Alizabeth Nickols v. Oasis Remarketing, LLC, D/B/A Discovery Auto Enterprise

CourtCourt of Appeals of Texas
DecidedMay 31, 2018
Docket14-17-00556-CV
StatusPublished

This text of Alizabeth Nickols v. Oasis Remarketing, LLC, D/B/A Discovery Auto Enterprise (Alizabeth Nickols v. Oasis Remarketing, LLC, D/B/A Discovery Auto Enterprise) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Alizabeth Nickols v. Oasis Remarketing, LLC, D/B/A Discovery Auto Enterprise, (Tex. Ct. App. 2018).

Opinion

Affirmed and Memorandum Opinion filed May 31, 2018.

In The

Fourteenth Court of Appeals

NO. 14-17-00556-CV

ALIZABETH NICKOLS, Appellant V. OASIS REMARKETING, LLC, D/B/A DISCOVERY AUTO ENTERPRISE, Appellee

On Appeal from the 234th District Court Harris County, Texas Trial Court Cause No. 2016-11376

MEMORANDUM OPINION Appellant Alizabeth Nickols appeals from a summary judgment granted to appellee Oasis Remarketing, LLC, d/b/a Discovery Auto Enterprise (“Oasis”) on Nickols’s claims under the Texas Deceptive Trade Practices Act (“DTPA”). We conclude that Oasis conclusively established its entitlement to summary judgment on limitations grounds and accordingly affirm the judgment. Factual Background

We accept as true the following facts taken from Nickols’s live petition or her response to the motion for summary judgment.1

On November 30, 2011, Nickols purchased a used Volkswagen automobile from Oasis. The car came with a limited warranty that expired at either 100,000 miles or five years from the date of purchase, whichever occurred first. The warranty agreement was between Nickols and Auto Service Company, Inc. (“ASC”). When Nickols took possession, the car’s odometer read 75,276 miles. As of December 1, 2015, the car’s odometer read 89,978 miles.

ASC paid for various repairs until August 17, 2015, when Nickols sought warranty coverage for additional repairs but was denied. ASC refused to pay for additional repairs because the warranty agreement limited repair payments to the car’s “NADA loan value,” and as of August 2015 ASC had paid in excess of $800 over the loan value. ASC cited text in the warranty agreement stating:

LIMITS OF LIABILITY IN NO CASE SHALL THE TOTAL OF ALL REPAIRS PAID OR PAYABLE EXCEED THE NADA LOAN VALUE OR VEHICLE PURCHASE PRICE, WHICHEVER IS LESS AT THE TIME OF REPAIR(S).

The copy of the warranty agreement in Nickols’s possession since the date of purchase was incomplete and did not show the limitation of liability language.

Procedural Background

Nickols filed suit against Oasis on February 23, 2016. Nickols alleged that Oasis orally assured her when she bought the car that the warranty would protect her

1 See Boon Ins. Agency, Inc. v. Am. Airlines, Inc., 17 S.W.3d 52, 54-55 (Tex. App.—Austin 2000, pet. denied).

2 for five years. Nickols further contended she would not have bought the car if Oasis had told her that the warranty coverage for repairs was limited by the declining value of the car. She asserted a claim under the DTPA, alleging that Oasis committed three acts specifically prohibited under the act. See Tex. Bus. & Com. Code § 17.46(b)(12), (20), (24).2 She also alleged that Oasis’s conduct was unconscionable.

Oasis answered and asserted a counterclaim for attorneys’ fees under Texas Business and Commerce Code section 17.5052, relating to offers of settlement. Id. § 17.5052.

Oasis filed a traditional motion for partial summary judgment. Oasis designated the motion “partial” in the sense that Oasis sought summary judgment on Nickols’s affirmative claim but did not seek summary judgment on Oasis’s counterclaim for attorneys’ fees. Oasis asserted two grounds for summary judgment on Nickols’s DTPA claim: (1) her claim was barred by the applicable statute of

2 These sections provide: (b) Except as provided in Subsection (d) of this section, the term “false, misleading, or deceptive acts or practices” includes, but is not limited to, the following acts: ... (12) representing that an agreement confers or involves rights, remedies, or obligations which it does not have or involve, or which are prohibited by law; ... (20) representing that a guaranty or warranty confers or involves rights or remedies which it does not have or involve, provided, however, that nothing in this subchapter shall be construed to expand the implied warranty of merchantability as defined in Sections 2.314 through 2.318 and Sections 2A.212 through 2A.216 to involve obligations in excess of those which are appropriate to the goods; ... (24) failing to disclose information concerning goods or services which was known at the time of the transaction if such failure to disclose such information was intended to induce the consumer into a transaction into which the consumer would not have entered had the information been disclosed; . . .

3 limitations; or, alternatively, (2) to the extent Nickols relied on “verbal representations of [Oasis] in lieu of the contents of the written contract,” her reliance was unreasonable as a matter of law under the statute of frauds. Regarding its limitations ground, Oasis argued that the alleged deceptive act occurred November 30, 2011, and Nickols filed suit on February 23, 2016. As discussed below, the applicable limitations period for the DTPA claims Nickols asserted is two years from the date of the false, misleading, or deceptive act, or within two years of the date the consumer discovered or should have, with reasonable diligence, discovered the false, misleading, or deceptive act.

Oasis claimed entitlement to summary judgment regardless which limitations period applied. First, Nickols did not file her lawsuit within two years of November 30, 2011, the date of purchase. Second, taking as true Nickols’s contention that Oasis provided her an incomplete copy of the warranty agreement on the date of purchase, Oasis argued that Nickols, had she exercised reasonable diligence, such as by reading the agreement, should have discovered the alleged deceptive act as of November 30, 2011. Oasis further argued that had Nickols read the agreement any time after November 30, 2011 while she undisputedly possessed it, she would have realized it was incomplete. Upon requesting a complete copy, Nickols would have learned that the agreement’s terms were not consistent with what she now contends was her understanding of the warranty as allegedly explained by Oasis’s representative. But Nickols made no attempt to obtain a complete copy of the agreement until after August 17, 2015.3

3 Oasis attached to its summary judgment motion two copies of the warranty agreement. The first was a complete copy purporting to bear Nickols’s signature. The second was an incomplete copy Nickols produced in discovery as the version she received at the time she took possession of the vehicle.

4 Nickols filed a response to Oasis’s motion. In her response, Nickols argued that the version of the warranty agreement that is complete and purports to bear her signature is a forgery. According to Nickols, the copy of the warranty agreement she received at the time of purchase was incomplete—it did not contain the limiting language cited above—and unsigned by her. In response to Oasis’s argument that the copy of the agreement in her possession since November 30, 2011 should have alerted her to its incomplete nature, Nickols asserted that Oasis’s conduct was unconscionable.

Following a hearing, the trial court signed an order granting Oasis’s motion on April 10, 2017. The order does not state the grounds on which the court granted Oasis’s motion. The order was interlocutory because Oasis’s claim for attorneys’ fees remained pending.4 Oasis non-suited its counterclaim on July 7, 2017. The court signed a final judgment disposing of all claims and all parties four days later on July 11, 2017.

Nickols filed a timely notice of appeal.

Issues

In two issues, Nickols argues that the trial court erred in granting summary judgment for Oasis, and that this court should remand for trial. Nickols presents a combined argument as to both issues.

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Alizabeth Nickols v. Oasis Remarketing, LLC, D/B/A Discovery Auto Enterprise, Counsel Stack Legal Research, https://law.counselstack.com/opinion/alizabeth-nickols-v-oasis-remarketing-llc-dba-discovery-auto-texapp-2018.