Bartlett v. Tan Pro Exp., L.L.C.

2020 Ohio 2760
Ohio Court of Appeals·Decided May 1, 2020·No. L-19-1113·Published·Cited by 3 cases

Opinion

IN THE COURT OF APPEALS OF OHIO SIXTH APPELLATE DISTRICT

LUCAS COUNTY

Thomas Bartlett Court of Appeals No. L-19-1113 Appellant Trial Court No. CI0201801464 v. Tan Pro Exp., LLC, et al. DECISION AND JUDGMENT Appellees Decided: May 1, 2020

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Taylor R. Ward, for appellant.

Bret C. Perry and Christopher F. Mars, for appellees.

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MAYLE, J.

{¶ 1} Appellant, Thomas Bartlett, appeals the May 1, 2019 decision of the Lucas County Court of Common Pleas granting summary judgment in favor of appellees, Tan Pro Exp., LLC, Tan Pro, Inc., and Tan Pro, USA (collectively, “Tan Pro”), and dismissing Bartlett’s complaint. For the following reasons, we reverse.

I. Background and Facts

{¶ 2} On April 13, 2016, Bartlett went to a tanning salon owned by Tan Pro to get his first-ever spray tan. Vicki Foster, a long-time Tan Pro employee who was the store manager, was the only employee on duty.1 When Bartlett entered the salon, Foster signed him up for a spray tan and entered his information in the salon’s computer system. After putting Bartlett into the system, Foster testified in her deposition that she took Bartlett to the spray tan room and showed him how to use the equipment. Foster did not say that there was a delay between entering Bartlett’s information and taking him to the spray tan room. However, in his deposition, Bartlett recalled waiting in the lobby for 10 to 15 minutes before Foster took him to the room. During that time, Bartlett browsed the displays in the lobby. While he was waiting, Bartlett saw a customer leave the spray tan room; he did not see anyone else enter the room before Foster took him in there to explain the spray tan process.

{¶ 3} As described by Foster in her deposition, the spray tan room was a small room with a VersaSpa spray tanning booth centered on the back wall. A rubber mat was on the floor between the door and the booth. Along the left-hand wall were a chair, a paper towel dispenser, a dispenser of barrier cream (which was used to keep the tanning spray from coloring users’ palms), and a timer. And on the right-hand wall were a mirror and an instructional poster. Foster also said that the room contained a hook and a shelf

1 Foster is now a Tan Pro district manager, and manages twelve different Tan Pro locations in Northwest Ohio.

for users to put their belongings on, but it is unclear from her testimony where the hook and shelf were located in the room. Bartlett generally agreed with this description, but said that the chair was located against a different wall when he entered2 and could not recall if the rubber mat was in the same position—between the door and the spray tan booth—on the day of his fall as it was in the photographs used as exhibits at his deposition.

{¶ 4} Foster described the VersaSpa machine as a booth that is a bit larger than a body scanner used in airport security. The booth works by mechanically applying a chemical tanning mist to the user’s body. When the user steps into the booth and presses the start button, a voice comes on to tell him when to turn so that the tanning solution covers his whole body. Although the booth does not have a door, Foster said that the machine has a filter behind the sprayer that “sucks up” any tanning solution that does not land on the user’s body, so the spray tan mist does not get outside of the booth. Foster did not know what chemicals the tanning spray contained or whether the spray was oil- or water-based.

{¶ 5} Foster said that she spent “[p]robably a couple minutes” providing Bartlett with instructions. She explained how to start the spray tan machine and that Bartlett should follow the recorded instructions that would play while the machine was running.

2 It is unclear from Bartlett’s deposition testimony where he thought the chair was located. He marked the location on an exhibit, but the exhibits from his deposition are not in the record.

She also told Bartlett that he could sit on the chair while he was undressing and that he should hang his clothes on the hook and put his wallet or other personal effects on the shelf. Finally, she explained that, if Bartlett did not want his palms to turn orange, he could put the barrier cream in the dispenser on the wall on his hands. Bartlett recalled that Foster told him to put the barrier cream between his fingers and on his fingernails, toenails, and feet. However, Foster testified that she had never told customers to put the barrier cream on other parts of their bodies (e.g., in between their toes or on the soles of their feet). Foster did not provide Bartlett with any safety procedures or warnings related to the spray tan booth, and she testified that Tan Pro does not have any written or verbal guides or warnings for employees to give to customers using the spray tan booth. When Foster finished giving Bartlett his instructions, she returned to the front desk.

{¶ 6} When Foster left, Bartlett undressed to his underwear. He left his clothes and shoes on the floor, against the wall to the right of the spray tan booth, because he did not see a hook to put his things on. He began walking toward the dispenser of barrier cream on the opposite wall, but fell before he reached it. Although Bartlett was not looking down at the mat at the time, he said that he slipped on some type of oily, shiny fluid on the mat, which he felt on his foot and saw while he was lying on the floor after he fell. Bartlett did not see the fluid before his fall, did not know how long the fluid had been on the mat, and did not know if anyone at Tan Pro knew that the fluid was there.

{¶ 7} When Bartlett fell, he landed on the cement floor, hitting his left hip and ankle. He described the pain in his hip after the fall as “tremendous.” He tried to get up, but could not. While trying to get up, he positioned himself so that he was partially on the rubber mat and facing toward the booth (with his back to the door of the spray tan room). When Bartlett was unable to get up, he yelled for help. He estimated that he was on the floor for three to five minutes before Foster came to the room.

{¶ 8} After waiting on a few customers, Foster noticed that the spray tan machine had not turned on, so she went to the room to check on Bartlett. She denied hearing him calling or yelling through the door. Bartlett said that he was not okay and gave Foster permission to open the door. Foster saw Bartlett lying on the floor, partially on the rubber mat, with his back and shoulders toward the door and his face toward the spray tan booth. She also saw his clothes on the floor behind the door—not hanging on the hook, as she instructed—and one shoe on each side of his body. Although Foster did not see Bartlett fall, she believed, based on the position of his belongings, that he may not have fallen if he had put his clothes on the hook and put his shoes out of the way. Foster called 911 for an ambulance because Bartlett could not get up.

{¶ 9} The ambulance took Bartlett to St. Vincent Hospital. Ultimately, Bartlett was diagnosed with a fractured femur, which required two surgeries and weeks of rehabilitation to correct and resulted in lasting impairments to his ability to lift things, his mobility, and his enjoyment of his hobbies.

{¶ 10} While the EMTs were attending to Bartlett, Foster called Tan Pro’s corporate office to report the incident. The person she spoke to reminded her to fill out an incident report. Foster said that Tan Pro policy required employees to complete an incident report whenever someone was hurt in a Tan Pro store. After Bartlett was taken from the store by ambulance, Foster filled out an incident report and took pictures to include with the report.3 Although Foster thought that it was important to take pictures and preserve evidence of what happened “[b]ecause [Bartlett] left on a stretcher,” she admitted that she moved the chair in the spray tan room from the place where Bartlett left it and cleaned the floor mat before taking the pictures.

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Bartlett v. Tan Pro Exp., L.L.C., 2020 Ohio 2760 (Ohio Ct. App. 2020).

2020 Ohio 2760 (Bartlett v. Tan Pro Exp., L.L.C.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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