Adams v. Cottage Care

CourtDistrict Court, E.D. Arkansas
DecidedSeptember 12, 2022
Docket4:19-cv-00588
StatusUnknown

This text of Adams v. Cottage Care (Adams v. Cottage Care) is published on Counsel Stack Legal Research, covering District Court, E.D. Arkansas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Adams v. Cottage Care, (E.D. Ark. 2022).

Opinion

THE UNITED STATES DISTRICT COURT EASTERN DISTRICT OF ARKANSAS CENTRAL DIVISION

KARTIKA ADAMS PLAINTIFF

v. Case No. 4:19-cv-00588-KGB

COTTAGE CARE DEFENDANT

OPINION AND ORDER

Before the Court is defendant Cottage Care’s motion for summary judgment (Dkt. No. 20). Plaintiff Kartika Adams did not respond to Cottage Care’s motion, and the time for filing a response has passed. For the following reasons, the Court grants Cottage Care’s motion for summary judgment (Id). I. Statement Of Facts Unless otherwise stated, the facts below are drawn from the Cottage Care’s statement of undisputed facts (Dkt. No. 22). These facts are deemed admitted by the Court, as Ms. Adams did not respond to or refute them. Local Rule 56.1(c), Local Rules of the United States District Court for the Eastern and Western Districts of Arkansas. In reaching its decision in this case, the Court reviewed all of the record evidence, including but not limited to the entirety of Ms. Adams’ deposition (Dkt. No. 20-1). Ms. Adams began her employment with Cottage Care in its Little Rock, Arkansas, location in 2015, where she worked as a Crewmember cleaning homes for Cottage Care clients (Dkt. No. 22, ¶ 1). Ken Lensing owned and managed Cottage Care’s Little Rock location from the beginning of Ms. Adams’ employment through the end of 2018 (Id., ¶ 2). Mr. Lensing sold the business, and in January 2019, Brandy Tucker took over as manager of Cottage Care’s Little Rock operation (Dkt. Nos. 20-2, ¶¶ 2, 4; 22, ¶ 3). Due to this sale and transition in management, all employees, including Ms. Adams, received, reviewed, and acknowledged Cottage Care policies including its Anti-Harassment Policy, Crewmember Attendance Policy, and the Acknowledgement of Company Policy and Compliance Agreement (Dkt. No. 22, ¶ 3). The Crewmember Attendance Policy (“Attendance Policy”) stated in pertinent part that “[m]orning employees [were] expected to arrive at work each day no later than 8:45 a.m. Afternoon employees [were] expected to arrive

no later than 11:45 a.m.” (Id., ¶ 4). The Attendance Policy further required employees to “telephone their immediate supervisor no later than 7:00 a.m. on any day he or she anticipate[d] being late or absent to report the circumstances of such, advising how late he or she may be, regardless of when his or her shift beg[an]” (Id.). Moreover, the Attendance Policy required employees to “request approval for days off at least one week in advance” (Id.). “Failure to [supply Cottage Care with the requisite notice] . . . result[ed] in the absence being recorded as unexcused and [potentially] subject[ed] . . . [the employee to] disciplinary action. If an employee fail[ed] to report to work for two . . . consecutive days without contacting his or her immediate supervisor[,] . . . the employee . . . [was] presumed to have quit and [was] terminated” (Id.).

Ms. Adams testified during her deposition that her schedule varied, but she would typically arrive at the Cottage Care office at 8:30 a.m. each day to get her schedule (Id., ¶ 5). She testified that, on average, she cleaned houses until approximately 3:30 or 4:00 p.m. each day, Monday through Friday (Id.). As a matter of practice, Ms. Tucker asked that crewmembers make three points of contact with her for each house they cleaned: once when they arrived at the worksite, once when they were about an hour from completing their job, and once when they had finished cleaning the home (Id., ¶ 6). Ms. Adams claimed in her complaint, and testified during her deposition, that Ms. Tucker harassed her throughout the workday (Dkt. Nos. 2, ¶ 8; 20-1). Ms. Adams also acknowledged that Ms. Tucker’s allegedly harassing phone calls related to work because it was important for homeowners to know if Ms. Adams would be running late (Dkt. No. 22, ¶¶ 7–8). On January 21, 2019, Ms. Tucker texted Ms. Adams at 1:18 p.m. stating, “Hey where are you?” (Id., ¶ 9). At 1:20 p.m., Ms. Tucker followed up, “Haven’t heard from you. Customer is calling me” (Id.). Ms. Adams replied at 1:26 p.m., “Rapping it up” (Id.). Ms. Tucker told Ms.

Adams that Ms. Tucker was sending another employee to clean the second house on her schedule because Ms. Adams was supposed to be there between 12:00 and 1:00 p.m. (Id.). Ms. Tucker explained, “[w]hen we tell customers we will be there between 12 and 1, we have to honor that. If I would have known you were going to be late, I could have tried to call” (Id.). On February 1, 2019, Ms. Adams texted Ms. Tucker at 9:26 a.m. alerting her to the fact that Ms. Adams could not get into a client’s home (Id., ¶ 10). Ms. Tucker told Ms. Adams at 9:29 a.m. that the key was supposed to be under the mat and that Ms. Tucker would call the client (Id.). At 9:33 a.m., Ms. Tucker texted Ms. Adams, “Call me” (Id.). Ms. Adams did not

respond (Id.). At 10:09 a.m. Ms. Tucker texted, “Did you get in?” (Id.). Ms. Adams did not respond until 10:11 a.m. when she told Ms. Tucker that she could not get in and just left the house (Id.). Ms. Adams admitted that she never called Ms. Tucker before leaving the house (Id.). On February 8, 2019, Ms. Tucker texted Ms. Adams at 10:48 a.m., “I need you to call me” (Id., ¶ 11). At 10:49 a.m., Ms. Tucker added, “ASAP” (Id.). At 10:52 a.m., Ms. Tucker followed up, “It’s very important that you call me. You are not at the apartment, because I’ve been there, so where are you? Tika, your second house skipped, and I need you to do something

else” (Id.). At 10:58 a.m., Ms. Tucker said, “Call the office” (Id.). Ms. Adams replied for the first time at 10:59 a.m. stating, “Okay, send the address” (Id.). Ms. Adams testified that for the first two years of her employment, she had a good relationship with Ms. Tucker (Id., ¶ 12). According to Ms. Adams, that changed once Ms. Tucker heard a rumor that Ms. Adams was having an affair with Mr. Lensing, Ms. Tucker’s uncle (Id.). Ms. Tucker disputes the claim that she is related to Mr. Lensing “in any way” (Dkt. No. 20-2, ¶ 3). Ms. Tucker maintains that her “only relationship to Mr. Lensing was as his

Assistant from April 2017 through December 2018” (Id.). As manager, Ms. Tucker assigned work based on employee reliability and quality of service (Dkt. No. 22, ¶ 14). During March 2019, there were several days when there was not sufficient work for all employees and other employees were scheduled ahead of Ms. Adams (Id. ¶ 15). This included multiple African American employees who received priority in scheduling over Ms. Adams (Id.). On days when Ms. Tucker knew there was not enough work for Ms. Adams, Ms. Tucker would text Ms. Adams as close to 7:30 a.m. as possible letting her know that she did not have any work for Ms. Adams that day (Id., ¶ 16). Ms. Tucker informed Ms. Adams that she did not have any work for Ms. Adams on Friday, March 1; Monday, March 4; Tuesday March, 5;

Wednesday, March 6; Thursday, March 7; and Friday, March 8, 2019 (Id., ¶ 17). On March 13, 2019, Ms. Adams did not report to work (Id., ¶ 18). She did not contact Ms. Tucker or inquire about work at all that day (Id.). Ms. Tucker had not texted her that there was no work for her that day (Id.). On March 25, 2019, Ms. Adams texted Ms. Tucker at 11:14 a.m. stating, “[h]aven’t heard from u [sic] today is there any work” (Id., ¶ 19). Ms. Tucker responded at 11:16 a.m., “[t]here was work, but we start at 830 and I had to have someone else cover it” (Id.). Ms. Adams did not report to work or otherwise notify Ms. Tucker that she was unavailable for work on multiple occasions (Id.). On March 28, 2019, Ms. Adams did not report for work (Id., ¶ 20). Ms. Adams texted Ms. Tucker at 11:49 a.m. stating, “Is there any work tomorrow or Friday” (Id.). Ms. Tucker responded that she did not yet know about work for the following day because she had not heard from all the customers scheduled for that day (Id.). Ms. Tucker told Ms.

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Adams v. Cottage Care, Counsel Stack Legal Research, https://law.counselstack.com/opinion/adams-v-cottage-care-ared-2022.