Behrend v. Bell Telephone Co.

60 Pa. D. & C.2d 734, 1972 Pa. Dist. & Cnty. Dec. LEXIS 68
CourtPennsylvania Court of Common Pleas, Alleghany County
DecidedNovember 10, 1972
DocketNo. 2; no. 78763
StatusPublished

This text of 60 Pa. D. & C.2d 734 (Behrend v. Bell Telephone Co.) is published on Counsel Stack Legal Research, covering Pennsylvania Court of Common Pleas, Alleghany County primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Behrend v. Bell Telephone Co., 60 Pa. D. & C.2d 734, 1972 Pa. Dist. & Cnty. Dec. LEXIS 68 (Pa. Super. Ct. 1972).

Opinion

McLEAN, J.,

This case involves an action in trespass against the Bell Telephone Company of Pennsylvania, a corporation (Bell), and The Reuben H. Donnelley Corporation, a corporation, by plaintiff, Kenneth W. Behrend, a subscriber to Bell’s telephone services. Plaintiff filed an amended complaint which, as to Bell, alleged four causes of action: First, that Bell negligently omitted his business address and telephone number from the 1968 edition of the white pages telephone directory in use in the Pittsburgh area; second, that Bell negligently omitted his name, business address and telephone number from the 1968 edition of the yellow pages [735]*735classified directory in use in the Pittsburgh area; third, that Bell negligently failed to list his business telephone number with its information or directory assistance operator for approximately nine months in 1967 and early 1968; and fourth, that Bell willfully and maliciously interfered with his practice of law.

To the amended complaint, Bell filed preliminary objections that plaintiff’s complaint failed to state a cause of action against Bell and failed to comply with the Pennsylvania Rules of Civil Procedure, particularly with rule 1019.

Arguments on the preliminary objections were made in April 1971, before the court en banc, consisting of Judges Alpem, Watson and Silvestri. The court en banc, in an opinion written by Silvestri, J., held that the complaint did state a cause of action in trespass, and declined to sustain the preliminary objections regarding permissible content and form of a pleading: Behrend v. Bell Telephone Co. 53 D. & C. 2d 421 (1971).

At the pretrial conference, held before this member of the court in September 1972, Bell petitioned to amend its new matter to include paragraph 140(b), in which a limitation of liability under a tariff provision, filed with the Public Utility Commission, was asserted. This court, following rules 126, 212 and 1033 of the Rules of Civil Procedure and the direction of the Supreme Court that amendments should be permitted liberally, Kilian v. Allegheny County Distributors, 409 Pa. 344 (1962), allowed the amendment. It was made clear to the parties by the court that the allowance of this amendment was a procedural matter and that the court was not passing upon the merits of the defense added by the amendment. Although it is argued in plaintiff’s brief that the court committed error in permitting this amendment to be [736]*736filed by Bell, we believe, under the rules and decision cited above, that the amendment properly was allowed.

Plaintiff then filed a motion to strike paragraph 140(b), Bell’s amended new matter, attacking the validity of the defense. Oral argument thereon was heard October 18, 1972. It should be noted that permitting an amendment is an entirely different question from whether that amendment, once allowed, should be stricken. It may be that the attack might be more accurately called a preliminary objection in the nature of a demurrer to the defense, or as a motion for judgment on the pleadings as to the newly added defense. But the name is not important.

Plaintiff contends that paragraph 140(b) should be stricken under Rule 1017(b)(2) as not conforming to law, for the following reasons:

1. It is contra to the Public Utility Code of May 28, 1927, P. L. 1053, art. XIII, sec. 1310, 66 PS §1500.

2. It is contra to section 575 of the Restatement, Contracts, because it is an illegal bargain for exemption from liability for willful or negligent misconduct.

3. Under Pennsylvania law, a subscriber for telephone service may maintain an action for damages upon the utility company’s failure to provide him with a telephone listing under his subscription contract: Siter v. Bell, 6 D. & C. 257 (1925).

4. Judge Silvestri of this court already has held that the tariff provisions raised by Bell in its new matter constitute an illegal bargain as defined in the Restatement, Contracts, §575, and are contra to The Public Utility Code of May 28, 1937, P. L. 1053, art. XIII, sec. 1310, 66 PS §1500; Behrend v. Bell Telephone Co., 53 D. & C. 2d 421 (1971).

5. The tariff asserted by Bell is part of a contract of adhesion: Galligan v. Arovitch, 421 Pa. 301 (1966).

The pertinent portion of the tariff is as follows:

[737]*737“The Telephone Company, except as provided herein, shall not be liable for damage claimed on account of errors in or omissions from its directories nor for the result of the publication of such errors in the directory, nor will the Telephone Company be a party to controversies arising between customers or others as a result of listings published in its directories. Claims for damages on account of interruptions to service due to errors in or omissions of directory listings will be limited to an amount equivalent to the proportionate charge for that part of the customer’s service which is impaired, but not to exceed one-half the local service charges for the service items affected for the period from the date of issuance of the directory in which the mistake occurred to the date of issuance of a new directory containing the proper listing.”

After considering the authorities cited in the very able briefs filed by the attorneys for both sides, we have come to the conclusion, as did Judge Cavanaugh in Mandel v. The Bell Telephone Company of Pennsylvania, 48 D. & C. 2d 199, 202 (1969), that there is no Pennsylvania appellate court decision directly on point.

Shapiro v. The Bell Telephone Co. of Penna., 92 Pitts. L. J. 10 (1942), was an Allegheny County case involving an inaccurate directory listing. Plaintiff’s recovery was limited to $16 because of the instant tariff. The court stated, at page 10:

“We consider the regulation permitting the utility to contract against liability for its own negligence, no matter how substantial the loss to the helpless subscriber, to be unreasonable and against public policy, and if the case were here presented for the first time we would so hold. However, the contrary rule has been well established by the considered opinions of [738]*738the higher tribunals, all of which must be respected and the regulation upheld accordingly.”

Unfortunately, the court did not cite any of the opinions upon which it based its decision, and, as we have stated previously, we have been unable to find any appellate court decisions in Pennsylvania which are on point with the instant case.

Triangle Furn. & App., Inc. v. Bell Tel. Co., 109 Pitts. L. J. 205 (1961), was an Allegheny County case involving an alleged failure of Bell to perform its contract regarding plaintiff’s address and telephone number. Bell filed an answer containing, as new matter, the instant tariff which limited its liability. The court’s rationale for allowing Bell to plead the tariff and thereby limit its liability was that the tariff limited liability but did not exempt liability for negligence. As authority, the court cited Shapiro, Melnick v. National Airlines, 189 Pa. Superior Ct. 316 (1959); McTighe v. New England Telephone and Telegraph Co., 216 F. 2d 26 (2d Cir., 1954); and Western Union Telegraph Co. v. Esteve Bros, and Co., 256 U. S. 566 (1921). In none of these cases, nor in Triangle itself, was language similar to that contained in section 1310 of the Public Utility Code of Pennsylvania considered.

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Related

Western Union Telegraph Co. v. Esteve Bros. & Co.
256 U.S. 566 (Supreme Court, 1921)
Galligan v. Arovitch
219 A.2d 463 (Supreme Court of Pennsylvania, 1966)
Melnick v. National Air Lines
150 A.2d 566 (Superior Court of Pennsylvania, 1959)
Kilian v. Allegheny County Distributors
185 A.2d 517 (Supreme Court of Pennsylvania, 1962)
Behrend v. Bell Telephone Co.
243 A.2d 346 (Supreme Court of Pennsylvania, 1968)
Behrend v. Bell Telephone Co.
270 A.2d 692 (Supreme Court of Pennsylvania, 1970)
Cray v. Pennsylvania Greyhound Lines, Inc.
110 A.2d 892 (Superior Court of Pennsylvania, 1955)

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Bluebook (online)
60 Pa. D. & C.2d 734, 1972 Pa. Dist. & Cnty. Dec. LEXIS 68, Counsel Stack Legal Research, https://law.counselstack.com/opinion/behrend-v-bell-telephone-co-pactcomplallegh-1972.