Ariix LLC v. USANA Health Sciences

CourtDistrict Court, D. Utah
DecidedMarch 20, 2023
Docket2:22-cv-00313
StatusUnknown

This text of Ariix LLC v. USANA Health Sciences (Ariix LLC v. USANA Health Sciences) is published on Counsel Stack Legal Research, covering District Court, D. Utah primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ariix LLC v. USANA Health Sciences, (D. Utah 2023).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF UTAH

ARIIX LLC, MEMORANDUM DECISION AND Plaintiff, ORDER DENYING DEFENDANT’S MOTION TO DISMISS v. Case No. 2:22-cv-00313-JNP-DAO USANA HEALTH SCIENCES, INC., District Judge Jill N. Parrish Defendant.

Before the court is a motion to dismiss filed by Defendant Usana Health Sciences, Inc. (“Usana”). ECF No. 17. The court DENIES Defendant’s motion. FACTUAL BACKGROUND1 Usana is a company that is incorporated in Utah and sells supplements. Plaintiff Ariix LLC (“Ariix”) was founded by former Usana executives and is a rival of Usana. ECF No. 2 at 16. Ariix and Usana both employ a direct marketing business model to sell supplements, meaning that Ariix and Usana compete in both consumer supplement sales and in sales representative recruitment. Id. Nutritional supplements are largely unregulated, and there have been several recent scandals regarding supplement quality. Id. at 6. To empower consumers and sales representatives to make informed decisions, NutriSearch Corporation (“NutriSearch”), a company with its principal place of business in British Columbia, Canada, publishes the NutriSearch Comparative Guide to Nutritional Supplements (“Guide”). Id. at 6; ECF No. 17-2 at 6. The Guide, which is the

1 As this is a motion to dismiss, the court “accept[s] as true all well-pleaded factual allegations in the complaint . . . .” Burnett v. Mortg. Elec. Registration Sys., Inc., 706 F.3d 1231, 1235 (10th Cir. 2013). leading source regarding nutritional supplement quality, is written by Lyle MacWilliam (“MacWilliam”) and purports to provide independent and unbiased supplement reviews. ECF No. 2 at 6-11. On February 16, 2017, Ariix filed a complaint against NutriSearch and MacWilliam in the

Southern District of California that contains similar, if not identical, factual allegations and claims to the ones contained in this complaint. See Am. Compl., Ariix LLC v. NutriSearch Corp., Case No. 17-cv-320-LAB-BGS, ECF No. 17-2. Ariix asserted that NutriSearch and MacWilliam had violated 15 U.S.C. § 1125(a) of the Lanham Act by engaging in false advertising. The statute provides in relevant part that any person who, on or in connection with any goods or services . . . uses in commerce any . . . false or misleading description of fact, or false or misleading representation of fact, which—in commercial advertising or promotion, misrepresents the nature, characteristics, qualities, or geographic origin of his or her or another person’s goods, services, or commercial activities, shall be liable in a civil action by any person who believes that he or she is or is likely to be damaged by such act. 15 U.S.C. § 1125(a). Ariix asserted that MacWilliam and NutriSearch had represented that the guide presented independent and unbiased reviews when, in actuality, NutriSearch and MacWilliam had manipulated the Guide to promote Usana’s products. Ariix alleged that Usana paid MacWilliam to give Usana’s supplements the top rating in the Guide. As a result, “[t]he misstatements directly reduced Ariix’s revenues by causing both consumers and professionals to select Usana over Ariix.” ECF No. 2 at 32. The Guide contains several statements depicting itself as an independent, unbiased source of information. See ECF No. 2 at 7 (“This guide was not commissioned by any . . . company whose products may be represented herein. The . . . findings are the sole creative effort of the author and 2 NutriSearch Corporation, neither of whom is associated with any manufacturer or product represented in this guide.”). The Guide purports to provide “scientifically objective” unbiased ratings using “18 criteria developed by 12 independent nutritional authorities, and certifications based on independent laboratory review.” Id. at 2. Previous editions of the guide have stated that

“[i]t is not a product endorsement . . . . [but] simply documents recent findings in the scientific literature.” Id. at 7. MacWilliam and NutriSearch have also separately claimed that the Guide is independent and objective. In 2016, MacWilliam appeared on the Dr. Oz show and stated that the Guide uses scientific evidence to avoid incorporating MacWilliam or NutriSearch’s biases. Id. at 7–8. NutriSearch explains on its website that it uses a mathematical formula to calculate rankings in the Guide. Id. at 8. Usana has taken advantage of the neutral image of the Guide in order to promote its own products. For example, when Usana receives a new award from the Guide, it contextualizes the award by quoting language from the Guide claiming that it provides independent and objective

evaluations. Id. at 25. Usana’s website includes pictures of MacWilliam and the Guide next to quotes made by MacWilliam about his confidence in the quality of Usana’s supplements. Id. at 24–25. In truth, Usana is not a disinterested third-party. “Usana has directly paid NutriSearch and MacWilliam hundreds of thousands of dollars per year in fixed stipends, speaking fees, promotion fees, and promotion costs.” Id. at 11. MacWilliam concocted the Guide as a sales tool while working as a Usana sales representative. Id. at 2. In 2005, MacWilliam informed Usana executives that “I should not be on the board or a representative anymore because it looks like I’m biased. I am going to create more of a third-party appearance, but I’d like you to use me for speaking and 3 support me.” ECF No. 17-2 at 12. Usana responded, “Yes, if you give us the number-one rating.” Id. In 2008, Usana withdrew its support after NutriSearch awarded several other supplement companies, alongside Usana, with a Gold Medal rating in the Guide. ECF No. 2 at 12. MacWilliam

and NutriSearch experienced a sharp decline in book sales as a result and Usana also declined to extend additional speaking opportunities to MacWilliam. Id. When MacWilliam complained to Usana’s executives, they informed him that Usana preferred being the only company that received the Guide’s highest accolade. Id. MacWilliam asked “would it help if Usana is number one in some way?” Id. Usana responded affirmatively. Id. The following year, MacWilliam added a new “Editor’s Choice” award to the Guide, which was solely bestowed upon Usana. Id. MacWilliam approached Usana for his reward and Usana paid MacWilliam $90,000 to endorse Usana in a promotional summer tour. Id. at 12–13. The following year, MacWilliam informed Usana that, as calculated by the Guide’s publicly disclosed criteria, Usana would not receive the Guide’s top ranking. Id. at 13. Usana

reminded MacWilliam that “we pay you to make us number one.” Id. at 13. MacWilliam stated that he would either need to alter the Guide’s ranking algorithm or Usana would need to reformulate its supplements. Id. Usana and MacWilliam then collaborated to ensure that Usana maintained the top position. Id. Usana financially benefits from the Guide. Usana arranged the initial publishing agreement between NutriSearch, MacWilliam, and ProTools, which publishes the guide. Id. at 11. As a result of arranging the initial publication agreement, Usana receives a portion of the profits derived from the Guide’s sales. Id. at 12. Usana incorporates the Guide into its marketing training. Sales representatives are told to purchase the guide, “learn it, refer to it in making sales, and . . . pitch 4 the guide to end consumers.” Id. at 11. Usana characterizes payments to NutriSearch and MacWilliam as marketing expenses. Id. at 10.

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Ariix LLC v. USANA Health Sciences, Counsel Stack Legal Research, https://law.counselstack.com/opinion/ariix-llc-v-usana-health-sciences-utd-2023.