Arnold v. PNC Bank N.A.

District Court, S.D. Ohio·Decided December 27, 2022·No. 2:20-cv-01804·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF OHIO EASTERN DIVISION

DARCY G. ARNOLD, et al., : : Plaintiffs, : Case No. 2:20-cv-01804 : v. : Chief Judge Algenon L. Marbley : PNC BANK, N.A., : Magistrate Judge Chelsey M. Vascura : Defendant. :

OPINION & ORDER This matter comes before the Court on the Motion for Summary Judgment of Defendant PNC Bank, N.A., on all claims and counterclaims (ECF No. 93). For the reasons set forth below, this Court GRANTS the Motion for Summary Judgment on Plaintiffs’ declaratory judgment, undue influence, tortious interference, and breach of contract claims (Counts I, II, III, and V) and DENIES the motion on Plaintiffs’ breach of fiduciary duty, breach of trust, and accounting claims (Counts IV, VI, and VII) and Defendant’s declaratory judgment counterclaim. I. BACKGROUND A. Factual Background In 2016, Jack Richardson made changes to his estate. The changes, referenced by the parties as the “2016 Amendment,” replaced his only daughter, Plaintiff Darcy G. Arnold, as successor trustee and executor of his will with Defendant PNC Bank, N.A. (“PNC” or “PNC Bank”); the changes also delayed the timing and altered the manner of disbursements from Richardson’s trust to Arnold and his granddaughters, Plaintiffs Ashley N. Pennington and Angela M. DeNoble. Plaintiffs believe that these changes were made at the behest of PNC Bank, 1 as part of a concerted effort by PNC to target elderly clients and hoard assets and fees. Defendant, on the other hand, maintains that Richardson personally asked for, directed, and understood the changes to his estate. The disagreement about the true rationale for Jack Richardson’s decision to change his trust is at the heart of this case.

1. Creation and Initial Amendments to Trust and Will In 2003, Jack Richardson executed a will and accompanying trust (the “Trust”) with the help of attorney Richard Burke. (See Pls.’ Second Am. Compl., Ex. A, ECF No. 56-1). Under the terms of the Trust, Jack and his wife, Betty, were named co-trustees. (Id. at 1). Upon Jack’s death, the Trust would be split into a “Marital Trust” and a “Family Trust,” each of which would provide income to Betty. (Id. at 2–3). Richardson amended the trust in 2007 and 2011. (See Exs. B & D, ECF No. 56-2, -4). The 2011 Amendment changed the successor trustee from PNC Bank to his daughter, Arnold, and adjusted the final distribution of the trust, such that half of the trust would go to Arnold and one quarter to each granddaughter upon the deaths of the Richardsons. (Ex. D, ECF No. 56-4 at 1–4). Richardson also amended his will at this time,

replacing PNC with Arnold as executor. (See Am. Pls.’ Resp. in Opp’n to Def.’s Mot. Summ. J., Ex. G (“First Codicil”), ECF No. 97-7). These documents were prepared by a new attorney, David Humphrey, because, according to Plaintiffs, Richardson had fired his previous attorney. (See ECF No. 97 at 4). Richardson certainly did have an unexplained issue with Burke on July 12, 2011, ten days after Burke had already transferred all documents from his Richardson file to Humphrey. (See Deposition of Richard Burke (“Burke Dep.”), Ex. 42, ECF No. 91-1 at 19–20; Deposition of Kimberly Mason (“Mason Dep.”), Ex. 4, ECF No. 90-1 at 9). A PNC email two weeks later notes that “[Jack] now has changed his mind and does not want to use this attorney. . . . He has now fired this 2 attorney,” but the email mentions only David Humphrey by name and does not reference Burke. (Mason Dep, Ex. 5, ECF No. 90-1 at 10). Burke himself claimed that Richardson stopped working with him and switched to Humphrey, who is based in Columbus, when the Richardsons moved to Columbus. (Burke Dep. 14:15–15:6, ECF No. 91).

2. The 2016 Amendment Richardson’s health declined in the years after the 2011 Amendment. (See Def.’s Mot. Summ. J. at 4, ECF No. 93; ECF No. 97 at 12). Richardson suffered from anxiety and depression, partly stemming from the fact that his wife, Betty, had been afflicted by Alzheimer’s disease.1 (See, e.g., Ex. J, ECF No. 97-10). The anxiety and depression manifested at times as moments of “angry and negative attitude,” which sometimes required medication. (Ex. K, ECF No. 97-11). Nurses at the Richardsons’ living facility, Feridean Commons, noted that Jack occasionally appeared “confused and forgetful.” (Ex. N, ECF No. 97-12; see also Ex. R, ECF No. 97-18). Additionally, he had lingering issues involving his digestive tracts, stemming from surgery to treat colon cancer. (See ECF No. 97 at 13; ECF No. 93 at 4). The parties vigorously

dispute the extent to which these health issues affected his cognitive functioning or sense of independence; Plaintiffs suggest that “he was mentally and physically unwell” (ECF No. 97 at 26), whereas Defendant points out that Richardson continued to read the newspaper every day,

1 Defendant PNC Bank suggests that the medical records attached as exhibits to Plaintiffs’ memorandum contra (ECF No. 97) are hearsay, and therefore cannot be considered by this Court in deciding Defendant’s summary judgment motion. (See id. at 6 (citing Tranter v. Orick, 460 F. App’x 513, 514 (6th Cir. 2012) (internal citations omitted); Charles v. Air Enters., LLC, 224 F. Supp. 3d 657, 661 (N.D. Ohio 2017) (internal quotations omitted)). Medical records may be admissible as an exception from the rule against hearsay as a business record “provided the party offering the records can meet the requirements set forth in Rule 803(6).” Tucker v. Nelson, 390 F. Supp. 3d 858, 863 (S.D. Ohio 2019). Rule 803(6) “specifically refers to the ‘compilation, in any form, of . . . diagnoses, made at or near the time by . . . a person with knowledge, if kept in the course of a regularly conducted business activity . . . .’” Id. (quoting Norton v. Colyer, 828 F.2d 384, 386–87 (6th Cir. 1987)). Of course, one of the requirements is authentication “by the testimony of the custodian or another qualified witness, or by a certification,” Fed. R. Evid. 803(6), which Plaintiffs have not provided. But this Court may provide a party with an opportunity to rectify that misstep: therefore, Plaintiffs have fourteen days from the entry of this Opinion & Order to authenticate the medical records. See Thomas v. Harvey, 381 F. App’x 542, 545–46 (6th Cir. 2010). 3 was able to recognize and took an interest in his great-grandchildren, and knew his progeny and their relationship to him. (See Deposition of Darcy G. Arnold (“Arnold Dep.”) 66:24–67:22, ECF No. 88; Deposition of Angela M. DeNoble (“DeNoble Dep.”) 40:12–41:21, ECF No. 85). Defendant also argues that the medical records provided by Plaintiffs do not establish health

concerns contemporaneous with the execution of the 2016 Amendment, see infra, only issues in the years before and after 2016. On June 8, 2016, DeAnn Riley, a wealth strategist at PNC Bank, and Kim Mason, a Senior Trust Adviser at PNC, met with Jack Richardson to discuss the Trust. (See Mason Dep., Ex. 19, ECF No. 90-3 at 11–12). Although PNC had been removed as the successor trustee in 2011, it continued to assist Richardson with his financial affairs and estate planning; the meeting in June had been pre-scheduled as part of PNC’s semi-annual investment reviews with Richardson. (Id. 76:23–78:11, ECF No. 90). The same day,2 Riley received an email from Doug Hicks, a vice president at PNC, who listed Richardson as a “$3+” client and wanted to know how Riley was planning to retain the accounts of these “$3+” clients after they died.3 (Ex. A, ECF

No. 97-1). PNC often recommended to such clients that PNC be put in place as the executor of the clients’ wills and as trustee for the clients.

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Arnold v. PNC Bank N.A., (S.D. Ohio 2022).

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