Atkins v U.S. Bank Ntl A s s o c . 13-CV-257-PB 1/2/14
UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW HAMPSHIRE
G. Brandt Atkins
v. Civil No. 13-CV-257-PB Opinion No. 2 014 DNH 001 U.S. Bank National Association, et al
MEMORANDUM AND ORDER
This case arises from a loan obtained by G. Brandt Atkins
secured by a mortgage on his home in North Hampton, New
Hampshire. Atkins claims that he was forced to sell his home
for an artificially low price because his lender and several
associated entities unreasonably refused his request to modify
his loan and improperly instituted foreclosure proceedings
against him after he experienced financial difficulties.
Defendants Bank of America, N.A., Wells Fargo Bank, N.A.,
and U.S. Bank National Association as Trustee for the Holders of
the Bear Stearns Asset-Backed Securities Trust 2004-AC2 ("U.S.
Bank Trust") jointly move for dismissal pursuant to Federal Rule
of Civil Procedure 12(b)(6). For the reasons set forth below I
grant defendants' motion to dismiss. I. BACKGROUND1
On January 6, 2004, Atkins entered into a loan with
Countrywide Home Loans for $611,835. The loan was secured by a
mortgage held by Mortgage Electronic Registration Systems, Inc.
("MERS") as nominee for Countrywide and its assignees.
Countrywide later assigned the loan to the Bear Stearns Asset
Based Services Trust 2004-AC2, and U.S. National Bank
Association was named as trustee. At a point not specified in
the complaint, BAG Home Loans Servicing, a subsidiary of Bank of
America, N.A., became responsible for servicing the loan.
Atkins entered into a loan modification agreement with BAG
Home Loans on October 23, 2009. The modified loan had the same
maturity date as the original loan. The principal due on the
modified loan was listed as $467,535.72 and the loan provided
for an annual interest rate of 5.25%.
On May 17, 2010, Bank of America sent Atkins a notice of
its intention to accelerate the loan based on a missed loan
payment. Atkins does not take issue with the bank's claim that
he missed a payment and he admits that he stopped making
payments on the loan in March 2011. A few months later, Atkins
contacted Bank of America and attempted to negotiate a second
Unless otherwise specified, facts are taken from Atkins's complaint. Doc. No. 1-1.
2 loan modification. Although a bank representative told Atkins
that he met the requirements for pre-approval for a loan
modification under the Home Affordable Modification Program
("HAMP"), the bank ultimately refused to modify his loan.
Initially, the bank explained that it had denied his request
because he failed to provide sufficient supporting
documentation. Ultimately, on February 22, 2013, Atkins
received a letter from the bank stating that his loan was
ineligible for modification because the bank "services the loan
on behalf of Wells Fargo, and that said investor has not given
the contractual authority" to Bank of America to modify the
loan.2
Atkins received his first notice of foreclosure from U.S.
Bank in August 2012. The foreclosure sale was postponed at
least four times, with notices of foreclosure printed in the
local newspapers. The final foreclosure sale, scheduled for
February 13, 2013, was cancelled because Atkins had a pending
Purchase and Sale Agreement on the property. Atkins ultimately
sold the property for $699,900, which was allegedly far less
than its true value. Atkins claims that real estate brokers
told him that the property was "tainted" by public knowledge of
2 The complaint does not explain Wells Fargo's role in overseeing Atkins's loan. 3 the foreclosure proceedings.
I. STANDARD OF REVIEW
To survive a Rulfe 12(b)(6) motion to dismiss, a plaintiff
must make factual allegations sufficient to "state a claim to
relief that is plausible on its face." Ashcroft v. Iqbal, 556
U.S. 662, 678 (2009) (quoting Bell A.tl. Corp. v. Twombly, 550
U.S. 544, 570 (2007)). A claim is facially plausible when it
pleads "factual content that allows the court to draw the
reasonable inference that the defendant is liable for the
misconduct alleged. The plausibility standard is not akin to a
'probability requirement,' but it asks for more than a sheer
possibility that a defendant has acted unlawfully." Id.
(citations omitted).
In deciding a motion to dismiss, I employ a two-step
approach. See Ocasio-Hernandez v. Fortuho-Burset, 640 F.3d 1,
12 (1st Cir. 2011). First, I screen the complaint for
statements that "merely offer legal conclusions couched as fact
or threadbare recitals of the elements of a cause of action."
I d . (citations, internal quotation marks, and alterations
omitted). A claim consisting of little more than "allegations
that merely parrot the elements of the cause of action" may be
dismissed. Id. Second, I credit as true all non-conclusory
4 factual allegations and the reasonable inferences drawn from
those allegations, and then determine if the claim is plausible.
Id. The plausibility requirement "simply calls for enough fact
to raise a reasonable expectation that discovery will reveal
evidence" of illegal conduct. Twombly, 550 U.S. at 556. The
"make-or-break standard" is that those allegations and
inferences, taken as true, "must state a plausible, not a merely
conceivable, case for relief." Sepulveda-Villarini v. P e p 't of
Ed u c ., 628 F.3d 25, 29 (1st Cir. 2010); see Twombly, 550 U.S. at
555 ("Factual allegations must be enough to raise a right to
relief above the speculative level.").
II. ANALYSIS
Atkins asserts that defendants are liable for damages
because they violated New Hampshire's Consumer Protection Act,
breached the implied contractual covenant of good faith and fair
dealing, and negligently hired, trained, and supervised their
employees. I address each claim in turn.
A. New Hampshire Consumer Protection Act
Atkins alleges in counts one and two that defendants
violated New Hampshire's Consumer Protection Act ("CPA"). N.H.
Rev. Stat. Ann. § 358-A. To state a claim under the CPA, Atkins
must plead facts sufficient to show that defendants used an
5 "unfair or deceptive act or practice in the conduct of any trade
or commerce" within New Hampshire. I d . at § 358-A:2. See
Gilroy v. Kasper, 654 F.Supp.2d 44, 49 (D.N.H, 2009). The CPA
contains a nonexhaustive list of forbidden acts. Other, non-
listed conduct is assessed by the so-called "rascality test,"
which asks whether conduct " 'attaints] a level of rascality
that would raise an eyebrow of someone inured to the rough and
tumble of the world of commerce.'" Gilroy, 654 F.Supp.2d at 49
(citing State v. Sideris, 157 N.H. 258, 263, 951 A . 2d 164
(2008); Milford Lumber Co. v. RGB Realty, 147 N.H. 15, 17, 780
A . 2d 1259 (2001)). The CPA also includes statutory exemptions
for certain conduct. N.H. Rev. Stat. Ann. § 358-A:3.
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Atkins v U.S. Bank Ntl A s s o c . 13-CV-257-PB 1/2/14
UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW HAMPSHIRE
G. Brandt Atkins
v. Civil No. 13-CV-257-PB Opinion No. 2 014 DNH 001 U.S. Bank National Association, et al
MEMORANDUM AND ORDER
This case arises from a loan obtained by G. Brandt Atkins
secured by a mortgage on his home in North Hampton, New
Hampshire. Atkins claims that he was forced to sell his home
for an artificially low price because his lender and several
associated entities unreasonably refused his request to modify
his loan and improperly instituted foreclosure proceedings
against him after he experienced financial difficulties.
Defendants Bank of America, N.A., Wells Fargo Bank, N.A.,
and U.S. Bank National Association as Trustee for the Holders of
the Bear Stearns Asset-Backed Securities Trust 2004-AC2 ("U.S.
Bank Trust") jointly move for dismissal pursuant to Federal Rule
of Civil Procedure 12(b)(6). For the reasons set forth below I
grant defendants' motion to dismiss. I. BACKGROUND1
On January 6, 2004, Atkins entered into a loan with
Countrywide Home Loans for $611,835. The loan was secured by a
mortgage held by Mortgage Electronic Registration Systems, Inc.
("MERS") as nominee for Countrywide and its assignees.
Countrywide later assigned the loan to the Bear Stearns Asset
Based Services Trust 2004-AC2, and U.S. National Bank
Association was named as trustee. At a point not specified in
the complaint, BAG Home Loans Servicing, a subsidiary of Bank of
America, N.A., became responsible for servicing the loan.
Atkins entered into a loan modification agreement with BAG
Home Loans on October 23, 2009. The modified loan had the same
maturity date as the original loan. The principal due on the
modified loan was listed as $467,535.72 and the loan provided
for an annual interest rate of 5.25%.
On May 17, 2010, Bank of America sent Atkins a notice of
its intention to accelerate the loan based on a missed loan
payment. Atkins does not take issue with the bank's claim that
he missed a payment and he admits that he stopped making
payments on the loan in March 2011. A few months later, Atkins
contacted Bank of America and attempted to negotiate a second
Unless otherwise specified, facts are taken from Atkins's complaint. Doc. No. 1-1.
2 loan modification. Although a bank representative told Atkins
that he met the requirements for pre-approval for a loan
modification under the Home Affordable Modification Program
("HAMP"), the bank ultimately refused to modify his loan.
Initially, the bank explained that it had denied his request
because he failed to provide sufficient supporting
documentation. Ultimately, on February 22, 2013, Atkins
received a letter from the bank stating that his loan was
ineligible for modification because the bank "services the loan
on behalf of Wells Fargo, and that said investor has not given
the contractual authority" to Bank of America to modify the
loan.2
Atkins received his first notice of foreclosure from U.S.
Bank in August 2012. The foreclosure sale was postponed at
least four times, with notices of foreclosure printed in the
local newspapers. The final foreclosure sale, scheduled for
February 13, 2013, was cancelled because Atkins had a pending
Purchase and Sale Agreement on the property. Atkins ultimately
sold the property for $699,900, which was allegedly far less
than its true value. Atkins claims that real estate brokers
told him that the property was "tainted" by public knowledge of
2 The complaint does not explain Wells Fargo's role in overseeing Atkins's loan. 3 the foreclosure proceedings.
I. STANDARD OF REVIEW
To survive a Rulfe 12(b)(6) motion to dismiss, a plaintiff
must make factual allegations sufficient to "state a claim to
relief that is plausible on its face." Ashcroft v. Iqbal, 556
U.S. 662, 678 (2009) (quoting Bell A.tl. Corp. v. Twombly, 550
U.S. 544, 570 (2007)). A claim is facially plausible when it
pleads "factual content that allows the court to draw the
reasonable inference that the defendant is liable for the
misconduct alleged. The plausibility standard is not akin to a
'probability requirement,' but it asks for more than a sheer
possibility that a defendant has acted unlawfully." Id.
(citations omitted).
In deciding a motion to dismiss, I employ a two-step
approach. See Ocasio-Hernandez v. Fortuho-Burset, 640 F.3d 1,
12 (1st Cir. 2011). First, I screen the complaint for
statements that "merely offer legal conclusions couched as fact
or threadbare recitals of the elements of a cause of action."
I d . (citations, internal quotation marks, and alterations
omitted). A claim consisting of little more than "allegations
that merely parrot the elements of the cause of action" may be
dismissed. Id. Second, I credit as true all non-conclusory
4 factual allegations and the reasonable inferences drawn from
those allegations, and then determine if the claim is plausible.
Id. The plausibility requirement "simply calls for enough fact
to raise a reasonable expectation that discovery will reveal
evidence" of illegal conduct. Twombly, 550 U.S. at 556. The
"make-or-break standard" is that those allegations and
inferences, taken as true, "must state a plausible, not a merely
conceivable, case for relief." Sepulveda-Villarini v. P e p 't of
Ed u c ., 628 F.3d 25, 29 (1st Cir. 2010); see Twombly, 550 U.S. at
555 ("Factual allegations must be enough to raise a right to
relief above the speculative level.").
II. ANALYSIS
Atkins asserts that defendants are liable for damages
because they violated New Hampshire's Consumer Protection Act,
breached the implied contractual covenant of good faith and fair
dealing, and negligently hired, trained, and supervised their
employees. I address each claim in turn.
A. New Hampshire Consumer Protection Act
Atkins alleges in counts one and two that defendants
violated New Hampshire's Consumer Protection Act ("CPA"). N.H.
Rev. Stat. Ann. § 358-A. To state a claim under the CPA, Atkins
must plead facts sufficient to show that defendants used an
5 "unfair or deceptive act or practice in the conduct of any trade
or commerce" within New Hampshire. I d . at § 358-A:2. See
Gilroy v. Kasper, 654 F.Supp.2d 44, 49 (D.N.H, 2009). The CPA
contains a nonexhaustive list of forbidden acts. Other, non-
listed conduct is assessed by the so-called "rascality test,"
which asks whether conduct " 'attaints] a level of rascality
that would raise an eyebrow of someone inured to the rough and
tumble of the world of commerce.'" Gilroy, 654 F.Supp.2d at 49
(citing State v. Sideris, 157 N.H. 258, 263, 951 A . 2d 164
(2008); Milford Lumber Co. v. RGB Realty, 147 N.H. 15, 17, 780
A . 2d 1259 (2001)). The CPA also includes statutory exemptions
for certain conduct. N.H. Rev. Stat. Ann. § 358-A:3.
Atkins claims that defendants violated the CPA by: (1)
refusing to modify his loan even though he had complied with all
requests for documents concerning the proposed modification; (2)
encouraging him to apply for a loan modification even though
they knew that the holder of his note had not authorized anyone
to negotiate a loan modification on its behalf; (3) failing to
comply with HAMP guidelines, which prohibit a covered entity
from referring a mortgage for foreclosure while a loan
modification request is pending; and (4) threatening to
foreclose on his property without a valid assignment of the
mortgage.
6 Defendants respond by invoking N.H. Rev. Stat. Ann. § 358-
A:3 I, which exempts from the CPA "trade or commerce that is
subject to the jurisdiction of the bank commissioner . . . or
federal banking or securities regulators who possess the
authority to regulate unfair or deceptive trade practices." The
bank defendants argue that as national banks, they are subject
to the comprehensive regulations of the Office of the
Comptroller of the Currency ("OCC"). Bank of America argues in
the alternative that it is subject to the jurisdiction of the
New Hampshire Bank Commissioner when it acts as a loan servicer.
N.H. Rev. Stat. Ann. § 397-B.
Business activities of national banks and their operating
subsidiaries are controlled by the National Bank Act ("NBA") and
OCC regulations. Watters v. Wachovia Bank, N.A., 550 U.S. 1, 6,
21 (2007) (citing 12 U.S.C. § 1 et se q .). These business
activities include real estate lending. 12 U.S.C. § 371.
National banks can make real estate loans "without regard to
state law limitations concerning," among other things, the terms
of a loan, including "the circumstances under which a loan may
be called due and payable," and the "processing, origination,
servicing, sale or purchase of, or investment or participation
in, mortgages." 12 C.F.R. § 34.4 (a) (4, 10) .
7 Here, all three defendants are registered with the OCC as
national banks.^ The OCC's power to regulate national banks is
comprehensive, and the OCC "plainly has the authority to protect
consumers from the same kinds of fraudulent, deceptive, and
unfair practices that are targeted by the Consumer Protection
Act." Aubertin v. Fairbanks Capital Corp., 2 0 05 DNH 021, 6
(citing OCC Advisory Letter 2002-3 at 3 (March 22, 2002)).4
Defendants invoked the OCC's power in their motion to dismiss,
and cited relevant law to support their exemption argument.
They need do no more.
B. Duty of Good Faith and Fair Dealing
Count three alleges that defendants violated the implied
covenant of good faith and fair dealing by accelerating payments
under the note and proceeding with foreclosure while Atkins's
request for a loan modification was pending. Doc. No. 1-1.
"In every agreement, there is an implied covenant that the
parties will act in good faith and fairly with one another."
: U.S. Department of the Treasury, Office of the Comptroller of the Currency, National Banks Active as of 11/30/2013, ht t p ://www.o c c .gov/topics/licensing/national-bank- lists/national-by-name-pdf.pdf (listing Bank of America, Wells Fargo, and U.S. Bank as national banks).
4 Because each defendant is exempt as a national bank, I need not decide the applicability of exemptions pursuant to the jurisdiction of the state bank commissioner. Birch Broad, Inc. v. Capitol Broad. Corp., Inc., 161 N.H. 192,
198, 13 A . 3d 224 (2010). New Hampshire applies the covenant to
contract formation issues, terminations of at-will employment
agreements, and limitations on discretion in contractual
performance. Id. Atkins bases his claim on a contention that
defendants abused discretion granted to them under the note
agreement when they accelerated his loan and instituted
foreclosure proceedings. The New Hampshire Supreme Court has
described this aspect of the covenant as "comparatively narrow,
[with a] broader function [ ] to prohibit behavior inconsistent
with the parties' agreed-upon common purpose and justified
expectations as well as with common standards of decency,
fairness and reasonableness." I_d (citations omitted) .
Assuming that Atkins has adequately pleaded the existence
of a contractual relationship, his good faith and fair dealing
claim "turns on three key questions: (1) whether the agreement
allows or confers discretion on the defendant to deprive the
plaintiff of a substantial portion of the benefit of the
agreement; (2) whether the defendant exercised its discretion
reasonably; and (3) whether the defendant's abuse of discretion
caused the damage complained of." Moore v. Mortgage Elec.
Registration Sys., Inc., 848 F.Supp.2d 107, 129 (2012)(citations
omitted).
9 Atkins's promissory note0 contains an acceleration clause,
stating that a "default" occurs if Atkins does not "pay the full
amount of each monthly payment on the date it is due." Doc. No.
6-2. If Atkins defaults, the note holder has the right to send
him a written warning that a failure to pay the overdue amount
by a certain date - at least thirty days after the notice was
mailed - allows the note holder to require immediate payment of
the full amount of principal and all accrued interest. The
contract states that this right is not waived should the note
holder choose not to exercise it.
The acceleration clause clearly affords the note holder
discretion, yet in no way can Bank of America's notice of intent
to accelerate the loan be viewed as an unreasonable exercise of
that discretion. Atkins alleges that on May 17, 2010, Bank of
America sent him a notice of intent to accelerate due to a
missed payment on April 1, 2010. He also admits that he stopped
making payments on the loan in March 2011, well before the
foreclosure occurred. A lender does not violate the duty of
good faith and fair dealing merely by invoking a right to relief
5 Although the note was not attached the complaint, I can consider it at this stage due to its centrality to the plaintiff's claim and because it is a document sufficiently referred to in the complaint. Worrall v. Fed. Nat'1 Mortg. A s s 'n , 2013 DNH 158, 3 (quoting Rivera v. Centro Medico de Turabo, Inc., 575 F.3d 10, 15 (1st Cir. 2009)). 10 in the event of a default that is expressly authorized in the
contract. See Moore, 848 F.Supp.2d at 129, 130 (reasoning that
the duty of good faith and fair dealing cannot be used to
require a lender to modify or restructure a loan).
Atkins also claims that defendants violated the duty of
good faith and fair dealing by proceeding with foreclosure while
Atkins's loan modification application was pending. "Courts
have generally concluded, however, that the covenant of good
faith and fair dealing in a loan agreement cannot be used to
require the lender to modify or restructure the loan." Moore,
84 8 F.Supp.2d 107, 130; see also Gikas v. JPMorgan Chase Bank,
N .A . , 2 013 DNH 057, 8; Ruivo v. Wells Fargo Bank, N.A., No. 11-
cv-466-PB, 2012 WL 5845452, at *3 (D.N.H. Nov. 19, 2012). This
is so because "[p]arties are bound by the agreements they enter
into and the court will not use the implied covenant of good
faith and fair dealing to force a party to rewrite a contract so
as to avoid a harsh or inequitable result." Ruivo, 2012 WL
5845452 at *4 (citing, among other cases, Moore, 848 F.Supp.2d
at 130; Olbres v. Hampton Co-op. Bank, 142 N.H. 227, 233
(1997) ) .
Atkins does not allege that any of the defendants misled
him by promising to refrain from foreclosing on his home while
his request for a loan modification was pending. Instead, he
11 merely argues that it is a breach of the duty of good faith and
fair dealing to proceed with a foreclosure while a request to
modify a loan is pending. I find no support in the case law for
this proposition. Accordingly, I agree with the defendants that
Atkins has failed to state a viable good faith and fair dealing
claim.
C. Negligent Hiring, Training, and Supervision
Atkins's final claim sounds in negligence, alleging that
the defendants had a duty to train and supervise their agents
and to implement sufficient controls to safeguard customers;
that they breached their duty; and that as a result Atkins was
harmed when he "received faulty mortgage servicing." The
damages he seeks stem from economic losses he suffered as a
result of alleged negligence by Bank of America.!
As a general rule, a plaintiff may not recover in tort for
economic losses associated with a contractual relationship.
Schaefer v. Indymac Mortg. Serv., 731 F.3d 98, 103 (1st Cir.
2013). Although New Hampshire recognizes exceptions to the
general rule, none apply here. In certain circumstances, a
Atkins stakes his negligence claim only on various representations made by Bank of America's representatives throughout the loan modification process. Thus, his claim must be dismissed against Wells Fargo and U.S. Bank Trust, as none of their actions could conceivably be tied to a negligent hiring, training, and supervision claim.
12 lender may expose itself to tort liability for economic losses
by voluntarily assuming certain duties to a borrower. "The
burden [,however,] is on the borrower, seeking to impose
liability, to prove the lender's voluntary assumption of
activities beyond those traditionally associated with the normal
role of a money lender." Moore, 848 F.Supp.2d at 133 (quoting
Seymour v. N.H. Sav. Bank, 131 N.H. 753, 759, 561 A . 2d 1053
(1989) ) .
All of the actions on which Atkins could conceivably rest
his claim involve Bank of America's actions relating to the loan
modification process - duties and actions traditionally
associated with the normal role of a money lender. As such, the
negligent hiring, supervision, and training claim must be
dismissed against all parties.
IV. CONCLUSION
For the reasons set forth above, I grant defendants' motion to
dismiss Doc. No. 6.
SO ORDERED.
/s/Paul Barbadoro Paul Barbadoro United States District Judge
January 2, 2014 cc: G. Brandt Atkins Thomas J. Pappas, Esq.