Beauty Garden, Inc. v. Beauty Supply Outlet, Inc.

37 Mass. App. Dec. 203
CourtBoston Municipal Court
DecidedJune 6, 1967
DocketNo. 144277; No. 144277
StatusPublished
Cited by2 cases

This text of 37 Mass. App. Dec. 203 (Beauty Garden, Inc. v. Beauty Supply Outlet, Inc.) is published on Counsel Stack Legal Research, covering Boston Municipal Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Beauty Garden, Inc. v. Beauty Supply Outlet, Inc., 37 Mass. App. Dec. 203 (Mass. Super. Ct. 1967).

Opinion

Lewiton, J.

This is an action of contract for breach of implied warranties of fitness and merchantibility of certain beauty products purchased by the plaintiff, a beauty parlor operator, from the defendant. The plaintiff here seeks to recover for legal expenses incurred and for payments made by it in settlement of an action brought against the plaintiff by one of its customers (Mrs. Munroe), who complained of scalp burns shortly after receiving a permanent wave treatment in which one of the defendant’s products was used.

At the close of the evidence, the trial judge denied defendant’s requests for rulings that

(3) The evidence does not warrant that the plaintiff has sustained the burden of proof.

(4) Upon all the law and the evidence there should be a finding for the defendant.

We are now asked to review the correctness, of the denial of these requested rulings.

The evidence as set forth in the report may be summarized as follows: The plaintiff “Donna Bae” cold wave solution, and a liquid neutralizer, from the defendant; these products were exclusively used on the plaintiff’s premises on or about June 2, 1962, the date on [206]*206which the injuries were allegedly sustained by Mrs. Munroe; the cold wave solution was purchased in sealed bottles, one bottle being used per customer, and the seals of the bottles not being broken until “used on a customer”; the neutralizer came in large containers and the contents were split up into small bottles, to be used when necessary; neutralizer was used as necessary when a customer was given a cold wave; the employees at the plaintiff’s beauty parlor were registered under the provisions of Massachusetts law; the plaintiff’s manager instructed his employees as to the procedure and steps to take when using this cold wave solution; a beautician should know the standards of use in giving a permanent; on or about June 2,1962, Mrs. Munroe received a permanent wave at the plaintiff’s place of business at about twelve noon, and late that night her head began to blister; the next day she felt more blisters, ■ and on the following day she notified the plaintiff of what had happened to her; on the occasion of this permanent wave treatment she did not sit under the dryer; she received a cold wave from the plaintiff once a year, and the procedures used on her on this occasion were the same procedures used at other times by the plaintiff.

There was also evidence that the plaintiff notified the defendant that the aforementioned customer claimed to have been injured as the result of “Donna Eae Creme Oil Cold Wave [207]*207Normal and/or Donna Bae Neutralizer” purchased from the defendant, and called upon the defendant to assume the defense of the matter in behalf of the plaintiff, and to save the latter harmless against the claims of the customer; that the defendant did not undertake the defense of the matter, and that while the action of Mrs. Munroe against the plaintiff was pending in the Superior Court, the plaintiff settled it by paying her $450; and that this settlement, and the legal expense of $250 incurred by the plaintiff in connection therewith, were reasonable and proper.

The trial judge found as a fact that Mrs. Munroe was injured by “a beauty product” which had been purchased from the defendant and used by an employee of the plaintiff in giving a permanent wave to her; that the employee was properly trained as a beautician and registered under the provisions of Massachusetts laws and “exercised the necessary care required in applying the beauty product to the customer’s hair”; that the defendant, although notified of Mrs. Munroe’s claim and called upon to defend against it, had failed to do so; and that the settlement payment of $450, and the attorney’s fee of $250 incurred by the plaintiff, were reasonable. He entered a finding for the plaintiff in the amount of $700.

The trial judge erred in denying the defendant’s requested rulings.

The burden of proving a breach of the [208]*208warranties of merchantability or fitness of the products sold by the defendant to the plaintiff, and used on the plaintiff’s customer, rested on the plaintiff. Payne v. R. H. White Co., 314 Mass. 63; Benavides v. Stop & Shop, Inc., 346 Mass 154; Graham v. Jordan Marsh Co., 319 Mass. 690. This burden it failed to sustain.

There was no medical or other specific evidence as to the chemical contents or properties of the “Donna Rae” solution, or of its probable effects on the scalp of a normal person, if properly applied. Cf. Benavides v. Stop & Shop, Inc., supra. However, we may assume that the trial court could have found that the scalp of Mrs. Munroe was only normally sensitive to infection or irritation (Payne v. R. H. White Co., supra; Graham v. Jordan Marsh Co., supra) and that the irritation to her scalp was in fact caused by the “Donna Rae” solution sold to the plaintiff by the defendant.

However, this would not in and of itself warrant a finding of a breach of warranty of merchantability or of fitness for the purpose for which the solution was sold, in the absence of evidence that its manner of use, and the precautions taken by the employee of the plaintiff to prevent irritation, were such as the defendant could reasonably have anticipated in selling this product to the operator of a beauty shop. Mead v. Coca Cola Bottling Co., 329 Mass. 440, 441; Holt v. Mann, 294 Mass. 21, 24; Horton v. North Attleborough, 302 Mass. 137, 142; Bianchi v. [209]*209Denholm & McKay, 302 Mass. 469,473-4; Taylor v. Jacobson, 336 Mass. 709, 714. Evidence of such proper use of the solution as reasonably anticipated was wholly lacking here. The plaintiff’s treasurer and general manager, referring specifically to the “Donna Bae” cold wave solution and the neutralizer purchased from the defendant, testified that it was customary to use the neutralizer when necessary at the time a cold wave was given; that he had instructed his [sic] employees “of the procedure and steps to take when using said cold wave solution”; and that “a beautician should know the standards of use” of such a solution. However, the report, which recites that it contains all the material evidence, makes no reference to the use of neutralizer on Mrs. Munroe. Neither the plaintiff’s employee who gave the treatment, nor any other witness, testified as to the manner in which the treatment was given, or as to the quantity of “Donna Bae” solution used on Mrs. Munroe’s hair and scalp, or as to the precautions, if any, which were taken to prevent irritation of her scalp, or as to any other details of the treatment.

This lack of evidence was not cured by the testimony of Mrs. Munroe that the procedures used on her on this occasion were the same as those used at other times by the plaintiff, since there was no evidence as to the nature of the cold wave solutions used on her hair on such other occasions (there being no evidence that [210]*210the plaintiff used the defendant’s products prior to the date of the treatment involved in this case) or whether a neutralizer was ever required or used in conjunction with the cold wave solution employed on such prior occasions. Nor, in the absence of evidence as to the manner in which this particular treatment was actually given, would the mere fact that the plaintiff’s operator was a registered hairdresser (G.L.

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Cite This Page — Counsel Stack

Bluebook (online)
37 Mass. App. Dec. 203, Counsel Stack Legal Research, https://law.counselstack.com/opinion/beauty-garden-inc-v-beauty-supply-outlet-inc-massdistctbos-1967.