Alea C. Whorton, V. Fran Rest, Llc Dba Subway

Court of Appeals of Washington·Decided January 6, 2025·No. 85300-7·Unpublished

Opinion

IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON

ALEA C. WHORTON, individually No. 85300-7-I and on behalf of all others similarly situated, DIVISION ONE

Respondent,

v.

FRAN REST, LLC DBA SUBWAY, a UNPUBLISHED OPINION Washington Profit Corporation,

Appellant,

DOES 1-10, inclusive, Defendants.

BOWMAN, J. — Fran Rest LLC d/b/a Subway appeals a trial court order denying its motion to compel arbitration of Alea Whorton’s wage claims. Because Whorton’s wage claims do not “arise under” and are not “relating to” any contractual provisions the parties agreed to arbitrate, we affirm.

FACTS

In April 2021, Whorton applied for a job as a sandwich artist at a Subway restaurant in Marysville. The restaurant is owned and operated by Fran Rest. On April 27, 2021, Fran Rest e-mailed Whorton a conditional offer of employment. The e-mail contained a link to the “Subway Employee Handbook” (Handbook) and a “Team Member Acknowledgement” (TMA). The e-mail conditioned employment on “completion of the necessary online paperwork and tasks” and “attendance on the first day of work.”

No. 85300-7-I/2

The Handbook is a 17-page document that contains a section on “rest and meal periods” on page 11. The section explains that all team members who work 5 or more hours in a single shift “are provided an unpaid meal period of at least 30 uninterrupted minutes.” And it says that team members will receive intermittent rest periods “equal to 10 minutes during each [4] hours of work.”

The two-page TMA provides, in pertinent part:

This SUBWAY Store Policies Handbook provides you with a basic understanding of the culture, organization, policies and practices of SUBWAY. Your signed acknowledgment confirms that you have reviewed, understand, and agree with the statements listed below:

• I have read and understand the . . . Handbook and all information provided in my New Team Member Orientation training.

• I understand that this [H]andbook supersedes any prior written or oral communications regarding my working conditions and benefits, including any prior Team Member Handbooks.

• I understand that this [H]andbook is not an employment contract or the complete statement of SUBWAY.

....

• I understand that team members of SUBWAY are hired and employed on an at-will basis. I am free to resign at any time and SUBWAY can terminate me, for cause or without cause, with or without notice, for any reason not prohibited by law.

• I understand that, other than the President/[Chief Executive Officer], no SUBWAY representative has the authority to enter into any agreement for employment for a specific period of time or to make any agreement modifying in any manner, any team member’s at-will status.

....

• I understand that if I do not give two weeks[’] notice in writing in advance of leaving my position, my pay rate will be reduced to minimum wage.

....

• All claims and disputes arising under or relating to this [TMA] are to be settled by binding arbitration in the State

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of Washington or another location mutually agreeable to the parties.

Whorton signed the TMA on April 28, 2021.

On August 6, 2022, Whorton terminated her employment with Fran Rest.

Then, on September 14, 2022, she sued the company. Her “Class Action Complaint for Unpaid and Wrongfully Withheld Wages” alleges that Fran Rest engaged in “a systematic scheme of wage and hour violations” against current and former hourly paid employees by failing to provide statutory 10-minute rest periods and 30-minute meal periods.1 She alleged an implied cause of action under the industrial welfare act, chapter 49.12 RCW, for failure to compensate for missed meals and rest periods and sought double damages under RCW 49.52.050 and .070.

On February 24, 2023, Fran Rest moved to compel arbitration of Whorton’s claims and stay her lawsuit. Fran Rest argued that the arbitration clause in the TMA encompassed Whorton’s statutory wage claims. It alleged that the language “[a]ll claims and disputes arising under or related to this [TMA]” is so broad that it includes “claims related to the Handbook that [Whorton] affirmed she had read and understood, as well as to her employment generally.” In her response, Whorton agreed that she relinquished her right to a judicial

1 Whorton sought to represent a class of [a]ll hourly-paid, non-exempt individuals who worked for Defendant in Washington State, and/or at a Subway sandwich restaurant operated by Defendant in Washington State, at any time from three years prior to the filing of the Complaint through the date of certification of the class by the Court.

But the trial court has not certified a class under CR 23.

No. 85300-7-I/4

forum for disputes arising out of or related to the TMA. But she disagreed that the language was so broad as to encompass terms of the Handbook.

The trial court heard the dispute on April 14, 2023. On April 25, the court issued an “Order Denying Defendant’s Motion to Compel Arbitration and Stay Proceedings.” It explained that the arbitration clause in the TMA encompasses all claims and disputes arising under or “relating to this Agreement,” which can be reasonably interpreted to refer to only “the Team Member Acknowledgement and the bullet points therein.” So, “[b]y its own terms,” the arbitration clause in the TMA does not encompass Whorton’s wage and hour claims.

Fran Rest appeals.

ANALYSIS

Fran Rest argues that the trial court erred by denying its motion to compel arbitration because the arbitration clause in the TMA encompasses all claims related to her employment. We disagree.

Arbitrability is a question of law that we review de novo. McKee v. AT&T Corp., 164 Wn.2d 372, 383, 191 P.3d 845 (2008). The burden of proof is on the party seeking to avoid arbitration. Id.

Arbitration is a matter of consent. Romney v. Franciscan Med. Grp., 199 Wn. App. 589, 598, 399 P.3d 1220 (2017). So, regardless of whether the Federal Arbitration Act (FAA), 9 U.S.C. §§ 1-16, or the Washington uniform arbitration act (WAA), chapter 7.04A RCW, applies, we begin our analysis by looking to whether the plaintiff’s claims are subject to arbitration.2 Weiss v.

2 The parties dispute whether the FAA or the WAA applies to the arbitration agreement. We do not reach that issue as it is unnecessary to the resolve this appeal.

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Lonnquist, 153 Wn. App. 502, 510, 224 P.3d 787 (2009). We do so by determining whether there is an agreement to arbitrate and, if so, whether it is enforceable. Burnett v. Pagliacci Pizza, Inc., 196 Wn.2d. 38, 47, 470 P.3d 486 (2020).

Arbitrators derive their power from the parties’ agreement to forgo the legal process and submit their disputes to arbitration. Romney, 199 Wn. App. at 598. As with any contractual dispute, the parties’ intentions control. Id. We discern the parties’ intent by applying ordinary state contract law. See McKee, 164 Wn.2d at 383. We give words in the agreement their “ordinary, usual, and popular meaning unless a contrary intent is shown from the entirety of the agreement.” Condon v. Condon, 177 Wn.2d 150, 162-63, 298 P.3d 86 (2013). When parties dispute contractual language, we look to the agreement’s “ ‘objective manifestations’ ” rather than the “ ‘unexpressed subjective intent’ ” of the parties, “imputing an intention corresponding to the reasonable meaning of the words used.” In re Est. of Petelle, 195 Wn.2d 661, 665, 462 P.3d 848 (2020) (quoting Hearst Commc’ns, Inc. v. Seattle Times Co., 154 Wn.2d 493, 503, 115 P.3d 262 (2005)).

It is essential to the formation of a contract that the parties manifest to each other their mutual assent to the same bargain at the same time. Burnett, 196 Wn.2d at 48. This rule applies to the formation of an arbitration agreement just as it does to the formation of any other contract. Id. And, while a strong public policy favoring arbitration is recognized under both federal and Washington law, “ ‘arbitration is a matter of contract and a party cannot be

No. 85300-7-I/6

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