Bcr Contractors of Arkansas, LLC, D/B/A Best Choice Roofing of Central Arkansas v. Jeffrey Hall
Opinion
Cite as 2026 Ark. App. 241 ARKANSAS COURT OF APPEALS DIVISION I
No. CV-25-179
BCR CONTRACTORS OF ARKANSAS, Opinion Delivered April 22, 2026 LLC, D/B/A BEST CHOICE ROOFING OF CENTRAL ARKANSAS APPEAL FROM THE PULASKI APPELLANT COUNTY CIRCUIT COURT, SIXTH DIVISION
V. [NO. 60CV-23-8121]
HONORABLE TIMOTHY DAVIS FOX, JUDGE
JEFFREY HALL APPELLEE
AFFIRMED
N. MARK KLAPPENBACH, Chief Judge This appeal concerns the replacement of a residential roof. BCR Contractors of Arkansas, LLC, d/b/a Best Choice Roofing of Central Arkansas (BCR) appeals the entry of judgment in favor of Jeffrey Hall in the amount of $10,722.92 plus $7,000 in attorney’s fees. BCR contends that it should have prevailed on its claim for the $6,603.97 balance owed on a roof-replacement contract, that Hall was not entitled to any relief on his counterclaim for negligence and breach of contract, and that attorney’s fees were not allowed. BCR further asserts that the circuit court committed reversible error by not issuing additional findings of fact and conclusions of law. We affirm.
Hall’s residence sustained storm damage that supported an insurance claim to replace the roof. BCR approached Hall for the job. BCR’s roof-replacement price was $17,326.89.
In January 2023, Hall and BCR entered into a written contract solely for roof replacement at the quoted price. Hall’s insurance company issued a $10,722.92 initial payment, which Hall paid to BCR. It is undisputed that BCR was not trained or certified to repair or work on Hall’s “Gutter Helmet” gutters, which are designed to allow water to drain and prevent infiltration by leaves and other obstructive material. Any gutter work done by an unapproved contractor would void Hall’s warranty on the gutter system.
BCR completed its roof-replacement job over the course of a few days in February.
In March, Hall received a check from his insurance company for the remaining balance, $6,603.97, but Hall did not pay BCR. In October, BCR filed a breach-of-contract action to recover the balance and alleged that Hall committed fraud.
Hall denied BCR’s allegations and filed a counterclaim for the damage BCR caused to Hall’s gutter system and for poor workmanship in the roof replacement. Hall sought the cost to completely redo the roof and to properly replace the gutter system, approximately $29,000, plus attorney’s fees and costs. Hall alleged that BCR committed negligence and breach of contract.
Court-ordered mediation was unsuccessful. The matter was tried to the bench. The circuit court dismissed BCR’s fraud claim.1 The trial included six witnesses and multiple exhibits for the circuit court to consider. Each side agreed they entered a roof-replacement contract at the agreed-on price, and they agreed Hall made the initial payment. The salient
1 The circuit court stated at the outset that this was a breach-of-contract lawsuit, that one side would win, and that the winner would be awarded reasonable attorney’s fees.
issues were as follows: Was there any breach of the contract? If so, which party was in breach, and were there any resulting damages?
There was conflicting testimony about whether the roofing job was satisfactory, whether Hall informed BCR of the gutter damage, and whether BCR damaged the gutters. At trial, Hall said he told the installer about the gutter damage while the job was going on, and he tried over the summer to communicate with BCR’s owner about the problems, but he did not get anywhere. Hall produced a roofing company’s estimate to replace the roof and repair and replace the gutter system. P.I. Roofing, a roofing company and certified Gutter Helmet installer, gave a professional opinion about numerous improper roofing techniques, including that the original shingles were never removed as they should have been and that there was no way to fix the gutter problem (crushing and improper nailing) without taking the whole roof off and redoing it. Hall and his expert maintained that the roofing job was incomplete. Photographs of the roofing and gutter system were admitted into evidence. The contract itself was an exhibit, as were the inspection report2 and replacement- cost estimates from P.I. Roofing.
2 P.I. Roofing’s inspector, John Phelps, prepared this report:
Inspected the roof to see if it was installed by proper application from Owens Corning. Lifted up the bottom corner of the shingles and noticed that the synthetic felt fell short of the bottom of the roof by 4 inches. It is supposed to start at the bottom edge of the roof at the gutter and cover all areas of roof decking. 4 inches is not application procedures to be above the bottom edge of the roof. Also, they did not install proper starter strip at the bottom or up the rake edges. They turned an architectural shingle upside down and used it for starter shingles. By doing this, it leaves a hump in the roof approximately a foot up at the bottom. A hump in the roof
P.I Roofing’s owner and manager (Joel Johnson) testified about the details of the $18,163 roof-replacement cost and the $7,050 gutter-replacement cost. Mr. Johnson said it was mandatory to tear off the starter and first row of shingles when doing a full roof replacement, which was not done in this case. Mr. Johnson said the Gutter Helmet gutters should have been removed first and then a new layer of shingles should have been installed; the gutter system would then be professionally reinstalled if it had not been damaged in the initial removal process.
In contrast, BCR’s owner (Dan Ward), director of sales (Zach Raden), and installation manager (Serio Araujo) testified to BCR’s position that this was strictly a roofing contract that was completed and done well. BCR emphasized that the contract did not require it to remove or reinstall the gutters. The contract also had a provision that roof replacement
could make ice damming a whole lot easier. This is not proper application for Owens Corning. Owens Corning supplies proper starter strip that you are supposed to use across bottoms and up rake edge. I tried to see if there was any way to fix this issue and it is not possible because the shingles will only overlap the bottom edge of the roof 1/4 inch to a half inch if Gutter helmet was removed. Proper overhang at bottom of roof should be approximately one and a quarter inch to one and a half inch overhang. So the only proper way to fix the roof is redo the roof correctly with proper installation of synthetic felt that goes to the bottom of the roof with proper starter strip at bottom and up the rake edges of roof then properly overhang the first shingle, so then the rest of the roof is installed correctly. There is no other way to fix the issues. The customer has also [sic] when inspecting application procedures, I noticed lots of Gutter helmet was crushed, possibly when roof was being installed.
Gutter helmet that is crushed from the outside edge would show damage on the outside edge of Gutter helmet. This Gutter helmet was damaged from the top side as if someone trampled it or crushed it from the top side approximately 10 6 foot sections around house, customer may want to have his Gutter helmet redone because of damage.
might cause “small dings and scratches to your gutters,” which Hall accepted before construction began. They denied that the roofing work did any damage to the gutters and confirmed that BCR was not certified to work on Gutter Helmet gutters, nor did it want to work on the gutters. BCR believed that the gutters were covered by a separate insurance claim of which BCR was not involved.
The circuit court rejected BCR’s breach-of-contract claim for the balance of the roofing contract, granted judgment to Hall for BCR’s “defective repair work” because “the roof was not materially completed,” and rejected any remaining claims. BCR was ordered to return Hall’s initial payment of $10,722.92.
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