ATLANTA POSTAL CREDIT UNION v. DENICIA R. HOLIDAY

Court of Appeals of Georgia·Decided March 9, 2023·No. A22A1630·Published

Opinion

FIRST DIVISION

BARNES, P. J.,

BROWN and HODGES, JJ.

NOTICE: Motions for reconsideration must be physically received in our clerk’s office within ten days of the date of decision to be deemed timely filed.

https://www.gaappeals.us/rules

March 9, 2023

In the Court of Appeals of Georgia A22A1630. ATLANTA POSTAL CREDIT UNION v. HOLIDAY et al.

BARNES, Presiding Judge.

Denicia R. Holiday, for herself and on behalf of a putative class of other persons similarly situated, sued Atlanta Postal Credit Union (“APCU”) on breach of contract theories, complaining of the manner in which the credit union assessed overdraft fees (“OD Fees”). In this appeal, APCU challenges the denial of its motion to dismiss the complaint for failure to state a claim, and the grant of Holiday’s motion for class certification. For the reasons that follow, we affirm.

In the complaint filed on August 6, 2020, Holiday alleged that at all times relevant, her checking account with APCU was governed by form documents drafted by APCU – (i) a Membership and Account Agreement; and (ii) a Courtesy Pay

Agreement (hereinafter, collectively, “Account Documents”);1 that the Account Documents also governed the accounts of other APCU members and amounted to a contract of adhesion; that the Account Documents provided that APCU would assess OD Fees only on – as Holiday described in her complaint – “actual overdrafts, e.g., transactions that actually overdraw the account”; that the Account Documents did not define “balance” or “overdraw”; that contrary to its promises, APCU employed a uniform policy and practice to disregard the actual amount of money in the account, and to use instead a manufactured balance for assessing OD Fees; that by using such calculation to determine whether to assess OD Fees, APCU increased the number of OD Fees it charged its accountholders; and that

[t]his manufactured balance is not the official balance of the account and it is not the balance provided to accountholders in their monthly statements from APCU. As such, it is reasonable for Plaintiff and accountholders like her to interpret and understand APCU’s use of the term “balance” as the official balance in the account, i.e., the actual money in the account. Plaintiff and Class members could not reasonably have expected that APCU would assess OD Fees in this manner.

1 Holiday, more specifically, alleged that she and APCU had contracted for bank account deposit, checking, ACH, ATM, and debit card services.

As an example of APCU’s imposition of OD Fees on her own account, Holiday set out in the complaint:

APCU charged Plaintiff OD Fees on items that did not overdraw her account. For example, on April 2, 2019, Plaintiff was assessed a $32 Fee for a $50.00 Georgia ITS Tax transaction. This is despite the fact that, according to the bank statement issued by APCU, her account never went negative and always had sufficient funds to cover the transactions.

(Paragraph numbering omitted.) Holiday attached a copy of the Account Documents to her complaint as “Exhibit A.”

Alleging that the lawsuit was proper for class treatment, Holiday proposed that the class of persons be defined as: “All APCU checking account holders in the state of Georgia who, during the applicable statute of limitations, were charged OD Fees on items that did not overdraw their checking accounts.” Holiday further stated, “Subject to additional information obtained through discovery, the foregoing definition of the Class may be expanded or narrowed by amendment or amended complaint and/or at the class certification stage.” And she “reserve[d] the right to modify or amend the definition of the proposed Class before the Court determines whether certification is appropriate.”

In alleging breach of contract theories, Holiday claimed that APCU had breached the terms of the contract by charging OD Fees “on items that [did] not actually overdraw the account, i.e., when there were sufficient actual funds in the account to cover the item”; and that APCU had violated the covenants of good faith and fair dealing. Holiday sought judgment that provided, among other things, a declaration that APCU’s fee policies and practices are wrongful, unfair and unconscionable; an injunction against APCU’s polices and practices on OD Fees as challenged by the action; restitution of all wrongful OD Fees paid to APCU by plaintiff(s); actual damages in amounts to be proved; as well as pre- and post- judgment interest, attorney fees, and other costs of litigation. Holiday subsequently filed on December 20, 2021 a motion pursuant to OCGA § 9-11-23 seeking certification of a class defined as: “All current and former [APCU] accountholders in the state of Georgia who, from August 6, 2014 through August 31, 2021, were charged overdraft fees on items that did not overdraw their checking accounts.”

Meanwhile, on October 6, 2020, APCU filed its answer denying that Holiday was entitled to any relief; APCU also filed a motion to dismiss the complaint under OCGA § 9-11-12 (b) (6).

On February 3, 2021, the trial court entered an order that denied APCU’s motion to dismiss. And in light of Holiday’s pending motion for class certification, the order expressly anticipated the start of “discovery germane to the issue of [class certification].”

During such discovery, APCU presented the affidavit of its Chief Risk Officer.

She averred that “[e]very account at APCU is governed by the [Membership and Account Agreement],” and that “Exhibit A of the Complaint is a true and correct copy of an APCU Membership Agreement with those provisions applicable to the claims provided in this case.” The Membership and Account Agreement contains a “Payment of Overdrafts” provision, stating:

If, on any day, the available funds in your savings or checking account are not sufficient to pay the full amount of a check, draft, transaction, or other items, plus any applicable fee that is posted to your account, we may return the item or pay it, as described below. [APCU’s]

determination of an insufficient available account balance may be made at any time between the presentation and [APCU’s] midnight deadline with only one review of the account required. We do not have to notify you if your account does not have sufficient available funds in order to pay an item. Your account may be subject to a charge for each item regardless of whether we pay or return the item.

It is uncontroverted that, at all times relevant, the Courtesy Pay Agreement provided, among other things, “An overdraft occurs when you do not have enough money in your account to cover a transaction, but APCU pays it anyway.”

APCU’s Chief Risk Officer stated further in her affidavit that APCU had sent “compliance updates” to its members concerning the assessment of overdrafts. As an example of one such “mass-mailed communication,” the Chief Risk Officer attached to her affidavit a two-page form letter addressed to “Member” from APCU’s Chief Operations Officer; placed within the text of one of the 15 bullet items set out on the second page, the following sentence can be found: “The available balance for checks, ACH items, and recurring debit card transactions is comprised of the current, or ledger, balance, less any holds on deposited funds and any debit card holds, plus the amount of the Overdraft Privilege limit and any available overdraft protection.” APCU’s Chief Risk Officer recounted in her affidavit that “[s]imilar letters” were sent on a quarterly basis.

APCU’s Chief Risk Officer further averred that when an APCU member utilized overdraft protection, the member was sent a letter stating:

Your MEMBER BENEFITS CHECKING available balance is not sufficient to cover the following: [description of overdrawn transaction]

for $ [amount of transaction]. This item has been paid through Courtesy Pay. After posting the withdrawal of $ [amount of transaction] and a fee of $32.00 was assessed, your balance is now $ [ledger balance] and your available balance is $ [available balance].

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ATLANTA POSTAL CREDIT UNION v. DENICIA R. HOLIDAY, (Ga. Ct. App. 2023).

ATLANTA POSTAL CREDIT UNION v. DENICIA R. HOLIDAY (ATLANTA POSTAL CREDIT UNION v. DENICIA R. HOLIDAY) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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