted to contact appellee to discuss the use of

the aftermarket parts, used parts, and OEM parts, but she did not return his call.

{¶5} The insurance policy appellee had with appellant provides as follows:

The amount necessary to repair or replace the property is

determined by one of the following: * * *

c. an estimate based upon prevailing prices and the

prices charged by a statistically significant number of repair

facilities in the area where your insured car it to be repaired,

as determined by us. Upon your request, we will identify

facilities that will perform the repairs for the prevailing

competitive price.

{¶6} The policy further states that “if a repair or replacement results in a

betterment of the part, we will not pay for the amount of the betterment.”

{¶7} Appellee filed a complaint on June 11, 2012 against appellant alleging

common law causes of action and alleging violations of the Ohio Consumer Sales Coshocton County, Case No. 2013CA0024 4

Practice Act. Appellee filed a partial motion for summary judgment on October 1, 2012,

seeking summary judgment on Count IV, violation of R.C. 1345.81 of the Ohio

Consumers Sales Practices Act (“CSPA”) for failure to obtain appellee’s signature on

the bottom of its estimate approving the use of non-OEM parts. Attached to appellee’s

motion for summary judgment was an affidavit of appellee, stating that after she

contacted appellant to repair her vehicle, appellant’s adjuster issued a written repair

estimate requiring the use of non-OEM parts and that the adjuster issued her the written

estimate without giving her the opportunity or choice to receive a written estimate,

verbal estimate, or no estimate at all. Appellee stated appellant did not obtain her

signature on the estimate to repair her vehicle approving the use of non-OEM parts and

acknowledging receipt of the estimate as required by R.C. 1345.81.

{¶8} After appellant failed to respond to requests for admissions, the

admissions that were deemed admitted pursuant to Civil Rule 36 provided that appellant

prepared a written estimate for the repair of appellee’s vehicle without giving appellee

an opportunity to request the type of estimate and that the estimate called for the use of

non-OEM parts, appellant did not get the signature of appellee, the person requesting

the repair, on said estimate and appellant knew they did not obtain the signature on said

estimate. The trial court granted partial summary judgment to appellee on November

19, 2012 as to Count IV only and scheduled a damages hearing. Appellee initially

dismissed Counts I, II, III, V, VI, and VII without prejudice on December 4, 2012, but

subsequently dismissed Counts I, II, III, V, VI, and VII of her complaint with prejudice.

{¶9} The trial court held a damages hearing on December 11, 2012. At the

hearing, appellee testified the balance owed for the use of the OEM parts was $161.19. Coshocton County, Case No. 2013CA0024 5

Appellee also testified that Exhibit A was the bill for her attorney’s services in the case,

stated she reviewed the bill, and requested the trial court order appellant to pay the bill

for her attorney fees associated with the instant case. David Grudier, Rick Little, and

Herb Graham testified as to the difference between OEM and non-OEM parts. Erica

Eversman, Esq. (“Eversman”) testified on behalf of appellee in regards to attorney fees.

The trial court found her to be an expert without objection from appellant. Eversman is

an attorney whose primary area of practice is collision repair-related issues along with

insurance and consumer protection. Eversman testified that the particular section of the

CSPA in Count IV is a complicated area of law that only a few attorneys in the state

handle. Though she agreed it would take less time to handle one of these cases since

counsel for appellee had previously handled similar cases, Eversman testified these

lesser amounts are already reflected in the bill submitted as Exhibit A. Further, that she

had reviewed the bill submitted by counsel for appellee and the charges were

reasonable. Eversman testified that $400 per hour was a reasonable hourly rate for

counsel for appellee.

{¶10} James Skelton, Esq. (“Skelton”), attorney for appellee, testified that he

created the bill marked as Exhibit A. Skelton stated most R.C. 1345.81 cases are not

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Related

Bigelow v. Am. Family Ins. Co. (Slip Opinion)
2016 Ohio 1135 (Ohio Supreme Court, 2016)

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2014 Ohio 2945, Counsel Stack Legal Research, https://law.counselstack.com/opinion/bigelow-v-am-fam-ins-ohioctapp-2014.