Bailiff v. Securitas Security Services USA, Inc.

497 F. Supp. 2d 1236, 2007 U.S. Dist. LEXIS 53211, 2007 WL 2102832
CourtDistrict Court, D. Kansas
DecidedJuly 20, 2007
Docket06-2225-JWL
StatusPublished

This text of 497 F. Supp. 2d 1236 (Bailiff v. Securitas Security Services USA, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Kansas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Bailiff v. Securitas Security Services USA, Inc., 497 F. Supp. 2d 1236, 2007 U.S. Dist. LEXIS 53211, 2007 WL 2102832 (D. Kan. 2007).

Opinion

MEMORANDUM & ORDER

LUNGSTRUM, District Judge.

Plaintiff Kelli Bailiff filed suit against defendant, her former employer, alleging violations of Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e et seq., and the Fair Labor Standards Act, 29 U.S.C. § 201 et seq. This matter is presently before the court on defendant’s motion for summary judgment (doc. 81). As will be explained, the motion is denied.

I. Facts

The following facts are uncontroverted or related in the light most favorable to plaintiff, the nonmoving party. Defendant Securitas Security Services USA, Inc. (“Securitas”) provides security services at Sprint’s headquarters in Overland Park, Kansas. In February 2004, plaintiff was hired by defendant as the Campus Account Manager at the Sprint campus. As the Campus Account Manager, plaintiffs job was to supervise and train the concierge guards, the campus officers and the security officers — about 60 guards in total. Concierge guards are security officers stationed at the entrances and exits of the eighteen buildings on the Sprint campus. All guards are required to enforce the post orders and follow generally accepted security procedures and plaintiff was directly responsible for the guards’ performance. Sprint employs Mike Noss as its Security and Safety Manager at the Sprint campus and Bob DeWald as Manager of its Asset Protection Group. In those roles, Mssrs. Noss and DeWald are responsible for evaluating the security services provided by defendant and it was and is critical that defendant’s employees, including plaintiff, perform their duties at a level that satisfies the client — namely, Mssrs. Noss and DeWald as agents of Sprint.

Shortly after plaintiff began her employment with defendant, Gary Owensby, one of defendant’s Area Vice Presidents, mentioned to plaintiff the possibility of promoting plaintiff to the Branch Manager position. The Branch Manager supervises the activities of the three account managers at the Sprint campus-the Campus Account Manager (plaintiffs position); the National *1238 Command Center (NCC) manager, who manages system data administrators (a position held by Karen Becker); and the Off-Campus Manager (a position held by Fred Cox). In May 2004, after Mr. Owensby’s initial discussion with plaintiff about promoting her to the Branch Manager position, Mr. Owensby hired David Vogel as the Branch Manager. According to plaintiff, Mr. Owensby brought Mr. Vogel in to help train plaintiff to assume the position and, during the summer of 2004, Mr. Vogel trained plaintiff in a variety of subjects pertinent to the Branch Manager position. After receiving training, plaintiff and Mr. Owensby negotiated the terms of her new position and she was offered and accepted the Branch Manager position to begin effective October 1, 2004.

In September 2004, Mr. Owensby advised Brad Van Hazel, defendant’s President of National Accounts, that he intended to promote plaintiff to the Branch Manager position. Mr. Van Hazel told Mr. Owensby that the client, via Mr. De-Wald, had communicated to him “ongoing service concerns” about plaintiff and the guards for whom plaintiff was responsible. According to Mr. Van Hazel, Mr. DeWald had “numerous discussions” with him about the service that defendant was providing at the campus. As a result of these discussions with the client, Mr. Van Hazel told Mr. Owensby that he did not think it was “a very good idea” to promote plaintiff to the position and believed that such a promotion would not “settle well” with the client. After his discussion with Mr. Van Hazel, Mr. Owensby advised David Vogel to tell plaintiff that the promotion was “on hold.” Plaintiff never received the promotion.

In January 2005, Mike Noss started at Sprint as its Security and Safety Manager. Shortly thereafter, Mr. Noss began observing the guards for whom plaintiff was responsible. He noticed that many guards (particularly, concierge guards) were too informal and were not enforcing basic security rules such as greeting employees and guests, checking badges and requiring visitors to sign in. He also observed that the guards’ level of report writing was poor. By March 2005, Mr. Noss continued to be dissatisfied with the service of plaintiffs guards and had not seen any improvement in that service. Thus, Mr. Noss decided to conduct a security audit of the concierge guards. According to Mr. Noss, he believed that conducting an audit would enable him to get a comprehensive look at the level of service provided by the concierge guards and to present those findings to defendant in a formal manner in the hopes that corrective action would be taken by defendant to increase the level of service to meet Sprint’s expectations.

Mr. Noss contracted with American Security Services to perform the audit and the audit was conducted in March 2005. The audit was designed to test basic services performed by concierge guards such as checking badges, signing visitors in and making sure property was not stolen. One of its purposes was to test whether the guards were following the conditions of the post orders. While the parties dispute some of the specific findings of the audit, it is undisputed that, overall, the concierge guards performed miserably. Indeed, Mr. Noss reported to several individuals, including plaintiff, that the performance of the guards was “horrible.” As a result of the audit and other service problems associated with the Sprint account, Sprint required defendant to submit to it a performance improvement plan.

On March 31, 2005, defendant forwarded to Sprint an executive summary of its performance improvement plan. In that executive summary, defendant stated that “[o]ver the next 30 days, all three Account Managers at the World Headquarters are *1239 to be phased out and replaced with qualified, motivated, and skilled individuals.” Consistent with that statement, Matt Smo-lecki, on March 30, 2005, drafted a termination letter for plaintiff. Nonetheless, on April 1, 2005, Mr. Smolecki (who came to the campus in late February 2005 and became the Branch Manager for the campus in March 2005) gave to plaintiff a memorandum detailing plaintiffs “unacceptable” job performance and setting forth “improvement” criteria. Indeed, Mr. Smolecki testified that he prepared the April 1, 2005 memorandum to help plaintiff improve her job performance. On April 6, 2005, Mr. Smolecki notified plaintiff in a written memorandum that defendant had decided to terminate her employment essentially based on the need to address the service concerns expressed by Sprint. The memorandum also details several specific examples of deficiencies in plaintiffs performance and identifies the results of the audit as the first example.

Additional facts will be related, as necessary, in connection with the court’s analysis of defendant’s motion. and plaintiffs particular claims.

II. Summary Judgment Standard

Summary judgment is appropriate if the moving party demonstrates that there is “no genuine issue as to any material fact” and that it is “entitled to a judgment as a matter of law.” Fed.R.Civ.P. 56(c).

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Bluebook (online)
497 F. Supp. 2d 1236, 2007 U.S. Dist. LEXIS 53211, 2007 WL 2102832, Counsel Stack Legal Research, https://law.counselstack.com/opinion/bailiff-v-securitas-security-services-usa-inc-ksd-2007.