AndDone, LLC v. Shante Gaines; Reset Financial Group, LLC

District Court, W.D. Missouri·Decided August 25, 2026·No. 4:25-cv-00346·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF MISSOURI WESTERN DIVISION ANDDONE, LLC, ) ) Plaintiff, ) ) v. ) Case No. 4:25-cv-00346-RK ) SHANTE GAINES; RESET FINANCIAL ) GROUP, LLC, ) ) Defendants. ) ) ORDER This is a breach of contract action. Before the Court are three motions filed by Plaintiff AndDone, LLC: (1) motion for attorney fees associated with its early efforts to compel discovery pursuant to Rule 37, (Doc. 60); (2) motion for default judgment against pro se Defendant Shante Gaines, (Docs 76; 81 at 6-8); and (3) motion for default judgment against Defendant Reset Financial Group, LLC, (Doc. 81). Only the motion for default judgment against Gaines is fully briefed. (Docs. 82, 83). After careful consideration and for the reasons stated below, the Court ORDERS that: (1) AndDone’s motion for attorney fees pursuant to Rule 37 is GRANTED; (2) AndDone’s motion for default judgment as to its breach of contract claim against Gaines is GRANTED and the Court enters default judgment against Gaines; and (3) AndDone’s motions for default judgment on its alternative claims against Defendant Gaines and Defendant Reset Financial Group are DENIED as moot. Background AndDone offers electronic payment processing services to brokers in the insurance industry. Insurance brokers use AndDone’s platform to, inter alia, collect secure payments through its online platform. At all times relevant to AndDone’s allegations, Gaines was an insurance broker licensed in Kentucky. On April 11, 2024, Gaines and AndDone executed a Sub-Merchant Agreement which established the terms under which AndDone would provide payment processing services to Gaines.1 (Doc. 55-1.) Under the Sub-Merchant Agreement, Gaines agreed to not “use an account

1 The Sub-Merchant Agreement refers to the parties to the agreement as AndDone and “the party number for any purpose other than as payment for [her] goods or services,” and that she would “always maintain” an open settlement account with “sufficient cleared funds to meet [her] obligations” to AndDone under the contract. (Id. at 3.) Gaines authorized AndDone to debit her bank account “to settle any and all fees and other amounts due [to] AndDone” and she agreed that AndDone would “have the right at any time to charge” her “for any return, [or] chargeback.” (Id. at 7.) A chargeback occurs when an account holder disputes a transaction with their bank, resulting in a reversal of the payment and a refund to the disputing account holder. As part of AndDone’s payment processing services, AndDone provided Gaines a unique payment portal she could give her customers which they used to pay Gaines for insurance products. On November 22, 2024, Gaines’ portal accepted an ACH direct debit for $78,203 from a payor using a PNC Bank account owned by Nola Foster with the last three digits *973. The payor identified themselves as “Nola Foster” and provided the email “nolafoster1951@gmail.com.” On November 25, 2024, Gaines’ portal accepted an ACH direct debit for $10,303.00 from the same account and credentials. However, Nola Foster died on November 21, 2024, the day before the first transaction. Gaines used Nola Foster’s account to initiate the transfers.2 (See id. at ¶ 26; Doc. 6 at ¶¶ 2-3.) These funds were not payments for goods or services provided by Gaines. Once the funds settled in Gaines’ AndDone account, Gaines transferred the funds to her bank account at Navy Federal Credit Union on November 26 and 27, 2024. Then, an account holder on Nola Foster’s PNC accounts reported the $78,203 and $10,303 debits as unauthorized transactions, and on December 16, 2024, PNC clawed back the funds from AndDone. There were no funds in Gaines’ settlement account with AndDone, and as a result, PNC clawed back $88,506 from AndDone’s operating account. AndDone notified Gaines and told her she must reimburse AndDone; however, she refused. Between December 2024 and March 2025, Gaines was represented by counsel, who acknowledged multiple times that Gaines owed AndDone $88,506 for the chargeback and asked how AndDone would like to receive its reimbursement. Gaines never reimbursed AndDone. AndDone twice attempted to debit Gaines’ Navy Federal Credit Union

named below (‘Company’),” and is signed by “Shante’ Gaines” following the provision: “I acknowledge that I have read the Sub Merchant Agreement above and agree to be bound by its terms; I authorize AndDone, LLC to make any business or personal credit inquiries they consider necessary to review the acceptance and continuation of this Agreement.” (Doc. 55-1 at 1, 20-21.) 2 Gaines has represented to the Court that Nola Foster was her grandmother. (Doc. 6 at ¶ 2.) account to recoup the funds, as provided for in the Sub-Merchant Agreement. Both transactions (March 26, 2025 for $88,500, and April 9, 2025 for $10,000) failed due to insufficient funds. On May 8, 2025, AndDone filed its original complaint alleging breach of contract, unjust enrichment, and negligence against Gaines. (Doc. 1.) On July 29, 2025, Senior District Judge Gary A. Fenner (“Initial Court”)3 entered the Scheduling Order which set a November 7, 2025 deadline by which the parties could file discovery motions and a November 21, 2025 deadline for close of all discovery.4 (Doc. 13). AndDone served its discovery requests on September 16, 2025, meaning Gaines’ responses were due October 16, 2025. (Doc. 31; Fed. R. Civ. P. 33(b)(2), 34(b)(2)(A), and 36(a)(3).) She did not serve responses. Gaines did file a motion to dismiss (which was denied) and various other improper filings (which were later struck), claiming, inter alia, that she is not personally liable under the Sub- Merchant Agreement, rather, Reset Financial Group, LLC, her limited liability company, is the proper party. (See, e.g., Doc. 19-1.) On October 20, 2025, AndDone moved for leave to file a second amended complaint seeking to add an alternative breach of contract claim against Reset Financial Group based upon Gaines’ representations. (Doc. 34.) Gaines’ response deadline was November 3, 2025. (Doc. 34.) Also on October 20, AndDone began attempting to schedule a date to depose Gaines remotely.5 (Doc. 36-2.) On October 21, 2025, five days after Gaines’ written discovery responses were due, Gaines moved for an extension of time to respond to AndDone’s motion for leave and to provide discovery requests. (Doc. 35.) Gaines insisted that written discovery was improper before AndDone’s motion for leave to amend was resolved, and she requested fourteen days from the Initial Court’s ruling on AndDone’s motion for leave to amend the complaint to serve her discovery responses. In AndDone’s response in opposition to the motion for extension of time, AndDone notified the

Free access — add to your briefcase to read the full text and ask questions with AI

AndDone, LLC v. Shante Gaines; Reset Financial Group, LLC, (W.D. Mo. 2026).

AndDone, LLC v. Shante Gaines; Reset Financial Group, LLC (AndDone, LLC v. Shante Gaines; Reset Financial Group, LLC) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Weitz Co. v. MH WASHINGTON
631 F.3d 510 (Eighth Circuit, 2011)
Securities & Exchange Commission v. Razmilovic
738 F.3d 14 (Second Circuit, 2013)
Murray v. Lene
595 F.3d 868 (Eighth Circuit, 2010)
Samvel Topchian v. JPMorgan Chase Bank, N.A.
760 F.3d 843 (Eighth Circuit, 2014)
Dolores Comstock v. UPS Ground Freight, Inc.
775 F.3d 990 (Eighth Circuit, 2014)
Valner v. O'Brien (In Re O'Brien)
351 F.3d 832 (Eighth Circuit, 2003)
Kris Crutcher v. Multiplan, Inc.
22 F.4th 756 (Eighth Circuit, 2022)
William Hornady v. Outokumpu Stainless USA, LLC
118 F.4th 1367 (Eleventh Circuit, 2024)