Arterberry v. Peet's Coffee

California Court of Appeal·Decided July 29, 2026·No. B344295·Published

Opinion

Filed 7/29/26 CERTIFIED FOR PUBLICATION

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

SECOND APPELLATE DISTRICT

DIVISION ONE

CRYSTAL ARTERBERRY et al., B344295

Plaintiffs and Appellants, (Los Angeles County Super. Ct. No. 23STCV31145) v.

PEET’S COFFEE, INC.,

Defendant and Respondent.

APPEAL from a judgment of the Superior Court of Los Angeles County, Carolyn B. Kuhl, Judge. Affirmed. Singleton Schreiber, Benjamin I. Siminou, Jonna D. Lothyan, Christopher R. Rodriguez and Andrew D. Bluth for Plaintiffs and Appellants. Benesch, Friedlander, Coplan & Aronoff and Michael D. Meuti for Defendant and Respondent. ______________________ Civil Code section 1670.8,1 known colloquially as the “Yelp law,” protects the right of consumers to post negative reviews of businesses on platforms such as Yelp.com. The statute invalidates provisions in consumer contracts “waiving the consumer’s right to make any statement regarding the seller or lessor or its employees or agents, or concerning the goods or services” (id., subd. (a)(1)) and forbids sellers from “threaten[ing] or . . . seek[ing] to enforce a provision made unlawful under this section, or . . . otherwise penaliz[ing] a consumer for making any statement protected under this section” (id., subd. (a)(2)). The statute also creates a private right of action by consumers to collect monetary penalties against “[a]ny person who violates this section.” (Id., subd. (c).) This case presents a narrow question of statutory interpretation: May a consumer seek monetary penalties against a company for including a contractual provision made illegal under section 1670.8 as part of the terms and conditions on its website, even if the company never threatened to enforce that provision or take any action against the consumer? We hold section 1670.8 outlaws non-disparagement clauses in consumer contracts, but it unambiguously allows a consumer to bring a suit for monetary penalties only when a seller attempts to enforce such a provision or otherwise seeks to penalize a consumer. TRIAL COURT PROCEEDINGS On December 20, 2023, Crystal Arterberry and three other plaintiffs filed a class action complaint against Peet’s Coffee, Inc. (Peet’s) alleging causes of action for violation of section 1670.8

1 Unspecified statutory references are to the Civil Code.

2 and the Unfair Competition Law (UCL; Bus. & Prof. Code, § 17200). The plaintiffs alleged they were California citizens who had made purchases from Peet’s website, and that the terms and conditions of the website required them to agree not to submit content to the website “ ‘intended to cause commercial harm’ ” to Peet’s or to use Peet’s trademarks “ ‘in any manner . . . that would disparage’ Peet[’s] products or brands.” The plaintiffs did not allege that Peet’s ever threatened to enforce those provisions against them, or even that the plaintiffs were aware of the relevant terms and conditions when they visited Peet’s website. The plaintiffs sought relief on behalf of all California residents who either visited, used, or made purchases from Peet’s website. Peet’s demurred, arguing the plaintiffs had failed to state a claim because their terms and conditions did not violate section 1670.8, and that in any case, the plaintiffs could not succeed on their claims without alleging that Peet’s threatened or sought to enforce its terms and conditions against them. Peet’s argued the UCL claim also failed because it was derivative of the section 1670.8 claim, and because the plaintiffs lacked standing as they had not claimed to have suffered any economic damages. The plaintiffs opposed the demurrer, taking issue with each of Peet’s arguments. Peet’s attached a copy of its terms and conditions as an exhibit to the demurrer, and the plaintiffs do not challenge this document’s accuracy. For the purposes of our statutory analysis, we assume without deciding the following sections of the terms and conditions on which plaintiffs rely violate section 1670.8, subdivision (a)(1)’s ban on the waiver of consumer rights to make statements about a seller or its goods. The first is a section on trademarks, which lists a series of Peet’s trademarks and states,

3 in relevant part, “You may refer to Peet’s trademarks in a manner that is not misleading and clearly acknowledges Peet’s ownership of our marks. By using this website, you acknowledge our ownership of our marks and agree not to challenge our rights. You may not use any of Peet’s marks or trade dress in any manner that would lead to confusion as to the source of any product or service, in any manner that would falsely suggest that Peet’s is affiliated with, endorses, or sponsors any product or service, or in any manner that would disparage our marks and brand.” The document also includes a section governing the submission of user reviews and other content on Peet’s website. The section lists content that users may not submit, including content that is “offensive, violent, promotes racism, bigotry, hatred, harassment or physical harm of any kind,” pornographic content, libelous or slanderous content, computer viruses, and other standard categories of content moderation. This section also includes a provision that “[y]ou may not submit content to the [s]ite or use it in any manner that” “[i]s intended to cause commercial harm to us or to benefit a third party at our expense.” This section applies only to Peet’s website; it does not apply to any other platform on which a consumer might post content. The trial court sustained the demurrer. The court concluded that section 1670.8 unambiguously allows actions for civil penalties only when a party has threatened or sought to enforce an illegal contract against a consumer. Merely proposing or attempting to impose such a contract does not create a cause of action. Because the statutory language was unambiguous, the court found it unnecessary to proceed further, but the court nevertheless found two additional factors supported its

4 conclusion. First, to the extent statutory history was relevant, it supported the court’s position. Second, the lack of unmistakable language supporting a private right of action for seeking to impose an illegal contract counseled against recognizing such a right. The court sustained the demurrer as to the UCL claim on the ground that the plaintiffs failed to allege they suffered economic damages as a result of Peet’s actions. Because the plaintiffs did not state they could allege facts supporting a claim that Peet’s sought or threatened to enforce the terms and conditions against them, the court denied leave to amend the complaint as to their section 1670.8 claim. The court granted leave to amend the complaint as to the UCL claim to allow the plaintiffs to allege they suffered economic harm, but the plaintiffs did not do so, and the court entered judgment in favor of Peet’s. Plaintiffs timely appealed. They limit their appellate challenge to section 1670.8, and have abandoned any argument concerning their UCL claim or any claim that they suffered economic harm. STANDARD OF REVIEW “ ‘The purpose of a demurrer is to test the sufficiency of a complaint by raising questions of law.’ ” (Candelore v. Tinder, Inc. (2018) 19 Cal.App.5th 1138, 1143.) “We review an order sustaining a demurrer de novo, exercising our independent judgment as to whether a cause of action has been stated as a matter of law.” (Thompson v. Ioane (2017) 11 Cal.App.5th 1180, 1190.) In doing so, “ ‘[w]e assume the truth of the properly pleaded factual allegations, [and] facts that reasonably can be inferred from those expressly pleaded.’ [Citation.] But we do not assume the truth of ‘contentions, deductions, or conclusions of

5 law.’ [Citation.] We liberally construe the complaint ‘with a view to substantial justice between the parties,’ drawing ‘all reasonable inferences in favor of the asserted claims.’ ” (Liapes v.

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