B.C. v. Palmetto Wellness Grp. N.C.

CourtCourt of Appeals of North Carolina
DecidedJune 4, 2025
Docket24-335
StatusPublished

This text of B.C. v. Palmetto Wellness Grp. N.C. (B.C. v. Palmetto Wellness Grp. N.C.) is published on Counsel Stack Legal Research, covering Court of Appeals of North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
B.C. v. Palmetto Wellness Grp. N.C., (N.C. Ct. App. 2025).

Opinion

IN THE COURT OF APPEALS OF NORTH CAROLINA

No. COA24-335

Filed 4 June 2025

Cumberland County, No. 21CVS007184-250

B.C. and M.B., Plaintiffs,

v.

PALMETTO WELLNESS GROUP NC, LLC d/b/a MASSAGE ENVY – FAYETTEVILLE; and BRYANT WHITEHEAD; Defendants.

Appeal by Plaintiff M.B. from judgment entered 8 February 2023 and order

entered 6 April 2023 by Judge Claire V. Hill in Cumberland County Superior Court.

Heard in the Court of Appeals 28 January 2025.

Patterson Harkavy LLP, by Narendra K. Ghosh and Christopher A. Brook, and Macam Law PLLC, by Victor Macam, for Plaintiff-Appellant M.B.

Jackson Lewis P.C., by Kathleen K. Lucchesi, Denaa J. Griffin, and Jonathan R. Cavalier (pro hac vice), for Defendant-Appellee Palmetto Wellness Group NC, LLC d/b/a Massage Envy – Fayetteville.

COLLINS, Judge.

This appeal arises from a sexual assault at a massage establishment. Plaintiff

M.B. argues that the trial court erred by failing to give a requested jury instruction

on joint and several liability and abused its discretion by denying Plaintiff’s Rule 59

motion to amend the judgment entered upon the jury’s verdict. For the following

reasons, we reverse the trial court’s judgment and remand the matter for a new trial

on damages. We affirm the trial court’s order denying Plaintiff’s Rule 59 motion. B.C. V. PALMETTO WELLNESS GRP. N.C., LLC

Opinion of the Court

I. Background

In or around June 2016, Defendant Bryant Whitehead was employed as a

massage therapist at Hand & Stone Massage and Facial Spa in Fayetteville, North

Carolina. While employed there, Whitehead sexually assaulted another employee,

Becca1. Becca did not immediately report the incident to her employer and instead

sought employment elsewhere. In November 2016, Becca began working at Massage

Envy in Fayetteville, which was owned and operated by Defendant Palmetto

Wellness Group NC, LLC.

Not long after, Whitehead applied to work as a massage therapist at Massage

Envy. Upon realizing this, Becca told her manager at Massage Envy about

Whitehead assaulting her. Despite this, Palmetto hired Whitehead.

On 11 September 2017, Plaintiff arrived at Massage Envy for a massage.

Massage Envy told Plaintiff that Whitehead was the only massage therapist available

at the time and asked Plaintiff if she would agree to receiving a massage from a male

massage therapist. Plaintiff agreed. Throughout the course of her massage,

Whitehead sexually assaulted Plaintiff. Plaintiff did not immediately report being

assaulted, and Whitehead remained employed at Massage Envy.

On 27 November 2017, Whitehead assaulted another female client of Massage

Envy. That client immediately reported it, and as a result, the North Carolina Board

1 “Becca” is a pseudonym. Although Becca was involved in the underlying proceeding, she is not a party to this appeal.

-2- B.C. V. PALMETTO WELLNESS GRP. N.C., LLC

of Massage and Bodywork Therapy (“Board”) placed Whitehead on probation.

Plaintiff reported being assaulted by Whitehead to Massage Envy, the Board,

and the police in October 2018. The Board revoked Whitehead’s license to practice

massage therapy in North Carolina on 10 December 2018.

Plaintiff commenced this action on 6 April 2020 by filing a complaint against

a number of defendants, including Palmetto and Whitehead. Plaintiff alleged the

following causes of action against Palmetto: negligence; negligent hiring, retention,

and supervision (“negligent hiring”); respondeat superior; premises liability;

negligent misrepresentation; unfair and deceptive trade practices; and fraudulent

concealment. She alleged claims against Whitehead for battery and intentional

infliction of emotional distress. In Plaintiff’s prayer for relief, she asked that

“judgment be entered against all Defendants, jointly and severally.”

Whitehead failed to respond to the complaint or otherwise appear, and the trial

court entered default against him. The case came for trial on 9 January 2023.

Whitehead was not present at trial. At the close of Plaintiff’s evidence, the trial court

granted Palmetto’s motion for a directed verdict as to Plaintiff’s claims for respondeat

superior, premises liability, and unfair and deceptive trade practices.

At the jury charge conference, Plaintiff requested the trial court instruct the

jury on joint and several liability for all damages resulting from her claims against

Whitehead and Palmetto. The trial court agreed to instruct the jury on joint and

several liability for the damages resulting from Plaintiff’s negligence-based claims

-3- B.C. V. PALMETTO WELLNESS GRP. N.C., LLC

against Palmetto but denied the request as to Plaintiff’s intentional tort claims

against Whitehead.

In charging the jury, the trial court instructed that, by his default, Whitehead

had admitted certain facts and thus Whitehead’s liability for battery and intentional

infliction of emotional distress had been established.

The trial court submitted the following issues relevant to this appeal to the

jury:

• the amount of damages Plaintiff was entitled to recover from Whitehead for his battery;

• the amount of damages Plaintiff was entitled to recover from Whitehead for his intentional infliction of emotional distress;

• Plaintiff’s liability for negligence, negligent hiring, and fraudulent concealment;

• the amount of damages, if any, Plaintiff was entitled to recover from Whitehead and Palmetto for Palmetto’s negligence;

• the amount of damages, if any, Plaintiff was entitled to recover from Whitehead and Palmetto for Palmetto’s negligent hiring; and

• the amount of damages, if any, Plaintiff was entitled to recover from Whitehead and Palmetto for Palmetto’s fraudulent concealment.

The jury determined Plaintiff was entitled to recover from Whitehead $100,000

for battery; $250,000 for intentional infliction of emotional distress; and $250,000 in

punitive damages. The jury found Palmetto liable for negligence and negligent

hiring, but not liable for fraudulent concealment. The jury determined Plaintiff was

entitled to recover jointly and severally from Whitehead and Palmetto $40,000 for

-4- B.C. V. PALMETTO WELLNESS GRP. N.C., LLC

Palmetto’s negligence and $20,000 for Palmetto’s negligent hiring.

Plaintiff filed a timely Rule 59 motion to amend the trial court’s judgment,

asking the trial court to “amend the judgment making the proper conclusions of law

so as to apply joint and several liability to all damages awarded in Plaintiff[’s] [] favor

against joint tortfeasors Defendants Whitehead and [Palmetto.]” After a hearing, the

trial court denied the motion by written order entered 6 April 2023. Plaintiff appeals.

II. Discussion

A. Jury Instructions

Plaintiff first argues that the trial court erred by “failing to instruct the jury

on joint and several liability for all damages awarded to Plaintiff.” Specifically,

Plaintiff contends that the trial court erred by refusing to instruct the jury that

Palmetto could be held jointly and severally liable for the damages awarded to

Plaintiff for Whitehead’s intentional torts of battery and intentional infliction of

emotional distress.

1. Standard of Review

“[This] Court reviews a trial court’s decisions regarding jury instructions de

novo.” Littleton v. Willis, 205 N.C. App.

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