Barnett v. Life Insurance Investors Co. of America

293 F. Supp. 2d 1220, 2003 U.S. Dist. LEXIS 21674, 2003 WL 22857290
District Court, D. Kansas·Decided October 21, 2003·No. 02-1464-WEB·Published·Cited by 2 cases

Opinion

MEMORANDUM AND ORDER

WESLEY E. BROWN, Senior District Judge.

Now before the Court in this diversity action are the parties’ cross motions for summary judgment.

*1222 I. FACTS

For purposes of summary judgment, the Court finds that the following facts are uncontroverted. Plaintiff Barbara Barnett (Barbara) is the primary beneficiary of a life insurance policy (Policy) underwritten by Defendant Life Insurance Investors Company of America (Life Investors) for Barbara’s late husband Charles Barnett (Charles). The Policy provided term coverage from its date of issue, October 6, 2000, until its date of expiry, October 6, 2048. Charles signed as the sole owner of the Policy, but the initial monthly premium was paid by a check signed by Barbara and drawn on a checking account held jointly by Charles and Barbara. Barbara also signed the form allowing Life Investors to obtain the subsequent monthly premiums of $62.52 by automatic withdrawals from another account held jointly by Charles and Barbara. Life Investors internal records designated Charles as the sole insured and Barbara as the signor for purposes of billing. Life Investors regularly withdrew the monthly premiums from the joint account on or about the sixth day of each month.

The Policy states that it is a legal contract between the owner and Life Investors. It provides that “[n]o agent or other person except or President, a Vice President, or our Secretary or Assistant Secretary has authority to bind us ... or to agree to change this policy,” and that “[a]ny such change must be in writing.” Defendant’s Exhibit A, at 6. The Policy states that, “[a]ny unearned premiums will be refunded to the policyowner upon cancellation of this policy,” and that “[tjhere shall be no other premium refund except as required by law.” Id, at 7. The Policy also has two riders. The first rider, which waives premium payments upon disability, states, “[yjou may cancel these provisions by sending us written notice at our Administrative Office”, and that “[i]f these provisions are canceled, the premium for the policy will be reduced by the amount of premium for this Benefit.” Id, at 12. The second rider, which provides accelerated benefits upon terminal illness, states, “[tjhis benefit ends on the first of: a) the termination of the Policy to which it is attached; or b) receipt of the Policyowner’s written request for termination of this Benefit, provided there is no outstanding Accelerated Benefit.” Id., at 14. Other than these provisions, the Policy gave no rights to either party to surrender or cancel the Policy unilaterally.

In late November 2001, Charles and Barbara were attempting to reduce their regular expenses due to financial pressures. Charles met with Diana Farr (Farr), a local agent of Life Investors, to reduce the premiums on the insurance policies Charles and Barbara held. Defendant has submitted an affidavit from Farr regarding a number of communications with Charles, many of which Plaintiff object to as hearsay, but it is uncontroverted from the Plaintiffs own testimony that she and Charles were surprised some time later when their monthly insurance premiums had not been reduced as they expected. Further communications with Farr ensued, and on January 15 or 16, 2002, Farr faxed a “Customer Service Value Form” (Form) to Charles. The Form is captioned with Life Investor’s name and home office address, but the record does not otherwise show the origin or authorship of the Form.

The Form has a number of options regarding insurance coverage which could be checked or filled in as needed. One option was entitled “Surrender,” with two choices under the heading: “[rjequest termination of policy/certificate (return policy contract with this form),” and “[rjequest termination I have lost my policy/certificate.” Plaintiffs Exhibit 1, at 2. Neither of these *1223 choices was checked, however, and nothing before the Court shows that Charles returned the Policy to Life Investors or had lost the Policy previously.

Instead, before the Form was faxed to Charles, Farr wrote under an option entitled, “[a]dditional changes or special instructions,” the instructions, “[pjlease cancel Policy effective 11-30-2001.” Id. Farr also wrote “12-01-01”, as the date next to Charles’ signature line. Id. When Charles received the Form, he signed it, filled in his social security number and date of birth, and faxed it back to Farr. Farr then faxed the Form to Life Investors.

Life Investors received the Form on January 16, 2002. In a letter to Charles dated January 22, 2002 (Letter), a Life Investors customer service employee wrote, “[a]s requested, protection provided by this policy has been discontinued effective December 6, 2001.” Defendant’s Exhibit G, at 1. Life Investors practice is to cancel only on policy issue dates, in this case the sixth of the month. The Letter also stated, “[ejnclosed is a check for $122.70, representing a refund of premium.” Id. The Letter did not discuss the derivation of the refund amount, and the record, beyond establishing that Life Investors’ computer calculated the amount, does not show how it was derived. An internal e-mail by a Life Investors employee records her opinion that the computer calculated the refund by days, not in discrete monthly increments, and this same employee later testified that she mistakenly failed to compare the computer-generated refund amount with the actual monthly premiums. In any event, the check was made payable to Charles, and both it and the Letter were mailed to Charles on January 23, 2002.

Charles died on January 26, 2002, which was a Saturday. The letter was not delivered until after Charles’ death. Neither the check accompanying the Letter, nor a subsequent one made payable to Charles’s estate, were negotiated.

II. LEGAL STANDARDS

A. Procedural

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Barnett v. Life Insurance Investors Co. of America, 293 F. Supp. 2d 1220, 2003 U.S. Dist. LEXIS 21674, 2003 WL 22857290 (D. Kan. 2003).

293 F. Supp. 2d 1220 (Barnett v. Life Insurance Investors Co. of America) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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