Arriaga, Elsa v. Amazon.com, Inc.

2016 TN WC 23
CourtTennessee Court of Workers' Compensation Claims
DecidedFebruary 2, 2016
Docket2014-01-0012
StatusPublished

This text of 2016 TN WC 23 (Arriaga, Elsa v. Amazon.com, Inc.) is published on Counsel Stack Legal Research, covering Tennessee Court of Workers' Compensation Claims primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Arriaga, Elsa v. Amazon.com, Inc., 2016 TN WC 23 (Tenn. Super. Ct. 2016).

Opinion

IN THE COURT OF WORKERS' COMPENSATION CLAIMS AT CHATTANOOGA

Elsa Arriaga, ) Docket No.: 2014-01-0012 Employee, ) v. ) State File No.: 55942-2014 ) Amazon.com, Inc. ) Judge Thomas Wyatt Employer, ) ) And ) ) Zurich American Ins. Co., ) Insurance Carrier. )

EXPEDITED HEARING ORDER FOR MEDICAL BENEFITS

THIS CAUSE came before the undersigned Workers' Compensation Judge upon the Request for Expedited Hearing (REH) filed by the employee, Elsa Arriaga, on December 23, 2015, pursuant to Tennessee Code Annotated section 50-6-239 (2015). Ms. Arriaga seeks medical and temporary disability benefits arising from an alleged work injury occurring July 3, 2014.

The central legal issue raised during this hearing is whether Ms. Arriaga came forward with sufficient medical expert opinion to prove that her alleged injury arose primarily out of and in the course and scope of employment. For the reasons set forth below, the Court finds Ms. Arriaga is entitled to medical benefits, but is not entitled to the temporary partial disability benefits.

History of Claim

Ms. Arriaga is a forty-eight-year-old resident of Chattanooga, Tennessee. (T.R. 1 at 1.) During the year before her alleged July 3, 2014 work injury, Ms. Arriaga had worked as an order picker at the Chattanooga warehouse facility of Amazon.com, Inc. (Amazon). (Ex. 2.) During the hearing, Ms. Arriaga testified her job at Amazon required

1 her to walk ten to fifteen miles per day at a fast pace to satisfY the requirement that an order picker retrieve one thousand items over the course of each work shift. She also testified that the job required her to repetitively strain with her arms and back to lift items, some of which are heavy, from Amazon's storage shelves.

On July 3, 2014, Ms. Arriaga developed such severe pain in her right upper back, right shoulder, right arm, right hand, and both ankles and feet that she could no longer work after lunch break. (Ex. 1 at 1, 5.) She attempted to report her injury to Amazon's on-site nursing facility, but was unsuccessful because it was unstaffed due to the Fourth of July holiday. (Ex. 1 at 1.)

Ms. Arriaga's next-scheduled work day was July 11, 2014. Before her shift began, she reported her work injury to the nurse in the on-site facility. In an accident report provided by the nurse, Ms. Arriaga reported ankle and heel pain so severe she could not walk; pain in her right shoulder, back, and neck; numbness and tingling in her right thumb and fingers; and muscle spasms in her right arm. (Ex. 1 at 5.) The nurse referred Ms. Arriaga to Amazon's human resources department for determination of whether the reported injury was work-related.

Ms. Arriaga saw Ms. Sowder in Amazon's human resource department. (Ex. 1 at 2.) She claimed that Ms. Sowder gave her some forms and told her to see her personal physician to determine if her injury was work-related. !d. at 2, 6, 24, 25. Ms. Arriaga testified Ms. Sowder refused her request for a panel of physicians to treat her alleged work injuries. Pursuant to Ms. Sowder's instructions, Ms. Arriaga left Amazon without working on July 11.

Ms. Arriaga made an appointment with her primary care provider, Sentef Medical Centers, where she saw Nurse Practitioner Joan Keel on July 14, 2014 to discuss her alleged work injuries. (Ex. 1 at 2; Ex. 4.) Ms. Arriaga described her symptoms consistently with the description she wrote in Amazon's accident report. (Ex. 1 at 5; Ex. 3 at 2.) N. P. Keel referred Ms. Arriaga to a podiatrist and an orthopedic surgeon. (Ex. 1 at 8, 10; Ex. 3 at 3.)

Ms. Arriaga saw podiatrist Dr. Ira Krause on July 18, 2014. (Ex. 1 at 13.) 1 Dr. Krause diagnosed retrocalcaneal tendonitis and a calcaneal spur and fitted Ms. Arriaga with braces for nighttime use. !d. at 13, 16. Dr. Krause released Ms. Arriaga to return to work with restrictions of no walking, pushing, carrying, or climbing for extended periods oftime. !d. at 13.

1 Amazon's counsel objected to Ms. Arriaga's attempt to introduce Dr. Krause's report into evidence. The Court overruled the hearsay objection because Dr. Krause signed the report. Tenn. Comp. R. & Regs. 0800-02-2l- .16(6)(b) (2015). The Court sustained the objection as to Ms. Arriaga's hand-written notes at the bottom of the report.

2 On July 22, 2014, Ms. Arriaga returned to Amazon with the paperwork she received from N. P. Keel and Dr. Krause. (Ex. 1 at 3.) She gave the papers to Devin Martin in Amazon's human resources department. /d. Ms. Martin had Ms. Arriaga complete another accident report, in which Ms. Arriaga reported that her job at Amazon required her to walk at a fast pace, scan items with a scanner, place merchandise in a tote, and place the tote on a conveyor belt. /d. at 27. Ms. Arriaga indicated on the report that she experienced pain in her ankles, numbness and tingling in her right arm and fingers, and pain in her right arm and the right side of her upper back. /d. On this date, Amazon offered Ms. Arriaga a panel, from which she selected Occupational Health Services for authorized care of her alleged work injuries. /d. at 26.

Ms. Arriaga saw a provider2 at Occupational Health Services on July 23, 2014, to whom she reported that her ankles hurt; she experienced pain in the right side of her back; and she had numbness, tingling, and muscle spasm in her right arm. (Ex. 1 at 27.) She described her work activities consistently with the description in the accident reports she completed at Amazon. /d. She told the provider she saw at Occupational Health Services that she believed her symptoms related to the work she performed at Amazon. /d.

After concluding the examination, the examining provider completed an Amazon form by marking "x's" in boxes indicating Ms. Arriaga's conditions were not work- related and she could return to work without restrictions.. (Ex. 1 at 29; Ex. 3 at 1.) Amazon utilized the opinions in this form to deny Ms. Arriaga's workers' compensation claim.

Pursuant toN. P. Keel's referral, Ms. Arriaga saw Dr. Jason C. Eck on July 28, 2014. (Ex. 6 at 1.) Dr. Eck noted that Ms. Arriaga presented with "neck, right arm to the hand and right upper back pain" that she had experienced since July 3, 2015, while performing repetitive work at Amazon. /d. Dr. Eck ordered MRis of the cervical and thoracic spines. /d. at 4.

On August 6, 2014, Dr. Eck met with Ms. Arriaga to discuss the MRI results. /d. Dr. Eck interpreted the cervical MRI to reveal "[m]ultilevel mild to moderate cervical spondylosis, most severe at the C5-6 level with right paracentral disc protrusion, right lateral recess encroachment and severe right foramina} stenosis." (Ex. 6 at 4-5.) Dr. Eck recommended C5-6 anterior cervical discectomy fusion surgery to treat Ms. Arriaga's cervical spinal condition. /d. at 5.

On the causation issue, Dr. Eck opined, "[p]atient denies any neck pain or arm

2 The parties submitted limited records, consisting of two pages, documenting Ms. Arriaga's examination at Occupational Health Services. (Ex. I at 27, 29; Ex. 3.) Ms. Arriaga answered "I don't know" when asked on cross- examination if she saw Dr. David Schultz at Occupational Health Services. Neither of the documents from Occupational Health Services definitively identified the provider who saw Ms. Arriaga by name or profession.

3 issues or signs of myelopathy prior to July 2014 injury at work. As a result, I believe her current symptoms are directly relate[ d) to this work injury." (Ex. 6 at 4.) In the "Plan" section of his report, Dr. Eck wrote the description "(Workers Compensation)" after his recommendation to perform fusion surgery. ld. at 5.

During the Expedited Hearing, Ms.

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Related

§ 50-6-102
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Bluebook (online)
2016 TN WC 23, Counsel Stack Legal Research, https://law.counselstack.com/opinion/arriaga-elsa-v-amazoncom-inc-tennworkcompcl-2016.