Bacoka v. Best Buy Stores, L.P.

CourtCalifornia Court of Appeal
DecidedOctober 29, 2021
DocketB306900
StatusPublished

This text of Bacoka v. Best Buy Stores, L.P. (Bacoka v. Best Buy Stores, L.P.) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Bacoka v. Best Buy Stores, L.P., (Cal. Ct. App. 2021).

Opinion

Filed 10/29/21 CERTIFIED FOR PUBLICATION

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

SECOND APPELLATE DISTRICT

DIVISION EIGHT

MILAN BACOKA, SR., et al., B306900

Plaintiffs and Appellants, (Los Angeles County Super. Ct. No. BC688588) v.

BEST BUY STORES, L.P.,

Defendant and Respondent.

APPEAL from a judgment of the Superior Court of Los Angeles County, Yolanda Orozco, Judge. Affirmed. Furtado Law and David J. Furtado for Plaintiffs and Appellants. Lewis Brisbois Bisgaard & Smith, Jeffry A. Miller, Ernest Slome; Prindle Goetz, Barnes & Reinholtz and R. Derek Classen for Defendant and Respondent.

********** Plaintiffs Milan and Bernardica Bacoka sued defendant Best Buy Stores, L.P. for damage to their property caused by a water leak from a negligently installed washing machine purchased from and allegedly installed by Best Buy. Best Buy moved for summary judgment on the ground that an independent contractor installed the washing machine. The trial court granted summary judgment in Best Buy’s favor. We affirm, finding no material dispute that the washing machine was installed by an independent contractor. BACKGROUND Plaintiffs sued Best Buy, alleging several theories of negligence. The complaint alleged that plaintiffs own an apartment complex in San Pedro, California, and that plaintiffs’ tenant purchased a Samsung washing machine from Best Buy. The washing machine was negligently installed by Best Buy, causing a water leak which resulted in significant damage to plaintiffs’ property, rendering several units uninhabitable. Plaintiffs’ theory of causation was that the hot water supply hose was negligently threaded onto the machine, causing the leak. Best Buy moved for summary judgment, arguing the washing machine was installed by an independent contractor and not by Best Buy, and that it was therefore not responsible for the damage to plaintiffs’ property. Best Buy offered evidence that its subsidiary, Best Buy Warehouse Logistics, Inc., had a contract with Penn Ridge Transportation, Inc. (the Master Services Agreement). Under that agreement, Penn Ridge “shall provide services . . . as a duly licensed broker of property by the U.S. Federal Motor Carrier Safety Administration . . . , not as a motor carrier, and, as such, is engaged in the business of arranging for transportation of Merchandise between points in the United

2 States and other destinations for accounts, such as Best Buy, utilizing the services of independent motor carriers to effectuate the pick-up, delivery, and in-home installation of Merchandise originating from or consigned to Best Buy or its Customers.” Under the agreement, Penn Ridge is obligated to subcontract with third party carriers to deliver and install Best Buy merchandise. Carriers are defined under the Master Services Agreement as “any independently owned and operated motor carrier under contract with [Penn Ridge] who may also provide Installation Services as part of its overall business.” Under the agreement, Penn Ridge must require carriers to “furnish, provide and maintain all vehicles, equipment, tools, labor, and supervision necessary, required, or proper for the safe and efficient performance of the obligations” under the agreement. The carriers’ trucks did not display the Best Buy name or logo. The delivery teams did not wear any Best Buy branded clothing. The equipment used by the carriers’ delivery teams varied by carrier, as each carrier had its own best practices and determined what equipment was necessary to carry out the installations. The agreement also requires Penn Ridge to “contract with Carriers that are proficient in all aspects of Services including but not limited to: (1) customer services skills; (2) conflict management . . . ; (3) customer education . . . ; (4) illustrate the work performed after the delivery has occurred; (5) offer to teach the Customer how to use their appliance or TV (at no extra charge); and, (6) ask the Customer if they have any questions or concerns.”

3 Penn Ridge found carriers by word of mouth, or by running ads. Penn Ridge alone determined if the carriers were qualified to provide necessary delivery and installation services, and entered into contracts with those carriers. The contracts provided that the carriers did not have an exclusive right to perform subcontracted services for Penn Ridge, and that Penn Ridge did not have an exclusive right to the carriers’ services. The contracts further stated the carriers were providing services as independent contractors, with full control over their personnel, and the carriers were responsible for their own workers’ compensation and unemployment compensation. Under the contract between Best Buy and Penn Ridge, Best Buy “[f]or quality assurance purposes . . . will notify [Penn Ridge] of its dissatisfaction with Carriers for any reason at any time . . . .” If Best Buy provides notice of dissatisfaction, Penn Ridge “will investigate the matter and take appropriate steps in accordance with its agreement with the Carrier. Any such notice given by Best Buy will not be construed . . . to be a direct or indirect instruction to terminate or otherwise affect [Penn Ridge’s] relationship with its own employees or Carrier.” In this case, the washing machine was delivered by a carrier, B3D Transportation, pursuant to its agreement with Penn Ridge. The owner of B3D, David Santo Padilla, considered himself an independent contractor. He trained his employees how to make deliveries and installations, and neither Best Buy nor Penn Ridge told him how to train his employees, or which tools were required. Mr. Padilla knew which tools were required based on his own trade experience. In opposition to the motion for summary judgment, plaintiffs argued certain provisions in Best Buy’s agreement with

4 Penn Ridge show Best Buy has control over the delivery and installation of appliances. 1 Plaintiffs offered evidence that while Best Buy does not train carriers to install Best Buy products, Best Buy occasionally audits carriers by “rid[ing] behind installers as they are entering homes [to] watch the work and report it back to [the] third-party to let them know it was done correctly or incorrectly.” Best Buy also requires on-time delivery, and that installation is done correctly the first time. Best Buy gave Penn Ridge access to its routing system so that Penn Ridge could route drivers to effectuate deliveries. The agreement provides that Penn Ridge shall require all contracted carriers to comply “with all policies and procedures promulgated by Best Buy including, without limitation, safety procedures, Best Buy’s Vendor Privacy and Security Policy and its policy regarding gifts and gratuities . . . .” The agreement also required Penn Ridge to keep a field management team to facilitate the carriers’ compliance “with applicable standards that have been reviewed/approved by Best Buy.” Penn Ridge was also to require its carriers to “provide real time data entry in Best Buy’s systems in the normal process of completing” service orders, that they be available to provide services Monday through Saturday, and that they complete all

1 We note that plaintiffs’ responsive separate statement in opposition to Best Buy’s summary judgment motion makes no mention, whatsoever, of these provisions of the agreement, and it does not appear the trial court considered these provisions when making its ruling. Opposition separate statements must cite to facts and evidence for the evidence to be considered by the court. (Madden v. Del Taco, Inc. (2007) 150 Cal.App.4th 294, 300.)

5 services before 7:00 p.m. Penn Ridge was required to contact Best Buy for “additional instructions” for delivery problems, such as the customer not being home.

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