American Express Co. v. Koerner

452 U.S. 233, 101 S. Ct. 2281, 68 L. Ed. 2d 803, 1981 U.S. LEXIS 111, 49 U.S.L.W. 4643
Supreme Court of the United States·Decided June 8, 1981·No. 80-202·Published·Cited by 69 cases

Opinion

Justice Blackmun

delivered the opinion of the Court.

The question presented is whether a creditor must follow the requirements specified in 1974 by the Fair Credit Billing Act, Pub. L. 93-495, Tit. Ill, 88 Stat. 1511, for the correction of billing errors, when both a corporation and an individual officer are liable for a debt.

I

The Fair Credit Billing Act added a number of provisions to the Truth in Lending Act (TILA), Pub. L. 90-321, Tit. I, 82 Stat. 146. A primary provision, and the one at issue in this case, is § 161 (a), as so added. 88 Stat. 1512, 15 U. S. C. § 1666 (a). 1 This section applies whenever a creditor trans *235 mits to an obligor “a statement of the obligor’s account in connection with an extension of consumer credit.” If the *236 obligor believes that the statement contains a billing error, 2 he then may send the creditor a written notice setting forth that belief, indicating the amount of the error and the reasons supporting his belief that it is an error. If the creditor receives this notice within 60 days of transmitting the statement of account, § 161 (a) imposes two separate obligations upon the creditor. Within 30 days, it must send a written acknowledgment that it has received the notice. And, within 90 days *237 or two complete billing cycles, whichever is shorter, the creditor must investigate the matter and either make appropriate corrections in the obligor’s account or send a written explanation of its belief that the original statement sent to the obli-gor was correct. The creditor must send its explanation before making any attempt to collect the disputed amount.

A creditor that fails to comply with § 161 (a) forfeits its right to collect the first $50 of the disputed amount including finance charges. § 161 (e), 15 U. S. C. § 1666 (e). In addition, § 161 (d) provides that, pursuant to regulations of the Federal Reserve Board, a creditor operating an “open end consumer credit plan” may not restrict or close an account due to an obligor’s failure to pay a disputed amount until the creditor has sent the written explanation required by § 161 (a).

Every creditor under an “open end consumer credit plan” must disclose the protections available under § 161 to the obligor. This disclosure must occur at the time the account is opened and at semiannual intervals thereafter. See § 127 (a)(8), 15 U. S. C. § 1637 (a)(8).

II

This case presents a dispute over the applicability of § 161. The relevant facts, as the District Court noted, are largely undisputed. On November 16, 1965, prior to the enactment of the TILA, John E. Koerner & Co., Inc., applied for a credit card account with petitioner American Express Company. The application was for a “company account” designed for business customers. App. 27a. The Koerner Company asked American Express to issue cards bearing the company’s name to respondent Louis R. Koerner, Sr., and four other officers of the corporation. Respondent was required to sign a “company account” form, agreeing that he would be jointly and severally liable with the company for all charges incurred through the use of the company card that was issued to him. Id., at 28a. American Express, before issuing the cards, in *238 vestigated the company’s credit rating, but not that of respondent or the other officers.

American Express billed the Koerner Company for all charges arising from the use of the five cards issued for the company account. It sent a monthly statement showing the total due and listing individual subtotals for each of the five users. Although respondent employed his card mostly for business-related expenses, he used it occasionally for personal expenses. When he did so, he paid for these items by sending his personal check to American Express. Charges for his business-related expenses were paid by the company.

In 1975, a dispute arose between the Koerner Company and American Express concerning charges that appeared on the company account. American Express had billed the company for flight insurance for three business trips made by company employees, and for renewal fees for two of the cards that the company claimed were no longer desired. The total amount in dispute, which the company refused to pay, was $55. Company officials wrote to American Express several times about this. The record does not indicate that American Express responded in any way prior to November 1976. 3

On September 28, 1976, respondent attempted to use his card to purchase a plane ticket for a business trip. After getting in touch with American Express, the ticket agent requested that respondent speak by telephone with an American Express employee. This employee informed respondent that the account was canceled because of delinquency in payment. She instructed the ticket agent to cut respondent’s card in two and return it to him.

Shortly thereafter, respondent filed this action in the United States District Court for the Eastern District of Louisiana. He alleged that American Express had canceled the *239 account because of the Koerner Company’s refusal to pay the disputed charges 'and in retaliation for the many complaints that had been made by the company in its attempt to resolve the dispute. Jurisdiction was based upon § 130 of the TILA, 15 U. S. C. § 1640, which provides for the recovery of actual damages sustained by any person as the result of a creditor’s failure to comply with various provisions of the TILA, including § 161, and grants jurisdiction of such actions to the federal district courts. The complaint sought damages of $25,000 for “inconvenience, mental anguish, grief, aggravation, and humiliation.” App. 20a. 4 Respondent, invoking diversity jurisdiction, also sought damages under Louisiana law.

The District Court granted American Express’ motion for summary judgment. 444 F. Supp. 334 (1977). It held that both § 161, which applies only to “an extension of consumer credit,” and § 104 (1), 15 U. S. C. § 1603 (1), which exempts “[cjredit transactions involving extensions of credit for business or commercial purposes” from most of the provisions of the TILA, 5 required the conclusion that the procedures established by § 161 do not apply to an account opened in the *240

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American Express Co. v. Koerner, 452 U.S. 233, 101 S. Ct. 2281, 68 L. Ed. 2d 803, 1981 U.S. LEXIS 111, 49 U.S.L.W. 4643 (1981).

452 U.S. 233 (American Express Co. v. Koerner) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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