Avita Health Sys. v. Robertson

2024 Ohio 1619
Ohio Court of Appeals·Decided April 26, 2024·No. H-23-020·Published

Opinion

IN THE COURT OF APPEALS OF OHIO SIXTH APPELLATE DISTRICT

HURON COUNTY

Avita Health System Court of Appeals No. H-23-020 Appellee Trial Court No. CVF2201300 v. James Robertson DECISION AND JUDGMENT Appellant Decided: April 26, 2024

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John C. Oberholtzer, for appellant.

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ZMUDA, J.

{¶ 1} Appellant, James Robertson, appeals the June 8, 2023 order of the Norwalk Municipal Court granting summary judgment in favor of appellee, Avita Health System. Because no genuine issue of material fact remains, we affirm.

I. Background

{¶ 2} On October 11, 2023, appellee, a health services provider, filed a complaint against appellant asserting a claim styled as an “action on account/oral contract” and seeking payment for an outstanding balance of $4,820.28 and $417.60 in prejudgment statutory interest. Attached to the complaint was an account summary listing dates and locations of the services appellee claimed to have provided to appellant, with each entry containing an outstanding balance and a corresponding amount of prejudgment interest. Appellee filed an answer denying the claims and asserting several affirmative defenses.

{¶ 3} Following written discovery, appellee moved for summary judgment.

Appellee’s motion asserted that appellee provided medical services to appellant in 2020 and appellant failed to pay for the services. Appellee argued that in an action on an account for services provided, a plaintiff is entitled to recover the reasonable value of the services. Appellee, citing to Robinson v. Bates, 2006-Ohio-6362, paragraph one of the syllabus, contended that a medical provider’s bill is prima facie evidence of the reasonable value of the services. Accordingly, appellee argued that its itemizations of services—attached to a supporting affidavit filed with the motion as Exhibit A—were prima facie evidence that the charges were reasonable, and if appellant failed to rebut the presumption, then appellee was entitled to summary judgment. Further, appellee argued that because the charges reflected contracted rates between appellee’s insurance provider and appellant, appellant should join his insurance provider if appellant questioned their reasonableness. Finally, appellee referred to a second affidavit, exhibit B, to support its calculation of prejudgment interest.

{¶ 4} Exhibit A to appellee’s motion for summary judgment was the affidavit of Morgan Jones, patient receivables manager for appellee.1 Appellee attested to having personal knowledge of the matters in the affidavit. In the affidavit’s second paragraph, Jones stated that she had reviewed the account statements and records kept in appellee’s usual course of business, and after reviewing these records, she determined that appellant’s principal balance was $4,820.28 for medical services provided by appellee. Jones further attested that the balance reflected “the reasonable and customary charges for the services.”

{¶ 5} In the affidavit’s third paragraph, Jones stated that the records referenced in the affidavit’s second paragraph “were made at or near the time of service, * * * by or from information transmitted by a person with knowledge[,] * * * kept in the ordinary course of business and are a product of the regular practice of [appellee].” The affidavit further declared that attached to the affidavit were documents that constituted a “true and accurate copy of account for [appellant].”

{¶ 6} Finally, in paragraph 4, Jones averred that appellee had billed any insurance or third-party payers identified by appellant, and the amounts listed in the attachments were the remaining balances “based upon the agreed upon and contracted rates with [appellant’s] private health insurer, Anthem.”

1 Although the affidavit in exhibit A to appellee’s motion for summary judgment was unexecuted, appellee filed a supplement to its motion for summary judgment providing the executed affidavit.

{¶ 7} The attachments to Jones’s affidavit are 11 documents labeled as “itemizations of services” for appellant. Each itemization contains a service location, provides a service date, and states that appellant was insured through Anthem. Each itemization also states that the charges are either professional charges or hospital charges, and identifies either a specific medical provider or a department specialty. The itemizations also list charges for services, payments made by Anthem, deductible or co- insurance amounts, and contractual credits for Anthem insureds. The bottom of each itemization states the total billed charges as well as the patient’s balance, which reflects the amount due after insurance payments and insurance contractual credits. The sum of each patient balance from all 11 itemizations is $4,820.28, the amount sought in appellee’s complaint before prejudgment interest.

{¶ 8} Exhibit B to appellee’s motion for summary judgment is the affidavit of Amy Daniels, an employee of Debt Recovery Solutions of Ohio, Inc., a collection agency. Daniels’s affidavit was solely concerned with calculating prejudgment interest. Daniels asserted that she became familiar with appellant’s unpaid statements with appellee when her employer was referred the account, and that she calculated the interest from the date the payment was due on the account until the date the account was referred to litigation. Attached to her affidavit were several pages providing detail about interest calculations for each charge.

{¶ 9} In opposing appellee’s motion, appellant made several arguments: (1) the rationale in Robinson v. Bates, 2006-Ohio-6362, should only apply to claims against an insurance company or some other provider, not to claims against a patient; (2) appellant should owe no balance to appellee; (3) appellee did not submit an accounting of the payment history on appellant’s account to reflect payments made by either appellant or which charges had been submitted to and either paid or denied by his insurance company; and (4) Jones’s affidavit did not satisfy Civ.R. 56(E) because she did not look at original documents.

{¶ 10} Appellant also submitted his own affidavit to support his opposition to summary judgment.2 In appellant’s affidavit, appellant attested that on April 22, 2020, he visited appellee’s Galion facility for a medical test and was hospitalized at the Ontario facility, he had health insurance through Anthem at that time, and he disputed “that the bill is for the reasonable value of services rendered and he has no way of knowing what his insurance provider paid and what is due.”

{¶ 11} Appellee’s reply contended that appellant failed to meet his burden of proof in providing competent credible evidence to establish a genuine issue of material fact. Appellee argued that appellant’s affidavit contained only unsupported and self-serving assertions that were insufficient to create a genuine issue of material fact, and at

2 Appellant also submitted the affidavit of appellant’s counsel, John C. Oberholtzer, with his opposition brief. Oberholtzer’s affidavit attached appellee’s articles of incorporation, highlighting the sentence, “In no instance, however, will the Corporation engage in the practice of medicine.” Appellant’s purpose in attaching appellee’s articles of incorporation and highlighting this particular sentence is unclear, as appellant did not make any arguments in his opposition or elsewhere referencing either the articles of incorporation or this particular sentence.

minimum, appellant would have had to submit an affidavit from someone other than himself. Further, appellee argued that its motion was supported by more than the “Bates- Robinson figures in the invoices,” but also was supported by Jones’s averment in the affidavit that the services were reasonable and customary.

{¶ 12} The trial court granted summary judgment in favor of appellee without specifically addressing the parties’ arguments. Appellant filed a timely appeal of the order.

II. Assignment of Error

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Avita Health Sys. v. Robertson, 2024 Ohio 1619 (Ohio Ct. App. 2024).

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