ATLANTA POSTAL CREDIT UNION v. DENICIA R. HOLIDAY

CourtCourt of Appeals of Georgia
DecidedMarch 9, 2023
DocketA22A1630
StatusPublished

This text of ATLANTA POSTAL CREDIT UNION v. DENICIA R. HOLIDAY (ATLANTA POSTAL CREDIT UNION v. DENICIA R. HOLIDAY) is published on Counsel Stack Legal Research, covering Court of Appeals of Georgia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
ATLANTA POSTAL CREDIT UNION v. DENICIA R. HOLIDAY, (Ga. Ct. App. 2023).

Opinion

FIRST DIVISION BARNES, P. J., BROWN and HODGES, JJ.

NOTICE: Motions for reconsideration must be physically received in our clerk’s office within ten days of the date of decision to be deemed timely filed. https://www.gaappeals.us/rules

March 9, 2023

In the Court of Appeals of Georgia A22A1630. ATLANTA POSTAL CREDIT UNION v. HOLIDAY et al.

BARNES, Presiding Judge.

Denicia R. Holiday, for herself and on behalf of a putative class of other

persons similarly situated, sued Atlanta Postal Credit Union (“APCU”) on breach of

contract theories, complaining of the manner in which the credit union assessed

overdraft fees (“OD Fees”). In this appeal, APCU challenges the denial of its motion

to dismiss the complaint for failure to state a claim, and the grant of Holiday’s motion

for class certification. For the reasons that follow, we affirm.

In the complaint filed on August 6, 2020, Holiday alleged that at all times

relevant, her checking account with APCU was governed by form documents drafted

by APCU – (i) a Membership and Account Agreement; and (ii) a Courtesy Pay Agreement (hereinafter, collectively, “Account Documents”);1 that the Account

Documents also governed the accounts of other APCU members and amounted to a

contract of adhesion; that the Account Documents provided that APCU would assess

OD Fees only on – as Holiday described in her complaint – “actual overdrafts, e.g.,

transactions that actually overdraw the account”; that the Account Documents did not

define “balance” or “overdraw”; that contrary to its promises, APCU employed a

uniform policy and practice to disregard the actual amount of money in the account,

and to use instead a manufactured balance for assessing OD Fees; that by using such

calculation to determine whether to assess OD Fees, APCU increased the number of

OD Fees it charged its accountholders; and that

[t]his manufactured balance is not the official balance of the account and it is not the balance provided to accountholders in their monthly statements from APCU. As such, it is reasonable for Plaintiff and accountholders like her to interpret and understand APCU’s use of the term “balance” as the official balance in the account, i.e., the actual money in the account. Plaintiff and Class members could not reasonably have expected that APCU would assess OD Fees in this manner.

1 Holiday, more specifically, alleged that she and APCU had contracted for bank account deposit, checking, ACH, ATM, and debit card services.

2 As an example of APCU’s imposition of OD Fees on her own account, Holiday

set out in the complaint:

APCU charged Plaintiff OD Fees on items that did not overdraw her account. For example, on April 2, 2019, Plaintiff was assessed a $32 Fee for a $50.00 Georgia ITS Tax transaction. This is despite the fact that, according to the bank statement issued by APCU, her account never went negative and always had sufficient funds to cover the transactions.

(Paragraph numbering omitted.) Holiday attached a copy of the Account Documents

to her complaint as “Exhibit A.”

Alleging that the lawsuit was proper for class treatment, Holiday proposed that

the class of persons be defined as: “All APCU checking account holders in the state

of Georgia who, during the applicable statute of limitations, were charged OD Fees

on items that did not overdraw their checking accounts.” Holiday further stated,

“Subject to additional information obtained through discovery, the foregoing

definition of the Class may be expanded or narrowed by amendment or amended

complaint and/or at the class certification stage.” And she “reserve[d] the right to

modify or amend the definition of the proposed Class before the Court determines

whether certification is appropriate.”

3 In alleging breach of contract theories, Holiday claimed that APCU had

breached the terms of the contract by charging OD Fees “on items that [did] not

actually overdraw the account, i.e., when there were sufficient actual funds in the

account to cover the item”; and that APCU had violated the covenants of good faith

and fair dealing. Holiday sought judgment that provided, among other things, a

declaration that APCU’s fee policies and practices are wrongful, unfair and

unconscionable; an injunction against APCU’s polices and practices on OD Fees as

challenged by the action; restitution of all wrongful OD Fees paid to APCU by

plaintiff(s); actual damages in amounts to be proved; as well as pre- and post-

judgment interest, attorney fees, and other costs of litigation. Holiday subsequently

filed on December 20, 2021 a motion pursuant to OCGA § 9-11-23 seeking

certification of a class defined as: “All current and former [APCU] accountholders

in the state of Georgia who, from August 6, 2014 through August 31, 2021, were

charged overdraft fees on items that did not overdraw their checking accounts.”

Meanwhile, on October 6, 2020, APCU filed its answer denying that Holiday

was entitled to any relief; APCU also filed a motion to dismiss the complaint under

OCGA § 9-11-12 (b) (6).

4 On February 3, 2021, the trial court entered an order that denied APCU’s

motion to dismiss. And in light of Holiday’s pending motion for class certification,

the order expressly anticipated the start of “discovery germane to the issue of [class

certification].”

During such discovery, APCU presented the affidavit of its Chief Risk Officer.

She averred that “[e]very account at APCU is governed by the [Membership and

Account Agreement],” and that “Exhibit A of the Complaint is a true and correct copy

of an APCU Membership Agreement with those provisions applicable to the claims

provided in this case.” The Membership and Account Agreement contains a “Payment

of Overdrafts” provision, stating:

If, on any day, the available funds in your savings or checking account are not sufficient to pay the full amount of a check, draft, transaction, or other items, plus any applicable fee that is posted to your account, we may return the item or pay it, as described below. [APCU’s] determination of an insufficient available account balance may be made at any time between the presentation and [APCU’s] midnight deadline with only one review of the account required. We do not have to notify you if your account does not have sufficient available funds in order to pay an item. Your account may be subject to a charge for each item regardless of whether we pay or return the item.

5 It is uncontroverted that, at all times relevant, the Courtesy Pay Agreement provided,

among other things, “An overdraft occurs when you do not have enough money in

your account to cover a transaction, but APCU pays it anyway.”

APCU’s Chief Risk Officer stated further in her affidavit that APCU had sent

“compliance updates” to its members concerning the assessment of overdrafts. As an

example of one such “mass-mailed communication,” the Chief Risk Officer attached

to her affidavit a two-page form letter addressed to “Member” from APCU’s Chief

Operations Officer; placed within the text of one of the 15 bullet items set out on the

second page, the following sentence can be found: “The available balance for checks,

ACH items, and recurring debit card transactions is comprised of the current, or

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ATLANTA POSTAL CREDIT UNION v. DENICIA R. HOLIDAY, Counsel Stack Legal Research, https://law.counselstack.com/opinion/atlanta-postal-credit-union-v-denicia-r-holiday-gactapp-2023.