Aegis Senior Communities LLC v. UKG Inc.

District Court, N.D. California·Decided September 4, 2024·No. 3:23-cv-01076·Unknown

Opinion

AEGIS SENIOR COMMUNITIES LLC, Case No. 23-cv-01076-AMO

Plaintiff, ORDER GRANTING DEFENDANT’S v. MOTION TO DISMISS

UKG INC., Re: Dkt. No. 60 Defendant.

Defendant UKG, Inc.’s (“UKG”) motion to dismiss and motion to strike were heard before this Court on July 18, 2024. Having read the papers filed by the parties and carefully considered their arguments therein and those made at the hearing, as well as the relevant legal authority, the Court hereby GRANTS UKG’s motion to dismiss, for the following reasons. A. Factual Background1 Plaintiff Aegis is an assisted living and memory care provider that provides care to seniors in California, Nevada, and Washington. First Amended Compl. (ECF 57, “FAC”) ¶ 7. Defendant UKG, through its subsidiary Kronos Incorporated (“Kronos”) provides human capital and workforce software solutions to companies such as Aegis, which those companies then use to manage employee timekeeping and support their own payroll. FAC ¶¶ 61, 63. 1 The Court accepts factual allegations in the complaint as true, Health Freedom Def. Fund, Inc. v. Carvalho, 104 F.4th 715, 722 (9th Cir. 2024), and “construe[s] the pleadings in the light most 1. The 2019 and 2021 WFC Agreements In July 2019, Aegis and Kronos entered into a contract called the “WFC Agreement,” whereby Aegis purchased Kronos’ Workforce Central Software hosted in the Kronos Private Cloud (“KPC”) to administer and manage its employees’ timekeeping. FAC ¶¶ 26, 61, and Ex. A. The WFC Agreement provides that “[w]hen using and applying the information generated by the [timekeeping software] Services [Aegis] is responsible for ensuring that [it] complies with applicable laws and regulations.” FAC, Ex. A, § 4.5. The WFC Agreement grants Aegis limited rights of use to the stated services and applications provided by UKG via licenses and payments. FAC, Ex. A, § 4.1. WFC Agreement expressly contemplates service outages and notes in all-caps: “THE [KRONOS] SERVICES ARE NOT GUARANTEED TO BE ERROR-FREE OR UNINTERRUPTED.” FAC, Ex. A § 11.3. Further, in the WFC Agreement, the parties set forth service credits as the sole and exclusive remedy for service outages, waived indirect and consequential damages, and limited the scope of indemnification that Kronos could be responsible for. FAC, Ex. A §§ 10, 13.1, 14.3. In December 2021, over two years into the WFC Agreement, the KPC was targeted in a criminal ransomware attack, which caused a temporary outage in KPC services, including those provided to Aegis. FAC ¶¶ 27, 78. The data breach resulted in the loss of all timekeeping and payroll services for almost six weeks. FAC ¶ 1. The December 2021 service outage led to Aegis’s failure to pay employees correctly, a failure that led to two wage and hour class actions brought against it. FAC ¶¶ 11-12, 90, 93; Salonga v. Aegis Senior Communities, Case No.: 3:22- cv-525-LB; Melgoza v. Aegis Senior Communities, LLC, No. 3:22-cv-1756-LB. In 2022, following the 2021 service outage, Aegis entered into another contract with UKG for the same services. FAC ¶¶ 100-01. B. Procedural History This case was originally filed on March 9, 2023. The Court granted UKG’s motion to dismiss during the hearing on that motion on November 2, 2023, permitting Aegis to clarify its In the First Amended Complaint, Aegis presents the following causes of action: (1) Gross Negligence, (2) Fraudulent Misrepresentation, (3) Negligent Misrepresentation, and (4) Violations of the California Unfair Competition Law, Cal. Bus. & Prof. Code § 17200 et seq. See FAC (ECF 57). UKG moves to dismiss the FAC in its entirety under Rule 12(b)(6). Alternatively, UKG moves to strike impermissible allegations under Rule 12(f). Because the Court finds dismissal appropriate, it does not reach the motion to strike. A. Legal Standard A motion to dismiss under Federal Rule of Civil Procedure 12(b)(6) tests for the legal sufficiency of the claims alleged in the complaint. Ileto v. Glock, 349 F.3d 1191, 1199-1200 (9th Cir. 2003). Under Federal Rule of Civil Procedure 8, which requires that a complaint include a “short and plain statement of the claim showing that the pleader is entitled to relief,” Fed. R. Civ. P. 8(a)(2), a complaint may be dismissed under Rule 12(b)(6) if the plaintiff fails to state a cognizable legal theory, or has not alleged sufficient facts to support a cognizable legal theory. Somers v. Apple, Inc., 729 F.3d 953, 959 (9th Cir. 2013). While the court is to accept as true all the factual allegations in the complaint, legally conclusory statements, not supported by actual factual allegations, need not be accepted. Ashcroft v. Iqbal, 556 U.S. 662, 678-79 (2009). The complaint must proffer sufficient facts to state a claim for relief that is plausible on its face. Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555, 558-59 (2007) (citations and quotations omitted). “A claim has facial plausibility when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Iqbal, 556 U.S. at 678 (citation omitted). “[W]here the well- pleaded facts do not permit the court to infer more than the mere possibility of misconduct, the Review is generally limited to the contents of the complaint, although the court can also consider a document on which the complaint relies if the document is central to the claims asserted in the complaint, and no party questions the authenticity of the document. See Sanders v. Brown, 504 F.3d 903, 910 (9th Cir. 2007). The court may consider matters that are properly the subject of judicial notice, Knievel v. ESPN, 393 F.3d 1068, 1076 (9th Cir. 2005); Lee v. City of Los Angeles, 250 F.3d 668, 688-89 (9th Cir. 2001), and may also consider documents referenced extensively in the complaint and documents that form the basis of the plaintiffs’ claims. See No. 84 Emp’r- Teamster Jt. Council Pension Tr. Fund v. Am. W. Holding Corp., 320 F.3d 920, 925 n.2 (9th Cir. 2003). If dismissal is warranted, it is generally without prejudice, unless it is clear that the complaint cannot be saved by any amendment. Sparling v. Daou, 411 F.3d 1006, 1013 (9th Cir. 2005). “Leave to amend may also be denied for repeated failure to cure deficiencies by previous amendment.” Abagninin v. AMVAC Chem. Corp., 545 F.3d 733, 742 (9th Cir. 2008). B. Analysis The Court takes up the sufficiency of Aegis’s claims in turn, first discussing whether its claim for gross negligence can stand in light of the economic loss doctrine, then turning to whether Aegis sufficiently alleges a misrepresentation that could support either of its claims for fraudulent misrepresentation or negligent misrepresentation, and then discussing Aegis’s UCL claim. The Court finally considers whether Aegis should be granted further leave to amend. 1. Gross Negligence Aegis alleges that UKG was grossly negligent by failing to prevent or appropriately respond to the ransomware attack. To state a claim for negligence,

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