Betz v. Howard University Hospital

District Court, District of Columbia·Decided January 9, 2023·No. Civil Action No. 2022-1578·Published

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

NA’EEM BETZ,

Plaintiff, Civil Action No. 22-1578 (JEB)

v.

HOWARD UNIVERSITY HOSPITAL,

Defendant.

MEMORANDUM OPINION

In the latest of his innumerable pro se Telephone Consumer Protection Act lawsuits, Plaintiff Na’eem Betz alleges that Defendant Howard University Hospital violated the TCPA by calling him three or four times regarding medical care. In now seeking summary judgment, Howard rejoins that Plaintiff’s suit fails for a slew of reasons; among them, Betz’s own exhibits show that the calls were not solicitations made by an automated dialing system, but instead were outreach from Hospital staff to help a patient navigate the insurance process. More broadly, Howard contends, Betz is a serial litigant who has made a cottage industry of bringing meritless TCPA claims in this district and should be enjoined from future litigation. Agreeing, the Court will grant Howard’s Motion for Summary Judgment, deny Betz’s Motion for Leave to File an Amended Complaint, and enjoin Plaintiff from suing Howard regarding alleged TCPA violations without leave of this Court. I. Background A. Statement of Material Facts As the Court considers materials outside the Complaint, it will treat the Motion as one for summary judgment. Before diving into those materials, however, the Court must decide which

facts are disputed and which are not. Ordinarily, at summary judgment, “[t]he evidence of the non-movant is to be believed, and all justifiable inferences are to be drawn in his favor.” Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 255 (1986); see also Mastro v. PEPCO, 447 F.3d 843, 850 (D.C. Cir. 2006); Aka v. Wash. Hosp. Ctr., 156 F.3d 1284, 1288 (D.C. Cir. 1998) (en banc). The nonmoving party’s opposition, however, must consist of more than mere unsupported allegations or denials and must be supported by affidavits, declarations, or other competent evidence, setting forth specific facts showing that there is a genuine issue for trial. See Fed. R. Civ. P. 56(e); Celotex Corp. v. Catrett, 477 U.S. 317, 324 (1986).

In light of that requirement, and pursuant to Local Civil Rule 7(h) and Federal Rule 56(c), the Court, in resolving summary-judgment motions, may “assume that facts identified by the moving party in its statement of material facts are admitted, unless such a fact is controverted in the statement of genuine issues filed in opposition to the motion.” LCvR 7(h)(1).

Despite Local Rule 7’s instruction, however, Betz filed no “statement of genuine issues”

in opposition to Howard’s Motion for Summary Judgment. Instead, he offered only blanket assertions that Defendant has “created a false or inaccurate narrative and timeline of events.” ECF No. 19 (Pl. Reply) at 1. The Court will thus generally credit the facts in Howard’s Statement of Material Facts. See ECF No. 6-12 (Howard SUMF); Joe Hand Promotions, Inc. v. Molly Malone’s LLC, No. 19-3479, 2021 WL 4502073, at *1 (D.D.C. Oct. 1, 2021).

B. Statutory Framework The Telephone Consumer Protection Act of 1991, known as the TCPA, prohibits companies from making telephone solicitations to numbers registered on the national do-not-call registry. The relevant section of the Act’s implementing regulations, 47 C.F.R. § 64.1200(c)(2), provides:

(c) No person or entity shall initiate any telephone solicitation to: . . . (2) A residential telephone subscriber who has registered his or her telephone number on the national do-not-call registry of persons who do not wish to receive telephone solicitations that is maintained by the Federal Government . . . .

The Act defines a “telephone solicitation” as “the initiation of a telephone call or message for the purpose of encouraging the purchase or rental of, or investment in, property, goods, or services, which is transmitted to any person . . . .” 47 U.S.C. § 227(a)(4); 47 C.F.R. § 64.1200(f)(15).

The TCPA also generally prohibits sending robocalls to cellular and home phones. See Barr v. Am. Ass’n of Pol. Consultants, Inc., 140 S. Ct. 2335, 2343 (2020). As relevant here, the Act makes it unlawful for any person:

to make any call (other than a call made for emergency purposes or made with the prior express consent of the called party) using any automatic telephone dialing system or an artificial or prerecorded voice . . . (iii) to any telephone number assigned to a . . . cellular telephone service . . . .

47 U.S.C. § 227(b)(1)(A)(iii). The Act in turn defines the term “automatic telephone dialing system” as “equipment which has the capacity . . . to store or produce telephone numbers to be called, using a random or sequential number generator; and . . . to dial such numbers.” Id., § 227(a)(1); see also Facebook, Inc. v. Duguid, 141 S. Ct. 1163, 1167 (2021).

C. Factual Background Plaintiff Na’eem Betz is no stranger to the TCPA. He has filed 20 lawsuits in this district over the past decade, most of which raise claims under the Act. See SUMF, ¶ 10; ECF No. 6-2 (List of Cases). Nor is this his first rodeo with Howard University Hospital. Plaintiff has twice before tried to bring TCPA claims against Howard or its vendor-partners; after the second go- round, he signed a settlement agreement explicitly allowing that calls from Howard at the rate of

no more than two per week “are not a violation of the TCPA or any other similar statute.” SUMF, ¶ 13.

The present skirmish began when the Hospital treated a pseudonymous patient, known as Patient Doe, in May 2021 and May 2022. Id., ¶ 3. Patient Doe provided a phone number ending in 8063 as his contact information. Id., ¶ 4. That 8063 number just so happens to be Plaintiff’s self-identified cell-phone number. Id., ¶ 5; see ECF No. 1 (Compl.), ¶ 15.

Betz alleges that Howard then called that number three times in 2021 and 2022 — on June 2, 2021, May 13, 2022, and May 24, 2022. See SUMF, ¶ 7; Compl., ¶ 15. (His proposed Amended Complaint alleges that Howard also called him a fourth time. See ECF No. 12-2 (Proposed FAC), ¶ 15.) As exhibits to his original Complaint, Plaintiff attached what appear to be transcripts of voicemails a Howard staff member left during the second and third calls. See ECF No. 1-2 (Exhibits) at 19 (First Voicemail); Exhibits at 24 (Second Voicemail). Those voicemails show a “Ms. Johnson” calling to see whether the patient has health insurance, and, if not, to see whether she could help that patient with Medicare. Id. Plaintiff identifies nothing about the calls that suggests that any came from an automatic dialing machine.

Betz filed his initial Complaint on May 31, 2022. In it, he contends that Howard’s three calls violated the TCPA. See Compl., ¶¶ 36–42. After filing his Complaint, Betz repeatedly tried to badger Howard into settling: he emailed Defendant more than 40 times between May and August 2022 seeking money, and at least ten more times later that year. See SUMF, ¶ 19; ECF No. 15 (Def. Opp.) at 15. Howard, for its part, represents that it was clear from the outset that it would not engage in settlement discussions with Betz. See ECF No. 6-6 (Declaration of Zachary I. Shapiro), ¶¶ 11–14.

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