amazon.com, Incorporated v. Morgan McMillan, Individually and as Next of Friend of E.G., a Minor

Texas Supreme Court·Decided June 25, 2021·No. 20-0979·Published

Opinion

IN THE SUPREME COURT OF TEXAS ══════════

No. 20-0979

══════════

AMAZON.COM, INCORPORATED, APPELLANT, V.

MORGAN MCMILLAN, INDIVIDUALLY AND AS NEXT FRIEND OF E.G., A MINOR, APPELLEE

══════════════════════════════════════════ ON CERTIFIED QUESTION FROM THE UNITED STATES COURT OF APPEALS FOR THE FIFTH CIRCUIT ══════════════════════════════════════════

Argued March 25, 2021

JUSTICE BUSBY delivered the opinion of the Court, in which CHIEF JUSTICE HECHT, JUSTICE LEHRMANN, JUSTICE BLAND, and JUSTICE HUDDLE joined.

JUSTICE BOYD filed a dissenting opinion, in which JUSTICE DEVINE joined.

JUSTICE BLACKLOCK did not participate in the decision.

Texas law imposes strict liability on manufacturers and some sellers of defective products.

In the first few decades after we recognized common-law strict products liability, the people and entities held liable were typically part of a conventional distribution chain: upstream manufacturers, mid-stream distributors, and downstream retailers.1 Today, third-party e-commerce platforms—such as Amazon, eBay, Etsy, and Alibaba—provide many of the services traditionally performed by distributors and retailers, enabling merchants from all over the world

1 See McKisson v. Sales Affiliates, Inc., 416 S.W.2d 787, 789, 790 n.3 (Tex. 1967); RESTATEMENT (SECOND)

OF TORTS § 402A cmt. f (1965).

to reach consumers directly. But are such online marketplaces strictly liable for defective products manufactured and owned by third parties? The Fifth Circuit asks whether Amazon.com is a “seller” under Texas law when it does not hold title to third-party products sold on its website but controls the process of the transaction and delivery.

We answer no. The Legislature’s definition of “seller” in Chapter 82 of the Civil Practice and Remedies Code is consistent with and does not expand the common-law definition. Under that definition, when the ultimate consumer obtains a defective product through an ordinary sale, the potentially liable sellers are limited to those who relinquished title to the product at some point in the distribution chain. Therefore, Amazon is not a “seller” of third-party products under Texas law.

BACKGROUND

Amazon.com is an e-commerce company with a global reach. From its beginnings as a small online bookseller, Amazon has expanded its business model to include general consumer retail, digital content streaming, web services, and—more recently—groceries. Amazon’s online retail marketplace offers Amazon-branded products, third party-branded products owned by Amazon and listed on the website as “sold by” Amazon, and products owned and “sold by” third parties. According to the website’s “Conditions of Use,” to which all customers must agree when making a purchase, Amazon makes no warranties for products “sold by” third-party merchants and disclaims responsibility for third-party product descriptions. Other than a short line of text under the “buy” button identifying the seller, the experience of purchasing products “sold by”

third-party merchants is no different from buying products “sold by” Amazon.2 When a customer purchases a third-party product listed on Amazon.com, Amazon processes payment, retains a portion of the purchase price, and remits the remainder to the third-party merchant.

A third-party merchant who sells a product through Amazon.com may store and ship that product itself or use the Fulfillment by Amazon (FBA) logistics service.3 Under FBA, the merchant uses Amazon warehouses to store product inventory, and Amazon packages a product when it is sold and delivers it to a carrier for shipment to the purchaser. The merchant retains title to its products prior to the ultimate customer purchase. But Amazon maintains significant control over products sold through FBA. Amazon has the ability to refuse products and controls all aspects of customer service. Amazon also processes returns and delivers customer refunds for FBA products, and merchants must reimburse Amazon for these costs.

This suit concerns a product “sold by” a third-party merchant that used the FBA service.

According to the allegations of the complaint filed in federal court, Morgan McMillan’s husband purchased a remote control on Amazon.com that was “sold by” “USA Shopping 7693.” Almost a year later, McMillan’s nineteen-month-old daughter opened the remote’s battery compartment and swallowed the included button battery. Though the battery was surgically removed, battery fluid caused permanent damage to the child’s esophagus. When McMillan sought information from Amazon about “USA Shopping 7693,” Amazon identified the account as belonging to Hu Xi Jie,

2 Third parties who wish to sell products on Amazon must create an account and agree to the Amazon Services Business Solutions Agreement (BSA). The BSA requires that third-party products include a product description and “comply with all applicable laws.” Amazon agrees to list the products on its website, “conduct merchandising and promote” the products, and include the products in the company’s star-based rating system.

3 FBA is also available to merchants who sell through channels other than Amazon.com.

an FBA user with an address in China. Amazon subsequently suspended Hu Xi Jie’s account and removed the remote from its website.

McMillan sued both Amazon and Hu Xi Jie in the U.S. District Court for the Southern District of Texas, alleging, among other causes of action, strict liability for design and marketing defects. McMillan attempted to serve Hu Xi Jie through the Texas Secretary of State, see TEX. CIV. PRAC. & REM. CODE § 17.044(b), but Hu Xi Jie did not answer or make an appearance. McMillan v. Amazon.com, Inc., 433 F. Supp. 3d 1034, 1038 (S.D. Tex. 2020). At the close of discovery, Amazon moved for summary judgment on the ground that it was not a seller of the remote and therefore could not be held strictly liable. Id. at 1039.

McMillan responded that Amazon was a non-manufacturing seller that could be held liable under the Texas Products Liability Act. Id.; see TEX. CIV. PRAC. & REM. CODE § 82.003. Although non-manufacturing sellers typically are not liable under the Act, an exception applies when the manufacturer is not subject to the jurisdiction of the court. TEX. CIV. PRAC. & REM. CODE § 82.003(a)(7)(B). Because McMillan had alleged that Hu Xi Jie was the manufacturer, and Hu Xi Jie did not make an appearance, the federal district court concluded that McMillan had taken the initial steps required to trigger the exception. McMillan, 433 F. Supp. 3d at 1040.4 The district court denied Amazon’s motion for summary judgment. Id. at 1044. Applying the Act’s definition of seller, the court concluded that: (1) Amazon’s role as a service provider did not preclude it from also being a seller, id. at 1042; (2) Amazon’s possession and control of the remote was evidence that it engaged in the business of placing the product in the stream of

4 The section 82.003 exceptions are not material to our analysis at this stage of the case. If Amazon is correct that it is not a seller, then it cannot be held liable under the Act regardless of whether Hu Xi Jie is the manufacturer or is subject to the court’s jurisdiction.

commerce, id. at 1043; (3) Amazon’s lack of title did not preclude it from being a seller, id. at 1044; and (4) Amazon’s relationship to the manufacturer aligned with the policy justifications for strict liability. Id.

On the parties’ joint motion, the district court certified its order for interlocutory appeal, and the Fifth Circuit granted permission to appeal. McMillan v. Amazon.com, Inc., 983 F.3d 194, 198 (5th Cir. 2020). Noting our track record of deciding cases timely, 5 the Fifth Circuit certified the following question to this Court, which we accepted:

Under Texas products-liability law, is Amazon a “seller” of third-party products sold on Amazon’s website when Amazon does not hold title to the product but controls the process of the transaction and delivery through Amazon’s Fulfillment by Amazon program?

Id. at 203.

Free access — add to your briefcase to read the full text and ask questions with AI

amazon.com, Incorporated v. Morgan McMillan, Individually and as Next of Friend of E.G., a Minor, (Tex. 2021).

amazon.com, Incorporated v. Morgan McMillan, Individually and as Next of Friend of E.G., a Minor (amazon.com, Incorporated v. Morgan McMillan, Individually and as Next of Friend of E.G., a Minor) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Interstate Contracting Corp. v. City of Dallas
135 S.W.3d 605 (Texas Supreme Court, 2004)
Ford Motor Co. v. Ledesma
242 S.W.3d 32 (Texas Supreme Court, 2007)
SSP Partners v. Gladstrong Investments (USA) Corp.
275 S.W.3d 444 (Texas Supreme Court, 2008)
Fresh Coat, Inc. v. K-2, Inc.
318 S.W.3d 893 (Texas Supreme Court, 2010)
In Re Allen
366 S.W.3d 696 (Texas Supreme Court, 2012)
New Texas Auto Auction Services, L.P. v. Gomez De Hernandez
249 S.W.3d 400 (Texas Supreme Court, 2008)
Duncan v. Cessna Aircraft Co.
665 S.W.2d 414 (Texas Supreme Court, 1984)
Firestone Steel Products Co. v. Barajas
927 S.W.2d 608 (Texas Supreme Court, 1996)
Rourke v. Garza
530 S.W.2d 794 (Texas Supreme Court, 1975)
Henderson v. Ford Motor Company
519 S.W.2d 87 (Texas Supreme Court, 1974)
Armstrong Rubber Co. v. Urquidez
570 S.W.2d 374 (Texas Supreme Court, 1978)
McKisson v. Sales Affiliates, Inc.
416 S.W.2d 787 (Texas Supreme Court, 1967)
Erie Insurance Company v. Amazon.com, Inc.
925 F.3d 135 (Fourth Circuit, 2019)
Charles Fox v. Amazon.com, Inc.
930 F.3d 415 (Sixth Circuit, 2019)
Morgan McMillan v. Amazon.com, Incorporated
983 F.3d 194 (Fifth Circuit, 2020)
Phillips v. Bramlett
407 S.W.3d 229 (Texas Supreme Court, 2013)
Eberhart v. Amazon.com, Inc.
325 F. Supp. 3d 393 (S.D. Illinois, 2018)
Garber v. Amazon.com, Inc.
380 F. Supp. 3d 766 (E.D. Illinois, 2019)