Anastos v. IKEA Property, Inc.

CourtDistrict Court, N.D. Georgia
DecidedSeptember 30, 2022
Docket1:19-cv-03702
StatusUnknown

This text of Anastos v. IKEA Property, Inc. (Anastos v. IKEA Property, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Georgia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Anastos v. IKEA Property, Inc., (N.D. Ga. 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF GEORGIA ATLANTA DIVISION

JAMES ANASTOS, Plaintiff, v. Civil Action No. 1:19-cv-3702-SDG IKEA PROPERTY, INC. and IKEA NORTH AMERICA SERVICES, LLC, Defendants.

OPINION AND ORDER This matter is before the Court on Defendants IKEA Property, Inc. and IKEA North America Services, LLC’s (together, IKEA) summary judgment motion [ECF 71] and motion for leave to file matters under seal [ECF 74], as well as Plaintiff James Anastos’s motion to strike IKEA’s notice of supplemental authority [ECF 92]. After careful consideration of the record, IKEA’s summary judgment motion and motion to seal are GRANTED, and Anastos’s motion to strike is DENIED. I. BACKGROUND This case arises under the Employee Retirement Income Security Act of 1974, 29 U.S.C. §§ 1001, et seq. (ERISA). The following facts are undisputed unless otherwise noted. A. The Offer In 2017, IKEA began a major reorganization.1 As part of the reorganization IKEA gave a group of employees a choice: relocate to Philadelphia, or accept a “Voluntary Alternative Offer” (the Offer) and eventually separate from the

company in exchange for a severance payment.2 Anastos was affected by the reorganization, and, after twenty-five years with IKEA, opted not to relocate.3 Instead, he accepted the Offer, signed IKEA’s requisite waiver and release including a “general release of claims” (the Release), and retired on May 3, 2018.4

B. The Plan During his employment, but before he accepted the Offer and retired, Anastos participated in the IKEA Benefits Plan (the Plan) for basic life insurance, supplemental life insurance, and dependent life insurance.5 The Plan stated that

“Basic Life Insurance is NOT Portability Eligible Insurance.”6 The Plan also contained a section dedicated to conversion of policies when an employee’s life

1 ECF 80, ¶ 30. 2 Id. ¶¶ 30–31. 3 Id. ¶ 32. 4 Id. ¶¶ 32–33; ECF 88, ¶ 32. 5 ECF 40, ¶ 59; ECF 88, ¶ 17 (“IKEA had offered basic life insurance, supplemental health insurance, and dependent life insurance for decades.”). 6 ECF 80, ¶ 3. insurance ended or was reduced.7 The Plan provided that the new policy could be “on any form then customarily offered by [IKEA] excluding term insurance.”8 The Plan also contains a summary plan description that states that the “MetLife certificate describes the eligibility requirements for insurance provided by MetLife

under the plan.”9 C. The Policy IKEA also offered the Retiree Recognition Policy (the Policy), which set the eligibility for IKEA retiree status and defined the “non-financial” benefits offered

to retirees.10 It is undisputed that Anastos qualified for the Policy’s benefits upon retirement.11 The Policy’s benefits were posted on IKEA’s iCoworker platform. Chief among them, and central to this case, the Policy provided:

(1) “Within 7–10 days of retirement, retirees will receive information from the life insurance vendor regarding their option to continue their basic and/or supplemental life coverage for themselves and any eligible dependents”;12

7 ECF 72-2, at 63. 8 Id. 9 Id. at 74. 10 ECF 80, ¶ 13. 11 ECF 72-4; ECF 88, ¶ 10. 12 ECF 72-3 (Policy), at 3. (2) “[m]ost of these options are guaranteed issue, which means, no medical certification will be required and the costs are similar to what was paid while employed with IKEA.”13 D. Anastos’s Inquiry Regarding Policy Benefits Anastos believed the Policy meant that, once retired, he could buy his basic and supplemental life insurance benefits at IKEA’s group rates.14 Before he accepted the Offer and retired, Anastos contacted two IKEA employees to confirm his understanding of the post-retirement life insurance coverage options under the Policy.15 First, on August 18, 2017, Anastos emailed Eileen Scoggins, a contractor whom IKEA retained to help manage employee benefits.16 She advised Anastos

that he could convert his basic life coverage to an individual policy, and that his supplemental life coverage would end upon retirement; that is, his insurance under the Plan was not portable.17 She also advised that Anastos would receive a

package of information from MetLife after retirement regarding “a new Voluntary

13 Id. 14 ECF 72-5, at 4; see also ECF 82 (Anastos Decl.), ¶ 9. 15 ECF 72-5, at 4. 16 Id.; ECF 80, ¶ 22. 17 ECF 72-5, at 2; ECF 80, ¶ 22. Retiree Life coverage,” including coverage amounts and eligibility dates; that MetLife’s “financial professionals” were now with MassMutual; and that, as he was planning for retirement, he could contact MassMutual directly at any time to obtain an estimated rate.18 Anastos pointed out that the information in the Policy

appeared to conflict with Scoggins’s account, but Scoggins indicated that her information was “from MetLife directly.”19 Anastos “wrote [Scoggins] off,” believing “she didn’t know what she was talking about.”20

Second, on August 23, 2017, Anastos emailed his retired former colleague, Ella Hullfish.21 In his email, he recounted what Scoggins wrote and indicated his belief that the information was “opposite of what [was] stated on iCoworker.”22 Hullfish cautioned, “[D]on’t trust anyone,” and advised him to reach out to

MetLife directly.23 Later, on August 29, Hullfish wrote, “It sounds like they changed life insurance companies. So, yes . . . call them.”24

18 ECF 72-5, at 2; ECF 80, ¶ 23. 19 ECF 72-6, at 2. 20 ECF 72, ¶ 26. 21 ECF 72-7, at 4. 22 Id. 23 Id. at 2–3. 24 Id. at 1. There is no evidence that Anastos contacted MetLife or MassMutual before he accepted the Offer, or otherwise attempted to clarify whether Scoggins’s explanation of his benefits under the Policy was accurate; Anastos “didn’t believe it would be helpful.”25

E. Anastos’s Retirement and Attempts to Collect Benefits Under the Policy Anastos signed the Offer on October 5, 2017,26 and retired on May 3, 2018.27 He alleges that—before his retirement, but after he accepted the Offer—he twice met with Amy Vernon, IKEA’s Human Resources Manager: once in April 2018, and once on May 3, 2018, his last day of employment.28 He insists that, at both

meetings, Vernon reviewed the Policy, confirmed Anastos’s understanding that he could port his Plan insurance per the Policy, and “directly refuted the information . . . from Ms. Scoggins in 2017.”29 According to Anastos, Vernon

“specifically confirmed [his] eligibility for continuation of [his] three Term Life

25 ECF 72, ¶ 29. 26 ECF 80, ¶ 33. 27 ECF 40, ¶ 2. 28 ECF 82, ¶¶ 36–41. 29 Id. ¶ 37. Insurance policies, and assured [him] that Met[L]ife would send [him] a packet of information as outlined in the [Policy].”30 After Anastos retired he received a letter from IKEA dated May 10, 2018, that allegedly confirmed his understanding of the Policy, and enclosed a retiree ID

card, which listed the Policy’s benefits and relevant contacts.31 However, he alleges that, in the 7–10 days following his retirement, he did not receive any correspondence from MetLife or MassMutual regarding his post-retirement

insurance options.32 He further alleges that, on or about May 17, 2018, he and his spouse began to contact MetLife and IKEA’s Benefits Department, and that his spouse called MetLife at least three times after May 17.33 1. MetLife’s Letter

Anastos’s spouse continued a back-and-forth with IKEA personnel regarding Scoggins’s explanation of benefits.34 At some point, Debra Packel, Benefits Manager for IKEA, asked MetLife to look into and expedite Anastos’s

30 Id. ¶ 40. 31 Id. ¶¶ 42–43. 32 Id. ¶ 44. 33 Id. ¶ 45; ECF 88, ¶ 49. 34 ECF 80, ¶ 37.

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