American Transmission, Inc v. Channel 7 of Detroit, Inc

609 N.W.2d 607, 239 Mich. App. 695
CourtMichigan Court of Appeals
DecidedMay 4, 2000
DocketDocket 210925
StatusPublished
Cited by51 cases

This text of 609 N.W.2d 607 (American Transmission, Inc v. Channel 7 of Detroit, Inc) is published on Counsel Stack Legal Research, covering Michigan Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
American Transmission, Inc v. Channel 7 of Detroit, Inc, 609 N.W.2d 607, 239 Mich. App. 695 (Mich. Ct. App. 2000).

Opinion

Cavanagh, J.

Plaintiffs American Transmission, Inc., and American Transmissions of Troy appeal as of right from the trial court order granting defendants’ motion for summary disposition pursuant to MCR 2.116(C)(10) with regard to plaintiffs’ claims of defamation, fraud, trespass, and intentional interference with prospective business relationships. We affirm.

In 1996, Call for Action, a consumer advocacy group, informed defendant Joe Ducey, the consumer reporter for defendant Channel 7 of Detroit, Inc., that it had been receiving a disproportionately high number of consumer complaints about transmission repair shops. Ducey decided to do a story on a consumer’s experiences at transmission repair facilities. Defendants rented a 1986 Buick LaSabre, which *697 Ducey took to a certified mechanic, Morrie Schwartz. Schwartz performed a road test and a visual inspection under the hood and concluded that the vehicle was operating properly and that there were no transmission problems. For the purpose of defendants’ investigation, Schwartz suggested disconnecting the vehicle’s vacuum hose from the transmission. When Schwartz did so, the car became much more difficult to shift and made a “clunking noise” when it stopped. Schwartz explained that, given these problems, the vacuum line was one of the first things that should be checked.

Over the course of two days, Evelyn Stem, a volunteer at Call for Action, took the vehicle to eight randomly chosen transmission repair facilities. Ducey followed in a van. After a particular transmission shop was selected, they would stop approximately a block away, and Ducey would disconnect the vacuum hose. Stem then drove to the shop, where she would pose as a customer. Before they proceeded to the next establishment, Ducey would reattach the hose because the vehicle was too difficult to drive when the hose was not connected.

At each facility, Stem, who was equipped with a hidden camera, would explain that she was having difficulty with her transmission. Four of the shops that Stem visited found the detached vacuum hose and reconnected it for no charge. The other four shops did not diagnose the problem with the vacuum hose and recommended taking apart the transmission for a minimum cost of several hundred dollars.

Stem visited American Transmissions of Troy (hereafter plaintiff) on December 11, 1996. After performing a road test and hoist inspection, plaintiff’s *698 manager told Stem that there were “a lot of different things here,” and the problems could “not [be] solved with a minor adjustment.” Plaintiffs manager stated that he needed to do an internal inspection, which would involve disassembling the transmission to “see what parts are failing, cut the cancer out basically before it spreads even further.” The cost of the internal inspection would be $249; there would be additional charges for parts and labor for any items that needed to be replaced. Stem said that she would have to discuss the situation with her husband and left the shop.

On January 2, 1997, Ducey and a camera operator went to plaintiffs shop. Ducey introduced himself to Barry Bryan, the owner of the shop, and showed him the videotape of Stem’s earlier visit. Ducey noted that, although a hoist inspection had been performed, the “vacuum” box was not checked on the inspection form that plaintiff’s manager had given Stem. Bryan was unable to account for this omission or for his shop’s failure to find the disconnected hose.

Channel 7 aired its broadcast of the transmission shop investigation on February 15, 1997, and again on February 16, 1997. The piece began with an introduction by news anchor Mike Holfeld:

They are words you don’t want to hear, your car has serious problems. It’s the transmission. It could cost more than $1,000, but a Newshawk investigation shows some people they might be paying for repairs they don’t even need. Channel 7 Newshawk Joe Ducey here now with more.

The segment included interviews with consumers who believed that they had been duped into paying for unnecessary work on their vehicles’ transmis *699 sions. Ducey then explained that Stem had visited various transmission shops, and portions of her encounters with the four shops that had recommended expensive repairs, including American Transmissions of Troy, were shown. The segment also showed part of Ducey’s interview with Bryan, and Ducey noted that Bryan stood by his shop’s diagnosis. Ducey further reported, “American on Rochester Road in Troy says if the vacuum hose was pulled they would have found it.” At the end of the segment, after Ducey listed the four shops that had detected the problem with the hose and reattached it without charge, Holfeld noted that there are “[s]ome honest guys still out there.”

Following the broadcast, American Transmissions of Troy demanded a retraction. Counsel for Channel 7 requested that it identify which statements in the broadcast were false. Instead of responding, plaintiffs 1 filed the instant lawsuit on March 19, 1997, alleging defamation, fraud, trespass, and intentional interference with prospective business relationships. Specifically, plaintiffs claimed that (1) defendants defamed plaintiffs by wilfully and maliciously publishing false statements, (2) defendants made false statements and misrepresentations regarding the condition of the vehicle, (3) Stem, under defendants’ direction, materially misrepresented her relationship to the vehicle and to defendants, (4) defendants were trespassers on American Transmissions of Troy’s premises because they gained entry by concealing their tme identity and misrepresenting their agent’s rela *700 tionship to them, and (5) defendants’ intentional conduct interfered with plaintiffs’ valid business expectancies and caused a loss of customers, business, and profits.

On November 5, 1997, defendants moved for summary disposition pursuant to MCR 2.116(C)(10). To their brief in opposition to defendants’ motion, plaintiffs attached a videotape of an inspection of the Buick’s transmission by mechanic Joe Dunn on February 2, 1997. In addition, plaintiffs attached a report by Wayne Bullen describing his observation of Dunn’s examination. According to the report, Dunn noted “chattering and clattering” when the transmission was placed in reverse and discovered multiple defects in the transmission.

The trial court advised the parties that it would not entertain oral argument regarding defendants’ motion for summary disposition. On January 29, 1998, plaintiffs filed a motion requesting oral argument. Plaintiffs argued that, because of the complexity and technical nature of the case, oral argument would assist the court in ruling on defendants’ motion. The record does not contain an order addressing plaintiffs’ motion; however, on February 23, 1998, the trial court issued an opinion and order granting defendants’ motion for summary disposition and noting that the motion had been decided without oral argument.

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Bluebook (online)
609 N.W.2d 607, 239 Mich. App. 695, Counsel Stack Legal Research, https://law.counselstack.com/opinion/american-transmission-inc-v-channel-7-of-detroit-inc-michctapp-2000.