Archer v. Nichols

CourtDistrict Court, M.D. Florida
DecidedJanuary 15, 2020
Docket8:16-cv-03067
StatusUnknown

This text of Archer v. Nichols (Archer v. Nichols) is published on Counsel Stack Legal Research, covering District Court, M.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Archer v. Nichols, (M.D. Fla. 2020).

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA TAMPA DIVISION

DARRELL ARCHER,

Plaintiff,

v. Case No: 8:16-cv-3067-T-36AAS

WAL-MART STORES EAST, LP, et al.,

Defendants. ___________________________________/ ORDER This matter comes before the Court upon Defendants’ Motion for Summary Judgment (Doc. 259) (the “Motion”), Plaintiff’s response in opposition (Doc. 276), and Defendants’ reply in support of the Motion (Doc. 278). In the Motion, Defendants seek final summary judgment in their favor on all remaining counts of Plaintiff’s complaint. The Court, having considered the parties’ submissions and being fully advised in the premises, will grant the Motion. I. STATEMENT OF FACTS1 On or near the date of the incident that is the subject of this lawsuit, Wal-Mart maintained a standard operating procedure entitled “APCS: Receipt Checking” (the “policy”). Doc. 276-1.2 The policy provided direction to certain Wal-Mart employees tasked with checking customer receipts. Id.; Doc. 209-3, Deposition of Kristina Wood (“Wood Depo.”) at 15:1-15:6; Doc. 209-2, Deposition of Charles Caraway (“Caraway Depo.”) at 27:3-27:25, 28:22-29:5. Under the policy, receipt checkers should ask to see a receipt when a customer is leaving with “[l]arge un-bagged

1 The Court has determined the facts, which are undisputed unless otherwise noted, based on the parties’ submissions, including depositions, declarations, and exhibits (Doc. 209-1; Doc. 209-2; Doc. 209-3; Doc. 209-4; Doc. 209-5; Doc. 209-6; Doc. 209-7; Doc. 214; Doc. 215-1; Doc. 276-1; Doc. 276-2; Doc. 276-3), as well as the parties’ Joint Stipulation of Undisputed Material Facts (“SF”) (Doc. 304). 2 The policy, a copy of which is attached as an exhibit to Plaintiff’s response and which Plaintiff relies on, is dated April 17, 2015. Id. high value items, i.e., all TVs, totes, bikes, etc.,” when a customer is seen leaving “from the salesfloor and not the frontend,” or when management or asset protection requests a receipt check. Doc. 276-1. If a customer who is asked for a receipt does not have one, the receipt checker should “offer to hold the merchandise until the customer can find their receipt.” Id. If the customer cannot

find their receipt, the receipt checker should relay information provided by the customer—such as which register lane they checked out at—to management to verify the purchase. Id. In the event that a customer “refuses to produce a receipt,” the receipt checker should “[p]olitely offer to hold the merchandise until the customer can find their receipt.” Id. at p. 2. If the customer “refuses” to allow the employee to hold the merchandise, the employee should “allow them to leave, and document the event” on a standard form and notify management or asset protection. Id. The provision allowing a customer who refuses to provide his receipt to leave the store is in place for the protection of Wal-Mart’s employees. Doc. 215-1, Deposition of Mark Gammon (“Gammon Depo.”) at 7:21-7:23.3 The policy applies on normal days of business, but may not apply on non-standard days.

Wood Depo. at 15:18-15:25; Gammon Depo. at 15:17-15:21. November 26, 2015 was Thanksgiving. On that evening, Wal-Mart Stores East, LP (“Wal-Mart” or the “store”) located at 7450 Cypress Gardens Boulevard, Winter Haven, Florida was having a major sales event. SF at ¶¶ 3a-3b. Because the sales event would attract a “magnitude of people” that evening, Wal-Mart

3 In response to Plaintiff’s questioning at a June 6, 2018 deposition, Mark Gammon, a Wal-Mart manager, further described the purpose of the provision. Q. Do you know why the policy says that you—if the customer refuses to allow you to hold the merchandise, allow them to leave? Do you know why? A. Again, the protection of our associates. Q. What do you mean by—I’m sorry. You said that before. I don’t know what you mean by protect— A. To ensure that there’s not going to be a physical altercation or something between our associates and a customer. We want to protect our associates. Gammon Depo. at 22:22-23:5. decided to implement different procedures, requiring receipt checking for at least all merchandise that was not bagged.4 Wood Depo. at 58:3-58:9; Caraway Depo. at 23:15-23:19; Gammon Depo. at 15:17-15:21; Phillips Depo. at 18:10-18:12. In addition, Wal-Mart decided to add police presence to the store that day. Gammon Depo. at 15:23-15:24.

At least three police officers from the City of Winter Haven (the “City”) were present at Wal-Mart for the sales event pursuant to a special detail contract between Wal-Mart and the City. SF at ¶ 3c. The three officers, all dressed in full uniform, were Sergeant Ken Nichols (“Sergeant Nichols”), Sergeant Dan Gaskin (“Sergeant Gaskin”), and Officer Brad Webster (“Officer Webster”) (collectively, the “Officers”).5 SF at ¶¶ 3c-3d. The Officers were paid by Wal-Mart for their time, but were not acting under the supervision of Wal-Mart. Phillips Depo. at 10:6-10:10; Wood Depo. at 43:25-44:1, 57:4-57:8; Doc. 209-6, Deposition of Sergeant Gaskin (“Gaskin Depo.”) at 62:24-63:2. See also SF at ¶ 3e (agreeing the Officers were acting in the course and scope of their employment with the City). Plaintiff Darrell Archer (“Archer”) went to the store that evening. Id. at ¶ 3a. The store was

very busy with holiday shoppers. Id. at ¶ 3b. Using the self-checkout line, Archer purchased a large screen television at the store for a total price of $159.43. Id. at ¶ 3a. A Wal-Mart employee, Diamond Hernandez (“Hernandez”) helped Archer complete his transaction and handed him his receipt. Doc. 209-4, Deposition of Diamond Hernandez (“Hernandez Depo.”) at 9:21-9:24. Archer placed his receipt in his pocket and proceeded to exit the store. SF at ¶ 3g. Archer walked toward

4 Although one Wal-Mart employee testified receipts for all un-bagged merchandise should be checked, Wood Depo. at 58:3-58:9, two other Wal-Mart employees testified that all receipts were to be checked. Doc. 209-5, Deposition of John Phillips (“Phillips Depo.”) at 18:10-18:12; Caraway Depo. at 23:15-23:19. Whether receipts were to be checked for all items or for only non-bagged items is not material to this case, as it is undisputed that Plaintiff’s television was not bagged. 5 On October 10, 2019, the Officers filed a notice of settlement. Doc. 279. Prior to that, the Winter Haven Police Department, the City, and Walmart Inc. were dropped from this action. Doc. 132; Doc. 183. The only claims remaining in this action are those against Wal-Mart and four of its employees. the exit, pushing the shopping cart that held the television. Doc. 214, Incident Video (“Video”) at 00:00-00:08. As Archer began his exit, another Wal-Mart employee, Kanara Harris (“Harris”), asked Archer to show his receipt for the purchase of the television. SF at ¶ 3h. Harris had routinely

attempted to ask all customers for receipts as they exited the store that evening. Id. Archer refused to show Harris his receipt. Id. at ¶ 3i. As Archer pushed the shopping cart toward the exit, Harris6 followed, stepping to the right of Archer, then stepping in front of the shopping cart and placing his hands on the shopping cart. Video at 00:11-00:22; see also Doc. 209- 1,7 Deposition of Darrell Archer (“Archer Depo.”) at 77:19-78:14. Harris continued to block the shopping cart, but did not physically block Archer. Archer Depo. at 161:15-161:19; Video at 00:11-00:33. Archer continued to attempt to leave the store with the shopping cart and television, attempting to maneuver around Harris. Video at 00:22-00:28. Archer testified he believed Harris told him he could not leave without showing his receipt. Archer Depo. at 182:17-183:5. Harris gestured, apparently waving to someone, and a few seconds later, Officer Webster

arrived at the scene. Video at 00:21-00:40; Archer Depo. at 120:21-120:25, 184:24-185:4.

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