Betancourt v. Corporacion Hotelera Palma LLC.

CourtDistrict Court, S.D. Florida
DecidedSeptember 18, 2024
Docket1:24-cv-22126
StatusUnknown

This text of Betancourt v. Corporacion Hotelera Palma LLC. (Betancourt v. Corporacion Hotelera Palma LLC.) is published on Counsel Stack Legal Research, covering District Court, S.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Betancourt v. Corporacion Hotelera Palma LLC., (S.D. Fla. 2024).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF FLORIDA MIAMI DIVISION

Case No. 1:24-cv-22126-WILLIAMS/GOODMAN

RUDOLPH BETANCOURT,

Plaintiff,

v. CORPORACION HOTELERA PALMA LLC, d/b/a TOWNE PLACE SUITES MIAMI LAKES, et al. Defendants. _____________________________________________/

REPORT AND RECOMMENDATIONS ON DRIFTWOOD’S MOTION TO DISMISS

In this injunctive relief action, Defendant Driftwood Hospitality Management1 (“Driftwood”) filed a Motion to Dismiss Plaintiff’s Complaint. [ECF No. 19 (“Motion”)]. Plaintiff filed a response, and Driftwood filed a reply. [ECF Nos. 23; 25]. United States District Judge Kathleen M. Williams referred the Motion to me “for a report and recommendations.” [ECF No. 20]. For the reasons outlined below, the Undersigned respectfully recommends that

1 Plaintiff’s Complaint also includes Defendants Operadora Hotelera Palma LLC (“Operadora”) and Corporacion Hotelera Palma LLC d/b/a Towne Place Suites Miami Lakes (“Towne Place”). [ECF No. 1]. Neither of those Defendants joined Driftwood’s Motion, and they filed Answers instead. [ECF Nos. 17; 18]. Judge Williams grant the motion and dismiss the Complaint (albeit without prejudice and with leave to file an amended complaint).

I. Factual Background (i.e., Plaintiff’s Allegations) Plaintiff filed a Complaint against Defendants seeking injunctive relief pursuant to the Americans with Disabilities Act, 42 U.S.C. § 1281 (“ADA”), ADA Accessibility

Guidelines, 28 C.F.R. Part 36 (“ADAAG”), and the Florida Building Code. [ECF No. 1]. Plaintiff is a “double-leg amputee who uses prosthetic devices or a wheelchair to ambulate” and lives in Fenwick, Michigan. Id. at ¶¶ 4–5. Plaintiff alleges that he

frequently visits Florida to enjoy the Florida weather and in-state events. Id. at ¶ 5. Operadora “is the owner and/or operator/manager of the real property located on or 8079 NW 154th St Miami, Florida 33016 (hereinafter the “Subject Premises”). This is the building where the Subject Premises are located.” Id. at ¶ 8. Operadora is also the

franchisee/owner of Towne Place located at the Subject Premises. Id. at ¶ 9. Driftwood “is the manager and/or operator which was contracted and/or hired to manage the day-to- day [Towne Place] operations[.]” Id. at ¶ 11. Driftwood, as manager and/or operator of

the Towne Place operations, “operates and/or maintains, in full or in part, the website and/or information contained on the website which allows for online reservations of guestrooms[.]” Id. at ¶ 12. The core allegations are quoted below:

13. Plaintiff most recently visited the Subject Premises on or about December 19, 2023, to avail of the services and accessed to the extent possible, or attempted to access the Subject Premises and specific areas of the Subject Premises as described herein. After booking an “Accessible Room” that was not in fact accessible, [ ] Plaintiff visited the Website in an attempt to review what accessibility features the rooms were supposed to have.

14. While visiting the Website, [ ] Plaintiff reviewed a general list of accessibility features on the main page of the Website. However, that list of accessibility features was not specific to rooms. Plaintiff then visited the Website’s “Rooms” page to see the description of the rooms, which had limited accessibility information and indicated that the only Accessible Rooms were the Studios and that none of the 2 Bedroom Suites were Accessible Rooms. Plaintiff then visited the Website’s ORS which did not provide any further information on the Rooms and further provided no way to reserve an Accessible Room. Plaintiff then visited Booking.com to see if there was a way to reserve an Accessible Room through a third-party website—however, Booking.com did not offer any additional information necessary for Plaintiff to conveniently book an Accessible Guestroom online just as able-bodied patrons are able, and that there would be no guarantee that an Accessible Room, even if booked by phone as he had already done, would actually meet his needs.

15. While visiting the Subject Premises, Plaintiff personally encountered or observed several barriers to access in violation of the ADA and ADAAG as detailed further herein at Paragraph 29. As a result, Plaintiff has been denied access to the Subject Premises and full and equal enjoyment of the goods and services offered therein because of his disability and will continue to be denied such access as a result of those barriers.

16. Said barriers to access at the Subject Premises endanger the safety of Plaintiff and all other individuals with disabilities, deny Plaintiff and others with disabilities equal access to the Subject Premises as to that of able- bodied persons, and causes social embarrassment due to the difficulties encountering such barriers to access—a social embarrassment that would not occur if the Subject Premises was in compliance with the ADA and ADAAG.

17. Subsequently, Plaintiff encountered additional barriers to access, or equal access, on the Defendants’ Website2 and ORS.3

18. Said barriers to access on the Website and ORS cause an inconvenience that does not occur when able-bodied patron use the same Website and ORS.

19. In encountering the barriers to access at the Subject Premises, and suffering the resulting discrimination, endangerment, and embarrassment—[ ] Plaintiff sustained a lawful injury-in-fact pursuant to the ADA.

20. Pursuant to the mandates of 42 U.S.C. §[ ]12134(a), on September 15, 2010, the Department of Justice, Office of the Attorney General, published revised regulations for Title III of the Americans with Disabilities Act of 1990 in the Federal Register to implement the requirements of the ADA. Public accommodations were required to conform to these regulations on or before March 15, 2012.

21. On March 15, 2012, the revised regulations implementing Title III of the ADA took effect, imposing significant new obligations on inns, motels, hotels and other “places of lodging.” 28 C.F.R. §[ ]36.302(e)(l) provides that:

Reservations made by places of lodging. A public accommodation that owns, leases (or leases to), or operates a place of lodging shall, with respect to reservations made by any means, including by telephone, in-person, or through a third party –

(i) Modify its policies, practices, or procedures to ensure that individuals with disabilities can make reservations for accessible guest rooms during the same hours and in the same manner as individuals who do not need accessible rooms;

(ii) Identify and describe accessible features in the hotels and guest rooms offered through its reservations service in enough detail to reasonably permit individuals with disabilities

2 www.marriott.com/en-us/hotels/miats-towneplace-suites-miami-lakes/rooms/l/ (“Website”)

3 ORS stands for “online reservation system” on the website. to assess independently whether a given hotel or guest room meets his or his accessibility needs;

(iii) Ensure that accessible guest rooms are held for use by individuals with disabilities until all other guest rooms of that type have been rented and the accessible room requested is the only remaining room of that type;

(iv) Reserve, upon request, accessible guest rooms or specific types of guest rooms and ensure that the guest rooms requested are blocked and removed from all reservations systems; and

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Bluebook (online)
Betancourt v. Corporacion Hotelera Palma LLC., Counsel Stack Legal Research, https://law.counselstack.com/opinion/betancourt-v-corporacion-hotelera-palma-llc-flsd-2024.