Amazon.com Services LLC v. Digital Direct and More, Inc.

CourtDistrict Court, E.D. New York
DecidedMay 21, 2025
Docket1:24-cv-07617
StatusUnknown

This text of Amazon.com Services LLC v. Digital Direct and More, Inc. (Amazon.com Services LLC v. Digital Direct and More, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Amazon.com Services LLC v. Digital Direct and More, Inc., (E.D.N.Y. 2025).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK

AMAZON.COM SERVICES LLC,

Plaintiff, v. MEMORANDUM & ORDER 24-CV-07617 (HG) DIGITAL DIRECT AND MORE, INC., ARI CAMEO, and SHOSHANA OSTRON,

Defendants.

HECTOR GONZALEZ, United States District Judge:

Plaintiff Amazon.com Services LLC sued Defendants Digital Direct and More, Inc. (“DDAM”), Ari Cameo, and Shoshana Ostron, principally alleging that they aided and abetted a fraud carried out on Amazon’s third-party sales platform. Defendants have moved to dismiss. For the reasons explained below, their motion to dismiss is DENIED. BACKGROUND The Court draws the following facts from the Complaint. ECF No. 1 (“Compl.”). The Court “recite[s] the substance of the allegations as if they represent[] true facts, with the understanding that these are not findings of the [C]ourt, as [I] have no way of knowing at this stage what are the true facts.” In re Hain Celestial Grp., Inc. Sec. Litig., 20 F.4th 131, 133 (2d Cir. 2021).1 DDAM was formed in 2014 and sold electronics on Amazon’s platform. Compl. ¶ 13. Amazon terminated DDAM’s account because DDAM violated various Amazon policies, including selling knockoff products. Id. Defendant Ari Cameo was DDAM’s sole owner until

1 Unless otherwise indicated, when quoting cases and the parties’ papers, all internal quotation marks, alteration marks, emphases, footnotes, and citations are omitted. The Court refers to the pages assigned by the Electronic Case Files system (“ECF”), except when quoting bankruptcy court documents, where the Court uses the page number in the document footer. September 2016, when his brother, non-Defendant David Cameo, became a 50% shareholder, and the two owned DDAM together until 2018.2 Id. ¶¶ 15–16. DDAM did not maintain books nor hold corporate meetings, and it purportedly issued paper invoices. Id. ¶ 18. At around the time David acquired his stake in DDAM, Shoshana—who is David’s wife and Ari’s sister-in-law—started working at DDAM. Id. ¶ 19. Shoshana handled customer

service for DDAM and her DDAM salary was her sole source of income from 2016 to 2022. Id. ¶¶ 20–21. She and David were the signatories on DDAM’s bank records and controlled transfers of DDAM’s funds. Id. ¶ 22. In March 2018, David transferred his DDAM shares back to Ari for $1. Id. ¶ 23. Nevertheless, David remained involved with the business, such as by opening DDAM bank accounts in March and June 2018, where he identified himself as DDAM’s “owner.” Id. ¶ 24. In 2018, Shoshana started to earn $400,000 from DDAM. Id. ¶ 25. Back in April 2016, David had formed Jersey Cameras 2, Inc. (“JC2”), to sell electronics online. Id. ¶ 27. David is JC2’s sole officer, director, and shareholder. See id. ¶ 28. Like DDAM, it apparently lacked business records and did not hold corporate meetings. Id. ¶ 30.

David is the sole signatory on JC2’s bank account and was in control of transferring its funds. Id. ¶ 29. In violation of Amazon’s seller agreement, David created JC2 in order to acquire an existing Amazon seller account, and JC2 became a third-party seller on Amazon. Id. ¶ 31. David operated JC2 primarily out of his home and handled orders placed by Amazon customers. Id. ¶ 32. In 2018, JC2’s only revenue source was the Amazon store. See id. ¶¶ 33–34. To protect customer trust in the Amazon store, Amazon operates a guarantee program for products sold by third-party sellers. Id. ¶ 36. If a customer receives an order different from what she expects or that is late, and the third-party seller does not respond to a request for a refund,

2 For the sake of clarity, the Court will refer to the brothers as Ari and David, respectively, and for consistency’s sake, will also use Defendant Ostron’s first name, Shoshana. Amazon reviews the customer’s claim and issues a refund directly. Id. Amazon requires third- party sellers to agree that Amazon can deduct such refunds from a seller’s account balance if Amazon determines that the seller was at fault. Id. ¶ 37. But if the third-party seller’s account lacks adequate funds for Amazon to issue the refund to the customer, Amazon pays for the refund itself and requires seller to reimburse it. Id. When David registered third-party seller

accounts for JC2, he agreed to these Amazon policies. Id. In December 2018, Amazon discovered that David was using JC2 to carry out a so-called “hit-and-run” fraud, by which a seller accepts customer funds, fails to deliver the product, and then “disappear[s] with customer[] money,” leaving the customer without recourse. Id. ¶ 38. In the second half of 2018, David listed, sold, and claimed to ship high-value electronics like drones, cameras, and laptops through JC2’s third-party seller accounts, but customers actually received low-value products like flash drives or nothing at all. Id. ¶¶ 39–40. David confirmed shipments on JC2’s account, indicating to Amazon that JC2 had in fact shipped or was shipping customers’ packages, but certain customers confirmed that David and JC2 did not actually ship

the products or shipped the wrong products. Id. ¶ 41. Amazon had started receiving customer complaints in October 2018 and received thousands of such complaints through December 2018. Id. ¶ 43. When customers complained to David and JC2, customers received no responses, or David and JC2 disputed issuing the refunds. Id. ¶ 44. In November and December 2018, JC2’s sales more than doubled relative to the prior months, which is a common pattern in hit-and-run schemes as the seller attempts to collect as much money as quickly as possible. Id. ¶ 42. Amazon deactivated JC2’s seller accounts on December 14, 2018, but Amazon had already disbursed sales proceeds to JC2’s bank account because David had confirmed to Amazon that the shipments had been made. Id. ¶¶ 45–46. When JC2 received payments from Amazon, David immediately transferred that money into DDAM’s bank account. Id. ¶ 47. Specifically, between February 2018 and December 2018, each time Amazon made a disbursement to JC2, David immediately transferred those funds into DDAM, leaving nothing for JC2 to fund ongoing operations, including shipping goods to customers and issuing refunds. Id. ¶ 50. Between February 28, 2018, and December 31, 2018, JC2 received $6,957,185 from Amazon, and nearly

all of that money, $6,957,086, was transferred into DDAM. Id. ¶ 51. Meanwhile, Amazon customers submitted claims through Amazon’s refund program, but because David did not issue refunds or JC2 lacked sufficient funds, Amazon issued those refunds on its own. Id. ¶ 48. During the time period between September and December 2018, in which David was allegedly carrying out the scheme, he transferred more than $3 million from JC2 into DDAM. Id. ¶ 52. That took place over 23 separate transfers identified in the Complaint. See id. By transferring all funds out of JC2 and into DDAM, JC2 was unable to pay any customer refunds. Id. ¶ 54. In all, Amazon paid at least $2,183,162.40 through its guarantee program to David’s customers, and David has never reimbursed Amazon. Id. ¶ 49.

JC2 did not receive consideration for its transfers to DDAM. Id. ¶ 55. David claimed that DDAM was JC2’s exclusive inventory supplier pursuant to an “Exclusivity Agreement” between David and Ari. Id. That agreement was executed on March 1, 2018, the same day David transferred his ownership interest in DDAM to Ari. Id. The Exclusivity Agreement purported to oblige JC2 to purchase all inventory from DDAM; in exchange, DDAM would receive JC2’s payments from Amazon. Id. ¶ 56. The Exclusivity Agreement does not reference the pricing of goods sold between the two companies and does not obligate DDAM to sell merchandise to JC2. Id. There is nothing to show that JC2 actually purchased any inventory from DDAM. See id. ¶¶ 57–59. Back in 2016, there was another entity formed called Cameo Distribution, Inc., which David also owned and operated. Id.

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