Berlanga v. University of San Francisco

CourtCalifornia Court of Appeal
DecidedFebruary 29, 2024
DocketA165976
StatusPublished

This text of Berlanga v. University of San Francisco (Berlanga v. University of San Francisco) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Berlanga v. University of San Francisco, (Cal. Ct. App. 2024).

Opinion

Filed 2/29/24 CERTIFIED FOR PUBLICATION

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

FIRST APPELLATE DISTRICT

DIVISION THREE

SAMANTHA BERLANGA, et al., Plaintiffs and Appellants, A165976; A166231 v. UNIVERSITY OF SAN (San Francisco City & County FRANCISCO, Super. Ct. No. CGC-20-584829) Defendant and Respondent.

During the COVID-19 pandemic, numerous universities including respondent University of San Francisco (USF) transitioned to remote, online learning. Appellants Samantha Berlanga, Joseph Oliva, Jasmine Moore (jointly, student appellants), and Amber Kaiser sued USF alleging it breached its promise to provide in-person instruction and should refund a portion of their tuition payments. The trial court granted USF’s motion for summary adjudication, concluding appellants failed to raise a triable issue of fact regarding whether USF promised to provide exclusively in-person instruction. We affirm. BACKGROUND Student appellants were enrolled at USF as undergraduate students in the spring 2020 semester. Prior to March 2020, they attended their USF classes in-person. On March 4, 2020, Governor Gavin Newsom declared a state of emergency in response to the global outbreak of COVID-19, a new disease caused by a “novel coronavirus.” That declaration emphasized the need to “mitigate the spread of COVID-19” due to concerns that “the number of persons requiring medical care may exceed locally available resources.” On March 16, 2020, the San Francisco Health Officer issued a shelter-in-place order requiring residents of San Francisco County to remain in their homes except when engaging in essential activities, and to stay at least six feet apart from other persons when leaving their homes. A few days later, the Governor issued an executive order requiring all Californians to stay at home except for essential activities. As a result, USF was prohibited by law from holding large in-person gatherings, and USF suspended all in-person instruction and closed its on- campus facilities. USF announced all classes would transition to distance learning for the remainder of the semester. In July 2020, USF announced instruction would be “primarily remote for the fall 2020 semester” due to a COVID-19 surge and California’s delay in reopening plans. USF informed students the San Francisco Department of Public Health “cannot tell us when we will receive clearance from the state to reopen campus for in-person instruction, so we are planning to conduct the entire fall semester remotely.” USF again informed students in October 2020 that the spring 2021 semester would also be conducted via distance learning. Student appellants continued to attend USF during these semesters. Appellants filed a complaint against USF alleging breach of contract, violation of the California Unfair Competition Law (Bus. & Prof. Code, § 17200 et seq.; UCL), quasi-contract, and promissory estoppel. Appellant Oliva filed a separate action alleging breach of contract, unjust enrichment, and conversion. Both complaints were filed as class actions.

2 These matters were consolidated into a single class action complaint for breach of contract, violation of the UCL, quasi-contract, and promissory estoppel. As relevant here, the consolidated complaint alleges “USF has not delivered the educational services, facilities, access and/or opportunities for which Plaintiffs and the proposed Class and Subclasses contracted and paid” as a result of the transition to remote learning due to the COVID-19 pandemic. It further asserts “[t]hrough the admission agreement and payment of tuition and fees, Plaintiffs and each member of the Class and Subclasses entered a binding contract with USF.” The complaint asserts USF “promised to provide certain services” pursuant to this contract, and appellants were “entitled to in-person educational services.” USF moved for summary judgment or, alternatively, summary adjudication of the consolidated complaint. USF raised various arguments in support of its motion, including: (1) appellants failed to identify any specific promise by USF to provide them with in-person instruction “under all circumstances;” (2) USF was excused from providing any required in-person instruction by state and local orders related to COVID-19; (3) appellants cannot now seek to modify the terms of any contract with USF; (4) appellants failed to identify any practices by USF that violate the UCL; (5) appellants were aware USF would conduct classes either remotely or via a hybrid format during the Fall 2020 and Spring 2021 semesters prior to paying tuition; (6) appellant Kaiser lacked standing; and (7) appellants’ arguments were barred by the doctrine of educational malpractice. Appellants opposed the motion. They asserted a triable issue of fact existed regarding the terms of their contracts with USF. Appellants relied on the following statements from the admission letter to argue USF promised to provide in-person instruction: (1) “ ‘As a member of the USF community, you

3 will join a dynamic student body that represents a diversity of cultures, interests, thoughts, and experiences’ ”; (2) “ ‘You will be challenged intellectually and encouraged to put thought into action, an important tenet of the nearly 500 years of Jesuit educational tradition that underpins and guides USF’ ”; (3) “ ‘You will develop amazing friendships and expand your horizons, and you will be surrounded by the best city ever”; (4) “Please join us at one of our admitted student visit days . . . to meet your future classmates and experience the richness of our university’ ”; and (5) “ ‘The [USF] family of faculty, students, and staff welcomes you, and I personally look forward to greeting you on campus . . . .’ ” Appellants also argued an implied-in-fact contract was formed based on conduct, custom, usage, and history. They contended USF’s 165-year history of in-person instruction, the course syllabi referencing the physical location of in-person classes, the course descriptions in the course catalog, and the student schedules stating the physical locations and times of in-person classes all indicate USF represented itself as a “residential university, offering in-person instruction and on-campus facilities.” Appellants noted none of these materials contained any reference to online instruction, and USF’s general reservation of rights1 cannot excuse its failure to provide promised services. Appellants further argued USF’s affirmative defenses of impossibility and educational malpractice were inapplicable, fact issues existed as to their UCL, quasi-contract, and promissory estoppel claims, and appellant Kaiser had standing.

1 USF’s catalog provides the information contained therein “is subject to change” and USF “reserves the right to revise its regulations and programs in accord with sound academic standards and requirements.”

4 The trial court granted USF’s motion as to the breach of contract, breach of the implied covenant of good faith and fair dealing, quasi-contract, and promissory estoppel causes of action, but denied it as to the UCL cause of action.2 The court noted “[t]he fact and substance of Plaintiffs’ admissions letters offering them admission to USF . . . are undisputed.” The court explained the letters “do not contain any promise of in-person instruction, nor do they contain unqualified promises of exclusively in-person instruction even during an emergency like the COIVD-19 pandemic.” The court likewise concluded other documents referenced by appellants, such as syllabi, student schedules, and course catalogs, do not contain and “cannot give rise to a binding agreement for in-person instruction.” Accordingly, the trial court held appellants could not establish a breach “based on the failure to provide in-person instruction during the COVID-19 pandemic” or otherwise raise a triable issue of fact.

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Berlanga v. University of San Francisco, Counsel Stack Legal Research, https://law.counselstack.com/opinion/berlanga-v-university-of-san-francisco-calctapp-2024.