Andrich v. Navient Solutions Incorporated

• Court: District Court, D. Arizona
• Decided: August 16, 2019
• Docket: 2:18-cv-02766
• Status: Unknown

Opinion

1 WO 2 3 4 5 6 IN THE UNITED STATES DISTRICT COURT 7 FOR THE DISTRICT OF ARIZONA

9 Devin Andrich, No. CV-18-02766-PHX-SMB

10 Plaintiff, ORDER

11 v.

12 Navient Solutions Incorporated, et al.,

13 Defendants. 14 15 Pending before the Court is Defendant Pennsylvania Higher Education Assistance 16 Agency’s Motion to Dismiss Pursuant to Rule 12(b)(6). (Doc. 55, “Mot.”). Plaintiff Devin 17 Andrich filed a Response, (Doc. 76, “Resp.”), and Defendant filed a Reply, (Doc. 80, 18 “Reply”). Oral argument was held on August 8, 2019. The Court has now considered the 19 Motion, Response, and Reply, along with arguments and relevant case law. 20 I. BACKGROUND 21 Plaintiff initiated this action on August 31, 2018. (Doc. 1). He filed a Second 22 Amended Complaint on December 28, 2018, (Doc. 39, “SAC”), naming as defendants 23 (1) SLM Corporation, (2) SLM Education Loan Corporation, (3) Navient Solutions, Inc., 24 (4) Navient Solutions, LLC, (5) Pennsylvania Higher Education Assistance Agency 25 (“PHEAA”), (6) Performant Recovery Services, Inc., and (7) DOES I-X, as individuals or 26 entities. Defendant Performant Recovery Services, Inc. was dismissed from the action on 27 January 22, 2019. (Doc. 53). Plaintiff refers to Defendants SLM Corporation and SLM 28 Education Loan Corporation collectively as “Sallie Mae.” (SAC ¶ 4). Plaintiff refers to 1 Defendants Navient Solutions, Inc. and Navient Solutions, LLC collectively as “Navient.” 2 (SAC ¶ 7). However, due to counsels’ representations of entity name changes that have 3 occurred over the time period at issue, the Court will refer to Defendants SLM Corporation 4 and SLM Education Loan Corporation collectively as “SLM.” The Court will refer to 5 Navient Solutions, Inc. and Navient Solutions, LLC collectively as “NSL.” 6 The following facts are assumed to be true for the purpose of deciding this Motion.1 7 Plaintiff entered into a loan agreement with SLM on or about October 5, 2003 (the “Loan 8 Agreement”). (SAC ¶ 18). SLM identified SallieMae Servicing Corporation as the loan 9 servicer under the Loan Agreement. (SAC ¶ 31). Sometime between 2003 and 2014, NSL 10 informed Plaintiff via writing that Plaintiff’s Loan Agreement had been amended or 11 modified to name NSL as SLM’s loan servicer under Plaintiff’s Loan Agreement. (SAC 12 ¶ 33). SLM and its assignees entered into an agreement with PHEAA regarding the 13 consolidation and servicing of Plaintiff’s consolidated student loans (the “Guarantor 14 Agreement”).2 (SAC ¶ 39). Plaintiff alleges that he is an intended third-party beneficiary 15 under the terms of the Guarantor Agreement. (SAC ¶ 40). Plaintiff alleges that the terms 16 of the Guarantor Agreement require SLM and its loan servicer to

17  deliver notices and correspondence to the borrower’s permanent address that the borrower provides to SLM and its loan servicer 18  provide the borrower with deferment or forbearance applications upon the 19 borrower’s written request to Defendant SLM or its loan servicer  review the borrower’s deferment or forbearance applications, prior to Defendants 20 SLM or its loan servicer declaring a default under the Loan Agreement with the 21 borrower  report to Defendant PHEAA the results of reviewing a borrower’s deferment or 22 forbearance application when declaring a default under the Loan Agreement with the 23 borrower 24 (SAC ¶¶ 41–44). 25 On July 10, 2015, Plaintiff began serving a 3 1/2-year prison sentence at the Arizona 26 Department of Corrections. (SAC ¶¶ 49–50). He alleges that he notified NSL of address 27 1 This Order focuses only on the aspects of Plaintiff’s allegations that relate to the counts 28 against PHEAA. 2 A copy of the Guarantor Agreement has not been submitted with any of the filings. 1 changes throughout his time in prison and also requested deferment or forbearance and that 2 NSL did not respond to Plaintiff’s then-address. 3 After Plaintiff’s release from prison, he mailed a letter via United States mail to 4 SLM and NSL updating his permanent address and requesting a student loan payment 5 deferment or forbearance. (SAC ¶¶ 66–67). On November 1, 2017, SLM and NSL mailed 6 a letter to Plaintiff, stating that SLM and NSL could not approve Plaintiff for a student loan 7 payment deferment or forbearance under the Loan Agreement because SLM and NSL 8 declared and entered Plaintiff’s default under the Loan Agreement. (SAC ¶ 68). Upon 9 SLM and NSL declaring and entering Plaintiff’s default under the Loan Agreement, SLM 10 and NSL subsequently sold or otherwise assigned its rights under the Loan Agreement to 11 Defendant PHEAA, the guarantor of the loan. (SAC ¶¶ 30, 71). Plaintiff alleges that 12 PHEAA made numerous false statements to several credit reporting agencies that Plaintiff 13 defaulted under the Loan Agreement, (SAC ¶ 72), and that PHEAA would not cure SLM 14 and NSL’s breaches of the Loan Agreement. (SAC ¶¶ 85, 90). 15 In his Second Amended Complaint, Plaintiff brings three causes of action against 16 PHEAA: (1) Violation of the Fair Credit Reporting Act (the “FCRA”), 15 U.S.C. § 1681 17 et seq. (Count Three); (2) Breach of the Loan Agreement (Count Nine); and (3) Breach of 18 the Guarantor Agreement (Count Ten). 19 II. LEGAL STANDARD 20 To survive a Rule 12(b)(6) motion for failure to state a claim, a complaint must meet 21 the requirements of Rule 8(a)(2). Rule 8(a)(2) requires a “short and plain statement of the 22 claim showing that the pleader is entitled to relief,” so that the defendant has “fair notice 23 of what the . . . claim is and the grounds upon which it rests.” Bell Atl. Corp. v. Twombly, 24 550 U.S. 544, 555 (2007) (quoting Conley v. Gibson, 355 U.S. 41, 47 (1957)). Dismissal 25 under Rule 12(b)(6) “can be based on the lack of a cognizable legal theory or the absence 26 of sufficient facts alleged under a cognizable legal theory.” Balistreri v. Pacifica Police 27 Dep’t, 901 F.2d 696, 699 (9th Cir. 1988). A complaint that sets forth a cognizable legal 28 theory will survive a motion to dismiss if it contains sufficient factual matter, which, if 1 accepted as true, states a claim to relief that is “plausible on its face.” Ashcroft v. Iqbal, 2 556 U.S. 662, 678 (2009) (quoting Twombly, 550 U.S. at 570). Facial plausibility exists if 3 the pleader sets forth “factual content that allows the court to draw the reasonable inference 4 that the defendant is liable for the misconduct alleged.” Id. “Threadbare recitals of the 5 elements of a cause of action, supported by mere conclusory statements, do not suffice.” 6 Id. 7 In ruling on a Rule 12(b)(6) motion to dismiss, the well-pled factual allegations are 8 taken as true and construed in the light most favorable to the nonmoving party. Cousins v. 9 Lockyer, 568 F.3d 1063, 1067 (9th Cir. 2009). However, legal conclusions couched as 10 factual allegations are not given a presumption of truthfulness, and “conclusory allegations 11 of law and unwarranted inferences are not sufficient to defeat a motion to dismiss.” Pareto 12 v. FDIC, 139 F.3d 696, 699 (9th Cir. 1998). A court ordinarily may not consider evidence 13 outside the pleadings in ruling on a Rule 12(b)(6) motion to dismiss. See United States v. 14 Ritchie, 342 F.3d 903, 907 (9th Cir. 2003). “A court may, however, consider materials— 15 documents attached to the complaint, documents incorporated by reference in the 16 complaint, or matters of judicial notice—without converting the motion to dismiss into a 17 motion for summary judgment.” Id. at 908. 18 III. ANALYSIS 19 A. FCRA Violation 20 “Congress enacted the [FCRA] . . . to ensure fair and accurate credit reporting, 21 promote efficiency in the banking system, and protect consumer privacy.” Gorman v. 22 Wolpoff & Abramson, LLP, 584 F.3d 1147, 1153 (9th Cir. 2009) (internal citations and 23 quotation marks omitted). “[T]o ensure that credit reports are accurate, the FCRA imposes 24 some duties on the sources that provide credit information to [credit reporting agencies], 25 called ‘furnishers’ in the statute.” Id. Subsection 1681s-2(b)(1) provides that, after 26 receiving a notice of dispute, the furnisher shall:

27 (A) conduct an investigation with respect to the disputed information; (B) review all relevant information provided by the consumer reporting 28 agency pursuant to section 1681i(a)(2) of this title; 1 (C) report the results of the investigation to the consumer reporting agency; (D) if the investigation finds that the information is incomplete or inaccurate, 2 report those results to all other consumer reporting agencies to which the 3 person furnished the information and that compile and maintain files on consumers on a nationwide basis; and 4 (E) if an item of information disputed by a consumer is found to be inaccurate 5 or incomplete or cannot be verified after any reinvestigation under paragraph (1), for purposes of reporting to a consumer reporting agency only, as 6 appropriate, based on the results of the reinvestigation promptly– 7 (i) modify that item of information; (ii) delete that item of information; or 8 (iii) permanently block the reporting of that item of information. 9 15 U.S.C. § 1681s-2(b)(1). “These duties arise only after the furnisher receives notice of 10 dispute from a CRA; notice of a dispute received directly from the consumer does not 11 trigger furnishers’ duties under subsection (b).” Gorman, 584 F.3d at 1154. On inquiry 12 by a CRA, a furnisher must “conduct at least a reasonable, non-cursory investigation[.]” 13 Id. at 1157. In order to state a claim under 15 U.S.C. § 1681s-2(b), plaintiff must 14 plead the following four elements . . . against a credit furnisher: 15 (1) a credit reporting inaccuracy existed on plaintiff’s credit report; (2) plaintiff notified the consumer reporting agency that 16 plaintiff disputed the reporting as inaccurate; (3) the consumer 17 reporting agency notified the furnisher of the alleged inaccurate information of the dispute; and (4) the furnisher 18 failed to investigate the inaccuracies or further failed to comply 19 with the requirements in 15 U.S.C. 1681s-2(b)(1)(A)–(E). Cook v. Mountain Am. Fed. Credit Union, No. 2:18-CV-1548-HRH, 2018 WL 3707922, 20 at *3 (D. Ariz. Aug. 3, 2018) (internal quotation marks and citations omitted). “[A]n item 21 on a credit report can be ‘incomplete or inaccurate’ . . . ‘because it is patently incorrect, or 22 because it is misleading in such a way and to such an extent that it can be expected to 23 adversely affect credit decisions.’” Carvalho v. Equifax Info. Servs., LLC, 629 F.3d 876, 24 890 (9th Cir. 2010) (quoting Gorman, 584 F.3d at 1163). 25 Plaintiff alleges that PHEAA violated 15 U.S.C. § 1681s-2(b)(1) by failing “to 26 conduct a reasonable investigation” after being notified by Equifax, Experian, and 27 TransUnion of Plaintiff’s dispute. (SAC ¶¶ 117, 119). He also alleges that PHEAA failed 28 1 to update the incomplete or inaccurate information that had been disputed. (SAC ¶ 122). 2 In its Motion, PHEAA argues that Plaintiff cannot state a claim under Section 1681s-2(b) 3 because he cannot plead the first element of the cause of action—that there was an 4 inaccuracy on his credit report. (Mot. at 6). PHEAA argues that Plaintiff alleged that he 5 missed loan payments while in prison and “does not contend that he actually received a 6 forbearance or deferment or otherwise made his payments.” (Mot. at 8). In response, 7 Plaintiff argues that “[b]ecause Defendants failed to satisfy conditions precedent to 8 declaring a default of Plaintiff’s loan agreement, no Defendant can enter or otherwise 9 enforce a default under Plaintiff’s loan agreement.” (Resp. at 9). 10 PHEAA cites to Fluegge v. Nationstar Mortgage, LLC, where the court stated that 11 plaintiff could not show that the allegedly adverse information was inaccurate. No. 12- 12 CV-15500, 2015 WL 4430062, at *11 (E.D. Mich. July 20, 2015). That court reasoned 13 that a mortgage remained in force even if the plaintiff could state a claim for breach of 14 contract, and that the reports that plaintiff was in default on the Note were therefore 15 accurate. Id. The same reasoning applies here. Plaintiff does not deny that the account 16 was in default, but rather argues that he should have been granted a deferment. As pleaded, 17 Plaintiff has not alleged that the information was “patently incorrect” or “misleading,” as 18 there is no question that the account was in default. Accordingly, Plaintiff cannot satisfy 19 the first element of this cause of action and Count Three is dismissed as to PHEAA. 20 B. Breach of the Loan Agreement 21 PHEAA argues that Plaintiff cannot allege that it breached the Loan Agreement 22 simply by contending that PHEAA failed to cure SLM’s and NSL’s breaches of the Loan 23 Agreement. (Mot. at 9). PHEAA further argues that nothing in the Loan Agreement 24 required PHEAA to cure any pre-assignment breaches. (Id.). In response, Plaintiff does 25 not contest PHEAA’s assertion, but rather argues that he can plead breach of another 26 written agreement which he obtained through discovery. The Court therefore dismisses 27 Count Nine in its entirety. 28 C. Breach of the Guarantor Agreement 1 In Count Ten, Plaintiff asserts a claim for Breach of the Guarantor Agreement. In || his Response and at oral argument, Plaintiff withdrew this Count. IV. LEAVE TO AMEND 4 Before the Court ruled on this motion, Plaintiff filed a “Motion to Amend 5 || Complaint.” (Doc. 108). Therefore, the Court will not grant or deny leave to amend to Plaintiff in this ruling but will instead consider Plaintiffs later filed request when fully briefed. 8 Accordingly, 9 IT IS ORDERED granting Defendant Pennsylvania Higher Education Assistance 10}} Agency’s Motion to Dismiss Pursuant to Rule 12(b)(6), (Doc. 55), and denying Plaintiff's request to amend, pending ruling on his Motion to Amend. 12 Dated this 16th day of August, 2019. 13 14 —_ 2 . 15 oe ts 16 fonorable Susan M. Brnovich United States District Judge 17 18 19 20 21 22 23 24 25 26 27 28

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