Bekins Van Lines, Inc. and Willis Permian Movers, Inc. v. Sherwin Kahn

CourtCourt of Appeals of Texas
DecidedMay 22, 2025
Docket03-24-00088-CV
StatusPublished

This text of Bekins Van Lines, Inc. and Willis Permian Movers, Inc. v. Sherwin Kahn (Bekins Van Lines, Inc. and Willis Permian Movers, Inc. v. Sherwin Kahn) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Bekins Van Lines, Inc. and Willis Permian Movers, Inc. v. Sherwin Kahn, (Tex. Ct. App. 2025).

Opinion

TEXAS COURT OF APPEALS, THIRD DISTRICT, AT AUSTIN

NO. 03-24-00088-CV

Bekins Van Lines, Inc. and Willis Permian Movers, Inc., Appellants

v.

Sherwin Kahn, Appellee

FROM THE COUNTY COURT AT LAW NO. 2 OF WILLIAMSON COUNTY NO. 21-1090-CC2, THE HONORABLE LAURA B. BARKER, JUDGE PRESIDING

OPINION

Sherwin Kahn sued Bekins Van Lines, Inc. and Willis Permian Movers, Inc.

(collectively, Appellants) for damages to his motorcycle sustained in a residential move.

Appellants appeal the trial court’s judgment, which awarded Kahn $58,457.98 in damages and

$65,307.90 in attorney’s fees, following a bench trial. We reverse the portion of the judgment

awarding Kahn loss-of-use damages, as well as the pre-judgment interest on that award, and render

judgment that Kahn take nothing on his loss-of-use damages claim. We also reverse the judgment

to the extent that it determines Willis is liable for negligence. We otherwise affirm the judgment.

BACKGROUND

Kahn is a retired chiropractor who lived in Williamson County for several years

before deciding to return to Muskogee, Oklahoma in fall 2020. In planning his move, Kahn alleges

that he met with a Bekins representative to discuss the possibility of moving his household goods and, in particular, his 2009 Can-Am Spyder GS SE5 motorcycle. According to Kahn’s testimony

at trial, the Bekins sales representative assured him that Bekins “had the capability and experience

to do that.” Kahn emphasized how important the motorcycle was to him, saying that he “hate[d]

to admit how important it was” and it “helped renew [his] spirit.” Since purchasing the motorcycle,

Kahn had added many accessories and features to “personalize it” because in 2009, there were not

“factory options” for accessories like there are today. He characterized the motorcycle’s condition

before the move as “pristine.”

Bekins provided two options for protecting Kahn’s possessions during the move:

Full Replacement Value Protection or Waiver of Full Replacement Value Protection. Kahn

selected Full Replacement Value Protection with no deductible. Its terms, as stated on Bekins’

bill of lading, provided:

Full (Replacement) Value Protection is the most comprehensive plan available for protection of your goods. If any article is lost, destroyed, or damaged while in your mover’s custody, your mover will, at its option, either: 1) repair the article to the extent necessary to restore it to the same condition as when it was received by your mover, or pay you the cost of such repairs; or 2) replace the article with an article of like kind and quality, or pay you the cost of such a replacement. Under Full (Replacement) Value Protection, if you do not declare a higher replacement value on this form prior to the time of shipment, the value of your goods will be deemed to be equal to $6.00 multiplied by the weight (in pounds) of the shipment, subject to a minimum valuation for the shipment of $6,000. . . . If you wish to declare a higher value for your shipment than the default amounts, you must indicate that value here.

Bekins’ brochure detailing its Full Replacement Value Protection plan, which was

admitted as an exhibit at trial, states that “[c]laim settlements are based on the repair or replacement

cost with no depreciation applied, subject to any applicable deductible,” and “[i]f an item cannot

be repaired, or is lost in transit, settlement will be based on the replacement cost of an item of like

kind and quality.” Based on these terms, Kahn increased the total valuation of his household goods 2 from the base value on the form to $50,000 because of the motorcycle and the maximum

reimbursement that he understood would be necessary to replace it if it was damaged beyond repair

during the move. 1

Kahn’s move did not go as planned. He testified that moving day was “a little

dubious from the beginning” because the movers who arrived did not know about his motorcycle

and did not have the capacity or equipment to move it. Kahn testified that a Bekins representative

instead offered to send a new mover out—whom he was assured “knew how to move vehicles”—

the following day. When that mover arrived the next day, Kahn testified that “[the mover] had set

up three ramps, very steep ramps on the edge of the truck, . . . the deck of the truck” with “a piece

of metal that lapped over.” Kahn testified that he told the mover “it doesn’t look safe,” but the

mover “indicated that he knew exactly what he was doing,” so Kahn “just deferred to [the mover’s]

supposed expertise.” As Kahn attested, the mover said he did not know how to ride the motorcycle,

so he instructed Kahn “to line up the bike” and “go up the ramps into the truck.” Kahn “asked him

more than once, is this safe, because it didn’t feel safe,” and he was worried that “this bike could

flip on me.” When Kahn “tried to ride up the ramps,” “the middle ramp blew out and the bike

dropped on the knife edge of the moving van,” and “the tail of the bike smashed into the ground,”

though “fortunately it did not flip.” Afterwards, the truck’s driver “pushed the bike off, so it fell

from the truck again down to the ground, and bounced.” Kahn testified that he was “obviously

very distraught, because [he] couldn’t be sure but [he] thought this was catastrophic damage to the

bike, at the time.”

1 Kahn’s statement of claim for damaged goods on the form estimated the motorcycle’s weight at 650 pounds, which amounts to a base value of $3,900. 3 Kahn attempted to remedy the issue through Bekins’ claims process. He testified

that he immediately called the representative with whom he had been communicating to coordinate

the move, who told Kahn to fill out a claims form, which included an amount claimed field, “to

start the process.” 2 Kahn later testified that because he “didn’t know what number to choose,” he

“just chose a number, 10,000,” “at random.” Kahn stated that he “wasn’t claiming 10,000” in loss,

and he had been clear with the representative that he “had no idea what the value of the motorcycle

was” or “what a replacement motorcycle would be.” And Kahn emphasized that he “simply put

what [he] thought was a placeholder number at the end of a very stressful day because [he] was

told to do so.”

After the motorcycle was evaluated, the mechanic informed Kahn “that the frame

was bent” and “there’s nothing that can be done for it.” Bekins later mailed Kahn a $9,905 check

and offered Kahn two options: either let Kahn keep the motorcycle, deposit the $9,905 check, and

return $4,952.50 for the value of the damaged motorcycle, or let Bekins take the damaged

motorcycle and let Kahn keep the entire $9,905. But Kahn testified that he “couldn’t even probably

buy a decent used” motorcycle for that amount, let alone “enough to replace the motorcycle,”

information which he maintains he conveyed to a Bekins representative to no response. Steven

Burns, general counsel for the Wheaton Group (Bekins’ parent company), testified that Bekins

came up with the $9,905 figure after reviewing the motorcycle’s appraisal (not in evidence at trial),

conducting internet research, and having conversations “with all the people involved in this

incident” to “come up with a like and kind quality, fair offer to Dr. Kahn.” Based on that research,

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Bekins Van Lines, Inc. and Willis Permian Movers, Inc. v. Sherwin Kahn, Counsel Stack Legal Research, https://law.counselstack.com/opinion/bekins-van-lines-inc-and-willis-permian-movers-inc-v-sherwin-kahn-texapp-2025.