Botsford, J.
In this case, we consider whether Bank of America, N.A. (bank), in its capacity as a corporate trustee of several inter vivos trusts, qualifies as an “inhabitant” and accordingly is subject to the fiduciaiy income tax under G. L. c. 62, § 10, even
though the bank is not domiciled in Massachusetts. Considering the bank’s appeal from a decision of the Appellate Tax Board (board) in which the board determined that the bank did qualify as an inhabitant, we affirm the board’s decision on the record of this case, but on somewhat different grounds.
1. Background
The bank is a national banking association authorized to act as a fiduciary. At all relevant times, the bank’s commercial domicil was in North Carolina, with its principal place of business in Charlotte, North Carolina.
This case concerns appeals by the bank from the denials, by the Commissioner of Revenue (commissioner), of applications for abatement of fiduciary income taxes paid by thirty-four inter vivos trusts. The taxes were paid by the bank in its capacity as trustee or cotrustee of each of the thirty-four trusts;
the taxes paid related to the tax year ended December 31, 2007 (tax year at issue). In 2011, the bank took the position that these thirty-four and similar inter vivos trusts of which the bank served as trustee or cotrustee did not qualify as “resident inter vivos trusts,” as described in 830 Code Mass. Regs. § 62.10.1(1) (b) (2016),
and therefore were not subject to fiduciary income tax under G. L. c. 62, § 10 (§ 10). Accordingly, the bank filed with the commissioner 2,987 applications for abatement of the tax and refund of all taxes paid in the tax year at issue; applications for abatement
on behalf of the thirty-four trusts involved in the present appeal were included. After six months passed without a decision from the commissioner, the bank withdrew its consent to extend the time for the commissioner to act with regard to these thirty-four applications for abatement. As a result, the thirty-four applications were deemed denied pursuant to G. L. c. 58A, § 6.
In November, 2011, the bank filed petitions with the board under G. L. c. 58A, § 7, appealing the denial of the thirty-four abatement applications; the abatements sought totaled $2,287,707. The parties chose four of the thirty-four trusts (subject trusts) to serve as representative trusts for the purposes of the appeal, and agreed that the same dispositive question of law applied to the remaining thirty trusts. The board issued its findings of fact and report on June 10, 2015, and concluded that the bank, in its capacity as trustee, was an inhabitant of the Commonwealth within the meaning of G. L. c. 62, §§ 1
(f)
and 10 (c), during the tax year at issue and that the subject trusts were resident inter vivos trusts subject to the fiduciary income tax under G. L. c. 62, § 10
(á).
The bank filed a notice of appeal from the board’s decision, and this court granted the bank’s application for direct appellate review.
The agreed-to facts, which are set out in the board’s decision, include the following. The four representative trusts that were the subject of the board’s decision are the R.K. Elliot Trust, the Hovey Trust, the Gordon Trust, and the J.M. Elliot Trust.
Each of these trusts is an inter vivos trust created by an individual who was an inhabitant of the Commonwealth at the time of the trust’s creation, and each trust had become irrevocable prior to the tax year at issue. During that year, none of the subject trusts had any Massachusetts source income that was taxable under G. L. c. 62, § 5A, and no identified beneficiary to whom income was payable from these trusts was an inhabitant of the Commonwealth. However, it is undisputed that income received in relation to each of the subject trusts was “accumulated for unborn or unascertained persons, or persons with uncertain interests” within the meaning of G. L. c. 62, § 10
(a).
Throughout the tax year at issue, the bank sought out and entered into banking and other commercial relationships, including making loans, with residents and with business entities in the Commonwealth; conducted business in no fewer than 200 branch offices located in the Commonwealth that were staffed by Commonwealth residents who were the bank’s employees; and qualified as a “financial institution” that was “engaged in business within the Commonwealth” within the meaning of G. L. c. 63, §§ 1, 2, and 2A.
’
Specifically with respect to trust activities relating to the subject trusts, the bank performed the following activities in the Commonwealth during the tax year at issue: operated and staffed offices for the purpose of fulfilling some of the bank’s obligations as a trustee of those trusts; maintained relationships with the trusts’ beneficiaries, and decided when to make distributions to the beneficiaries pursuant to the trust documents; administered the trusts’ assets and retained certain records relating to trust administration; and conducted research on issues relating to the trusts and discussed such issues with the trusts’ grantors, beneficiaries, and their representatives. The bank also performed certain trust-related activities in the Commonwealth that related to trust administration more generally, including consulting with clients and prospective clients about the bank’s trust services; discussing accounts with grantors and beneficiaries of other trusts for which the bank served as trustee; reviewing proposed trust instruments with clients; and providing a place for persons to execute trusts that named the bank as fiduciary. However, bank personnel located outside the Commonwealth also performed trust-related activities in relation to the subject trusts, and “policy and procedures related to administrative and investment components of trusts generally were formulated by [bank] personnel located outside the Commonwealth.”
2.
Discussion,
a.
Standard of review.
“A decision by the board
will not be modified or reversed if the decision ‘is based on both substantial evidence and a correct application of the law.’ ”
Capital One Bank
v.
Commissioner of Revenue,
453 Mass. 1, 8, cert. denied, 557 U.S. 919 (2009), quoting
Boston Professional Hockey Ass’n
v.
Commissioner of Revenue,
443 Mass. 276, 285 (2005). “Because the board is authorized to interpret and administer the tax statutes, its decisions are entitled to deference. . . . Ultimately, however, the interpretation of a statute is a matter for the courts” (citation omitted).
Onex Communications Corp.
v.
Commissioner of Revenue,
457 Mass. 419, 424 (2010).
b.
Relevant statutes.
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Botsford, J.
In this case, we consider whether Bank of America, N.A. (bank), in its capacity as a corporate trustee of several inter vivos trusts, qualifies as an “inhabitant” and accordingly is subject to the fiduciaiy income tax under G. L. c. 62, § 10, even
though the bank is not domiciled in Massachusetts. Considering the bank’s appeal from a decision of the Appellate Tax Board (board) in which the board determined that the bank did qualify as an inhabitant, we affirm the board’s decision on the record of this case, but on somewhat different grounds.
1. Background
The bank is a national banking association authorized to act as a fiduciary. At all relevant times, the bank’s commercial domicil was in North Carolina, with its principal place of business in Charlotte, North Carolina.
This case concerns appeals by the bank from the denials, by the Commissioner of Revenue (commissioner), of applications for abatement of fiduciary income taxes paid by thirty-four inter vivos trusts. The taxes were paid by the bank in its capacity as trustee or cotrustee of each of the thirty-four trusts;
the taxes paid related to the tax year ended December 31, 2007 (tax year at issue). In 2011, the bank took the position that these thirty-four and similar inter vivos trusts of which the bank served as trustee or cotrustee did not qualify as “resident inter vivos trusts,” as described in 830 Code Mass. Regs. § 62.10.1(1) (b) (2016),
and therefore were not subject to fiduciary income tax under G. L. c. 62, § 10 (§ 10). Accordingly, the bank filed with the commissioner 2,987 applications for abatement of the tax and refund of all taxes paid in the tax year at issue; applications for abatement
on behalf of the thirty-four trusts involved in the present appeal were included. After six months passed without a decision from the commissioner, the bank withdrew its consent to extend the time for the commissioner to act with regard to these thirty-four applications for abatement. As a result, the thirty-four applications were deemed denied pursuant to G. L. c. 58A, § 6.
In November, 2011, the bank filed petitions with the board under G. L. c. 58A, § 7, appealing the denial of the thirty-four abatement applications; the abatements sought totaled $2,287,707. The parties chose four of the thirty-four trusts (subject trusts) to serve as representative trusts for the purposes of the appeal, and agreed that the same dispositive question of law applied to the remaining thirty trusts. The board issued its findings of fact and report on June 10, 2015, and concluded that the bank, in its capacity as trustee, was an inhabitant of the Commonwealth within the meaning of G. L. c. 62, §§ 1
(f)
and 10 (c), during the tax year at issue and that the subject trusts were resident inter vivos trusts subject to the fiduciary income tax under G. L. c. 62, § 10
(á).
The bank filed a notice of appeal from the board’s decision, and this court granted the bank’s application for direct appellate review.
The agreed-to facts, which are set out in the board’s decision, include the following. The four representative trusts that were the subject of the board’s decision are the R.K. Elliot Trust, the Hovey Trust, the Gordon Trust, and the J.M. Elliot Trust.
Each of these trusts is an inter vivos trust created by an individual who was an inhabitant of the Commonwealth at the time of the trust’s creation, and each trust had become irrevocable prior to the tax year at issue. During that year, none of the subject trusts had any Massachusetts source income that was taxable under G. L. c. 62, § 5A, and no identified beneficiary to whom income was payable from these trusts was an inhabitant of the Commonwealth. However, it is undisputed that income received in relation to each of the subject trusts was “accumulated for unborn or unascertained persons, or persons with uncertain interests” within the meaning of G. L. c. 62, § 10
(a).
Throughout the tax year at issue, the bank sought out and entered into banking and other commercial relationships, including making loans, with residents and with business entities in the Commonwealth; conducted business in no fewer than 200 branch offices located in the Commonwealth that were staffed by Commonwealth residents who were the bank’s employees; and qualified as a “financial institution” that was “engaged in business within the Commonwealth” within the meaning of G. L. c. 63, §§ 1, 2, and 2A.
’
Specifically with respect to trust activities relating to the subject trusts, the bank performed the following activities in the Commonwealth during the tax year at issue: operated and staffed offices for the purpose of fulfilling some of the bank’s obligations as a trustee of those trusts; maintained relationships with the trusts’ beneficiaries, and decided when to make distributions to the beneficiaries pursuant to the trust documents; administered the trusts’ assets and retained certain records relating to trust administration; and conducted research on issues relating to the trusts and discussed such issues with the trusts’ grantors, beneficiaries, and their representatives. The bank also performed certain trust-related activities in the Commonwealth that related to trust administration more generally, including consulting with clients and prospective clients about the bank’s trust services; discussing accounts with grantors and beneficiaries of other trusts for which the bank served as trustee; reviewing proposed trust instruments with clients; and providing a place for persons to execute trusts that named the bank as fiduciary. However, bank personnel located outside the Commonwealth also performed trust-related activities in relation to the subject trusts, and “policy and procedures related to administrative and investment components of trusts generally were formulated by [bank] personnel located outside the Commonwealth.”
2.
Discussion,
a.
Standard of review.
“A decision by the board
will not be modified or reversed if the decision ‘is based on both substantial evidence and a correct application of the law.’ ”
Capital One Bank
v.
Commissioner of Revenue,
453 Mass. 1, 8, cert. denied, 557 U.S. 919 (2009), quoting
Boston Professional Hockey Ass’n
v.
Commissioner of Revenue,
443 Mass. 276, 285 (2005). “Because the board is authorized to interpret and administer the tax statutes, its decisions are entitled to deference. . . . Ultimately, however, the interpretation of a statute is a matter for the courts” (citation omitted).
Onex Communications Corp.
v.
Commissioner of Revenue,
457 Mass. 419, 424 (2010).
b.
Relevant statutes.
General Laws c. 62 generally concerns the taxation of income within the Commonwealth. Section 10, which relates to trust income, provides in relevant part:
“The income received by trustees or other fiduciaries shall be taxed in the following manner:
“(a)
The income received by trustees or other fiduciaries described in subsection (c) of this section shall be subject to the taxes imposed by this chapter to the extent that the persons to whom the same is payable, or for whose benefit it is accumulated, are inhabitants of the commonwealth .... Income received by trustees or other fiduciaries described in subsection (c) of this section which is accumulated for unborn or unascertained persons, or persons with uncertain interests shall be taxed as if accumulated for the benefit of a known inhabitant of the commonwealth.
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“(c) The provisions of subsection[ ]
(a)
... of this section shall apply to . . . trustees under a trust created by a person or persons, any one of whom was an inhabitant of the commonwealth at the time of the creation of the trust or at any time during the year for which the income is computed, or who died an inhabitant of the commonwealth, any one of which trustees or other fiduciaries is an inhabitant of the commonwealth . . . .”
As these provisions indicate, the fiduciary income tax described in § 10 only applies to trust income when the residency or inhabi-tance requirements for three distinct parties connected to the trust are met. In particular, for the fiduciary income tax prescribed by § (a) to be imposed, at least one grantor or creator of the trust, at
least one or more of the beneficiaries, and at least one trustee must be “inhabitants” of the Commonwealth.
Section 1 of G. L. c. 62 contains definitions applicable to the chapter, including the term “inhabitant.” It provides in relevant part:
“When used in this chapter the following words or terms shall, unless the context indicates otherwise, have the following meanings: —
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“(f)
‘Resident’ or ‘inhabitant’, (1) any natural person domiciled in the commonwealth, or (2) any natural person who is not domiciled in the commonwealth but who maintains a permanent place of abode in the commonwealth and spends in the aggregate more than [183] days of the taxable year in the commonwealth, including days spent partially in and partially out of the commonwealth. . . . The word ‘nonresident’ shall mean any natural person who is not a resident or inhabitant.”
G. L. c. 62, § 1 (/) (§ 1 [/]).
By its terms, the definition of “inhabitant” in § 1
(f)
refers solely to a “natural person,” a term that does not include a corporation, such as the bank. This leads to the third relevant statute, G. L. c. 62, § 14 (§ 14), which states in pertinent part:
“Corporations acting as trustee or in any other fiduciary capacity shall, with respect to the income received by them in that capacity, be subject to this chapter in the same manner and under the same conditions as individual inhabitants of the commonwealth acting in similar capacities . . . .”
c.
Board’s decision.
Before the board, the bank and the commissioner defined the “sole issue presented” in the bank’s appeal to be whether the bank was an “inhabitant” of the Commonwealth within the meaning of §§ 1 (0, 10, and 14.
Recognizing the interplay among these three statutes, the board considered whether,
and if so, in what manner, the definition of the term in § 1
(f)
should be interpreted to include a corporation. It first determined that in light of § 14’s explicit directive that corporate trustees be treated the same as individual trustees in relation to fiduciary income tax, the definition of “inhabitant” in § 1 (/) should be read to apply to corporate trustees, and, turning to the terms of the definition, the board focused specifically on the terms of § l.
Under § 1
(f)
(2), a natural person who is a nondomiciliary qualifies as an inhabitant if he or she “maintains a permanent place of abode in the Commonwealth” and spends more than 183 days per year in the Commonwealth. To apply this definition to a corporation, the board considered the meaning of “permanent place of abode,” a phrase not statutorily defined. Based on dictionary definitions, the board ultimately determined that “a corporation will qualify as an inhabitant of the Commonwealth within the meaning of §§ 1
(f)
and 10 (c) if it maintains a permanent place in the Commonwealth at which it abides, i.e., where it continues to be and is stable in some state or constant in some relationship for the requisite number of days of a taxable year.”
The board then applied this rule to the underlying facts, and concluded that the bank satisfied the criteria to be an “inhabitant” during the tax year at issue through its presence and activities in Massachusetts during that year.
d.
Bank’s claims of error,
i.
Inhabitant” requirement as applied to a corporate trustee.
The bank argues that because the definition of “inhabitant” under § 1
(f)
is specific only to “natural person[s],” it manifestly does not include corporate trustees, and that the traditional criterion for imposing the fiduciary income tax on corporations — that the corporation was domiciled in the Commonwealth — has not been met because the bank, and U.S. Trust, had their commercial domicils in States other than Massachusetts; at the very least, the bank contends, § 1
(f)
is ambigu
ous and the taxpayer trusts should receive the benefit of any such ambiguity. The bank further argues that § 14 does not require the application of § 1 (/) (2) to corporations. In the bank’s view, these reasons, alone or in combination, compel the conclusion that the fiduciary income tax does not apply to the subject trusts because the inhabitance requirement for the trustee under § 10 (c) is not satisfied. We disagree.
The Legislature amended the definition of “inhabitant” in 1995 to add § 1
(f)
(2) specifically to include a class of individuals who are not Massachusetts domiciliaries, namely, individuals domiciled outside the Commonwealth who maintain a “permanent place of abode” and spend more than 183 days in Massachusetts. See St. 1995, c. 38, § 65. Under § 14, corporate trustees are to be treated “in the same manner and under the same conditions as individual inhabitants.” Keeping in mind that “[t]he words of a statute must be construed in association with the general statutory plan,”
Commissioner of Revenue
v.
Wells Yachts South, Inc.,
406 Mass. 661, 664 (1990), the board’s interpretation of the definition of “inhabitant” in § 1 as applicable to a corporate trustee was a reasonable one. See generally
Attorney Gen.
v.
Commissioner of Ins.,
450 Mass. 311, 319 (2008) (substantial deference given to reasonable interpretation of statute by agency charged with administrative enforcement). This is particularly true in view of the specific instruction in G. L. c. 62, § 1, that when used in the chapter, the words defined in § 1 are to have the meanings set forth in that section “unless the context dictates otherwise.” In light of § 14’s explicit directive to treat individual and corporate trustees the same for purposes of the fiduciary income tax, we agree with the commissioner that the requirement of § 10 (c) — that at least one trustee of a trust be “an inhabitant of the commonwealth” •— provides a context in which the definition of “inhabitant” cannot be limited to a “natural person,” but rather must be expanded to include a corporate entity.
Cf.
Springall
v.
Commissioner of Revenue,
391 Mass. 23, 25 n.2 (1984) (“Surely,
the Legislature did not intend to treat a trust differently for the purposes of G. L. c. 62, § 9, depending on whether a fiduciary was a natural person or a corporation”). To read § 14 as not imposing this requirement on corporations would be essentially to deprive the section of meaning, an undesirable result. See, e.g.,
Volin
v.
Board of Pub. Accountancy,
422 Mass. 175, 179 (1996) (“We do not interpret a statute so as to render it or any portion of it meaningless” [quotation and citation omitted]). We therefore reject the bank’s argument that, in connection with its activities as a trustee of the subject trusts, it cannot be subject to the fiduciary income tax imposed under § 10 solely because it is not domiciled in Massachusetts.
ii.
The bank’s presence and activities in the Commonwealth.
The bank further argues that, even if § 1 00 (2) applies to corporations, the board erred by creating and applying a “presence and activities test” to determine whether the bank met the criteria set forth in § 1 (/) (2).
In the bank’s view, the test treats corporate trustees less favorably than individual trustees, in violation of § 14’s mandate that they be treated “in the same manner.” Specifically, the bank asserts that in relation to individual trustees, the test under § 1
(f)
(2) is narrow, requiring such trustees to have a substantial personal nexus to Massachusetts, whereas the same is not required of corporate trustees. Thus, the argument goes, an individual trustee who is not a Massachusetts domiciliary must spend more than one-half the tax year in the Commonwealth to qualify as an inhabitant, making it unlikely that he or she would be deemed an inhabitant or resident of more than two States; but a corporate trustee, however — at least under the board’s presence and activities test — could be treated as an inhabitant of the
Commonwealth for purposes of the fiduciary income tax under § 10 if the trustee maintains a single office in Massachusetts for more than one-half year, regardless of whether the corporation conducts any trust administration activities here. The bank suggests a more narrow test for a corporate trustee, such as one that turns on whether there is a
predominant
corporate presence in Massachusetts, which might be measured by the location of employees, or the location of assets, or the source of corporate revenue. In the alternative, the bank argues that we should adopt the type of test that the bank suggests the commissioner previously suggested to the board: that corporate trustee inhabitance and, in turn, fiduciary income tax liability should be focused on whether the trustee’s administration of the particular trusts at issue takes place within Massachusetts. The bank suggests that, under such a standard, it is unclear whether the bank would be subject to the fiduciary income tax in relation to the subject trusts because, as the board found, some of the bank’s trust administration activities were conducted outside the Commonwealth.
We do not share the bank’s view that for the purpose of assessing the inhabitance of a corporate trustee, the board has created a formal “presence and activities” test that focuses on the corporation’s general business presence in the Commonwealth. Rather, we understand the board to have evaluated the specific, agreed-upon facts presented and to have reached its conclusion that the bank qualified as an inhabitant of the Commonwealth based on those facts — facts that included that, in terms of Massachusetts-based activities, the bank both conducted general banking transactions, maintaining over 200 branch offices staffed by bank employees,
and
performed work as a corporate trustee of the particular trusts at issue here. With respect to the latter, the board found that the bank:
“operated and staffed offices to fulfill some of their obligations as trustees of the [subject] Trusts; maintained relationships with the beneficiaries of the [subject] Trusts and . . . decided when to make distributions of trust assets to beneficiaries; administered the assets of the [subject] Trusts; consulted with clients and prospective clients [of other trusts] about [the bank’s] trust services; . . . provided places for execution of [other] trusts which named [the bank or U.S. Trust] as fiduciary; and researched and discussed issues in
volving the [subject] Trusts and discussed such issues with grantors, beneficiaries and/or their representatives.”
The bank points to the language of § 14 providing that a corporate trustee will “be subject to [the fiduciary income tax provisions of G. L. c. 62] in the same manner and under the same conditions as individual inhabitants of the commonwealth
acting in similar
capacities” (emphasis added). We agree with the bank that the quoted language from § 14 requires a focus on the actions within the Commonwealth of a corporation acting
as
a corporate trustee, including specifically acting as trustee of the trust or trusts potentially subject to fiduciary income tax liability, and not just on the corporation’s general business activities. Put more generally, we interpret the three interrelated statutes that apply in this case, §§ 1 (/) (2), 10, and 14, to mean that a corporate trustee will qualify as an “inhabitant” of the Commonwealth within the meaning and for the purposes of these statutes if it: (1) maintains an established place of business in the Commonwealth at which it abides, i.e., where it conducts its business in the aggregate for more than 183 days of a taxable year; and (2) conducts trust administration activities within the Commonwealth that include, in particular, material trust activities relating specifically to the trust or trusts whose tax liability is at issue.
We conclude that the board’s decision in the present case is consistent with this interpretation of statutory requirements. It concluded in effect that for a corporate trustee such as the bank to be deemed an inhabitant under § 1
(f)
(2), there must be proof that the corporation has an established presence in the Commonwealth through, e.g., maintaining a permanent office or offices in Massachusetts and engaging in regular business activities here, for more than one-half of the tax year at issue. Such a presence corresponds to the presence of an individual inhabitant at a permanent place of abode for more than 183 days in a year. Certainly the agreed-upon facts establish that the bank met this requirement. But as the portion of the board’s decision quoted
supra
shows, the board did not stop with the bank’s general corporate activities within the Commonwealth. Rather, the board considered the Commonwealth-centered activities conducted by the bank in its capacity as corporate trustee, including activities that were centered on the subject trusts. And we agree with the board that the bank’s activities relating to administration of the subject trusts demonstrate the bank’s material and specific trust-
related nexus to Massachusetts for more than 183 days of the tax year at issue. Accordingly, the board did not err in ruling that the bank was subject to the fiduciary income tax imposed by § 10.
iii.
Dormant commerce clause.
Finally, the bank argues that the board’s decision, and in particular its interpretation of § 1 (/) (2) as applying to the bank, “raises serious questions” under the dormant commerce clause of the United States Constitution. See art. I, § 8, cl. 3, of the United States Constitution.
The bank did not raise a constitutional claim before the board, and to the extent it seeks to do so here, we consider the claim to be waived.
See G. L. c. 58A, § 13 (“The court shall not consider any issue of law which does not appear to have been raised in the proceedings before the board”). See also
Minchin
v.
Commissioner of Revenue,
393 Mass. 1004, 1005 (1984), quoting
New Bedford Gas & Edison Light Co.
v.
Assessors of Dartmouth,
368 Mass. 745, 752 (1975) (“To raise a constitutional question on appeal to this court from the board, the taxpayer must present the question to the board and, in so doing, make a proper record for appeal. Otherwise, the taxpayer waives the right to press the constitutional argument”).
3.
Conclusion.
The decision of the Appellate Tax Board is affirmed.
So ordered.