Barbara Stein v. Farmers Insurance Company of Arizona

CourtCourt of Appeals for the Ninth Circuit
DecidedOctober 23, 2023
Docket22-55356
StatusUnpublished

This text of Barbara Stein v. Farmers Insurance Company of Arizona (Barbara Stein v. Farmers Insurance Company of Arizona) is published on Counsel Stack Legal Research, covering Court of Appeals for the Ninth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Barbara Stein v. Farmers Insurance Company of Arizona, (9th Cir. 2023).

Opinion

NOT FOR PUBLICATION FILED UNITED STATES COURT OF APPEALS OCT 23 2023 MOLLY C. DWYER, CLERK U.S. COURT OF APPEALS FOR THE NINTH CIRCUIT

BARBARA STEIN, an individual, No. 22-55356

Plaintiff-Appellee, D.C. No. 3:19-cv-00410-DMS-AHG and

STUART STEIN, an individual, MEMORANDUM*

Plaintiff,

v.

FARMERS INSURANCE COMPANY OF ARIZONA, a corporation,

Defendant-Appellant,

and

FARMERS INSURANCE EXCHANGE; et al.,

Defendants.

BARBARA STEIN, an individual, No. 22-55414

Plaintiff-Appellant, D.C. No. 3:19-cv-00410-DMS-AHG and

* This disposition is not appropriate for publication and is not precedent except as provided by Ninth Circuit Rule 36-3. STUART STEIN, an individual,

Defendant-Appellee,

Appeal from the United States District Court for the Southern District of California Dana M. Sabraw, Chief District Judge, Presiding

Argued and Submitted October 6, 2023 Pasadena, California

Before: BYBEE, BENNETT, and MENDOZA, Circuit Judges.

In this diversity action, a jury found that Farmers Insurance Company of

Arizona (“FICA”) breached its contract, engaged in bad faith, and violated New

Mexico’s Unfair Insurance Practices Act (“UIPA”) in handling Barbara Stein’s

personal injury claim under her auto insurance policy. FICA appeals from the

district court’s denial of its motion for directed verdict on the bad faith and UIPA

claims. It also appeals from the district court’s denial of its Federal Rule of Civil

2 Procedure (“Rule”) 60(a) motion to correct the judgment. Stein cross-appeals from

the district court’s decision to apply the federal postjudgment interest rate statute.1

1. We review “de novo the district court’s denial of a motion for

judgment as a matter of law,” construing the evidence in the nonmoving party’s

favor. Castro v. County of Los Angeles, 833 F.3d 1060, 1066 (9th Cir. 2016) (en

banc). “A jury’s verdict must be upheld if it is supported by substantial evidence.”

Wallace v. City of San Diego, 479 F.3d 616, 624 (9th Cir. 2007). “Substantial

evidence is evidence adequate to support the jury’s conclusion, even if it is also

possible to draw a contrary conclusion from the same evidence.” Johnson v.

Paradise Valley Unified Sch. Dist., 251 F.3d 1222, 1227 (9th Cir. 2001).

a. FICA argues that substantial evidence does not support the

jury’s bad faith finding. “Under New Mexico law, an insurer who fails to pay a

first-party claim has acted in bad faith where its reasons for denying or delaying

payment of the claim are frivolous or unfounded.” Sloan v. State Farm Mut. Auto.

Ins. Co., 85 P.3d 230, 236 (N.M. 2004). Frivolous or unfounded means “arbitrary

or baseless” conduct, “lacking any support in the wording of the insurance policy

or the circumstances surrounding the claim.” Id. at 237. “Where an insurer fails to

make an adequate investigation, its coverage position is unfounded, and it thus

1 Stein’s request for attorneys’ fees included in her brief (Dkt. No. 28) is denied without prejudice to her filing a separate motion that complies with 9th Cir. R. 39- 1.6. Each party shall bear its own costs on appeal.

3 may be liable for bad faith denial of a claim.” Haygood v. United Servs. Auto.

Ass’n, 453 P.3d 1235, 1241 (N.M. Ct. App. 2019).

Substantial evidence supports that FICA engaged in unfounded delay.

Immediately after the accident, Stein gave FICA a medical authorization, allowing

it to obtain her medical records. FICA, however, did almost nothing in

investigating Stein’s injuries for the first five months after the accident. In April

2019, Stein sent FICA a detailed, twenty-eight-page letter explaining her physical

and mental injuries caused by the accident and related medical procedures. FICA

made a partial payment in May 2019 and continued its investigation, but it did not

conduct an independent medical examination (“IME”) to determine Stein’s injuries

caused by the accident until September 2020—nearly two years after the accident.

Stein’s insurance claims expert testified that FICA’s delay in investigating Stein’s

claim and conducting an IME was unfounded.

Based on this evidence, the jury could have reasonably found that FICA’s

two-year-long investigation amounted to an unfounded delay, and thus FICA acted

in bad faith.2

Substantial evidence also supports that FICA failed to conduct an adequate

investigation, rendering its coverage position unfounded. Stein’s April 2019 letter

2 FICA argues that the COVID-19 pandemic caused part of the delay. We do not doubt that, but the jury was apprised of the relevant facts, and, as noted, the evidence supports the jury’s finding.

4 to FICA claimed that she sustained post-traumatic stress disorder (“PTSD”) and

traumatic brain injury (“TBI”) from the accident. Although she never provided

FICA with medical records supporting these injuries, they were plausible given the

circumstances, including: the extremely violent nature of the crash, the resulting

bruise on Stein’s head, and Stein’s subsequent vision problems. The evidence at

trial showed that the accident caused Stein’s TBI and PTSD.

FICA, however, conducted no investigation into these injuries. Indeed, the

doctor it hired to conduct the IME only evaluated Stein’s “orthopedic

abnormalities” and was not qualified to evaluate PTSD or behavioral health. FICA

also admitted that it had no written information suggesting that these injuries were

preexisting. Thus, the jury could also have found that FICA acted in bad faith

because it had no basis for excluding these injuries from its coverage

determination.

b. FICA argues that there was insufficient evidence to support a

UIPA violation. As relevant here, a violation occurs when an insurer “knowingly

. . . [and] with such frequency as to indicate a general business practice” does “not

attempt[] in good faith to effectuate prompt, fair and equitable settlements of an

insured’s claims in which liability has become reasonably clear.” N.M. Stat. Ann.

§ 59A-16-20(E).

Viewing the evidence in Stein’s favor, the jury could have concluded that

5 FICA had a general business practice of failing to effectuate prompt, fair, and

equitable settlements. FICA’s claims adjuster testified that he has worked for

FICA for twenty-seven years and adjusted thousands of liability claims. He

explained that he generally calculates a dollar-value range for claims, and his

“custom and practice” is to start negotiations at the “low end of the range.” He

also testified that sometimes he does not pay out a claim for ten or fifteen years.

And he may withhold payment until an insured is ready to settle and sign a release,

even if the insured suffers severe injuries like brain damage, the insured believes

that FICA’s offer is too low, and the insured is under financial pressure.

Based on this evidence, the jury could have reasonably found that FICA’s

settlement practices—starting at the low end of its calculated dollar-value range

and withholding payment for over a decade, even for insureds who suffer severe

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Related

Hanna v. Plumer
380 U.S. 460 (Supreme Court, 1965)
Stewart Organization, Inc. v. Ricoh Corp.
487 U.S. 22 (Supreme Court, 1988)
Blanton v. Anzalone
813 F.2d 1574 (Ninth Circuit, 1987)
Sloan v. State Farm Mutual Automobile Insurance
2004 NMSC 004 (New Mexico Supreme Court, 2004)
County of Orange v. United States District Court
784 F.3d 520 (Ninth Circuit, 2015)
Jonathon Castro v. County of Los Angeles
833 F.3d 1060 (Ninth Circuit, 2016)

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Barbara Stein v. Farmers Insurance Company of Arizona, Counsel Stack Legal Research, https://law.counselstack.com/opinion/barbara-stein-v-farmers-insurance-company-of-arizona-ca9-2023.