AT&T Mobility LLC v. Shoukry

CourtDistrict Court, S.D. Ohio
DecidedJuly 26, 2021
Docket2:21-cv-00436
StatusUnknown

This text of AT&T Mobility LLC v. Shoukry (AT&T Mobility LLC v. Shoukry) is published on Counsel Stack Legal Research, covering District Court, S.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
AT&T Mobility LLC v. Shoukry, (S.D. Ohio 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF OHIO EASTERN DIVISION

AT&T MOBILITY LLC, NEW : CINGULAR WIRELESS PCS, LLC d/b/a : AT&T MOBILITY, AT&T MOBILITY : NEXT OPERATIONS, LLC, CRICKET : WIRELESS LLC, and AT&T CORP., : Case No. 2:21-cv-00436 : Plaintiffs, : CHIEF JUDGE ALGENON L. MARBLEY : v. : Magistrate Judge Vascura : TAMER SHOUKRY, : : Defendant. :

OPINION & ORDER

This matter is before the Court on the Plaintiffs’ Motion to Strike (ECF No. 17) and the Defendant’s Motion for Summary Judgment (ECF No. 21). The Plaintiffs moved to strike Mr. Shoukry’s second affirmative defense asserted in his Answer, which Mr. Shoukry opposes. (ECF Nos. 17, 19). Mr. Shoukry also seeks summary judgment, which Plaintiffs oppose. (ECF Nos. 21, 25). For the following reasons, this Court GRANTS the Plaintiffs’ Motion to Strike and DENIES WITHOUT PREJUDICE Defendant’s Motion for Summary Judgment. I. BACKGROUND A. Factual Background Cell phones are ubiquitous in modern life. Nearly as ubiquitous is the experience of entering into a contract with a wireless service provider as part of purchasing a new phone. AT&T, including its subsidiaries like Cricket, is one such provider of wireless service. (ECF No. 1 ¶ 13). AT&T sells new cell phones and other devices to individual consumers, as well as business customers. (Id.). The company expends substantial resources to ensure that it can offer a reliable, nationwide wireless network to its customers, as well as high-quality phones for its customers to take advantage of that network. (Id. ¶ 14). AT&T is able to offer installment contracts, subsidies, discounts, and other rebates that make its phones affordable to customers. (Id.). These inducements depend on customers activating and using their phones with rate plans on the AT&T authorized network for a minimum time period in compliance with their contracts. (Id.).

One of the most popular phone choices today is the Apple iPhone. An iPhone purchaser can purchase a device that is either “locked” or “unlocked.” When a device is “locked,” the user is bound to use a specific wireless carrier, such as AT&T. (Id. ¶ 15). AT&T and other providers sell locked devices through installment plans, discounts, rebates, and subsidies that allow consumers to make low monthly installment payments or otherwise pay a reduced purchase price. (Id. ¶ 16). Locked iPhones contain SIM cards that are linked to the AT&T network, meaning these devices will only function on that network. (Id. ¶ 17). AT&T’s business model of offering reduced price devices is only sustainable if the locked iPhone devices are activated and used as intended with the rate plans set forth in the purchaser’s contract. (Id. ¶ 18). If a user fails to make installment

payments, for instance, AT&T can enforce payment obligations by suspending or disconnecting service to the phone. (Id.). Locking phones for a specified period is a common industry practice. (Id. ¶ 20). If a customer wants an unlocked device, which would allow her to switch carriers as she so chooses, then she can purchase an unlocked device from a retailer at full price, which can be upwards of $1,000 for the newest version of the iPhone. (Id. ¶ 15). AT&T sells wireless service on both prepaid and postpaid rate plans. (Id. ¶ 21). A prepaid plan allows a customer to pay in advance for a specified amount of services like voice, text, and data over a time period, while a postpaid plan bills customers using recurring monthly charges. (Id.). Both postpaid and prepaid plans require entering into a contract with AT&T or a subsidiary like Cricket. (Id. ¶ 22). These contracts prohibit the unauthorized unlocking of an AT&T locked iPhone for a specific period of time. (Id. ¶ 23, 26–27, 36). For example, a locked iPhone sold under a Credit Sales Contract requires a user to wait at least 60 days after purchase and satisfy other contractual commitments, including making monthly payments and/or paying off the remaining balance, before she may unlock her iPhone. (Id. ¶ 33). Prepaid users must wait at least six months

before their devices are eligible to be unlocked. (Id. ¶ 39). AT&T provides unlocking services free of charge to eligible customers. (Id.). All iPhones are equipped with preinstalled, proprietary and copyrighted software belonging to Apple, including its iOS operating system. (Id. ¶ 47). On an unlocked device, a user can always access this software. (Id. ¶ 48). When a device is locked by a carrier, however, the carrier maintains the exclusive right to control access to the software through the “SIM Lock.” (Id.). The SIM Lock restricts access to all functionality on locked devices when not connected to the authorized network. (Id.). The SIM lock remains in effect until AT&T receives a valid “unlock request” and subsequently unlocks the phone. (Id. ¶ 50). The SIM Lock works in interaction with

the SIM cards placed in cell phones, which allow the device to access cellular networks. (Id. ¶ 51). SIM cards contain a unique 20-digit identifier know as an Integrated Circuit Card Identifier (“ICCID”). (Id.). When a SIM card is placed in a phone, the card and the phone communicate, allowing the phone to read information on the SIM card, including the ICCID. (Id.). Under typical circumstances, a user cannot change the ICCID transmitted from the SIM card to the phone or use more than one ICCID. (Id.). AT&T’s SIM Lock works by reading data from the SIM card, including its ICCID. (Id. ¶ 55). If the SIM Lock identifies an ICCID that is associated with a valid AT&T SIM card, SIM Lock allows full operation of the device. (Id.). If the ICCID number is not associated with a valid AT&T SIM card, the iPhone will display a message that the SIM is not supported and will prevent the user from accessing the iPhone or any of its applications. (Id.). When a user unlocks her phone without authorization, circumventing SIM Lock, AT&T is harmed because this user can now take her phone to a competing provider and stop making any payments to AT&T, despite owing AT&T all or most of the money under her installment contract. (Id. ¶ 20). Essentially, she could put very

little money down to get a new iPhone from AT&T, unlock the device in violation of her contract, and enter a new contract with a direct competitor. AT&T also loses its enforcement mechanism of terminating cellular service to the device when the device is unlocked. (Id.). AT&T’s ability to provide more affordable devices to its customers is undermined by unauthorized unlocking. (Id. ¶ 58). Enter the Genie SIM. The Genie SIM is a small hardware circumvention device. (Id. ¶ 59). The Genie SIM is inserted into the SIM card tray, where it sits between the metal contacts of a non-AT&T SIM card and the iPhone’s internal metal contacts. (Id. ¶ 61). The Genie SIM can monitor and intercept messages being sent between the SIM card and the iPhone, allowing it to

circumvent SIM Lock. (Id.). The Genie SIM allows a user to input an AT&T ICCID manually from an AT&T SIM card that is not actually in the device; that ICCID number must be obtained in addition to the device itself. (Id. ¶¶ 61–62). After that ICCID is input, the SIM lock is disabled, the iPhone is unlocked, and the device remains unlocked as long as the Genie SIM remains in the device. (Id.). These unauthorized AT&T ICCIDs will eventually become invalid, requiring a user to obtain and input a new ICCID to continue using the unlocked iPhone. (Id. ¶ 62). Defendant Tamer Shoukry maintains a Facebook profile with the user handle “Tamermrwirelessohio.” (Id. ¶ 67). On January 28, 2020, AT&T investigators contacted Mr. Shoukry on Facebook Messenger and inquired about purchasing Genie SIM devices. (Id.). Mr. Shoukry then sold ten of these devices to the investigators for $15 each. (Id.). Mr. Shoukry informed the investigators that the Genie SIM devices could unlock iPhone models from iPhone 7 through the iPhone 11.

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AT&T Mobility LLC v. Shoukry, Counsel Stack Legal Research, https://law.counselstack.com/opinion/att-mobility-llc-v-shoukry-ohsd-2021.