Arwa Chiropractic, P.C. v. Med-Care Diabetic & Medical Supplies, Inc.

CourtDistrict Court, N.D. Illinois
DecidedFebruary 11, 2019
Docket1:14-cv-05602
StatusUnknown

This text of Arwa Chiropractic, P.C. v. Med-Care Diabetic & Medical Supplies, Inc. (Arwa Chiropractic, P.C. v. Med-Care Diabetic & Medical Supplies, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Arwa Chiropractic, P.C. v. Med-Care Diabetic & Medical Supplies, Inc., (N.D. Ill. 2019).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

ARWA CHIROPRACTIC, P.C., ) an Illinois professional corporation, ) individually and as the representative ) of a class of similarly situated persons, ) ) Plaintiff, ) ) 14 C 5602 v. ) ) Judge John Z. Lee MED-CARE DIABETIC & MEDICAL ) SUPPLIES, INC. and STEVEN ) SILVERMAN, ) ) Defendants. )

MEMORANDUM OPINION AND ORDER Plaintiff Arwa Chiropractic, P.C. (“Arwa”) brought this action against Defendants Med-Care Diabetic & Medical Supplies, Inc. (“Med-Care”) and its CEO, Steven Silverman, arising out of a series of six faxes that Med-Care sent to Arwa between July and October 2013. Arwa brings claims under the Telephone Consumer Protection Act (“TCPA”), 47 U.S.C. § 227, and the Illinois Consumer Fraud and Deceptive Business Practices Act, 815 Ill. Comp. Stat. § 505/1 et seq, as well as a common-law claim of conversion. Arwa has moved for partial summary judgment as to its TCPA claim, and Silverman has moved for summary judgment on all claims. For the reasons stated herein, Silverman’s motion [129] is granted, and Arwa’s motion [132] is denied. Factual Background1 Arwa is an Illinois medical provider based in DuPage County, Illinois. Pl.’s LR 56.1(a) Stmt. of Facts (“SOF”) ¶ 1, ECF No. 133. Med-Care was a Florida

corporation with its principal place of business in Boca Raton, Florida. Def. Silverman’s LR 56.1(a) Stmt. of Facts (“SOF’) ¶ 2, ECF No. 131.2 Steven Silverman was Med-Care’s president. Id. ¶ 21. On six dates in July and October 2013, Arwa received nearly identical faxes from Med-Care. Pl.’s SOF ¶ 11. At the top of the faxes was either a header or a logo indicating that Med-Care was an approved “competitive bidding supplier” under the federal Medicare program.3 Id. ¶¶ 12–13; Pl.’s Ex. H, Med-Care Faxes, ECF No. 133-

8. Then, each fax contained the following statement: Your patient has asked us to contact you regarding authorization for a Nebulizer and its medications to help with their breathing problems. Your help in this matter is greatly appreciated by your patient and us. Please review the prescriptions to sections 1, 2 & 3 before signing. In order to supply these products to your patient, under the Medicare program, we must obtain a signed order by the patient’s physician. Kindly sign and fax this form to our TOLL FREE FAX # above. Your cooperation will be greatly appreciated. THANK YOU!

1 The following facts are undisputed or have been deemed admitted, unless otherwise noted. 2 Med-Care is no longer in business and has commenced a proceeding for assignment for the benefit of creditors. Def. Silverman’s LR 56.1(b) Resp. ¶ 2, ECF No. 139. 3 In July 2013, Medicare instituted the “Durable Medical Equipment Competitive Bidding Program,” which reset the prices Medicare would pay for durable medical equipment based on competitive bids from suppliers. Under the program, only those suppliers whose bids were accepted could supply durable medical equipment to Medicare beneficiaries. See Def. Silverman’s Ex. A, Kevin Goetz Dep. at 81, Ex. 11, ECF No. 131-1. Pl.’s Ex. H, Med-Care Faxes. Section 1 of the ensuing form was pre-filled with a prescription for the drug Ipratropium-Albuterol and a “Nebulizer Kit.” Id. Section 2 provided diagnosis codes: “493.90 Bronch Asthma,” “492.8 Emphysema,” “496

C.O.P.D.,” or “Other.” Id. Section 3 required a physician’s signature and date. Id. The faxes were each addressed to Murtaza Hameed, the owner and president of Arwa. Id.; see Pl.’s Ex. M, Hameed Decl. ¶ 1, ECF No. 133-13. Each fax contained the name of the same patient, but the person listed was not a patient of Arwa’s or Dr. Hameed’s. See Def. Silverman’s SOF ¶¶ 9–14. The faxes Arwa received were not unique. In fact, Med-Care used a third-party faxing service, WestFax, to send out similar prescription request forms “by fax and

in bulk.” Pl.’s SOF ¶¶ 16–18. Under this arrangement, Med-Care provided WestFax with blank templates for its prescription request forms, along with spreadsheets of contact information with which to fill in the forms. Id. ¶ 17. WestFax then “sent Med-Care’s faxes for its nebulizer kits and medications in batches of 6,000 to more than 11,000.” Id. ¶ 18. The six prescription request forms Arwa received were each part of a larger fax broadcast, in which each fax differed only by the patient and doctor

identifying information. Pl.’s SOF ¶¶ 34–35. The six batches sent in July and October 2013 resulted in the successful transmission of 46,051 faxes. Id. Silverman has said that Med-Care’s business model as a mail-order medical equipment company involved reaching out to physicians to request prescriptions after first being contacted by patients needing medical products. Def. Silverman’s SOF ¶¶ 6–8. For example, in this case, a customer contacted Med-Care through an online portal. Id. ¶ 9. Med-Care contacted the patient and then sent a prescription request to Dr. Hameed via fax. Id. ¶¶ 6–7, 14. Silverman contends that Med-Care’s faxes to Arwa were the result of the customer’s mistaken belief that Dr. Hameed was her son’s

doctor. Id. ¶¶ 12–14.4 Further, the fact that the faxes were part of a large broadcast was not unusual, he says, because “it was an ordinary practice to group prescription requests together for . . . specific product[s].” Def. Silverman’s LR 56.1(b) Resp. ¶ 18. Despite his knowledge of this process, Silverman declares that he had no personal control over the faxing operations of Med-Care. “As president,” he says, “the day to day operations of the business were delegated to others” while he “focused more on big picture business development and the overall health of the business.” Def.

Silverman’s SOF ¶ 21. Silverman did not send any faxes on behalf of Med-Care, did not oversee, supervise, or participate in sending faxes, and did not design or draft any of the prescription request forms. Id. ¶¶ 22–28. He did not execute Med-Care’s contract with WestFax, nor did he have any involvement with uploading fax order requests to WestFax. Id. ¶¶ 30–31. Rather, John Porush (Med-Care’s marketing director) signed the contract with WestFax on behalf of Med-Care, and Kevin Goetz

(who oversaw Med-Care’s operations) was responsible for uploading faxes to WestFax between January 2012 and December 2014. Id. ¶¶ 19–20; Def. Silverman’s Ex. A, Kevin Goetz Dep. at 5, 11, 101, 152.

4 Arwa disputes this fact, arguing that Silverman has not submitted any admissible evidence proving the contents of Med-Care’s communications with the customer. See Pl.’s LR 56.1(b) Resp. ¶¶ 10–14, ECF No. 140. Based on the six faxes it received and the evidence that the same faxes were sent to other physicians around the country, Arwa filed suit against Med-Care and Silverman on behalf of a putative class of fax recipients. Arwa claims that the

defendants’ faxing practices constituted common-law conversion and violated the TCPA, 47 U.S.C. § 227, and the ICFA, 815 Ill. Comp. Stat. § 505/1 et seq. In September 2017, the Court granted Arwa’s motion to certify the following class: All persons who were sent one or more facsimiles from Med-Care Diabetic & Medical Supplies of Boca Raton, FL on any of the following 6 dates: July 2, 2013, July 10, 2013, October 2, 2013, October 9, 2013, October 17, 2013, or October 25, 2013, stating, “Your patient has asked us to contact you regarding authorization for a Nebulizer and its medications to help with their breathing problems. . . . In order to supply those products to your patient, under the Medicare program, we must obtain a signed order by the patient’s physician.”

Arwa Chiropractic, P.C. v. Med-Care Diabetic & Med. Supplies, Inc., 322 F.R.D. 458, 470 (N.D.

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