Arnold v. Metlife Auto & Home Insurance Agency, Inc.

CourtDistrict Court, N.D. California
DecidedMarch 5, 2020
Docket5:19-cv-03920
StatusUnknown

This text of Arnold v. Metlife Auto & Home Insurance Agency, Inc. (Arnold v. Metlife Auto & Home Insurance Agency, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Arnold v. Metlife Auto & Home Insurance Agency, Inc., (N.D. Cal. 2020).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 SAN JOSE DIVISION 7 8 MARIE A. ARNOLD, Case No. 19-cv-03920-VKD

9 Plaintiff, ORDER GRANTING DEFENDANT 10 v. BRIGHTHOUSE LIFE INSURANCE COMPANY’S MOTION TO DISMISS 11 METLIFE AUTO & HOME INSURANCE THE SECOND AMENDED AGENCY, INC, et al., COMPLAINT 12 Defendants. Re: Dkt. No. 78 13 14 Defendant Brighthouse Life Insurance Company (“Brighthouse”) moves to dismiss the 15 Second Amended Complaint (“SAC”) filed by plaintiff Marie Arnold. The Court held a hearing 16 on the motion on February 4, 2020. Upon consideration of the moving and responding papers,1 as 17 well as the oral arguments presented, the Court grants the motion to dismiss without leave to 18 amend. 19 I. BACKGROUND 20 Ms. Arnold, proceeding pro se, originally filed this action against defendants MetLife 21 Group, Inc. and MetLife Auto & Home Insurance Agency (“MAHIA”) asserting claims for 22 negligence and negligent misrepresentation, as well as a claim under the Fourth Amendment of the 23 U.S. Constitution for alleged invasion of privacy. Ms. Arnold says that, at defendants’ suggestion, 24 1 On January 11, 2020, about a week after Brighthouse filed its reply brief, Ms. Arnold filed a 25 “Reply Opposition.” Dkt. No. 84. Brighthouse correctly notes that Ms. Arnold’s January 11 filing is improper and was filed in violation of Civil Local Rule 7-3(d), which provides that once a 26 reply is filed, and with certain exceptions not applicable here, “no additional memoranda, papers or letters may be filed without prior Court approval . . . .” The Court has nevertheless reviewed 27 Ms. Arnold’s January 11 filing and concludes that it does not change the Court’s ruling on the 1 she filed a First Amended Complaint (“FAC”), to include Brighthouse as an additional defendant.2 2 Dkt. No. 19. Additionally, in the FAC, Ms. Arnold asserted claims for fraudulent concealment, 3 negligent misrepresentation, breach of fiduciary duty, and violation of the Fourth Amendment. To 4 the extent any of her clams were untimely, the FAC asserted that tolling applied. Id. 5 The Court previously granted each defendant’s Rule 12(b)(6) motion to dismiss the FAC, 6 concluding that Ms. Arnold did not allege sufficient facts to support any plausible claim for relief. 7 Dkt. Nos. 61-63. The Fourth Amendment claim for invasion of privacy was dismissed without 8 leave to amend. Ms. Arnold was given leave to amend the claims for fraudulent concealment, 9 misrepresentation, and breach of fiduciary duty. The Court’s orders stated that Ms. Arnold’s 10 amended pleading should include allegations clearly identifying the insurance policy at issue, as 11 well the involvement, if any, each defendant had in the events underlying her claims. 12 Additionally, to the extent Ms. Arnold contended that tolling applied to save any untimely claims, 13 the orders stated that her amended pleading should allege facts showing (1) the time and manner 14 of her discovery of her claims and (2) her inability to have discovered her claims earlier, despite 15 reasonable diligence. 16 Ms. Arnold timely filed her SAC, which now invokes the Court’s diversity jurisdiction 17 under 28 U.S.C. § 1332, and asserts claims for negligence and negligent misrepresentation. Dkt. 18 No. 67. The SAC does not reassert claims for breach of fiduciary duty or fraudulent concealment, 19 although Ms. Arnold continues to assert that matters were “fraudulently concealed.” See, e.g., id. 20 at ECF 5. 21 According to the SAC, Ms. Arnold “was insured by Metlife Group, Inc[.] life insurance” 22 provided by her former employer, Kaiser Permanente (“Kaiser”). Dkt. No. 67 at ECF 3. This 23 “employee Life insurance coverage[]” reportedly became “effective on the first day of the month 24 following [Ms. Arnold’s] date of hire” and ended on the date her employment with Kaiser ended. 25 Id. at ECF 3-4. The SAC further alleges that Ms. Arnold would “have the option to convert this 26 coverage to an individual policy within 31 days of the date on which [her] coverage end[ed].” Id. 27 1 at ECF 4. Ms. Arnold’s employment with Kaiser reportedly began on December 29, 1999 and 2 ended when she voluntarily terminated her employment on May 2, 2012. Id. at ECF 3-4. 3 Ms. Arnold says that her group insurance policy was a “Metlife Basic Life Insurance plan” 4 that provided “$5,000 in employer-paid Basic Life insurance coverage, with a provision for a 5 Total and Permanent Disability (T&PD) Benefit and is bundled with $5,000 yearly total amount 6 $10,000.00[.]” Id. at ECF 3. The SAC’s allegations indicate that these terms are identified in the 7 “Summary Plan Description” (“SPD”) of “a paper copy booklet” Ms. Arnold requested sometime 8 in 2015 during a “phone conversation with a male” in Kaiser’s National Human Resources 9 Services Center. Id. at ECF 3. 10 When her employment with Kaiser ended, Ms. Arnold chose to convert her coverage to an 11 individual insurance policy. Dkt. No. 67 at ECF 4. She met with “(Metlife) MAHIA, Brighthouse 12 Agent” Kevin Lonergan. Id. Although it is not entirely clear, the SAC suggests that Ms. Arnold 13 and Mr. Lonergan met in May 20123 and again in June 2012. Id. at ECF 4-5. Ms. Arnold says 14 that she told Mr. Lonergan that “she was suffering from chronic illness of mental disorder” and 15 “postpartum” and “was curious about [the] amount that [was] going to convert into [an] individual 16 policy.” Id. at ECF 4-5. According to the SAC, “Defendant insisted [on] $50,000 in [a] 17 Metropolitan Life ‘Whole term policy’ to be signed and agreed on,” while Ms. Arnold insisted that 18 the coverage amount “should be more for [the] 12 years and 4 months” that she worked for Kaiser. 19 Id. at ECF 5. She further alleges that she “wanted to continue her earned Basic Term life 20 insurance policy service Earned,” but Mr. Lonergan reportedly told her to “forget about it” and 21 allegedly “induce[d] [Ms. Arnold] into [a] Metlife, MAHIA, Brighthouse ‘whole term policy’ on 22 June 14, 2012.” Id. Based on papers appended to the SAC, the individual policy in question 23 appears to be a “Promise Whole Life” plan, Policy Number 21216479 UT previously referenced in 24 Ms Arnold’s FAC. See Dkt. No. 19 at ECF 11; Dkt. No. 67 at ECF 32. 25 Ms. Arnold now says that Mr. Lonergan “committed negligence on her policy contract” 26

27 3 Although the SAC seems to indicate that Ms. Arnold met with Mr. Lonergan on May 2, 2019, 1 and “did not disclose the true face amount that [she] was entitled to convert from her former 2 employer Metlife Group, Inc. Basic Term life Insurance.” Dkt. No. 67 at ECF 5. Here, Ms. 3 Arnold alleges that after finding the SPD documents in her garage, and “understanding legal 4 rights,” she “discovered that it was more money and entitled offered benefits to life insurance.” 5 Id. Specifically, Ms. Arnold claims that, based on her 12 years and 4 months of service with 6 Kaiser, she was “entitled [to] at least $120,000.00 and . . . [a] Total and Permanent Disability life 7 insurance (TP&D) payout.” Id. The SAC does not say when or how Ms. Arnold reportedly found 8 the SPD documents in her garage or gained an “understanding” of her legal rights. 9 Ms. Arnold further alleges that during two phone calls in March and April 2017, 10 “Defendant (Metlife), MAHIA[,] Brighthouse employee[s]” made negligent misrepresentations by 11 “conceal[ing] facts about whole life [i]nsurance protects employee in events of early accident, 12 chronic illness or disability and take loan before age 65 and provided cash value with penalties 13 surrender charges or lump sum withdrawal.” Dkt. No. 67 at ECF 6, 11. On April 7, 2017, Ms. 14 Arnold reportedly spoke by telephone with Ms.

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Arnold v. Metlife Auto & Home Insurance Agency, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/arnold-v-metlife-auto-home-insurance-agency-inc-cand-2020.