Ambrosio v. Progressive Preferred Insurance Company

District Court, D. Arizona·Decided March 4, 2024·No. 2:22-cv-00342·Unknown

Opinion

WO

Elliot Ambrosio et. al., No. CV-22-00342-PHX-SMB

Plaintiffs, ORDER

v.

Progressive Preferred Insurance Company,

Defendant. Pending before the Court is Plaintiffs’ Motion for Class Certification. (Doc. 42.) Defendant Progressive Preferred Insurance Company (“Progressive”) filed a Response (Doc. 46), and Plaintiffs filed a Reply (Doc. 50). Plaintiffs also filed two Notices of Filing Supplemental Authority. (Doc. 85; 86.) After consideration of the pleadings and the relevant law, the Court finds that oral argument is not necessary. See LRCiv 7.2(f) (“The Court may decide motions without oral argument.”). For the reasons laid out below the Court will deny Plaintiffs’ Motion. I. Background On May 5, 2023, Plaintiffs filed a class action lawsuit via their Second Amended Complaint (the “SAC”) against Progressive alleging that Progressive “systemically” undervalued the cash value of Progressive’s claimants’ loss vehicles. (See generally Doc. 35.) Plaintiffs’ SAC seeks to represent “claimants in Arizona who received a payment for the loss of a totaled vehicle from Defendants, where Defendants used valuation reports prepared by Mitchell International, Inc. (“Mitchell”) to determine the actual cash value (“ACV”) of the loss vehicles.” (Id. at 2 ¶ 1.) The SAC brought claims for breach of contract, breach of covenant of faith and fair dealing, unjust enrichment, and declaratory relief. (Id. at 15–18 ¶¶ 63–90.) The basic factual allegations are as follows. Plaintiff Sierra Trenholm filed a claim with Progressive in May 2021 after she totaled her Kia Optima. (Doc. 84 at 2 ¶ 1.) WorkCenter Total Loss (“WCTL”) estimated the ACV to be $10,938.64. (Id. ¶ 2.) Plaintiff Elliot Ambrosio filed a claim with Progressive after totaling his 2011 Chevrolet Malibu in September 2020. (Id. ¶ 5.) WCTL estimated that the ACV of his vehicle was $4,866.71. (Id. ¶ 6.) Progressive’s physical damage to a vehicle policy (the “Policy”) states that in the event of physical damage to a covered vehicle, Progressive will pay for the amount of the covered loss, up to the limits of liability. (Id. at 3 ¶10.) The Policy does not require Progressive to use any specific methodology in setting ACV, however, the Policy requires ACV to be “determined by the market value, age, and condition of the vehicle at the time the loss occurs.” (Doc. 66-5 at 22; 31.) Progressive used Mitchell, and its WCTL software system to make estimates on what a totaled vehicle’s ACV should be. (Doc. 46 at 7.) Although Progressive uses this system to estimate ACV, that method is not required by contract and there are at least two other alternative methodologies for providing an ACV estimate, including the National Automobile Dealers Association (“NADA”) and Kelly Blue Book (“KBB”). (Id. at 8–9.) Progressive, through Mitchell’s ACV methodology applies a Projected Sold Adjustment (“PSA”), which Plaintiffs allege is meant to “reflect consumer purchasing behavior,” or the behavior that consumers will negotiate a used car down from its listed price. (Doc. 35 at 3 ¶ 5; 35-2 at 8.) Until July 2021 the data used to calculate the Projected Sold Adjustment calculation did not include transactions where the list price was equal to the sold price, or where the sold price was greater than the listed price. (Doc. 37 at 5 ¶ 6.) Plaintiffs allege that the projected sold adjustment was applied to both Ambrosio and Trenholm’s vehicles’ values. (Doc. 35 at 4 ¶ 7.) Plaintiffs further allege that by concluding that consumers will negotiate down from the advertised price they, through their vendors “intentionally distort” the data to “artificially deflate the value of total loss vehicles.” (Id. at 4 ¶ 9.) On this basis, Plaintiffs argue that Progressive violated the Policy it has with its insureds and are bringing this action on their behalf. (Id. at 10.) Plaintiffs now seek certification, for the breach of contract and breach of good faith and fair dealing claims, for the class of: 1 “All persons who made a first-party claim on a policy of insurance issued by Progressive Preferred Insurance Company or Progressive Advanced Insurance Company to an Arizona resident where the claim was submitted from March 4, 2016, through the date an order granting class certification is entered, and Progressive determined that the vehicle was a total loss and based its claim payment on an Instant Report from Mitchell where a Projected Sold Adjustment was applied to at least one comparable vehicle.” (Doc. 42 at 2.) II. Legal Standard Class actions are governed by Federal Rule of Civil Procedure 23, which provides as follows: (a) Prerequisites. One or more members of a class may sue or be sued as representative parties on behalf of all members only if: (1) the class is so numerous that joinder of all members is impracticable; (2) there are questions of law or fact common to the class; (3) the claims or defenses of the representative parties are typical of the claims or defenses of the class; and (4) the representative parties will fairly and adequately protect the interests of the class. (b) Types of Class Actions. A class action may be maintained if Rule 23(a) is satisfied and if: (1) prosecuting separate actions by or against individual class members would create a risk of: (A) inconsistent or varying adjudications with respect to individual class members that would establish incompatible standards of conduct for the party opposing the class; or (B) adjudications with respect to individual class members that, as a practical matter, would be dispositive of the interests of the other members not parties to the individual adjudications or would substantially impair or impede their ability to protect their interests; 1 While not entirely clear, the Court presumes this is the request Plaintiffs’ because they are the only two claims discussed in their motion and unjust enrichment claims are generally not appropriate for class certification. (2) the party opposing the class has acted or refused to act on grounds that apply generally to the class, so that final injunctive relief or corresponding declaratory relief is appropriate respecting the class as a whole; or (3) the court finds that the questions of law or fact common to class members predominate over any questions affecting only individual members, and that a class action is superior to other available methods for fairly and efficiently adjudicating the controversy. The matters pertinent to these findings include: (A) the class members’ interests in individually controlling the prosecution or defense of separate actions; (B) the extent and nature of any litigation concerning the controversy already begun by or against class members; (C) the desirability or undesirability of concentrating the litigation of the claims in the particular forum; and (D) the likely difficulties in managing a class action. Fed. R. Civ. P. 23(a)–(b). Plaintiffs seeking class certification must show that they have met the requirements of the four subsections in Rule 23(a) and at least one subsection of Rule 23(b). Ellis v. Costco Wholesale Corp., 657 F.3d 970, 979–80 (9th Cir. 2011) (citing Zinser v. Accufix Rsch. Inst., Inc., 253 F.3d 1180, 1186 (9th Cir. 2001)). When considering class certification, courts must engage in “a rigorous analysis.” Id. at 350–51 (quoting Gen. Tel. Co. of Sw. v. Falcon, 457 U.S. 147, 161 (1982)). Overall, district courts retain broad discretion to certify a class, so long as the discretion is exercised within the framework of Rule 23. Zinser, 253 F.3d at 1186. The party seeking class certification

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Ambrosio v. Progressive Preferred Insurance Company, (D. Ariz. 2024).

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