24CA1289 Baja v Lancaster Manor 05-29-2025
COLORADO COURT OF APPEALS
Court of Appeals No. 24CA1289 City and County of Denver District Court No. 23CV31729 Honorable Jon J. Olafson, Judge
Allison Baja,
Plaintiff-Appellant,
v.
Lancaster Manor, LLC,
Defendant-Appellee.
JUDGMENT AFFIRMED
Division VII Opinion by JUDGE LIPINSKY Pawar and Hawthorne*, JJ., concur
NOT PUBLISHED PURSUANT TO C.A.R. 35(e) Announced May 29, 2025
The Fields Group LLC, Jerry Douglas Fields, Conifer, Colorado; Strickland and Kendall, LLC, William Strickland, Montgomery, Alabama, for Plaintiff-Appellant
Montgomery|Amatuzio, Christopher R. Reeves, Zachary Gardner, Denver, Colorado, for Defendant-Appellee
*Sitting by assignment of the Chief Justice under provisions of Colo. Const. art. VI, § 5(3), and § 24-51-1105, C.R.S. 2024. ¶1 Plaintiff, Allison Baja, appeals the district court’s entry of
partial summary judgment in favor of defendant, Lancaster Manor,
LLC, on Baja’s negligent infliction of emotional distress claim. We
affirm.
I. Background
¶2 Baja leased an apartment from Lancaster. One day after
notifying Lancaster of a mouse infestation in the apartment, Baja
texted Lancaster’s property manager to “officially” report “a pretty
extensive mice problem.”
¶3 Baja sued Lancaster for breach of contract, negligent infliction
of emotional distress, and breach of the implied warranty of
habitability because Lancaster allegedly did not address the mouse
infestation within a reasonable time.
¶4 Lancaster filed a motion for partial summary judgment on
Baja’s negligent infliction of emotional distress claim and another
claim that is not the subject of this appeal. In her response to the
motion, Baja cited, among other exhibits, text messages between
her and an agent of Lancaster; the transcript of her own deposition;
and portions of the deposition transcript of Martin Duman, a
principal of Lancaster. (We do not consider the portions of the
1 Duman deposition transcript or the medical records Baja cited in
the response because those documents do not appear in the record.
See In re Marriage of McSoud, 131 P.3d 1208, 1211, 1223 (Colo.
App. 2006).) Baja did not tender an affidavit or expert report to
support the response.
¶5 The court granted summary judgment to Lancaster on Baja’s
negligent infliction of emotional distress claim.
¶6 Baja proceeded to trial on her breach of the implied warranty
of habitability claim. (She voluntarily dismissed her breach of
contract claim before trial.) The jury found in Baja’s favor and
awarded her $10,000 in damages against Lancaster. (The judgment
entered on that claim is not an issue in this appeal.) After Baja
prevailed at trial on her implied warranty of habitability claim, she
appealed the court’s grant of summary judgment to Lancaster on
her negligent infliction of emotional distress claim.
II. Analysis
A. Standard of Review
¶7 “We review a grant of summary judgment de novo.” Norton v.
Ruebel, 2024 COA 108, ¶ 48, 562 P.3d 96, 105. “Summary
judgment is appropriate when ‘there is no genuine issue as to any
2 material fact and . . . the moving party is entitled to a judgment as
a matter of law.’” Thomas v. Childhelp, Inc., 2024 COA 16, ¶ 13,
548 P.3d 1152, 1155 (quoting C.R.C.P. 56(c)). “The moving party
has the burden of establishing the lack of a triable factual issue,
and all doubts as to the existence of such an issue must be resolved
against the moving party.” Id. (quoting Churchey v. Adolph Coors
Co., 759 P.2d 1336, 1340 (Colo. 1988)). When “summary judgment
is sought regarding an issue on which the moving party would not
bear the burden of persuasion at trial, the moving party can meet
its initial burden of production by showing that there is an absence
of evidence in the record to support the nonmoving party’s case.”
D.R. Horton, Inc.–Denver v. D & S Landscaping, LLC, 215 P.3d 1163,
1166-67 (Colo. App. 2008).
¶8 “Once the moving party has met [its] initial burden of
production, the burden shifts to the nonmoving party to establish
that there is a triable issue of fact.” Cont’l Air Lines, Inc. v. Keenan,
731 P.2d 708, 713 (Colo. 1987). “The nonmoving party may not rely
on ‘mere allegations or denials’ of the moving party’s pleadings but
must identify specific facts, through affidavits or otherwise, that
show there is a genuine triable issue sufficient to allow a reasonable
3 jury to return a verdict in its favor.” City & Cnty. of Denver v.
Monaghan Farms, Inc., 2023 COA 60, ¶ 21, 536 P.3d 825, 829
(quoting A-1 Auto Repair & Detail, Inc. v. Bilunas-Hardy, 93 P.3d
598, 603 (Colo. App. 2004)). “If the nonmoving party cannot muster
sufficient evidence to make out a triable issue of fact on [her] claim,
a trial would be useless and the moving party is entitled to
summary judgment as a matter of law.” Cont’l Air Lines, 731 P.2d
at 713.
¶9 “To avoid summary judgment, the evidence presented in
opposition to such a motion must . . . be sufficient to demonstrate
that a reasonable jury could return a verdict for the [nonmoving]
party.” Andersen v. Lindenbaum, 160 P.3d 237, 239 (Colo. 2007).
“Mere conclusory statements are not sufficient to raise genuine
factual issues.” Olson v. State Farm Mut. Auto. Ins. Co., 174 P.3d
849, 858 (Colo. App. 2007); see also Celotex Corp. v. Catrett, 477
U.S. 317, 322 (1986) (The moving party is entitled to summary
judgment if the nonmoving party “fails to make a showing sufficient
to establish the existence of an element essential to that party’s
case, and on which that party will bear the burden of proof at
trial.”).
4 B. Baja Failed to Establish a Triable Issue as to Whether Lancaster Created an Unreasonable Risk of Physical Harm
¶ 10 To establish a negligent infliction of emotional distress claim,
a plaintiff must show that the defendant’s negligence created an unreasonable risk of physical harm and caused the plaintiff to be put in fear for [her] own safety, that this fear had physical consequences or resulted in long- continued emotional disturbance, and that the plaintiff’s fear was the cause of the damages sought.
Draper v. DeFrenchi-Gordineer, 282 P.3d 489, 496-97 (Colo. App.
2011). Thus, a claim for negligent infliction of emotional distress
fails if the plaintiff cannot establish the “unreasonable risk of
physical harm” element. Id.; see also Slovek v. Bd. of Cnty.
Comm’rs, 697 P.2d 781, 783 (Colo. App. 1984) (holding that the
plaintiff was not entitled to damages for emotional distress because
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24CA1289 Baja v Lancaster Manor 05-29-2025
COLORADO COURT OF APPEALS
Court of Appeals No. 24CA1289 City and County of Denver District Court No. 23CV31729 Honorable Jon J. Olafson, Judge
Allison Baja,
Plaintiff-Appellant,
v.
Lancaster Manor, LLC,
Defendant-Appellee.
JUDGMENT AFFIRMED
Division VII Opinion by JUDGE LIPINSKY Pawar and Hawthorne*, JJ., concur
NOT PUBLISHED PURSUANT TO C.A.R. 35(e) Announced May 29, 2025
The Fields Group LLC, Jerry Douglas Fields, Conifer, Colorado; Strickland and Kendall, LLC, William Strickland, Montgomery, Alabama, for Plaintiff-Appellant
Montgomery|Amatuzio, Christopher R. Reeves, Zachary Gardner, Denver, Colorado, for Defendant-Appellee
*Sitting by assignment of the Chief Justice under provisions of Colo. Const. art. VI, § 5(3), and § 24-51-1105, C.R.S. 2024. ¶1 Plaintiff, Allison Baja, appeals the district court’s entry of
partial summary judgment in favor of defendant, Lancaster Manor,
LLC, on Baja’s negligent infliction of emotional distress claim. We
affirm.
I. Background
¶2 Baja leased an apartment from Lancaster. One day after
notifying Lancaster of a mouse infestation in the apartment, Baja
texted Lancaster’s property manager to “officially” report “a pretty
extensive mice problem.”
¶3 Baja sued Lancaster for breach of contract, negligent infliction
of emotional distress, and breach of the implied warranty of
habitability because Lancaster allegedly did not address the mouse
infestation within a reasonable time.
¶4 Lancaster filed a motion for partial summary judgment on
Baja’s negligent infliction of emotional distress claim and another
claim that is not the subject of this appeal. In her response to the
motion, Baja cited, among other exhibits, text messages between
her and an agent of Lancaster; the transcript of her own deposition;
and portions of the deposition transcript of Martin Duman, a
principal of Lancaster. (We do not consider the portions of the
1 Duman deposition transcript or the medical records Baja cited in
the response because those documents do not appear in the record.
See In re Marriage of McSoud, 131 P.3d 1208, 1211, 1223 (Colo.
App. 2006).) Baja did not tender an affidavit or expert report to
support the response.
¶5 The court granted summary judgment to Lancaster on Baja’s
negligent infliction of emotional distress claim.
¶6 Baja proceeded to trial on her breach of the implied warranty
of habitability claim. (She voluntarily dismissed her breach of
contract claim before trial.) The jury found in Baja’s favor and
awarded her $10,000 in damages against Lancaster. (The judgment
entered on that claim is not an issue in this appeal.) After Baja
prevailed at trial on her implied warranty of habitability claim, she
appealed the court’s grant of summary judgment to Lancaster on
her negligent infliction of emotional distress claim.
II. Analysis
A. Standard of Review
¶7 “We review a grant of summary judgment de novo.” Norton v.
Ruebel, 2024 COA 108, ¶ 48, 562 P.3d 96, 105. “Summary
judgment is appropriate when ‘there is no genuine issue as to any
2 material fact and . . . the moving party is entitled to a judgment as
a matter of law.’” Thomas v. Childhelp, Inc., 2024 COA 16, ¶ 13,
548 P.3d 1152, 1155 (quoting C.R.C.P. 56(c)). “The moving party
has the burden of establishing the lack of a triable factual issue,
and all doubts as to the existence of such an issue must be resolved
against the moving party.” Id. (quoting Churchey v. Adolph Coors
Co., 759 P.2d 1336, 1340 (Colo. 1988)). When “summary judgment
is sought regarding an issue on which the moving party would not
bear the burden of persuasion at trial, the moving party can meet
its initial burden of production by showing that there is an absence
of evidence in the record to support the nonmoving party’s case.”
D.R. Horton, Inc.–Denver v. D & S Landscaping, LLC, 215 P.3d 1163,
1166-67 (Colo. App. 2008).
¶8 “Once the moving party has met [its] initial burden of
production, the burden shifts to the nonmoving party to establish
that there is a triable issue of fact.” Cont’l Air Lines, Inc. v. Keenan,
731 P.2d 708, 713 (Colo. 1987). “The nonmoving party may not rely
on ‘mere allegations or denials’ of the moving party’s pleadings but
must identify specific facts, through affidavits or otherwise, that
show there is a genuine triable issue sufficient to allow a reasonable
3 jury to return a verdict in its favor.” City & Cnty. of Denver v.
Monaghan Farms, Inc., 2023 COA 60, ¶ 21, 536 P.3d 825, 829
(quoting A-1 Auto Repair & Detail, Inc. v. Bilunas-Hardy, 93 P.3d
598, 603 (Colo. App. 2004)). “If the nonmoving party cannot muster
sufficient evidence to make out a triable issue of fact on [her] claim,
a trial would be useless and the moving party is entitled to
summary judgment as a matter of law.” Cont’l Air Lines, 731 P.2d
at 713.
¶9 “To avoid summary judgment, the evidence presented in
opposition to such a motion must . . . be sufficient to demonstrate
that a reasonable jury could return a verdict for the [nonmoving]
party.” Andersen v. Lindenbaum, 160 P.3d 237, 239 (Colo. 2007).
“Mere conclusory statements are not sufficient to raise genuine
factual issues.” Olson v. State Farm Mut. Auto. Ins. Co., 174 P.3d
849, 858 (Colo. App. 2007); see also Celotex Corp. v. Catrett, 477
U.S. 317, 322 (1986) (The moving party is entitled to summary
judgment if the nonmoving party “fails to make a showing sufficient
to establish the existence of an element essential to that party’s
case, and on which that party will bear the burden of proof at
trial.”).
4 B. Baja Failed to Establish a Triable Issue as to Whether Lancaster Created an Unreasonable Risk of Physical Harm
¶ 10 To establish a negligent infliction of emotional distress claim,
a plaintiff must show that the defendant’s negligence created an unreasonable risk of physical harm and caused the plaintiff to be put in fear for [her] own safety, that this fear had physical consequences or resulted in long- continued emotional disturbance, and that the plaintiff’s fear was the cause of the damages sought.
Draper v. DeFrenchi-Gordineer, 282 P.3d 489, 496-97 (Colo. App.
2011). Thus, a claim for negligent infliction of emotional distress
fails if the plaintiff cannot establish the “unreasonable risk of
physical harm” element. Id.; see also Slovek v. Bd. of Cnty.
Comm’rs, 697 P.2d 781, 783 (Colo. App. 1984) (holding that the
plaintiff was not entitled to damages for emotional distress because
he did not allege he was “subjected to an unreasonable risk of
bodily harm because of the negligence of another,” even though he
could “recover damages for annoyance and discomfort” under his
other claims), aff’d, 723 P.2d 1309 (Colo. 1986).
¶ 11 Like the court, we focus on whether Baja “set forth specific
facts showing that there [was] a genuine issue for trial,” C.R.C.P.
56(e) — whether Lancaster’s alleged negligence created “an
5 unreasonable risk of physical harm,” Draper, 282 P.3d at 496. (For
purposes of this analysis, we presume, but do not decide, that
Lancaster was negligent.)
¶ 12 In support of her argument that there was a triable factual
issue as to whether the mouse infestation resulted in an
unreasonable risk of physical harm, Baja pointed to
• the “numerous express correspondence” in which she
informed Lancaster’s agent that “she was in fear for her
own health and safety”;
• other correspondence “wherein [Baja] convey[ed] the
severity of the infestation and her concerns,” which
Lancaster’s agent “expressly affirm[ed],” and in which the
agent agreed “with her concerns and the severity of the
problem”;
• Baja’s deposition testimony, “wherein [she] testified that
the ‘toxicity level of the feces especially in the quantities
that were in [her] personal space’ was so severe as to
implicate ‘severe’ health concerns”;
6 • the principals of Lancaster’s acknowledgment that “the
infestation needed to be remedied immediately as it
affected [Baja]’s health and safety”; and
• Lancaster’s retention of a cleaning service “whose duties
involved removing ‘everything that was considered a
health risk to [Baja] and [her] pet and discard[ing]
belongings the[y] deemed too badly damaged or too toxic
to be salvageable.”
¶ 13 In its order granting Lancaster’s summary judgment motion,
the court found that “the unreasonableness of the risks associated
with mice in a residential dwelling [wa]s not . . . readily evident.” It
noted there was “no evidence, outside of [Baja]’s own testimony,
that th[e] type of mouse, th[e] infestation, and the circumstances
surrounding the alleged infestation created an unreasonable risk of
physical harm.” The court added that, “[w]ith only reliance
upon . . . lay and conclusory statements about the alleged severity
of the infestation,” Baja failed to demonstrate that the mouse
infestation “created an unreasonable risk of physical harm.” The
court concluded that, “[b]ecause [Baja] [wa]s unable to demonstrate
record evidence that an unreasonable risk of physical harm was
7 created by defendant’s negligence, summary judgment [wa]s
appropriate.”
¶ 14 Baja’s appeal hinges on the distinction between a risk of
physical harm and an unreasonable risk of physical harm, which
the supreme court analyzed in City & County of Denver v. Dennis,
2018 CO 37, ¶ 23, 418 P.3d 489, 497. In that case, the court
interpreted “unreasonable risk” in the context of determining the
existence of a “dangerous condition” for purposes of the Colorado
Governmental Immunity Act (the CGIA). Id. at ¶ 23, 418 P.3d at
497 (quoting § 24-10-103(1.3), C.R.S. 2024). Section
24-10-103(1.3) of the CGIA, defines a “dangerous condition,” in
relevant part, as one that “constitutes an unreasonable risk to the
health or safety of the public.”
¶ 15 The court explained that, while a risk is “the chance of injury,
damage, or loss,” Dennis, ¶ 23, 418 P.3d at 497 (quoting Black’s
Law Dictionary 1524 (10th ed. 2014)), an unreasonable risk is “a
chance of injury, damage, or loss which exceed[s] the bounds of
reason,” id. (emphases added). The court concluded that a
deteriorated road without “potholes or sinkholes” or “features which
would force a driver to make an emergency maneuver, or any other
8 road characteristics such as a raised pavement lip that could
damage a vehicle and lead to an accident” was not “unreasonably
risky.” Id. at ¶ 26, 418 P.3d at 498; see Galef v. Univ. of Colo., 2022
COA 91, ¶¶ 42, 47, 520 P.3d 184, 193 (holding that the presence of
imperceptibly wet, slippery stairs in a public building poses an
unreasonable risk to the health and safety of the public, unlike the
risk of a “mere ‘tripping hazard’” such as “an uneven sidewalk”
(quoting Maphis v. City of Boulder, 2022 CO 10, ¶ 24, 504 P.3d 287,
292)).
¶ 16 Applying Dennis’s definition of “unreasonable risk,” Baja
needed to set forth specific facts showing there was a genuine issue
regarding whether the risk of physical harm resulting from mice in
the apartment “exceeded the bounds of reason.” Dennis, ¶ 23, 418
P.3d at 497.
¶ 17 None of the evidence that Baja provided in support of the
response, however, established a triable issue on the unreasonable
risk of physical harm element of her negligent infliction of emotional
distress claim. In Baja’s deposition transcript, she testified that she
looked “into [the] kind of safety issues” associated with a mouse
infestation, and, “in what [she] recognize[d] as probably a limited
9 access of looking at things online, the toxicity level of the feces
especially in the quantities that were in [her] personal space [were]
so severe and those health implications [were] so severe” that she
began “wrestl[ing] with [a] frantic fear of how to try to salvage [her]
belongings . . . coupled with [an] understanding” that “trying to take
things out” of the apartment would disrupt the mice’s “nests and
potentially mice would scatter into other parts” of the apartment.
¶ 18 In her opening brief, Baja argues that the evidence of her
exposure to mouse feces; the property damage resulting from
“nesting, urine, and feces;” her “sleepless nights and general terror;”
her displacement from the apartment; and her decision to seek
therapy “show[] that a jury could find whether [Baja] was subjected
to an unreasonable risk of bodily harm.”
¶ 19 In support of this argument, Baja cites Lingo v. Pryer, No.
16CV30895, 2017 WL 7071693 (Colo. Dist. Ct., Adams Cnty. Feb.
7, 2017) (unpublished order). (Baja does not refer to a specific
court filing in Lingo, but our review of Lingo’s docket suggests that
she relies on the February 7 order in that case.)
¶ 20 Lingo does not support Baja’s argument. First, district court
orders do not bind us. See Sidman v. Sidman, 2016 COA 44, ¶ 10,
10 411 P.3d 167, 169. Second, the facts in Lingo were materially
different from those in this case. In Lingo, the court denied the
defendant motorcyclist’s motion for summary judgment on the
plaintiff truck driver’s negligent infliction of emotional distress claim
based on its determination that a motorcyclist’s effort to “sneak
around” another vehicle in a one-lane construction zone presents
an unreasonable risk of physical harm. 2017 WL 7071693, at *1.
¶ 21 In contrast, Baja failed to set forth specific facts showing that
the mouse infestation created a risk of physical harm, much less an
unreasonable risk. Baja’s deposition testimony that the infestation
caused her to experience “tremendous property damage,” “sleepless
nights[,] and general terror”; to vacate the apartment; and to seek
therapy fell short of establishing that a reasonable jury could find
that Lancaster’s alleged negligence resulted in an unreasonable risk
of physical harm. See Andersen, 160 P.3d at 239.
¶ 22 Moreover, Baja does not persuade us with her argument
premised on section 38-12-505(4)(i), C.R.S. 2024, which establishes
a rebuttable presumption that “[a]n infestation of rodents” at
residential premises materially interferes with a tenant’s life, health,
or safety for purposes of warranty of habitability claims. Baja does
11 not point to any authority indicating that we can engraft language
from the warranty of habitability statute onto a negligence claim. In
any event, the statute does not say that a rodent infestation creates
an unreasonable risk of physical harm or that a plaintiff who proves
a warranty of habitability claim based on such an infestation is
automatically entitled to damages for negligent infliction of
emotional distress. Thus, claims for breach of the warranty of
habitability and negligent infliction of emotional distress rest on
different elements.
¶ 23 For these reasons, we conclude that, even after granting Baja
the benefit of all favorable inferences that a jury may reasonably
draw from the undisputed facts and resolving all doubts against
Lancaster, see Norton, ¶ 50, 562 P.3d at 106, Baja nonetheless
failed to set forth specific facts showing the existence of a genuine
triable issue on her negligent infliction of emotional distress
claim — specifically, that the presence of mice in the apartment
created a risk of physical harm that “exceeded the bounds of
reason,” Dennis, ¶ 23, 418 P.3d at 497.
¶ 24 In light of our conclusion, we need not address Baja’s
argument that the toxicity of rodents is “well within the lay
12 competence of a juror,” and, therefore, she could prove an
unreasonable risk of physical harm without expert testimony.
III. Disposition
¶ 25 The judgment is affirmed.
JUDGE PAWAR and JUDGE HAWTHORNE concur.